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Trusted Traders

Phoenix Services (Ickenham) Limited

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11 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


"bright and breezy", "annoyingly positive", "its obvious you enjoy your work", "he just gets on with it"

these are some of the many comments that have been made about us.

We don't drain swamps, catch alligators and certainly don't make promises we can't deliver against.

We just get on with it. Is there a better recommendation than that..?

What's more we really enjoy our work - for us there is nothing more stimulating than the client with a problem.

In fact we have a simple boast - if we can't fix your problem we won't even charge you. So put us to the test.

We run and own houses, we understand the everyday challenges of running a home - it's the ever complex balance of comfort versus cost.

Getting sound advice, good support and efficient work done in your home really shouldn't be that difficult - should it?

So why not try Phoenix Services (Ickenham) Ltd - helping to keep your heat ON...!

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
    • Underfloor heating
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • More Services

    • gas safety testing
    • megaflow boilers
    • bathroom installation

Customer reviews

11 reviews
Customer Service
Sort by
Great service
Customer Service
I found Mike via TT and must say he responded quickly to re positioning our stop cock in the kitchen which has been on my list of things to do for 10 years! He clearly explained what was involved and the pricing. No pressure. We booked the work to be done and all worked very well. So much so he is now replacing a shower for us. Thanks Mike.
Customer in West Midlands Posted on 14/07/2019 , work completed 03/07/2019
Fast, friendly and fixed the problem
Customer Service
We had experienced an issue with our boiler and had used several other plumbers previously, but the issue kept reoccurring. Phoenix was recommended to us and they were fast, efficient, great at communicating and ultimately solved the problem straight away. I'm really pleased with the outcome and would recommend them to others.
susiewells Posted on 07/09/2018 , work completed 07/09/2018
Fixed the issues no-one else could
Customer Service
After 2 years of radiators that switched themselves on, that other plumbers and central heating servicers could not fix, Mike solved this issue in under an hour. Have since used him to recently sort out my boiler which was making explosive noises (and had had an outlet moved to facilitate building work, but this had not been done properly). Mike identified the problems and took the time to properly address them while also being able to explain what the issues were. Also used to replace a tap, fix leaking taps etc. which were all done in record time.
Prof Anna C. Whittaker Posted on 19/01/2018 , work completed 19/01/2018
Efficient and Knowledgeable
Customer Service
Requested Phoenix Services to carry out a water system cleanse process on my domestic central heating installation. I have found Mike to be knowledgeable and reassuring about the work which was required. He took the time to inform me of what needed to be done and subsequently kept me appropriately updated on progress. I feel confident in the quality of his work and would be happy to commission him again to maintain my central heating system. Excellent back-up communication from Company - thank you, Catherine!
Jamespaul Posted on 07/12/2017 , work completed 07/12/2017
Prompt, thorough and professional.
Customer Service
Mike Thompson arrived promptly and did a very thorough and professional job. He was very knowledgeable and I would happily recommend him, and will use him again.
Hazel, West Midlands Posted on 20/10/2017 , work completed 20/10/2017
Highly Recommend
Customer Service
I had a few years ago a new boiler installed. Since then a service every year.
Which? Trusted Traders Consumer Posted on 08/07/2017 , work completed 08/07/2017
Excellent and efficient
Customer Service
Mike and his team did an excellent job in my recently built utility room where they installed a new boiler and underfloor heating. The kitchen needs to be done later on and I'm confident that the work will continue to be of the same high standard. There were some minor issues but these were rectified as soon as they were identified. Such a relief to have such tidy and willing workers and I felt very happy to leave them in the house whilst I went out to work.
Mrs Croxley Posted on 07/06/2017 , work completed 07/06/2017
Proffesional and polite
Customer Service
Installed boiler and fixed some plumbing issues. Installed additional pipework which was required. Good recommendation in terms of system that we needed, all done to high standard and very transparent in way of costs and what was needed. Would recommend this company.
Which? Trusted Traders Consumer Posted on 15/02/2017 , work completed 15/02/2017
Very reliable, courteous and completely trustworthy
Customer Service
Mike has worked for me for about 10 years doing lots of jobs! I live in an Edwardian terraced house, so Mike is responsible for all the plumbing jobs and maintenance over the years. He has fitted a full refurbished bathroom, heating systems, underfloor heating and a combi boiler. I am absolutely happy with his service, he is great. I have recommended him to others, he always arrives on time, he is better than your average tradesman. He always explains everything fully and takes the time to make sure I'm comfortable with what he's doing.
Which? Trusted Traders Consumer Posted on 05/12/2016 , work completed 05/12/2016
Boiler Service
Customer Service
When I first moved into the house I requested Phoenix Services to check and service the unvented boiler / system. It was immediately noted the expansion vessel was full of water and in a dangerous condition. They immediately corrected the problem and conducted a full service of the boiler including fitting a magnetic filter. Further work included repairing the pressure relief valve and replacing some TRVs. Mike is fast, efficient and knowledgeable and has shown to be very punctual.
Which? Trusted Traders Consumer Posted on 01/11/2016 , work completed 01/11/2016