We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Perfect Touch

Logo on white
Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–13:00
  • Sunday - Closed
Profile thumb which logo

4.9

73 Reviews

About

We are Perfect Touch Performance! With over 40 years combined experience specialising in servicing, performance tuning, engine rebuilds, disc skimming, 4W alignment, enhancements and much more, we have a real passion for cars and love working on them

If you love your car then we will too! We have a fully equipped workshop with all the tools of the trade ready to carry out the best quality work on your vehicle and our highly skilled techncians will look after your vehicle as if it were their own

We are able to tune cars for optimum efficiency whilst still delivering the performance you expect and we can test them on our 4W rolling road

We know that everyday care is more important today than ever before - with regular and cost effective servicing your car will always perform at its best

Come and meet us and have a look around our new premises!

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • Brake and clutch replacement
    • MOT testing stations
    • Wheel alignment
    • Power transmission services
    • Car radiator repairs
  • Engine repairs and servicing

  • Vehicle inspection services

  • More Services

    • vehicle inspection ecotuning rollingroad performancevehicles

Customer reviews

Reviews summary

4.9
73 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent Service
Customer Service
Quality
Value
Great service by people who know what they are doing. A very professional business. I will certainly be using their services again
Customer in Greater London08/04/2019
Would not recommend
Customer Service
Quality
Value
Perfect Touch negligently fitted an uprated wastegate actuator (WGA) to my vehicle without also remapping the ECU. I specifically asked if this would be safe without remapping the ECU. Perfect Touch told me it would be safe. The engine over-boosted 2 miles after collection, causing catastrophic engine failure (snapped a con-rod, which then punched a hole through the crankcase). I have since spoken with many experts including the manufacturer of the WGA itself, who all stated that this part should never have been changed without remapping the vehicle’s ECU, as this is liable to cause excessive boost and engine damage. I have given Perfect Touch every opportunity to do the right thing, however, they have repeatedly refused to resolve this. Perfect Touch have been unable to explain why they uprated the WGA without also remapping the vehicle’s ECU. They have been unable to explain how/why this could ever be a safe practice. I understand that people make mistakes. It is part of life and part of business. But so is putting these mistakes right. I have now been forced to use the alternative dispute resolution ombudsman as Perfect Touch refuse to resolve this issue. I literally saved up for years to buy my car. It was my pride and joy. I have now been without a car for >7 weeks. I can’t afford to buy a new car. And I can’t afford to pay the >£8.5k it is going to cost to repair my car. I just want to move on with my life.
Customer in Greater London26/03/2019
Excellent service
Customer Service
Quality
Value
Service done in the agreed time and price. Friendly and efficient staff.
Sarah, Hertfordshire11/03/2019
Excellent
Customer Service
Quality
Value
Excellent service, as always!
Christopher, Hertfordshire11/03/2019
You saved me in my time of Car Crisis!
Customer Service
Quality
Value
Inexplicably in middle of night my car broke down. My break down agent couldn't find anyone to recover me so I had to get a hotel to stay the night. In the morning I desperately needed a garage who could look at my car but no one wanted to do so at short notice, Until I had the great fortune of calling Gabs at Perfect Touch. Straight away he went out of his way to offer his help at short notice. It turned out that the Car breakdown had occurred due to the sump bolt coming out leading to my engine running out of Oil whilst driving!! Perfect Touch did their best to resurrect the engine but on refitting the sump bolt and adding new oil it was clear that the engine had suffered serious damage. But only 2 months earlier and less than 1000 miles my car had had a major service at major Garage brand name, so how could this possibly happen?! PT had carried out a meticulous inspection with lots of pictures, so all was not lost! Getting the garage who did the original work out to help me proved to be a non starter initially and I was told to find a way to get my vehicle to the closest branch of this garage chain myself. That's when Gabs stepped up and offered to organise a breakdown truck to move the vehicle himself. Now after several days of frantic calls and with the vital photographic evidence PT took, I've achieved an enormous result. All liability has been accepted by my brand name garage and I have had a rental car organised. A Perfect Result! PT you're a superstar!
Customer in Oxfordshire07/03/2019
Professional, friendly and they know they're stuff
Customer Service
Quality
Value
My car had been seen by two other garages that 'guessed' to what the problem may be - including costly 'maybe' fixes. Perfect Touch were 'definite' regarding the issues, helpful, fitted in the repair around my schedule, not theirs, and completed an absolutely first rate job. They advised, and showed, me each of the issues they found (this was the first thorough looking over since buying her second-hand) and recommended what works should be done immediately and what could wait, if needed. Had everything done and now the car is just awesome to drive. She is my pride and joy and I know where she'll be going for all her needed works in the future. Amazing, friendly and professional approach to a flooded market - Perfect Touch really stand out from the crowd - amazing! Highly recommended.
Customer in Essex12/02/2019
Excellent customer care throughout!
Customer Service
Quality
Value
The service was good value and Perfect Touch were a pleasure to deal with, working hard to accommodate our needs. Friendly service and would not hesitate to recommend.
Kate, Hertfordshire01/02/2019
Solved my long lasting prob
Customer Service
Quality
Value
A really great alround service .first time been there .first impression s very nice ,friendly ,a good waiting room ,supply of tea coffee and great banter,keeping me updated with every think going on with car.also telling me of thing that will soon need to be done to keep it running well ,had taken my Volvo v50 to two other garages witch told me all ok ,har har no it was not .thank you gabs ,perfect touch.
Customer in Essex15/01/2019
Amazing service & professionalism
Customer Service
Quality
Value
Worked on my RS4 Avant. They were extremely helpful and went above & beyond. I would recommend them highly.
Peter, London09/12/2018
Investigated Auto Transmission fault (erratic gear changes)
Customer Service
Quality
Value
Extremely happy with the result of my recent visit to Perfect Touch. Discussed the fault with Claudio, the team then carried out a test drive and diagnostics into what might be causing of the problem. One EGT sensor was found to be faulty which was replaced. Collected my car today and all is well, gear changes are as they should be. Many thanks to all the team at Perfect Touch. I will certainly be using you to look after my car in the future.
Customer in Greater London04/12/2018