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Ploughcroft Ltd

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4.7

109 Reviews

About

Having a 20 year background, our staff are well placed to advise on all roofing and building solutions, from re-roofing to room in roof insulation; from loft conversions to extensions.

As a customer you will benefit from decades of roofing, building and renovation experience coupled with an innovative approach to cost effective, energy saving design, planning and construction.

We are committed to:
* Unrivaled quality standards
* Listening to / understanding each clients needs to deliver a high quality tailored service
* A passion for innovation and environmental issues
* Considering energy saving and insulating throughout every project we do

Finance options available (subject to status)

Services:
Traditional re-roofing and warm flat roofing solutions
Lightweight tiled conservatory roofs
Heritage roofing and heritage lead work
Warm, flat roof solutions
Room in roof insulation
Specialist Lead work
Extensions
Loft conversions
Total renovation works

What we do

  • Builders

    • Loft conversions
    • Extensions
    • Guttering repair services
    • Building services
  • Roofers

    • Lead work
    • Roof and skylights
    • Flat roofing
    • Rubber roofing (EPDM)
    • Guttering, fascias and soffits
  • Insulation installers

  • Conservatories

    • Conservatory maintenance
  • Loft and property converters

  • Property refurbishment contractors

  • More Services

    • heritage roofing
    • conservatory roof replacement

Customer reviews

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Reviews summary

4.7
109 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Prompt and Professional
Customer Service
Quality
Value
The workmen were a credit to the company they were polite and pleasant and did a really good job in very nasty weather with no complaints. I would recommend them.
Michael, West Yorkshire18/11/2017
Disorganised and poor communication resulting in stressful renovations.
Customer Service
Quality
Value
We booked Ploughcroft LTD to complete some renovation works on our property as their initial contact appeared professional and organised, we quickly realised that this was not the case. We first discovered problems when the day before they were due to start they had booked us in for the wrong month despite multiple written and verbal communications around the start date. They did work hard to try to fit us into their busy schedule but this then caused a domino effect of problems. The builders were not on site consistently and the project over ran. The quality of the majority of the building work was good but there were numerous issues with their work which needed correcting. It took a further two months after the end of the contact for the problems to be finally resolved. For the duration of the project we were stressed, upset and frustrated. Whilst we understand that errors happen, the frustrating theme running through our experience was due their administrative staff covering up the problems and obstructing our attempts to speak to more senior members of the team and their incompetent salesman who misquoted the work and mixed up the booking. I anticipate if Ploughcroft took on less work and had a more honest approach to communicating with customers that they would be a good company to use, however, as this is not currently the case I would very clearly advise people against using Ploughcrofts.
G Chalmers07/11/2017
The trader replied (on 16/11/2017)
Thank you for taking the time to provide feedback Mr Chalmers. We regret that you found our team hard to work with. While we are happy that you found the majority of our work to be of a good standard, we apologise for any delays caused by miscommunication and lack of organisation. While some projects can run over the original deadlines set, we always aim to work efficiently, professionally and keep our customers well informed at every stage of their project. If you would like to discuss the service you received from Ploughcroft further please do not hesitate to contact us on 01422 202919.
Ploughcroft Ltd
Customer Service
Quality
Value
I found the whole experience a relief to find a firm who was trustworthy. They did everything they promised a job. Well done. With kindness and consideration shown to the elderly. It is comforting to know that they are there, should they be needed again. A sincere report.
Colleen, West Yorkshire18/10/2017
The trader replied (on 16/11/2017)
Thank you so much Colleen for your kind words. I will certainly pass these on to our staff. Should you need anything in the future you know where we are!
Excellent communication
Customer Service
Quality
Value
Very prompt response to our request. Totally professional assessment, workmanship. Explanations and photographs to describe what needed to be done. All aspects of the work well coordinated and we were kept informed.
Ann, West Yorkshire17/10/2017
The trader replied (on 09/11/2017)
Thank you Ann for you kind comments
Prompt and professional
Customer Service
Quality
Value
Work force were courteous, prompt and competent. Were not kept waiting and were fully informed at all times. I feel confident that the problem is solved.
John, West Yorkshire17/10/2017
Good Standard
Customer Service
Quality
Value
Up to press, the work that has been done on my flat roof etc done seems to be a good standard, and if I need any other work done on my outside building I will get in touch.
Bridie, West Yorkshire03/10/2017
The trader replied (on 20/10/2017)
Thank you Bridie. It's always a pleasure to hear from past customers. We'll look forward to hearing from you should you need any further work doing.
Would Definitely Recommend
Customer Service
Quality
Value
Would definitely recommend Ploughcroft - replied to request for quotation quickly, turned up when they said and did an excellent job on a historic house.
Keith, West Yorkshire29/09/2017
The trader replied (on 20/10/2017)
Thank you Keith. Historic properties at always a joy to work on!
Caring, Friendly and Professional
Customer Service
Quality
Value
Excellent workmanship from start to finish.
John, North Yorkshire29/09/2017
The trader replied (on 20/10/2017)
Thank you John for your kind words.
Excellent Job
Customer Service
Quality
Value
First class professional company.
R, West Yorkshire18/09/2017
The trader replied (on 20/10/2017)
Thank you for your positive review.
Very prompt & tidy
Customer Service
Quality
Value
All the staff and workmen were very good and cleaned up after they had completed the job.
Steven, West Yorkshire08/09/2017
The trader replied (on 20/10/2017)
Thank you Steven for your positive comments.