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Palm Yorkshire Ltd

Logo on white
Opening Hours
Today - 07:30–16:30
  • Monday 07:30–16:30
  • Tuesday 07:30–16:30
  • Wednesday 07:30–16:30
  • Thursday 07:30–16:30
  • Friday 07:30–16:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb palm logo 1

4.9

23 Reviews

About

Palm Yorkshire is one of the leading plumbing and central heating specialists in Yorkshire. We are a family run business with over 20 years experience in the industry.

Our team of fully qualified experts with extensive experience of delivering high quality gas, plumbing, electrical and renewable energy services including installation, servicing and maintenance. All of which come with a full parts and labour warranty as standard.

We are Gas safe registered (541380) along with many other accreditations such as NICEIC Approved Contractor for electrical work, MCS for renewable energy, CHAS for our health and safety procedures and Constructionline.

We are committed to delivering service excellence by listening to our customers, quality management, value for money and customer satisfaction

What we do

  • Electricians

    • Electrical emergency services
    • Electrical installations
    • Electrical testing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler repair
  • More Services

    • cctv
    • smart heating controls
    • underfloor heating
    • plumbing

Customer reviews

Reviews summary

4.9
23 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Friendly, reliable and reasonably priced
Customer Service
Quality
Value
Palm recently fitted a new boiler and fixed a heating issue for us. Customer service was fantastic from the office and all the plumbers and electricians that worked on the job. They were very reasonably priced and would definitely use again and recommend to anyone!
GBaldanza14/09/2018
The trader replied (on 06/11/2018)
Thank you for your kind review! I'll be sure to pass on your comments :-)
Fantastic
Customer Service
Quality
Value
Have used Palm for a few jobs now from changing a boiler to a small leak. Always prompt, tidy up after themselves and have reasonable prices, often offering different options which has helped me make informed decisions. Office staff and the plumbers are friendly and go that bit extra to give great service. I highly recommend!
Kasiab04/09/2018
The trader replied (on 06/11/2018)
Thanks Kasia! You know where we are should you need it again
Brilliant work, first class service
Customer Service
Quality
Value
We needed our new Tado thermostat and wireless receiver installing by a professional, very pleased with the service Tom would not leave until he was absolutely sure it worked perfectly. Highly rate the work
The Office of Stuart Long04/09/2018
The trader replied (on 06/11/2018)
Thank you! We'll be sure to pass your comments onto Tom
Fantastic customer service
Customer Service
Quality
Value
My electric boiler needed replacing and having been let down by a previous plumber I contacted Palm, wish I'd found them first. From my initial contact with Jess to the last everything was excellent. They did everything they said they would from phone calls, to the initial assessment, to getting the quote as low as possible and to the installation, all on time and to a very high standard. Special mention to Jess at the office and Johnny the plumber for going the extra mile, thanks guys and gals ! Fantastic customer service and workmanship. Highly recommended.
Stuart 22/08/2018
The trader replied (on 06/11/2018)
Thanks Stuart for such lovely feedback!
Excellent and fast work
Customer Service
Quality
Value
My old shower broke down in the middle of the long months of the heatwave and Palm were able to get out to my house in 2 days. They were always very friendly over the phone and in person, completely transparent about costs, and made sure I understood the costs before going ahead with anything. The engineer they sent round to do the work, Jordan, was very friendly and really nice guy, he did a great job and sealed around the shower neatly. He did a very professional job. I'm so glad I've found a reliable company who I feel I can rely on for future work.
Ian B03/08/2018
The trader replied (on 07/08/2018)
Thanks for your kind review Ian! I'll be sure to pass on your comments to Jordan
Highly recommended - very responsive, competitively priced and great quality products and workmanship
Customer Service
Quality
Value
Palm were responsive at all times to emails and telephone calls. The process of obtaining a quote was quick and straightforward, with prices being very competitive with other installers. Installation on the day was very smooth and all paperwork/ warranties etc. were sent out promptly after the installation was completed. I had a fault with the Honeywell Thermostat installed (manufacturer fault I must add), and Palm were quick to try and resolve the issue. When a fix could not be found they replaced the unit very promptly and free of charge. Will be recommending them to family and friends, and using them for my annual services moving forward.
TB Leeds26/06/2018
The trader replied (on 07/08/2018)
It is fantastic to hear that you have received a great service throughout your installation, we wouldn't want anything less!
Central Heating / Hot water bolier service /repair
Customer Service
Quality
Value
Central Heating / Hot water boiler service /repair I was just about to leave for vacation when the boiler packed up, so needed to arrange get it repaired / serviced for as soon as I returned and had to make the necessary arrangements while holidaying overseas. I initially tried the original installation company who was not very helpful when a family member recommended Palm Yorkshire Ltd. I got in touch with Palm through email and within 2 messages the scope of work was agreed and the engineer was booked to attend on the day I returned from holiday. The engineer was good and the repair / service was completed quickly and efficiently on the same day , so good job all round with good communications from the office Supervisor, and good execution from the engineer. It was nice to know that this was all arranged without costly overseas call charges, painlessly and efficiently with just a couple of emails with no fuss while on vacation. Would recommend Palm to others for their professional all round service. Tony C
Tony C04/12/2017
The trader replied (on 05/06/2018)
Thanks for your kind review Tony! Don't forget to get in touch with us should you need anything else Thanks, Becky :-)
Urgent job well done!
Customer Service
Quality
Value
I had a fractured gas pipe caused by an electrical leakage (that's what i was told by the gas emergency team)so it was very important that the electrics were sorted out to the satisfaction of the the gas supplier or they would not re-connect me.Paul at Palm Yorkshire came back several times until the job was sorted to everyone's satisfaction and we had a safe electricity supply and gas connection once again.
John G10/02/2017
The trader replied (on 28/02/2017)
Thanks for your review John! Always good to have positive feedback and i'll be sure to pass on your comments to everyone involved :-) Thanks Becky
Great job & helpful staff
Customer Service
Quality
Value
Palm carried out an electric inspection & gas boiler service. Both were done very professionally & a problem with the boiler was sorted out very quickly. So we could have hot water again! All staff were very helpful & friendly and I'm using them again for more work.
Alice, North Yorkshire08/07/2016
The trader replied (on 28/02/2017)
Thanks for your review Alice, if you need anything else, give us a call and we'll be more than happy to help!
Long job - well done
Customer Service
Quality
Value
Had new boiler fitted which required completely new gas supply pipe. All work completed with high degree of professionalism.
Frederick, West Yorkshire08/07/2016
The trader replied (on 10/08/2016)
Thank you for the review Frederick, if you need anything else, please get in touch! Kind Regards, Becky