I contacted Muhammad from OZ Electrical after finding his details from checkatrade.com following an electrical issue we had within our garage located at the back of the house/garden. When speaking to Muhammad I found that he was professional and easy to talk to. He offered to make an initial visit to ascertain the issues we were experiencing and from this visit booked in an initial electrical inspection. Muhammad and his colleague were thorough and informative when explaining the findings from the inspection. Muhammed ensured that I understood everything that was highlighted from his visit and made genuine recommendations of the work needed to be carried out. There was no pressure and the options provided to us, were based on our needs and budget which really enhanced my customer experience. Muhammad was easy to communicate with via telephone and email, and took the time to make sure that both he and I were aware of ?state of play?. Following conversations with Muhammad and after deciding which works we would like him and his team to carry out, the work was booked in and confirmed via email at a date and time with was convenient for us. Again, Muhammad ensured we were communicated with and kept in the loop. Muhammad and his team completed the agreed works and provided consistent updates throughout the duration of the works and even considered how we would like things to look aesthetically, providing recommendations when requested. We are very satisfied with the work which has been carried out to date. It was completed in a neat and tidy manner with great advice provided throughout. I would highly recommend Muhammed (Oz Electrical) and we will be continuing to use their services in the future when required.