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Polar Bear Windows Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
Profile thumb polarbearlogo

4.8

87 Reviews

About

Based in Willsbridge, we have been fitting windows in the Bath and Bristol area for over 20 years, we know the area and people, and have built a strong reputation for quality and service. By choosing Polar Bear Windows you will benefit not only from our local knowledge, but also from the personal service and accountability that many larger, national companies cannot match.
We offer an extensive range of windows, doors and conservatories, all of the highest quality and expertly installed by our experienced fitters. Our range of windows include, casement, sash and tilt windows available in a choice of colours and finishes to suit any property. We have a wide range of door styles and panel designs, with multipoint locks and strong hinge mechanisms they are manufactured with high security in mind.
Other services we provide include: porches, roof trim, fascias, roof lights, flat roofing solutions, building work and driveways - all carried out to the exacting standards you would expect from Polar Bear Window

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Flat roofing
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • Specialised building trade contractors

  • More Services

    • upvc energy efficient roofing

Customer reviews

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Reviews summary

4.8
87 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Good job
Customer Service
Quality
Value
Arrived at 8.15, worked quietly and well. Polite and a good job well done. Flat kept tidy.
David, Avon24/11/2017
After sales service is poore
Customer Service
Quality
Value
Fitting team were fine but after sales isn't good. Currently awaiting seventh attempt to get the original problem sorted and the fitter is late.
boo64520/11/2017
The trader replied (on 21/11/2017)
We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. We value our customer feedback and always put our customers first and pride ourselves on providing immaculate client service with precise attention to detail. We apologise for the issue that you experienced – whilst we appreciate that corrective action took a little longer than we would have hoped, we were able to rectify it to your complete satisfaction. Please be assured that our customers receiving a fantastic experience from start to finish is our highest priority.
Professional, highly recommended
Customer Service
Quality
Value
Installers Paul and Lee were highly professional throughout; thorough attention to detail and exceptionally tidy, despite the large size of the job. We would have no hesitation in remembering Polar Bear.
Christine, Avon18/11/2017
Excellent & highly professional
Customer Service
Quality
Value
Great service throughout. The sales team and fitters have been absolutely excellent. We are delighted with the end product and would highly recommend Polar Bear Windows.
Richard, Avon10/11/2017
The trader replied (on 04/12/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !
Prompt and professional
Customer Service
Quality
Value
Mark and Steve arrived on time and did a very professional job, they were very tidy and worked well together. I would have no hesitation in recommending them and will certainly use them again.
Janice, Avon09/11/2017
The trader replied (on 04/12/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !
Smart back door
Customer Service
Quality
Value
We had a new composite back door fitted with the minimum of fuss. The fitter worked quickly and tidily and was very helpful with queries that we had about other units in the house. Polar Bear can be trusted to quote for the work you need without trying to flog you anything that you don't.
Paul Wilkinson23/10/2017
The trader replied (on 31/10/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !
Our house has been transformed - very pleased!
Customer Service
Quality
Value
Excellent service from start to finish - professional, timely and honest. No hard sell. We felt totally comfortable giving them our key and having them in our home fitting when we were at work for the week. Mark Grey (and Steve) were both brilliant fitters. Mark was also great with doing pre-visits and following up with us. He had to pop back a couple of times to finish off little bits and bobs and he did that when he said he would without us having to chase. Thank you Polar Bear!
P McLernon13/10/2017
The trader replied (on 16/10/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !
Super job
Customer Service
Quality
Value
We are so happy with our windows. The fitters have done a brilliant job. All the members of staff have been so helpful. I would not hesitate to recommend them.
Craig, Avon11/10/2017
The trader replied (on 31/10/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !
Great job!
Customer Service
Quality
Value
Fitters were friendly and professional throughout the job. Couldn't have asked for more! Windows fitted really well - super happy with the result.
Amy, Avon10/10/2017
The trader replied (on 31/10/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !
Great Job!
Customer Service
Quality
Value
Polar Bear Windows did a great job fitting our new front door, arrived on time and carried out fitting in a professional manner.
Lianne, Avon02/10/2017
The trader replied (on 04/12/2017)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows. Please remember that we offer up to £250 for any recommendations that result in an Installation – so make sure you tell your friends, family and neighbours about Polar Bear Windows !