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Endorsed by Which? Trusted Traders

Electro Services

Profile thumb dyson doctor which 50 years
5.0

16 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

Electro-Services in Heywood is the home of the ‘original’ Dyson Doctor: A specialist vacuum repair & cleaner service centre, catering for all makes and models of floorcare. If you are in Heywood, Rochdale, Bury, Bolton, Manchester or the surrounding areas Dyson doctor is the place to come for expert advice, spares, servicing and repairs. We are a family run business, established for over 40 years with an expert team of staff who can help with all your floor care enquiries.

What we do

  • Appliance repairs and servicing

  • Accessories and parts

  • More Services

    • dyson repairs
    • vacuum cleaner repairs
    • dyson parts

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
16 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Fantastic Service
Customer Service
Quality
Value
I own a Dyson DC08T which is c15yrs old, which stopped working. I spoke to Dyson customer service who said due such an old machine they no would no longer service it since there are no replacement parts manufactured anymore. I then found the "Dyson Doctor". They identified the fault which was the motor, replaced it, got it working and it was back with me all within 24hrs with a 12mths warranty - now that's what I call service!! These guys are absolutely fantastic and maybe Dyson themselves should take a leaf out of the Dyson Doctor's book! They saved me on average approx. £400 by not having to replace it with a new cleaner. They are well recommended.
Customer in Greater Manchester Posted on 28/10/2021 , work completed 28/10/2021
Dyson DC14 vroom with new lease of life
Customer Service
Quality
Value
A really fabulous experience. A business that really knows how to deliver true customer service. Julie was friendly, efficient and courteous in the lovely shop. Everything was done quickly, efficiently and with all the information we needed. Our beloved old Dyson now looks almost new and has a 12-month guarantee. Eco credentials for repairing rather than disposing. Paul was even concerned about I was getting back to my parking space. No hesitation in recommending this business. Thank you very much.
Customer in Greater Manchester Posted on 22/10/2021 , work completed 22/10/2021
Fantastic
Customer Service
Quality
Value
I rarely do reviews but felt I owed this company one. I can’t remember the last time a service was done with such pride it felt nostalgic actually. Shop beautifully clean, service fantastic, communication great, hoovers working like a dream and my house smelt lovely. They even gave me a courtesy hoover. Highly highly recommend this company. Thank you Jane.
Customer in West Yorkshire Posted on 07/05/2021 , work completed 06/05/2021
Efficient and Friendly
Customer Service
Quality
Value
Despatch of secondhand Dyson cleaner delayed by one day through no fault of the supplier. I was contacted, given profuse apologies, and the item arrived the next day.. it was securely packed and looks like new. Staff were polite, helpful and friendly. It was excellent service.
Customer in Essex Posted on 27/02/2021 , work completed 26/02/2021
Excellent hoover
Customer Service
Quality
Value
Had my refurbished Dyson for over a week now, fantastic, like new. So pleased, everything about this Hoover is great. Great price and fast delivery.
Customer in Shropshire Posted on 11/01/2021 , work completed 05/01/2021
Excellent service, highly recommended
Had a problem on our Dyson DC41 which I tried unsuccessfully to fix. Called in at the Dyson Doctor who explained what I'd done wrong and left it with them. Collected next day, all fixed and the unit cleaned like new with no charge for their work. Really friendly and helpful team giving excellent service, highly recommended.
Alan in Greater Manchester Posted on 24/10/2020 (Reviewer did not use service)
The trader replied (on 27/10/2020)
Thanks Alan,
5 star service from people who care
Customer Service
Quality
Value
You’ll not find more helpful and supportive people, who deliver on their promises and keep to their word. Could not thank them enough for all their time and help. You won’t find a better service or price that you can trust.
Customer in Greater Manchester Posted on 24/03/2020 , work completed 04/03/2020
High quality at good price
Customer Service
Quality
Value
My old Dyson hoover had never been serviced and I hadn’t looked after it either. When it started making a loud noise and emitting a burning smell I thought it had finally given up. However I found Dyson Doctor on the internet and thought I’d give them a try. I am so glad I did! They replaced the clutch to fix it and gave it a thorough service before handing it back to me looking as good as it did the day I bought it 15 years ago. The suction is unbelievable and all this cost £69 which in my book is proper value for money. The service was fabulous too and I have to say it was so nice to deal with a local family business. I will be recommending them to all my friends and family as they sell and repair lots of other electrical goods too 👍
Customer in Greater Manchester Posted on 22/01/2020 , work completed 21/01/2020
Excellent service.
Customer Service
Quality
Value
I have used Dyson Doctor on several occasions mainly calling in and picking up spares but this time my DC 33 needed specialist treatment so it had to be admitted. From start to finish the service is super beginning with a phone call with a diagnosis then a call to say the “patient “ is ready for collection a couple of days later. Our machine was almost unrecognisable all shiny and new looking. Unable to find any fault with the service, as I say “excellent”.
Customer in Greater Manchester Posted on 14/08/2019 , work completed 14/08/2019
Dyson DC04 repair
Customer Service
Quality
Value
Once again Dyson Doctor to the rescue, not enough publicity given to this business, just repaired an electrical fault, serviced and fitted new handle to my 20 year old Dyson cleaner and now it will go for a few more good years yet. can't thank them enough for the fast, efficient and value for money service they always provide.
Customer in Greater Manchester Posted on 31/05/2019 , work completed 31/05/2019