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P J Bryer Heating & Plumbing Services

4.9

79 Reviews

About

FROM BOILERS TO BATHROOM INSTALLATION, PJ BRYER HEATING and PLUMBING SERVICES DO IT ALL

If your boiler’s stopped working, your electric bills are sky-high or your bathroom could do with a makeover, then it’s time to visit PJ Bryer Heating and Plumbing Services. Employing over 25 qualified and accredited professionals, we can provide solutions for all of your plumbing, heating and energy inefficiency concerns.

Most of our work is carried out on residential premises and although we operate principally within the West Country surrounding Bristol and Weston Super Mare, we frequently complete work in Gloucester and the surrounding area.

We also carry out commercial work at a range of premises which includes offices and community centres, to heating and plumbing installations for local authorities.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Plumbers

  • More Services

    • plumbers

Customer reviews

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4.9
79 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent work and service
Customer Service
Quality
Value
My new boiler was installed on 24/02/2023. The installation was completed efficiently and with a minimum of disruption. The engineers left no mess and removed the old boiler as arranged.
Customer in South Gloucestershire Posted on 24/08/2023 , work completed 24/02/2023
Excellent service.
Customer Service
Quality
Value
P j bryer was not the cheapest quote but.... I got answers to any and every question I asked within minutes of asking day or night. Two chaps arrived as promised on the day arranged and worked non stop all day changing my old boiler and all the radiators plus reinstalling the boiler in a different cupboard. They were extremely polite and helpful and worked well together. Further communication with Mr Bryer was excellent and a small problem with the guarantee on the boiler resolved very quickly. First rate service all round.
Customer in South Gloucestershire Posted on 09/07/2023 , work completed 28/04/2023
boiler installation
Customer Service
Quality
Value
We have used PJ Bryer ever since we moved into this house 11 years ago as the previous owners highly recommended them. And they were quite right. We have an annual service contract with them and always the service engineer is punctual and efficient. The time came for the boiler to be replaced and we were advised as to what exactly what would be done and their recommendation was a straight replacement. The installation was undertaken very efficiently by two very good engineers who were helpful and left everything neat and tidy. We would have no hesitation in recommending this company. It is always a pleasure to do business with them.
Customer in South Gloucestershire Posted on 05/07/2023 , work completed 24/05/2023
A Top Professional Team
Customer Service
Quality
Value
From our first enquiry in their showroom, Mike proved to be a total professional at his job. Answered all our questions and made some really helpful suggestions. All this enabled us to decide what we finally needed to match our requirements. Although we had to wait some months before work could start, Bryers kept to their timetable and arrived on time. All the qualified guys who came, together with their apprentices, proved to be totally professional in their approach to the work involved and carried out the transformation our Bathroom and En-suite to a superb standard. To say that we are delighted with the new rooms they have created is an understatement. Our choice of P. J. Bryer has proved to be a great one !
Customer in South Gloucestershire Posted on 04/07/2023 , work completed 07/06/2023
Good value and very helpful.
Customer Service
Quality
Value
I recently required an engineer to fix my heating and water system. The first couple of companies I rang didn't even answer the phone. I came across PJ Bryer and explained it was quite urgent as I was about to exchange contracts on my house and needed it fixed. They were very understanding and sent an engineer the same day. Parts were needed and another engineer came back and fitted them. The service was incredibly efficient, they kept me informed at all times and the engineers were friendly, helpful and did a very neat job. Also, I feel they offered good value and didn't take advantage of my situation. Best service I've experienced in 24 years of owning this house. Would highly recommend to my friends and family
Customer in South Gloucestershire Posted on 26/06/2023 , work completed 15/06/2023
Excellent New Boiler
Customer Service
Quality
Value
High quality boiler at competitive price. Very high quality workmanship with close detail to maintaining cleanliness of house and making good where necessary. Friendly and professional throughout. Close contact on all details from quote through installation to user instructions.
Customer in South Gloucestershire Posted on 11/01/2023 , work completed 23/01/2022
Brilliant
Customer Service
Quality
Value
Excellent company, I am a widow and live alone and they made me feel very at ease.
Which? Trusted Traders Consumer Posted on 07/12/2022 , work completed 14/11/2022
New Cloakroom and Shower Room
Customer Service
Quality
Value
A small Cloakroom and Shower room were completely stripped and refurbished. Drainage and Electrics brought up to standard, Walls replastered and tiled. New Electric shower and Towel rails and Spotlights installed. Also 2 electric fans to aid ventilation as there are no windows. Two new basins and toilet suite with fitted cupboards It was a tricky job as all drainage had to be lowered below the concrete floors and the shower cubicle was quite small for new tray. New Electric Fuse board fitted. All work done to a high standard, in two poorly ventilated rooms, everyone very helpful. Problems were quickly resolved and put right. Two rooms completely transformed and easy to keep clean with new flooring and brighter lighting.
Customer in South Gloucestershire Posted on 21/11/2022 , work completed 21/06/2022
New ATAG boiler
Customer Service
Quality
Value
What a refreshing change from quote to completion of Job. Work carried out professionally, explained as things went along. Instructions given on how to use new boiler and hive controls. Respectful of my home, tidy and clean whilst working. Any contact I needed was answered quickly, peace of mind that someone responded. Excellent company, I would highly recommend
Customer in Bristol City Posted on 10/11/2022 , work completed 07/10/2022
Incomplete work, no communication
Customer Service
Quality
Value
Sadly, I will not be using P.J.Bryer again and will not be recommending them to anyone. My oil boiler needed a repair (the heating side only, as the hot water was working) and service at the same time. The engineer came, said he never has seen a Grant boiler before, stated its terrible visual condition, after thirty minutes said that he could not make it even switch on and that he will ask an electrician colleague to come and sort it out. Not only did I not hear from anyone from the company in the next three days, but when I called twice during this time, the customer service person was not even aware of the case. I had to make an arrangement with another company and wait for a further ten days before they could come and look at the heating. Meanwhile we were without heating for two weeks, my son was sick (not because of the lack of heating) at home during that time, which made my life so complicated. The engineer of the other company could not believe that someone could not make this boiler work (they did it within ten minutes). Still not a single phone call from P.J. Bryer, but the bill arrived shortly by post. I left a voicemail asking to be contacted to discuss the situation, that I was not happy. A week later P.J. Bryer called to tell me I was late with the payment, no mention about my voicemail. It was not possible to discuss my experience and the issues I faced - instead I was threatened with bailiffs. Rude, impatient and lacking any customer focus what so ever.
Customer in South Gloucestershire Posted on 23/10/2022 , work completed 01/10/2022
The trader replied (on 25/10/2022)
We are sorry that on this occasion we did not meet your expectations. We take any complaint very seriously, and we will investigate in line with our complaints procedure. Once Mr Bryer has concluded his investigation, we will contact your privately.