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Trusted Traders

Happy Dog Plumbing Limited

Logo on white
Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb happydog ppmtransitionlogo

4.9

17 Reviews

About

We are a family run plumbing & heating business based in South West London. Specialists in boiler breakdowns, repairs, installs and residential plumbing works.

We are Gas Safe registered, have fully qualified plumbers and member of the Chartered Institute of Plumbing and Heating Engineers.

We are proud to be Vaillant Advanced Installers, Worcester Approved Installers and Ideal Installer Connect members.

We have achieved Safe Contractor accreditation to demonstrate our commitment to high health and safety standards.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Gas installers

Customer reviews

Reviews summary

4.9
17 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent service - reliable, efficient and trustworthy
Customer Service
Quality
Value
You know how, these days, as a consumer, you can feel as though traders are unreliable and not to be trusted? Permanex have restored my faith... I woke up this morning to no heating. One call later, Ed had agreed to bring round two heaters to lend me until they could come and fix the problem. However, while he was here, he checked the boiler and realised the problem was the condensing pipe. He suggested that I try to thaw it with my hairdryer, while he removed backed-up water from the boiler. And it worked! I was so delighted. No call-out charge, no parts to be paid for. Just honest, friendly, reliable and professional service. I can't recommend Permanex highly enough!
JoLamiri02/03/2018
Excellent service!
Customer Service
Quality
Value
It is so refreshing to deal with a professional plumbing company who are helpful, give advice over the phone to avoid costly call outs and go the extra mile to help their customers. Ed could not have been more helpful - and patient! - when my boiler broke down. He carefully explained what the problem was - how to possibly fix it and what the cost implications were if the problem continued. Highly recommended.
Victoria22/02/2018
Excellent service
Customer Service
Quality
Value
Not only was Kate extremely helpful on the phone but Ed made time between appointments to drop by and get the boiler up and running and diagnose the problem - which after 3 weeks of no hot water or heating, I was incredibly grateful for! Also advised me to go straight to boiler manufacturer to get it fixed as it would cost me less. I can't recommend this company highly enough.
Amanda / Tooting 01/12/2017
Very impressed
Customer Service
Quality
Value
Very pleased with the service provided. Quick response and efficient fitting of the new boiler. I was impressed with the transparency and explanation given for the work completed. Would highly recommend!
Benmeadows2801/11/2017
Impressive work!
Customer Service
Quality
Value
I was very impressed by the diligence, knowledge and friendliness of our plumber Farhad. He carried out the service but also fixed an issue with hot water pressure that I wasn’t expecting him to do. Great job!
John Beighton18/10/2017
Speedy. friendly & efficient
Customer Service
Quality
Value
The service we received from Ed was fantastic - he popped round straight away to see what the issue was when I failed to describe it clearly over the phone, ordered the necessary parts and then arrived and fitted them first thing the next morning - we really couldn't have asked for better service! Highly recommended!
Rachel23810/09/2017
Akward Install of a Vaillant Ecotec
Customer Service
Quality
Value
Great install in a difficult location in the roof-space requiring some creativity with the flue work for the boiler. Ed and Martin were a pleasure to have in the house and got the job done on time in an efficient manner. We will be using them again!
chaseski18/07/2017
Helpful and reliable
Customer Service
Quality
Value
Permanex have provided a very helpful & efficient service, in installing a new boiler in my property - very happy with the results and I'd definitely use them again in the future.
Judith07/04/2017
Quality plumbing service but pricey
Customer Service
Quality
Value
We had an issue with a faulty radiator valve and the team at Permanex were very professional. As the part was not readily available, it did take over 2 weeks to resolve the matter and 3.5 hour of labour (plus small amount for parts) so overall a bit on the pricey side but we were happy with the end result and the customer service provided.
Oksana23/03/2017
Helpful and efficient
Customer Service
Quality
Value
I have used Ed and his company twice recently. Kate is very helpful on phone/email for appointments and to answer queries. Last week they fixed a leak under my bath, then came again today when a radiator suddenly fell off the wall. Everyone has been on time, polite and helpful.
rachelkamm16/03/2017