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Endorsed by

Which

?

Trusted Traders

Approved Service
Official
Ultra Installer

Oakley Green Conservatories - An Ultra Installer

Which? Trusted Traders Logo

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ultra Installers are assessed by both Which? Trusted Traders and Ultraframe for quality conservatories, orangeries, extension and replacement roofs. members must abide to a code of practice covering Workmanship, Compliance and Consumer.

Ultraframe is the leading name in conservatories, orangeries extension and replacement roofs who specialise in quality products and have been designing and manufacturing roofing systems in Britain for over 30 years. All Ultra Installers use high quality Ultraframe roofing systems and have the products, the experience and the expertise you need to create an elegant, warm bright new space for your home. When choosing an Ultra Installer you’ll find high quality customer service and a ‘one stop shop’ approach to project management that makes the whole process simple, easy and quick.

What we do

  • Conservatories

  • Roofers

    • Roof and skylights
  • Doors

    • Bi-fold doors
    • Orangeries
    • Patio doors
  • Builders

    • Conservatories
    • Extensions
  • More Services

    • solid roofs
    • replacement conservatory roof
    • glazed extension

Customer reviews

Reviews summary

4.6
14 reviews
Customer Service
4.3
Quality
4.9
Value
4.6
Sort by
Terrific job completed within two weeks as promised and on budget.
Customer Service
Quality
Value
We had been wanting a replacement for our poly-carbonate roof in the conservatory for a long time and after talking to Andy at Twyford Oakley Green Conservatories we decided to go ahead after much non pressured discussion and several visits to decide on style and design. When the workmen arrived on the specified day we were relieved to find them punctual, polite, hardworking, skilled, knowledgeable and efficient. Everything that we were told was going to happen on each day did happen and the job was completed on time and entirely to our satisfaction. A slight problem with a dripping guttering was sorted immediately it was reported to the very helpful admin ladies at head office. Our thanks to all at Oakley green Conservatories for what is now a new room, rather than a conservatory which is warmer when it is cold and cooler when it is hot. Fabulous result! Mr and Mrs Morrison Twyford
Morrison19/09/2018
Professional roof replacement
Customer Service
Quality
Value
Use own tradesmen who were very professional, worked very efficiently did a good job then left everything clean and tidy.
David, Berkshire31/08/2018
Excellent team throughout.
Customer Service
Quality
Value
The rep - Maurice Morley from Oakley Green, dealt with my original order and has overseen the whole project in a very caring and proficient manner. The team undertaking the construction of the new conservatory were efficient and great natured chaps. They were a pleasure to have around. A happy team provides great results and I now have a conservatory that I am delighted with and greatly admired by all who see it.
Christine, Berkshire05/07/2018
Brilliant Workmanship
Customer Service
Quality
Value
The tradesmen and quality of work was second to none. The tradesmen always turned up and did a fantastic job. I think the Customer Service could do with a slight improvement in understanding home requirements whilst work is being carried out. I would definitely recommend Oakley Green; they are very reasonably priced and get the job done to a high standard.
Thatcham111/05/2018
Excellent, professional installation
Customer Service
Quality
Value
We highly recommend Oakley Green Conservatories for the following reasons, no pressure selling, professional, tidy and friendly installation team. Commitment to customer satisfaction.
David, Berkshire11/05/2018
Excellent work
Customer Service
Quality
Value
We were very impressed with Oakley Green. The tradesmen were excellent, some of the best we've dealt with, always on time, very friendly and highly skilled. We would definitely recommend them.
Matt, Berkshire18/04/2018
Be careful - poor communication, stressful but nice end product
Customer Service
Quality
Value
The end product is lovely. Salesperson sold us a replacement roof for our conservatory which turned out not to be compatible with out existing conservatory (they told us this after we paid the deposit). Changed to a different roof that wasn’t our ideal choice and considering the cost of it, was a bit disappointing. Communication throughout the process was horrendous and made it very stressful! Things were promised by one person and then someone else would say that wasn’t possible. Had to argue to get them to do what they originally agreed to do. The trademens let themselves into our property without telling us on a number of occasions (we gave them keys to make it easier, not so they could just walk in whenever!!). Also we were getting the inside of the conservatory plastered but found out a couple days before that they were not going to take the radiator off the wall and so it wouldn’t be plastered behind. We had to arrange a plumber to quickly come and remove it at extra cost. So make sure you get everything in writing because otherwise they will leave you with a semi plastered room. The schedule changed and we were not told. I only found out when I called the office to ask what time the plasterer was coming as I was waiting in - I was then told he wasn’t coming today and the schedule had changed. Some of the trademens were absolutely lovely!!! It just a shame the office let the whole process down so badly.
Georgie B17/04/2018
Great experience from start to finish
Customer Service
Quality
Value
Everything on time. All workers polite and considerate (e.g. shoes off). Attention to detail. Instant response to issues (e.g. drainage issues). Very friendly people. Good value. We are happy.
David, Berkshire16/04/2018
Great experience from start to finish
Customer Service
Quality
Value
Everything on time. All workers polite and considerate (e.g. shoes off). Attention to detail. Instant response to issues (e.g. drainage issues). Very friendly people. Good value. We are happy.
David, Berkshire16/04/2018
High standard of workmanship
Customer Service
Quality
Value
Very thorough job carried out by excellent skilled builders. Polite, friendly & accommodating. Work mainly of a high standard.
Paul, Buckinghamshire15/02/2018