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Trusted Traders

Polar Windows (Chesterfield) Ltd

Logo on white
Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:30–13:00
  • Sunday - Closed
Profile thumb polar logo bitmap

4.9

138 Reviews

About

Polar Windows is a family owned business which has been around for 28 continuous years. You'll find Polar's tremendous depth of experience in PVCu conservatories and double glazing hard to beat anywhere.
We believe that putting the customer first has played a large part in its success, and pride ourselves on providing immaculate client service with precise attention to detail.
The Statistics back this up, with almost 75% of new business being referred by previous satisfied customers.
Polar windows provides a ten year guarantee as standard on all PVCu double and triple glazed windows, as well as our range of doors and conservatories, at no additional cost to our customers, so you can be sure that you are getting value for money and peace of mind, along with the latest in window, door and conservatory technology and designs for your home.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Doors

    • Patio doors
    • Bi-fold doors
  • More Services

    • soffits and fascias porches extensions rubber flat roofs

Customer reviews

Reviews summary

4.9
138 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Well done.
K, Derbyshire31/07/2018
Excellent
Customer Service
Quality
Value
As with my previous experience with Polar, everything was excellent.
L, Derbyshire30/07/2018
Professional
Customer Service
Quality
Value
1st class installation & quality of product.
Graham, Derbyshire27/07/2018
My review
Customer Service
Quality
Value
Very professional service and product.
Stephen, Derbyshire23/07/2018
My review
Customer Service
Quality
Value
Really pleased!
Teresa, South Yorkshire06/07/2018
Very pleased
Customer Service
Quality
Value
Hard working team, very pleased with work. Tidy & clean workers under hot conditions.
Audrey, Derbyshire05/07/2018
Clean & tidy work
Customer Service
Quality
Value
The two young fitters were polite and left everything clean and tidy. Would recommend them to friends.
Albert, Derbyshire05/07/2018
My review
Customer Service
Quality
Value
Very efficient, courteous and tidy.
Margot, Derbyshire02/07/2018
Conservatory and Front Door
Customer Service
Quality
Value
As Polar sub-contracted the work out (only the salesman & frame builders were Polar employees) I'll go through each one: Salesman (quote): Very pleasant, not pushy at all, but did underestimate the groundwork by £1000.00 Builders: Worked so hard on the groundwork in very testing conditions. Between building days, when all of the protective coverings were coming off due to the weather, I was told (by Polar) that it was our responsibility to keep the site weatherproof! We've had issues with the stone wall and steps (failing / loose mortar) which we were basically accused (twice) of tampering with as 'they don't just come loose by themselves'. Also problems with the concrete patio, again due to laying in freezing temperatures. They have been back to sort, but didn't even wait for me to have a look with them before they departed for the final time. Frame builders: Good. Very jolly, although language was questionable with my kids around. Electrician: Excellent. Couldn't have been more thorough or helpful. Plasterers: Excellent, although there is cracking around where the roof joins the frame, due to 'settling and expansion'. Plumber / Floor: Excellent. Couldn't have been more helpful. Communication from Head Office: Poor, unless they wanted payment for something. On occasions over a week to reply to emails. We had tradesman not turning up when expected and vice versa. Always felt like you were a burden when asking for problems to be sorted. No follow up.
matt74821/06/2018
Fantastic!
Customer Service
Quality
Value
We had a quote last year for just the windows and picked not to go ahead with it only because it was our first home and really couldn't afford it. I was so happy with the professionalism and non pushy sales man I passed on the mother in law on to you for their windows and doors which they had done several months ago. Once I looked and the product and comments I was happy to get a new quote for the windows, doors, and even the roofline and I am extremely happy we did as it was nice to go local and know that you were getting fantastic, honest quality and prices. Thank you the guys have done a fantastic job and you will be the first we call for any future home improvements. Mick was very polite and professional, nothing was too much trouble and he took the time to understand what we wanted and advised us to the best of his ability. The fitters who did our roofline were excellent, they had a great professional image but the banter to go with it and again nothing was too much trouble. The fitter who did the windows and doors was also very professional and any mess made was promptly cleaned up and the site was left as it was found. Great results on the fitting, and the external and internal finishing. All the trim and the window caps were fitted to a very good standard and I am happy with the end results. The quality of roofline and the windows and doors are absolutely fantastic and such an improvement on the cold misty windows they have replaced. Brilliant from start to finish no matter if it was the fitters or even the receptionist.
Liam, Derbyshire18/05/2018