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Endorsed by

Which

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Trusted Traders

Phoenix Digital Services

Logo on white
Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–18:00
  • Sunday - Closed
Profile thumb xmas 2013 007

4.9

22 Reviews

About

I have been working as an electronics engineer for over 30 years, and working as an independent trader for the last 5 years.
I enjoy my work, always strive to achieve the best for my customers, and treat my customers homes and properties with the same respect I afford my own.

I install aerial & satellite equipment for free view and all satellites for Sky/free sat and European/AFN channels. Also FM and DAB aerials.

Wall mounting TV's and extra points, installing Ethernet cables (cat 5e & cat 6e) for all Smart equipment; i.e.: TV's, blue ray players, and free sat and free view receivers are just a few of the services I can offer you.

I use only top quality equipment and parts, while keeping my prices as low as possible.

As an electronics engineer I also offer a repair service for most makes of TV's and audio equipment.

Warranties on new installations is one year, and 3 months on repairs,

What we do

  • Aerial and satellite installers

Customer reviews

4.9
22 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Which? Local Review
Customer Service
Quality
Value
I have used Chris to 'sort out tv problems' and relocate a new aerial in the loft, in the past. and today he helped with setting up WiFi on my new living room TV. He supplied and fitted a new aerial lead to TV in lieu of very ancient one and also supplied and fitted and checked an HDMI cable for my PVR.. I telephoned on a Friday and, although very busy, he came promptly on Monday late afternoon. He arrived at the agreed time and worked quickly and answered all my questions, as it had all seemed like chinese to me when reading the instruction manual! Now I feel confident to make full use of my smart TV. Very reasonable rates charged. Thank you Chris..
helprequired22/12/2015
Which? Local Review
Customer Service
Quality
Value
Just one word:- brilliant,I would have no hesitation in recommending Chris. He knows his job and is one of the tidiest tradesmen I have known.
Royda15/06/2014
Which? Local Review
Customer Service
Quality
Value
Chris came promptly and arrived exactly on time. It was tricky, he had to climb over the roof. He also retuned my TV for me and did not try to sell me any unnecessary kit. The cost was extremely reasonable. I would gladly recommend him.
180093930/05/2012
Which? Local Review
Customer Service
Quality
Value
Chris turned up on time, quickly checked what I had and what I needed, and then got on and did what was required. Installed a digital gadget in the loft and connected it up to my tv-point cabling. Included trailing a cable out from my roof-space down the side of the house. Neat and professional job - and good value too. Happily recommended.
kam08/08/2011
Which? Local Review
Customer Service
Quality
Value
Chris offers a fast efficient and excellent service. We live in a house that's a bit awkwardly wired and needed lots of different solutions for different rooms, but Chris, unlike previous contractors, is pragmatic and diligent about getting you wired up and connected to the very best signal without damaging the fabric of your house, leaving any mess or leaving without checking every bit of his work is as it should be and that you understand how it all works! I thoroughly recommend him in a world where not every contractor upholds the professional standards they claim to or aspire to. Honest, great value and a very nice bloke.
goonergirl18/06/2011
Which? Local Review
Customer Service
Quality
Value
Chris replaced two aerials for me with the minimum of fuss and re-using existing materials where it was possible. Competitive price, very pleasant and un-pushy, careful, on-time. All in all, highly recommended!
bran16/05/2011
Which? Local Review
Customer Service
Quality
Value
Chris did a very neat and good job in changing the aerial and providing a new point despite difficulties with roof access. All at a very reasonable price.
Howard131/01/2011
Which? Local Review
Customer Service
Quality
Value
I would endorse all previous recommendations. Chris did an excellent job for us and charged a reasonable price. Look no further.
gullivertoo10/11/2010
Which? Local Review
Customer Service
Quality
Value
Very prompt, efficient service, I would highly recommend Chris.
Which? Trusted Traders Consumer05/11/2010
Which? Local Review
Customer Service
Quality
Value
I contacted Chris Ratcliffe (Phoenix Digital Services) having found his name in Which? Local. I needed my aerial moved from outside the house, (where pigeons were using it to splatter my conservatory with droppings) to inside the roofspace. I was concerned that the aerial would be very difficult to access, as the conservatory was directly underneath, but having sent Chris a photo, he confirmed that he could do it. I also asked for a digital aerial point to be installed in my bedroom. All this was successfully achieved in a very short time, with no mess, no fuss, and at a more than reasonable price. An excellent service - I cannot recommend him highly enough.
Which? Trusted Traders Consumer05/10/2010