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0800 Repair

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb 0800 homealt square

5.0

1588 Reviews

About

0800 Repair provides the Installation, repair & service of central heating boilers and heating systems across the whole of the north east of England.
Based in Chester-Le-Street but gaining a national reputation for award winning excellent service we provide a range of boiler installations and maintenance packages to suit all of our customers’ requirements.

At the heart of our service is a passionate workforce of direct labour engineers who are all CRB checked and who all operate to our industry leading standards.

Why Choose us?

• FREE no obligation quote – our expert surveyors will assess your home and discuss all your options
• FREE Magnetic Filter with every installation
• FREE Quality Assurance visit with every installation to ensure you are 100% happy
• FREE 12 months HeatingCare will all installations
• FREE System Flush with every installation
• 0% Interest free finance available
• 10 year manufacturer backed boiler warranty’s
• Thousands of happy customers across the north east

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas emergencies
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Insulation installers

    • Cavity wall insulation
  • More Services

    • emergency plumbing repairs

Customer reviews

Reviews summary

5.0
1588 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Worst Service company ever
Customer Service
Quality
Value
Quite simply the worst service company I've ever dealt with. I am a very reasonable person - I will try to just provide the facts, with no subjective view other than the first sentence! 1. Booked call out for oven which wasn't working 2. Advised engineer that I could do any time except 12-2 3. Engineer called at 1240 to say he was on his way 4. Rebooked appointment 5. Second engineer couldn't find my house, the post code 0800 gave him took him about 200m from my property. Engineer did not respond to calls or texts from either me or 0800 customer services. 6. Rebooked appointment 7. Engineer turned up, looked at oven, cleaned thormstat and assured me it would work 8, Cooked dinner in oven didn't get above 120 degrees. 9. Rebooked appointment and asked for a senior engineer 10. Senior engineer advised that I needed a new thermostat... 11. New appointment booked to change thermostat 12. My 5th day at home for 0800 - no engineer until 5pm. 0800 customer services have to call him out from his home. He turns up in casual clothes at about 6pm saying he didn't have the appointment on his book for the day, but he does have the thermostat! takes out old thermostat, looks at it and says - this looks fine, replaces anyway 13. oven still not working 14. Call 0800 for a refund on the £89 charge and the £31 for the thermostat. 15. Advised i can only get a partial refund. I explain that i have had 5 days working from home with very poor service on numerous occasions. Escalated to manager,
Customer in Hampshire18/03/2019
Great work fast and tidy
Customer Service
Quality
Value
My mother-in-law who is 90 years old and stays with us . When I explained this to Amy Lishman she immediately helped with the application for a replacement boiler. this was dealt with swiftly and arrangements were made to have the boiler installed very quickly as the weather has been very cold . The job was completed today and I am delighted with the engineer who fitted it as he was very well mannered, polite and a tidy worker. The works was inspected the same day as completion and as you can imagine we are so pleased to have a nice warm house again making it comfortable for an old lady. So I say great job 0800 Repair.
Customer in Falkirk31/01/2019
Great Service
Customer Service
Quality
Value
Harvey mended my washing machine today . From the first phone call he was very efficient despite a number of logistical problems . A very pleasant young man. All well now & machine working perfectly . Many thanks.
Lynda Atkins22/08/2017
Quick and efficient
Customer Service
Quality
Value
Friendly and prompt.
Andrew, Cleveland19/07/2017
My review
Customer Service
Quality
Value
Excellent
David, Cleveland14/07/2017
Very good
Customer Service
Quality
Value
Very good and clean workman.
Paul, Cleveland29/06/2017
Brilliant job done
Customer Service
Quality
Value
Jamie never stopped working the whole time he was with us. Exceptional young man, very polite - clean working. Explained all we needed to know about new boiler. All very efficient & cheerful.
Jennifer, Cleveland29/06/2017
Job well done
Customer Service
Quality
Value
Jamie come on time as told to install the boiler, he was very friendly, professional. He even ensured all the pipes, radiators are fixed properly, recharged them again to make sure everything is working properly.
Manjyha, Tyne and Wear21/06/2017
Amazing job
Customer Service
Quality
Value
Stacey is a credit to your company her skill & friendliness are second to none. Amazing lady, you are very lucky to have her on your team. Look after those who look after you & make you stand out.
Hazel, County Durham19/06/2017
Brilliant job
Customer Service
Quality
Value
With regards to any complaint, in hindsight, it was not that there was anything dangerous but at the time the job was not completed and no one has told us what or when it was being completed, but the engineers who completed the job are excellent and have done the job to a high standard.
Christopher, County Durham19/06/2017