Had my boiler serviced on 13 Aug by Peterborough Boilers. Engineer arrived exactly on time. He was friendly and very well presented; noticed he removed outdoor shoes before he entered the house. He quickly carried out the routine servicing, He then explained in detail, and demonstrated several problems. Some he fixed by adjustment, but 3 required spare parts. He ordered them on the spot, to be held by company until required (this was outstanding service). He gave a costing to fit the parts when they failed (they would fail over the next few months), and a price to replace pre-emptively (much cheaper). I chose the second option. The office called 2 days later to say items had arrived, and to confirm costs and the engineers return visit. My lasting impression is of the engineer’s professional knowledge, and the company’s motivation towards customer service. I could not ask for more. I would thoroughly recommend Peterborough Boilers

The boiler is ok but the control is cheap and unusable, not at all like the 'use in any room' I had before. They are unhelpful, rude and disinterested when there are problems. Do not pay until you are happy, I made that mistake and regret it, they are not a good customer service company.

Hi Trusted Traders, just a quick line to say that Peterborough Boiler services were really first class in completing a combi boiler change, the work was excellent, on time, on budget all rubbish taken away and all paperwork completed. As a gas inspector technician myself for over 43 years with British Gas, Transco, National Grid gas etc I was really checking for a tip top job, and I have to say they delivered. The engineer that installed it was very tidy, polite and knew his trade. If you are possibly a pensioner looking to get a decent heating company in to carry out work for you at a decent price along with good workmanship then I would strongly recommend these guys. Keep up the good work . Thank you.

Very expensive company to use, even more expensive to trust. Repair work undertaken that was not required, work that was needed not done. (perhaps an opportunity for further charges?) Email of complaint not answered. Much better and cheaper alternatives available.

When the our old Combi-boiler passed away peacefully just before Christmas 2020, we didn't really know where to turn to get it sorted out by a reliable and trustworthy company. We emailed and left a message with one local company - never heard back. Started looking again, and found Peterborough Boiler Services who we'd missed on the first search and who are no more than a couple of miles away from us. Our first pleasant surprise was the price for a new Bosch-Worcester boiler fitted (which was less than I was braced for). The second surprise was the speed and expertise of the fitting, as it wasn't a like-for-like replacement and we also needed a larger bore gas pipe. Two friendly blokes arrived at 0830hrs, and they were cleared up and gone by about 1500hrs. The poor apprentice spent an awful lot of the time crouching in bushes outside, (in the non-stop pouring rain sorting out the gas pipe), yet he still still seemed happy! The two of them made every effort necessary to ensure we were inconvenienced as little as possible and unlike most household engineers, we felt very comfortable having them in the house. I should also mention that they replaced some kind of silver filling pipe for me attached to the hot water tank. I'd bought the part as the tap had broken and I'd sensibly bottled out of having a crack at it as it was mains pressure! I'm generally a pretty critical old man, but I have to say that in this case I cannot recommend Peterborough Boiler Services enough.

Peterborough boilers have looked after my parents heating for 30 years. Years have passed and the time came when it all needed replacing. They were fantastic all the old pipes were taken out and a complete new system put in Five stars they couldn’t have been better and the house is wonderfully warm.