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Trusted Traders

Phoenix Gas Services Limited

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb phoenix gas logo  1

4.9

116 Reviews

About

why choose Phoenix Gas Services?

All Phoenix Gas engineers are Gas safe registered as standard and are put through vigorous checks. A boiler clean and safety check come as standard and all appointments are at a convenient time for you. Our customer service team are second to none and so are our extensive team of engineers and surveyors.

Simply we offer: the latest in boiler technology, 24/7 call out support, nothing to pay upfront and 0% deposits, up to 10-year warranties available, brand new A-Rated boilers, Which? Trusted Trader Accredited, 1st years annual service included, Gas Safe Registered Company and Engineers.

That's the Phoenix Gas Promise - call today to get your made to measure quote!

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass
    • Ground source heat pumps

Customer reviews

Reviews summary

4.9
116 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Top Quality Install
Customer Service
Quality
Value
Boiler was installed professionally with no problem by a clearly highly qualified and experienced tradesman. House was left very clean and boiler controls clearly explained to myself.
Shaun, Cheshire25/04/2018
Two years on
Customer Service
Quality
Value
Our original boiler was working fine just very expensively so we rang round. The quotes varied by about £2000, BG being the most expensive. We found it difficult to get a response from local firms. I’m glad we got the other quotes though. Ryan from Phoenix was the last we saw His option was the least intrusive and almost the cheapest. It came with a 10 year guarantee (provided you keep it serviced) and a free first service. I didn’t expect Matt, the fitter to arrive at 08:00 on the appointed day, but there he cheerily was and I pretended we were ready for him. We had prepared by drawing off enough water for us to survive the day and were ready for the electricity to be off for an extended period but this was unnecessary. Neither supply was significantly interrupted at all. It was a synchronised display, electrician, bricklayer and various others ensured that the job was done and dusted by 16:30. There were problems but they dealt with them with a resigned good humour. And it works!. I had to ask for e mail advice as two of the radiators were not heating up, but that was quickly sorted. We are now nearly 2 years after the installation with the second service coming up. We have nearly forgotten about the boiler in the Utility room. It’s quiet, works and takes up a lot less space. If nothing goes amiss it will have paid for itself in 10 years. Everyone we have dealt with at the firm has been friendly and efficient, so definitely 5 stars and a large thankyou.
larbawn124/04/2018
Excellent job
Customer Service
Quality
Value
Friendly and professional.
Valerie, Staffordshire24/04/2018
Low cost but overall poor quality and service
Customer Service
Quality
Value
I employed Phoenix Gas Services to install a new oil boiler in late 2016. The quoting process was quick, the cost low, and the installation etc. went fine. The boiler worked for 18 months and then, just after a service by Phoenix Gas, stopped working. To make matters worse, it turned out that the installation had not been completed safely as no fire valve had been fitted. The service itself was poor, the nozzle and the filters were not replaced as recommended by the boiler manufacturer. Phoenix Gas sent round two different engineers who spent very little time attempting to find the source of the problem, hitting the reset button or bleeding a bit of oil out and leaving before the boiler ultimately (30 mins later) stopped working again. The company did not seem concerned at all that the boiler they had installed and serviced had stopped working or that it was not fitted with a fire valve. I eventually contracted a local OFTEC technician who took the time to find the source of the problem and highlighted a number of other issues with the installation, some of which contributed to the problem and others that were just poor workmanship. As someone new to oil heating, I was relying on the expertise of this company and have been disappointed.
Daniel22/04/2018
Prompt, friendly service
Customer Service
Quality
Value
Arrived on time. Friendly and knowledgeable engineers. Very clean work. Left no mess. Excellent job.
Steve, Derbyshire11/04/2018
Prompt, friendly service
Customer Service
Quality
Value
Arrived on time. Friendly and knowledgeable engineers. Very clean work. Left no mess. Excellent job.
Steve, Derbyshire11/04/2018
Brilliant Job
Customer Service
Quality
Value
Very pleased with this company who did very good job.
Christine, Staffordshire03/04/2018
Brilliant Job
Customer Service
Quality
Value
Very pleased with this company who did very good job.
Christine, Staffordshire03/04/2018
Fitted a new central heating boiler
Customer Service
Quality
Value
The Phoenix Gas team did an excellent job of surveying and then installing my new gas central heating boiler. From the survey it looked as though part of my living room wall was going to have to be damaged in order to install new gas pipes, but the engineers managed to complete the installation without the need for this, so I was delighted. The engineers were friendly, polite and hard-working and they explained everything I needed to know about my new boiler before they left. They even helped me to resolve a problem with vibrating pipes in the plumbing. Overall, this was an excellent job and I would recommend Phoenix Gas if you are looking for a new boiler installation.
Nigel H29/03/2018
My review.
Customer Service
Quality
Value
Very professional, polite and efficient.
Alison, Staffordshire17/03/2018