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Trusted Traders

Polar Bear Windows Limited

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4.9

150 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

About

Based in Willsbridge, we have been fitting windows in the Bath and Bristol area for over 20 years, we know the area and people, and have built a strong reputation for quality and service. By choosing Polar Bear Windows you will benefit not only from our local knowledge, but also from the personal service and accountability that many larger, national companies cannot match.
We offer an extensive range of windows, doors and conservatories, all of the highest quality and expertly installed by our experienced fitters. Our range of windows include, casement, sash and tilt windows available in a choice of colours and finishes to suit any property. We have a wide range of door styles and panel designs, with multipoint locks and strong hinge mechanisms they are manufactured with high security in mind.
Other services we provide include: porches, roof trim, fascias, roof lights, flat roofing solutions, building work and driveways - all carried out to the exacting standards you would expect from Polar Bear Window

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Flat roofing
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • Specialised building trade contractors

  • More Services

    • upvc energy efficient roofing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
150 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New front door
Customer Service
Quality
Value
Another fantastic installation from Polar Bear windows. Polar bear windows have completed the installation of all my windows and doors on my refurbishment project, Thursday saw the installation of my front door which looks fantastic. Thanks for a great job!!
Customer in South Gloucestershire Posted on 26/10/2020 , work completed 22/10/2020
The trader replied (on 02/11/2020)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of product.
Conservatory Roof
Customer Service
Quality
Value
We had Polar Bear Windows remove our Conservatory roof and replace with a Guardian roof replacement, They were professional, caring and did a first class job. The difference with the new roof in the last months hot weather is unbelievable, so glad we had it done. We would recommend this Company to anyone thinking about a replacement roof. Many Thanks Ronnie & Sue Jeal.
Customer in South Gloucestershire Posted on 15/08/2020 , work completed 10/07/2020
The trader replied (on 02/09/2020)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of product.
Excellent 5*
Customer Service
Quality
Value
Delighted with the new doors on my garden room. Great price and everyone fro sales team, surveyor and Harry the installer were a pleasure to deal with. Very professional team wouldn’t hesitate in recommending them.
Customer in City of Bristol Posted on 01/02/2020 , work completed 01/02/2020
The trader replied (on 11/02/2020)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.
Replace some windows
Customer Service
Quality
Value
Melissa came out to do our quote. she was very nice and polite and answered all my questions. They werent beaten on price or quality and the fitters went above abnd beyond. In all I had 11 winodws replaced, of which I'm very happy. Customer service is excellant.
Melissa, Bristol Posted on 21/01/2020 , work completed 21/01/2020
The trader replied (on 04/02/2020)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.
Polar Bear Windows ltd
Customer Service
Quality
Value
Our new door was delivered with the wrong colour frame. After two weeks with temporary fixture the replacement frame arrived but the door was badly fitted.An attempt to adjust this failed and the door was scratched. An engineer come and made temporary adjustments. Three days later after heavy rain the door leaked we ask for replacement door but were refused. In spite off our refusal to give permission they visited and put silicone around the post box and window. This door is unsatisfactory and shut be replaced.
Customer in Somerset Posted on 16/10/2019 , work completed 16/10/2019
The trader replied (on 13/11/2019)
We always value feedback and take your comment very seriously. Door frames are hidden under protective wrapping when they are delivered to us so we are unable to check frame colour. Therefore we did not notice this ordering error. We apologised and re-ordered a new frame that day. The door was not poorly installed but had a loose bolt in the hinge (hinges are fitted during manufacturing process not installation), we tightened the bolt which you were happy with. You asked for a touch up paint for the tiny scratch which we hand delivered to you. The water tightness of glass and letterboxes in the manufacturing of composite doors is done with waterproof sealant, which is what we did on-location so that you wouldn't be left without a front door. All work carried out is to industry standard. All our doors come with a 10 year guarantee so in the unlikely event of any issues – you have the reassurance we will get them resolved.
Very high standard
Customer Service
Quality
Value
Very please with all the work done and everything was done to a very high standard. Excellent customer service throughout from sales to installation and after care.
Beverley, Avon Posted on 27/07/2019 , work completed 27/07/2019
The trader replied (on 08/08/2019)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.
Good all round.
Customer Service
Quality
Value
Excellent service and standard of work. Very clean and tidy. Worked very hard in hot temperatures (fitter). No criticisms.
Terence, Avon Posted on 23/07/2019 , work completed 23/07/2019
The trader replied (on 05/08/2019)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.
Very happy
Customer Service
Quality
Value
All neat and tidy, workmen helpful and friendly, very happy.
Terry, Avon Posted on 22/07/2019 , work completed 22/07/2019
The trader replied (on 05/08/2019)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.
Good work and personal service.
Customer Service
Quality
Value
I am very satisfied with my windows and doors. The installers were careful and professional. The office staff were very helpful and patient with my many queries. The aftercare service has been exceptional too.
Customer in Keynsham Posted on 12/07/2019 , work completed 13/03/2019
The trader replied (on 05/08/2019)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.
Professional
Customer Service
Quality
Value
Professional, clean & tidy, friendly good quality work.
Denise, Avon Posted on 12/06/2019 , work completed 12/06/2019
The trader replied (on 24/06/2019)
We value our customer feedback and thank you for sharing your positive experience with Polar Bear Windows. We pride ourselves here at Polar Bear Windows in using only the best Installers who fit the highest standard of doors and windows.