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Trusted Traders

Pioneer Plumbing & Heating Limited

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed
Profile thumb pioneer plumbing   heating logo

5.0

13 Reviews

About

We’re a company that is small enough to care, yet big enough to service the needs of our growing client list. We pride ourselves on a friendly service, explaining the work we undertake, completing within deadlines and agreeing with our customers the cost and scope of work to be undertaken before the work starts.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
    • Immersion Heaters
    • Gas fire repair and servicing
    • Gas emergencies
  • More Services

    • pat testing
    • legionella testing
    • magna cleanse

Customer reviews

5.0
13 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Very pleased
Customer Service
Quality
Value
I called Pioneer to book in a boiler service, the person I spoke to on the phone was efficient and got it booked in straight away. When Bob arrived he was friendly and took the time to explain what he was going to check on the boiler and what each part should look like. At the end of the service he went through what he would recommend for future and emailed this across afterwards. Very polite and helpful!
Customer in City of Bristol18/09/2019
Absolutely fantastic service from beginning to end. Very highly recommended.
Customer Service
Quality
Value
We had an plumbing emergency (leak from bathroom down to the kitchen) in my daughters house while she was away travelling and the house was being let out on Airbnb. Bob from Pioneer Plumbing came to our rescue immediately as we had guests arriving the following day. Bob visited the house immediately and worked out what the peoblem was and then fixed it. This included sourcing a part. He also cleared up and even returned the following morning to ensure that the kitchen would be okay for the guests when they arrived.. This was all over a Bank Holiday weekend. Communication was excellent throughout and I can't recommend them highly enough. It is very comforting to know that if my daughter ever needs a plumber again she will feel confident using them. Thank you so much Bob.
Customer in City of Bristol05/09/2019
High Quality, quick, polite and efficient service
Customer Service
Quality
Value
Pioneer attended at short notice to deal with a boiler fault just before Christmas. Although it transpired that the job required replacement of both my boiler and pump and the cleaning through of the whole central heating system, they worked hard to ensure that the work was done as quickly as possible and at very reasonable cost. Very polite and thoughtful service, good advice and a high standard of work. David. Westbury-on-Trym
Customer in City of Bristol11/01/2019
Excellent service
Customer Service
Quality
Value
I wanted to spend a minute to say thanks for a great job. My phone call was answered politely and an appointment booked quickly. On the day of the appointment the plumber called to confirm he would be with me at the allotted time. Their plumber, Bob was smart, friendly and did a great job at a very reasonable price. Brilliant customer service, thank you. I will definitely recommend you to others. Chris I Stoke Bishop
chrisi08/11/2018
Great customer service.
Customer Service
Quality
Value
Phone answered quickly and appointment booked. Called on the day to confirm time of arrival... Smart plumber turned up, on time and got the job done quickly at a very reasonable price...and no sucking of air and chin rubbing! Thanks for a great job Bob - I would highly recommend you.
chrisi06/11/2018
Excellent
Customer Service
Quality
Value
Very professional, could not fault work. Very friendly!
Anthony, Avon19/04/2017
Excellent Response
Customer Service
Quality
Value
Had a gas flue problem identified by BG who isolated the boiler and left us without heating. Needed help fast. Pioneer turned up same day, identified the problem and how to solve it. Acquired a new hatch to cover up the hole they needed to make in the ceiling to fix the problem within 24 hours. Came back did the job efficiently and cleared up after themselves. My sort of tradesman! They were knowledgeable, efficient, friendly and courteous. The bill was a pleasant surprise as well. What a joy to do business with you Bob! We will use you again.
Jean D02/03/2017
Would recommend
Customer Service
Quality
Value
They did my gas safety certificates and any gas works needed
Anon, Anon08/06/2016
Emergency boiler repair
Customer Service
Quality
Value
Since this was an emergency repair and not a pre-planned boiler service, there was no pre-arranged time or budget. Bob told me when he could be round to fix the fault and showed up at the appointed time. After looking at the boiler, he told me which parts needed replacing to fix the problem, and got me a quote for how much they would cost. I agreed to this work being carried out there and then, and then Bob went to get the necessary parts, returning same day to fix the boiler.
Irina, Bristol08/06/2016
100% satisfaction
Customer Service
Quality
Value
Robert Campbell of Pioneer Plumbing & Heating Services serviced my boiler at a time to suit me, working around my work and child-care commitments. Considerate of my time, he ensured that I knew about the progress of earlier jobs, so that I knew when to expect him. He also took the time to explain some of the key features of the boiler and potential problems including warning signs. I would not hesitate in recommending Pioneer Plumbing & Heating, and will be using the company for my future plumbing and heating needs.
Dagmar, Bristol01/06/2016