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Endorsed by

Which

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Trusted Traders

Approved Service
Official
Ultra Installer

Oakley Green Conservatories - An Ultra Installer

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What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ultra Installers are assessed by both Which? Trusted Traders and Ultraframe for quality conservatories, orangeries, extension and replacement roofs. members must abide to a code of practice covering Workmanship, Compliance and Consumer.

Ultraframe is the leading name in conservatories, orangeries extension and replacement roofs who specialise in quality products and have been designing and manufacturing roofing systems in Britain for over 30 years. All Ultra Installers use high quality Ultraframe roofing systems and have the products, the experience and the expertise you need to create an elegant, warm bright new space for your home. When choosing an Ultra Installer you’ll find high quality customer service and a ‘one stop shop’ approach to project management that makes the whole process simple, easy and quick.

What we do

  • Conservatories

  • Roofers

    • Roof and skylights
  • More Services

    • solid roofs
    • replacement conservatory roofs

Customer reviews

Reviews summary

4.5
10 reviews
Customer Service
4.1
Quality
4.9
Value
4.6
Sort by
Brilliant Workmanship
Customer Service
Quality
Value
The tradesmen and quality of work was second to none. The tradesmen always turned up and did a fantastic job. I think the Customer Service could do with a slight improvement in understanding home requirements whilst work is being carried out. I would definitely recommend Oakley Green; they are very reasonably priced and get the job done to a high standard.
Thatcham111/05/2018
Excellent work
Customer Service
Quality
Value
We were very impressed with Oakley Green. The tradesmen were excellent, some of the best we've dealt with, always on time, very friendly and highly skilled. We would definitely recommend them.
Matt, Berkshire18/04/2018
Be careful - poor communication, stressful but nice end product
Customer Service
Quality
Value
The end product is lovely. Salesperson sold us a replacement roof for our conservatory which turned out not to be compatible with out existing conservatory (they told us this after we paid the deposit). Changed to a different roof that wasn’t our ideal choice and considering the cost of it, was a bit disappointing. Communication throughout the process was horrendous and made it very stressful! Things were promised by one person and then someone else would say that wasn’t possible. Had to argue to get them to do what they originally agreed to do. The trademens let themselves into our property without telling us on a number of occasions (we gave them keys to make it easier, not so they could just walk in whenever!!). Also we were getting the inside of the conservatory plastered but found out a couple days before that they were not going to take the radiator off the wall and so it wouldn’t be plastered behind. We had to arrange a plumber to quickly come and remove it at extra cost. So make sure you get everything in writing because otherwise they will leave you with a semi plastered room. The schedule changed and we were not told. I only found out when I called the office to ask what time the plasterer was coming as I was waiting in - I was then told he wasn’t coming today and the schedule had changed. Some of the trademens were absolutely lovely!!! It just a shame the office let the whole process down so badly.
Georgie B17/04/2018
Great experience from start to finish
Customer Service
Quality
Value
Everything on time. All workers polite and considerate (e.g. shoes off). Attention to detail. Instant response to issues (e.g. drainage issues). Very friendly people. Good value. We are happy.
David, Berkshire16/04/2018
Great experience from start to finish
Customer Service
Quality
Value
Everything on time. All workers polite and considerate (e.g. shoes off). Attention to detail. Instant response to issues (e.g. drainage issues). Very friendly people. Good value. We are happy.
David, Berkshire16/04/2018
High standard of workmanship
Customer Service
Quality
Value
Very thorough job carried out by excellent skilled builders. Polite, friendly & accommodating. Work mainly of a high standard.
Paul, Buckinghamshire15/02/2018
Replacement conservatory
Customer Service
Quality
Value
Very pleased, no pressure selling, good service, price comparable with competition.
Ian, Berkshire01/02/2018
Fantastic quality work.
Customer Service
Quality
Value
The quality of the tradesman was second to none. Best roofers, glazer, electricians and others. The office administration was not good at times chasing payment before it was due, or unnecessarily. However, we are extremely satisfied with he work, quality and professionalism.
S H, Berkshire19/01/2018
Brilliant!
Customer Service
Quality
Value
New conservatory built. Everything went very smoothly, nothing was too much trouble and it was all on time and on the budget. Highly recommend them.
Which? Trusted Traders Consumer15/02/2017
Extremely happy
Customer Service
Quality
Value
We had a new orangery built for us. I took a long time deciding which company to go with and there was none better than them. Highly recommend them.
Which? Trusted Traders Consumer15/02/2017