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Trusted Traders

Ploughcroft Ltd

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed
Profile thumb cg6a1506

4.7

118 Reviews

About

Having a 20 year background, our staff are well placed to advise on all roofing and building solutions, from re-roofing to room in roof insulation; from loft conversions to extensions.

As a customer you will benefit from decades of roofing, building and renovation experience coupled with an innovative approach to cost effective, energy saving design, planning and construction.

We are committed to:
* Unrivaled quality standards
* Listening to / understanding each clients needs to deliver a high quality tailored service
* A passion for innovation and environmental issues
* Considering energy saving and insulating throughout every project we do

Finance options available (subject to status)

Services:
Traditional re-roofing and warm flat roofing solutions
Lightweight tiled conservatory roofs
Heritage roofing and heritage lead work
Warm, flat roof solutions
Room in roof insulation
Specialist Lead work
Extensions
Loft conversions
Total renovation works

What we do

  • Builders

    • Loft conversions
    • Extensions
    • Guttering repair services
    • Building services
  • Roofers

    • Lead work
    • Roof and skylights
    • Flat roofing
    • Rubber roofing (EPDM)
    • Guttering, fascias and soffits
  • Insulation installers

  • Conservatories

    • Conservatory maintenance
  • Loft and property converters

  • Property refurbishment contractors

  • More Services

    • heritage roofing
    • conservatory roof replacement

Customer reviews

Reviews summary

4.7
118 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Highly recommended: very satisfied customer: Expertise at his best
Customer Service
Quality
Value
"These guys are the best. My initial phone call & letter with accompanying brochures all within 24hrs to arranging Nick the Surveyor & site visit & start date same week. Answered my questions re installation & technical details. Scaffolding erected & followed all Health & Safety procedures. Punctual & extremely hard working & in all weathers & great attention to detail & diligent in their approach. Regular communication daily from Adam the Site Foreman & kept informed of progress every step of the way. Experienced, knowledgeable, professional, high standards, efficient, caring, friendly,enthusiastic. Ploughcroft rectified the previous bad work I had from past roofers & used only the highest quality materials. My fibreglass roof is 85% warmer & insulated & no more leaks & the damp I had for months has dried out. Samples given to me of materials used & took lots of photos before,during & after as the roof was taking shape. Thanks to Adam & the team for a superb job done & for emailing copies of photos & to the team for using my camera to take more photos of which some made me smile! The work ethic, dedication & commitment is outstanding! Thanks to Chris Hopkins (MD) for expert advice on a new roof & office staff Craig for his support & help and Melanie who kept in touchdaily to make sure all was well. I very much appreciated this & both your listening skills! Its unique to find such dedicated staff excellent and perfection all round. ‘simply the best, huge thanks "
Janice Leeds, W Yorks06/04/2018
The trader replied (on 12/04/2018)
Thank you Janice. It was an absolute delight working for you!
Excellent job
Customer Service
Quality
Value
Ploughcroft replaced 2 areas of flat roof, one was leaking, repaired roof tiles and flashing, and repaired gutters. They inspected and provided quotes really quickly and started and finished the job early. The roofers (Tom, Luke and someone whose name I am afraid I do not know) worked extremely hard, efficiently and tidily. They were consistently helpful, professional and polite. Guarantees have been sent quickly. It rained and snowed heavily since the work was completed and not only is the house dry, it is also warmer. Excellent job, pleased with the whole process.
Kate, West Yorkshire20/02/2018
An Excellent Job
Customer Service
Quality
Value
The company were easy to deal with, explained everything well. Workmen took care of my property and were polite, hardworking even in wintery weather. Extremely pleased we chose Ploughcroft.
Jean, West Yorkshire16/02/2018
The trader replied (on 12/04/2018)
Thank you Jean for your kind words. We aim to please!
Huge Disappointment
Customer Service
Quality
Value
We requested a quotation from them late in 2017 no response finally got them to agree to visit and they didn't turn up so we had to rearrange. Eventually got a quote and agreed a start date of the middle of March. Just after Christmas we were contacted and told that they wanted to start on the 5th January so we asked them to reschedule. Communications and listening to your customer skill seem poor at best. Day work started we took delivery of a tower scaffold from the hire company the team turned up late 2 guys driving 2 vans both eating a bacon sandwich! Breakfast over they started work leaving the scaffold unused on the drive working instead off a 3 section ladder. They removed debris and broken tiles by throwing them off the roof onto the patio, health and safety anyone? Work was completed the same day however we were billed and had agreed to pay for the scaffold which was unused, so we ask why we were paying for it. Next thing one of the lads is banging on our door wanting to know why he had been told off we explained that all we had asked about was the bill for the scaffold. Finally we paid after as a gesture of goodwill they knocked the price of the scaffold off the bill. Great result but in hindsight we paid for 2 days work not the one they actually worked. They broke H&S legislation and their own rules and their team told us one story and their managers another.
Jack Schofield09/02/2018
The trader replied (on 12/04/2018)
Thank you Jack for your comments. I understand that your issues have now been dealt with to your satisfaction. If you have any further issues please do not hesitate to contact us.
Excellent
Customer Service
Quality
Value
Excellent job with great attention to detail throughout.
Andrew, West Yorkshire15/12/2017
The trader replied (on 12/04/2018)
Thank you Andrew.
Excellent job
Customer Service
Quality
Value
Excellent job from start to finish. From getting in touch to survey to quote to work being undertaken. A thoroughly professional experience.
Peter, West Yorkshire04/12/2017
The trader replied (on 12/04/2018)
Thank you Peter for your kind comments.
Highly recommended.
Customer Service
Quality
Value
Ploughcroft surprised us with how much they cared about doing a great job, and leaving us completely satisfied. Very organised and professional, and a courteous team too. Would use them again for sure.
Darren, West Yorkshire01/12/2017
The trader replied (on 12/04/2018)
Thank you Darren. You know where we are should you need us in the future!
Excellent work throughout
Customer Service
Quality
Value
Excellent work and staff very prompt and professional.
David, North Yorkshire28/11/2017
The trader replied (on 12/04/2018)
Thank you David
Prompt and Professional
Customer Service
Quality
Value
The workmen were a credit to the company they were polite and pleasant and did a really good job in very nasty weather with no complaints. I would recommend them.
Michael, West Yorkshire18/11/2017
The trader replied (on 22/12/2017)
Thank you Michael for your comments. The weather was certainly a challenge and I will pass on your kind words to our teams!
Disorganised and poor communication resulting in stressful renovations.
Customer Service
Quality
Value
We booked Ploughcroft LTD to complete some renovation works on our property as their initial contact appeared professional and organised, we quickly realised that this was not the case. We first discovered problems when the day before they were due to start they had booked us in for the wrong month despite multiple written and verbal communications around the start date. They did work hard to try to fit us into their busy schedule but this then caused a domino effect of problems. The builders were not on site consistently and the project over ran. The quality of the majority of the building work was good but there were numerous issues with their work which needed correcting. It took a further two months after the end of the contact for the problems to be finally resolved. For the duration of the project we were stressed, upset and frustrated. Whilst we understand that errors happen, the frustrating theme running through our experience was due their administrative staff covering up the problems and obstructing our attempts to speak to more senior members of the team and their incompetent salesman who misquoted the work and mixed up the booking. I anticipate if Ploughcroft took on less work and had a more honest approach to communicating with customers that they would be a good company to use, however, as this is not currently the case I would very clearly advise people against using Ploughcrofts.
G Chalmers07/11/2017
The trader replied (on 16/11/2017)
Thank you for taking the time to provide feedback Mr Chalmers. We regret that you found our team hard to work with. While we are happy that you found the majority of our work to be of a good standard, we apologise for any delays caused by miscommunication and lack of organisation. While some projects can run over the original deadlines set, we always aim to work efficiently, professionally and keep our customers well informed at every stage of their project. If you would like to discuss the service you received from Ploughcroft further please do not hesitate to contact us on 01422 202919.