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Endorsed by

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Trusted Traders

Phoenix Gas Services Limited

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb phoenix gas logo  1

4.9

147 Reviews

About

why choose Phoenix Gas Services?

All Phoenix Gas engineers are Gas safe registered as standard and are put through vigorous checks. A boiler clean and safety check come as standard and all appointments are at a convenient time for you. Our customer service team are second to none and so are our extensive team of engineers and surveyors.

Simply we offer: the latest in boiler technology, 24/7 call out support, nothing to pay upfront and 0% deposits, up to 10-year warranties available, brand new A-Rated boilers, Which? Trusted Trader Accredited, 1st years annual service included, Gas Safe Registered Company and Engineers.

That's the Phoenix Gas Promise - call today to get your made to measure quote!

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Solar water heating
    • Biomass
    • Ground source heat pumps
  • Gas installers

Customer reviews

4.9
147 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Exceeded expectations
Customer Service
Quality
Value
My old boiler failed and also caused my electrics to trip. While fitting the new boiler 2 other small leaks were discovered and new parts required. These were quickly sourced and fitted by the very professional fitters and electrician. Two small points to note was the care they took I. E taking their shoes off without us asking plus their concerns about us having no heating over one night. They also gave regular updates as to what they were doing. After having several quotes and some were cheaper we went for Phoenix because of previous reviews and they were the only company to interest free credit. I'm pleased we made that choice Thank you Phoenix
Customer in Cheshire West and Chester31/05/2019
Worcester Bosch boiler service
Customer Service
Quality
Value
Had boiler serviced this morning by Chris Holdcroft from Phoenix gas. Very professional, polite and thorough. Excellent. Will definitely recommend and use Phoenix Gas again.
Customer in Staffordshire30/05/2019
Finished job disappointing
Customer Service
Quality
Value
Ash, Callum, Luke and Ben. Work was carried out over two days, the fitters generally tidy and pleasant/helpful. Once gone/finished upon work inspection I had contact Phoenix over issues with the finishing quality, I resolved some of these myself and Phoenix offered to replace the TRV's as an apology (TRV's replaced as I was getting water hammer with new system). After 6 months I had a water leak which I found was caused by the plastic condensate pipe being melted during fitting, Phoenix returned and repaired and improved pipe routing. Repaired the damaged decor - no compensation offered.
Kevin, Staffordshire23/05/2019
Good clean neat work
Customer Service
Quality
Value
Competitive price, good communication, good clean work done by friendly competent engineers who fitted a new boiler and gas supply from the meter externally around the front of the house. A very neat inconspicuous job was done with all pipe work and the boiler installation. A short time interval between the quote and work being carried out to the agreed time schedule and the job came in on budget. The time schedule had to be lengthened ie they came back the next day due to the added complication with fitting a new gas pipe from the meter. The main installation was carried out in one day and we had hot water and heating reinstalled within a few hours. The company was recommended by a previous satisfied customer. We are very pleased with all aspects of dealing with them and the work carried out.
Customer in Staffordshire10/05/2019
Very impressed with the installation
Customer Service
Quality
Value
I was very pleased from start to finish with my combi boiler installation. Very good quote. Prompt booking. Work completed according to schedule. I had two excellent engineers Ashley and Jaydon who were very conscientious and worked very hard. They cleaned up so thoroughly after I was most impressed. The contact I had with the office Lesley and Lyndsey were most helpful and a pleasure to talk to. Would not hesitate to recommend this company.
Customer in Staffordshire12/04/2019
Excellent
Customer Service
Quality
Value
Excellent installation, very professional.
Victoria, Merseyside12/04/2019
Couldn't fault them.
Customer Service
Quality
Value
Had a boiler replacement completed recently, and couldn't fault them from start to finish. Ladies in the office were friendly and efficient. Date was arranged quickly, and the guys arrived early in the morning. There was an engineer and an apprentice, both were friendly, polite and professional throughout. The work was completed quickly and all mess was cleaned up afterwards. They explained how the boiler worked and made sure I was comfortable with all aspects of the job before leaving. They have also arranged for a supervisor to check the quality of work, so obviously take this seriously. I wouldn't hesitate to recommend Pheonix to anyone.
Customer in Stoke-on-Trent17/03/2019
Replacement Boiler
Customer Service
Quality
Value
We needed to replace an old boiler The rep was very helpful explaining the options available. We accepted this quote(not the cheapest)because of the reps helpfulness The engineers efficiently,clean and tidy and completed a very neat installation
Customer in Nottinghamshire11/03/2019
Boiler Heating System Change
Customer Service
Quality
Value
From the start of the process to have our water and heating system changed to a more modern system Phoenix Gas were excellent. Discussing options available to us, a precise investigation, an explanation on how and what would be done. All of this before we received the quote. This gave us the confidence in the company. The installation was carried out on time, with the minimal of disturbance and a very professional job. The system recommended to us is performing excellently, we could not be more pleased. Unfortunately, we had some issues after installation with a couple of water leaks, which were promptly sorted out by Phoenix and any cosmetic damage (stains) have been corrected by Phoenix. All the personnel from Phoenix have been polite, efficient, professional and tidy. We would use them again.
Customer in Staffordshire25/02/2019
New Boiler
Customer Service
Quality
Value
Arrived on time, helpful, efficient and respectful of our home, a good job well done at a reasonable price
Customer in Stoke-on-Trent23/02/2019