Polar Windows
We would like to recommend Polar Windows. From ordering the windows and doors to them being fitted to our satisfaction all the Polar team have been excellent. We are very pleased with our windows and doors. The team neatened up the walls where the window and doors had been fitted. Nice to support a local company. Thank you to all of you.
Customer in Derbyshire
Posted on 07/02/2021
, work completed 03/02/2021
Recommended
Wonderful job done delighted with door and profession team
Polar windows were recommended by a family member. They did not disappoint. The door looks fantastic and the team who fitted (Mike and Aaron) were very professional and even swept and mopped up after they had done. Very happy customer and would 100% recommend to anyone
Customer in Derbyshire
Posted on 29/01/2021
, work completed 27/01/2021
Recommended
Window and door installation
Professional service to a high standard. There they worked hard to finish the work and were pleasant, polite and left everything tidy.
Customer in Nottinghamshire
Posted on 02/12/2020
, work completed 02/12/2020
Recommended
An excellent customer experience from start to finish
The work we had done was replacement mock Tudor boarding on the front of our house. First impressions were good and came from our meeting with Polar Windows' Sales Representative, Mr Preece, who was really friendly, knowledgeable and helpful. Our meeting with him was very relaxed and there were certainly no 'aggressive selling' or high-pressure selling techniques used. We accepted the quote, which was extremely competitive, and the installation date was then soon fixed. Ongoing communication was good and we were contacted a couple of weeks before the installation date to ask if it was convenient to bring it forward, and it was. The installation went as planned and there was one minor snag that we notified Polar Windows of on the following day; they came out and rectified it later that day. All the staff were very friendly and helpful throughout and I would have no hesitation in using Polar Windows again or recommending them in future.
Customer in Derbyshire
Posted on 27/11/2020
, work completed 17/11/2020
Recommended
Leaky Conservatory
Since completion in 2013, our Polar conservatory roof has leaked water from the valley gutter and ruined furniture, carpets and decoration. They have made 14 visits between 2013 and 2019 but never rectified the problem, nor have they ever offered to re-install the defective gutter or re-roof the structure. We have had 15 windows, 4 doors, and the conservatory from Polar over the last 18 years or so, as well as recommending them to my Mother for all new windows. They must have had £50,000 of business from us over the time, but can't be bothered to do the right thing and rectify a substandard design/installation. We even offered to contribute towards a new roof, but all they came back with was a quote from a salesman on commercial terms. We have now had the roof replaced by another company and will never use Polar again. A month ago I wrote to Polar asking for a contribution towards the work (which should be claimable under their 10 year guarantee) and they couldn't even be bothered to reply, so it's now with the Small Claims Court!
Customer in Derbyshire
Posted on 04/11/2020
, work completed 15/10/2013
Excellent professional service
Being new to the area we were concerned to make sure we selected a reliable supplier for our needs. Polar were excellent both in the initial survey through to the installation. The installation carried out by Lee and Mark was some of the best work I've seen. They were both courteous and made sure we were aware of any and all issues they encountered allowing us to have the confidence of a job well done. We did have one minor problem with a door seal which appeared to have been damaged during manufacture. This was promptly fixed over the following days thanks to Kerry's help. Will definitely be using them again with their level of professional service and quality.
Customer in Derbyshire
Posted on 19/09/2020
, work completed 17/09/2020
Recommended
Professional installation
Replaced warped wooden front door in stone cottage with Solidor composite door to match style of original. They provided a virtual quote during lockdown and then survey and installation when restrictions eased, all promptly to date and time agreed. The fitter worked quickly and efficiently and left the site very neat and tidy.
Customer in Derbyshire
Posted on 02/09/2020
, work completed 27/08/2020
Recommended
Highly professional - very good quality
We have an old Victorian house and has 21 windows replaced in a sash flush style in keeping with the property. From sales all the way through to surveying to fitting, the service was highly professional. We are very pleased with the windows - it was a challenging job to fit them in the old mullioned windows and keep the look of the house but this has been fully achieved. The price was reasonable but the quality of the windows seems very high.
Customer in Derbyshire
Posted on 28/08/2020
, work completed 31/07/2020
Recommended
Great job!
Everything was easy, from first visit to quote to final fitting. Really pleased with the finished job and it was well fitted with the minimum if fuss. The fitters did a good job of cleaning up afterwards. I wouldn't hesitate to use them again or recommend them.
Keith
Posted on 29/03/2020
, work completed 19/03/2020
Recommended
New windows, front door and french windows on 2 New Build Properties
Polar Windows worked to my architectural elevations, then came to measure up (all on time). I was on holiday when the windows were fitted, so I was worried, however I needn’t have worried. I returned to the most excellent quality windows. I was strict on how I wanted the RAL colour grey contemporary windows to look and Polar nailed it! I wanted simple lines and they hit the mark. They were cheaper than 4 other quotes and the fact they manufacture on site is a big bonus. We had one problem on one window out of 14, but Polar came out and sorted without me having to chase them , which is unusual seeing as i’d paid in full. I cannot recommend this company highly enough. Please contact Polar and ask for my details if you wish to see photos or want more info.
Customer in Nottinghamshire
Posted on 27/01/2020
, work completed 24/01/2020
Recommended
Polar windows Soffit, Fascia and guttering
I was recommended this company by a friend having told him my horrific experience of high pressure salesmanship by Everest. I had someone come round and there was a massive difference between this salesman and the Everest one. He just did all the measuring etc. with no fuss or bother. He was really pleasant and gave me an idea of the price but said he would wait to give me the final quote as he was not sure if scaffolding was needed or not until the surveyor had been. There was no haggling or special offers. My quote came after the surveyor had been and it seemed really reasonable (about a quarter of Everest's final half price quote). We went ahead and everything was done very efficiently and all the staff I had contact with were very friendly and helpful.
Customer in Derbyshire
Posted on 22/10/2019
, work completed 04/10/2019
Recommended
Spot On
My dealings with Polar Windows has been spot on. The two window fitters, Lee and Pat, were a credit to your company.
Customer in Derbyshire
Posted on 19/03/2019
, work completed 13/03/2019
Recommended
Absolute Pleasure
From start to finish, the whole experience of dealing with Polar has been nothing short of an absolute pleasure. From the salesman to the surveyor through to having our windows and doors fitted, the whole process has been a joy. Thanks to Lee and Pat who were approachable, friendly, courteous and very tidy in their work. I would highly recommend Polar at the drop of a hat to family and friends. Once again, thanks Polar Windows.
Customer in Derbyshire
Posted on 19/03/2019
, work completed 04/03/2019
Recommended
Poor workmanship. Maybe this review will get them to return my calls & replace the faulty door they supplied & fitted.
I’ve had 9 windows, a back door and patio doors from Polar Windows, in 2 separate purchases. The 2nd purchase in Nov/Dec was a disaster. 2 kitchen windows and 3 bedroom windows were to be fitted, including lintels on the bedroom windows. Day 1, the fitters didn’t manage to complete a single window correctly, but they did leave a gaping full-width hole above a bedroom window where they’d failed to replace the bricks they’d removed. As they left they said they’re “not very good at doing lintels so another team would come tomorrow”. It took over 2 hours to clean the dirt and debris they’d trampled through the house. Next day another team arrived and spent the whole day redoing the windows from day 1, including removing and refitting a kitchen window that was so far from vertical it was almost laughable. One of the windows was supplied cracked and needed to be replaced too. The door they fitted in late 2017 is faulty, it’s bowed and after they refitted it and adjusted it for the 4th time, they finally agreed in Dec 19 that it’s faulty. They say that the delay in replacing it is due to their supplier not confirming the door is faulty; my contract is with polar windows so that’s not a valid excuse and they won’t return my calls or tell me when they’re going to honour the contract and replace the faulty door.
Customer in Derbyshire
Posted on 22/02/2019
, work completed 20/12/2018
New front door
Very friendly staff. Fast, efficient and tidy fitter. Lovely product and plenty of information given on the product. Would recommend this company.
Customer in Derbyshire
Posted on 29/01/2019
, work completed 29/01/2019
Recommended
Very friendly
We would certainly recommend Polar Windows. They advised us very well without the sales patter. They cleaned up afterwards and were very friendly.
Kathleen, Derbyshire
Posted on 17/01/2019
, work completed 17/01/2019
Recommended
Prompt & professional
Installed 10 windows over 4 days. Schedule & budget - excellent. Friendly & helpful right from first contact with sales through to completion by installers & after sales. One problem was resolved satisfactorily. I would recommend the firm.
Andrea, Derbyshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Pleasant or helpful
I especially wish to praise the workmen who could not have been more pleasant or helpful.
Peter, Derbyshire
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Wonderful service and door
Better than I imagined. We chose our new door with the polite salesman then placed an order. The appointment and fitting date all remained the same as given. The door fitter was really good and fantastic. I love my new door.
Tracie, Derbyshire
Posted on 07/12/2018
, work completed 07/12/2018
Recommended
Professional job.
Fitter was a lovely, courteous young man, he did a professional job which we are very happy with. Would definitely recommend the company with such a good price for our door.
Stephanie, Derbyshire
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
Good
Good job. No mess, quite a long time from sales to window fit. Have used several times and maintenance aftercare good.
Patti, Derbyshire
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
Fast and Efficient
Polar Windows listened to what we wanted and then delivered efficiently and effectively. We needed outsized windows and doors, and Polar Windows were innovative and matched our requirement to a 'T'. Starting with their salesman, staff were polite, friendly, and professional. They minimised their tea breaks and moved at a fast pace. They exceeded our expectations and all at a high quality and good price.
Ian D
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
Efficient and courteous
We had a total of six double glazed windows replaced. We dealt with a salesman, a surveyor and two fitters, each of whom was a pleasure to meet and have in the house. The salesman was not pushy, and only gave information when asked or to help us reach a decision. We had planned to have three small windows done separately and at a later date, but he showed us the price difference, which made it sensible to have all the work done together. He forewarned us that if the surveyor found anything that would involve extra work, there may be extra to pay. He did - three window openings needed cutting back to fit the frames - but it only added a small sum. The fitters seemed skilled, worked hard, and were cheerful; and completed the work on time. The firm delivered everything we were promised.
Dale Aitken
Posted on 24/10/2018
, work completed 24/10/2018
Recommended
Very satisfied with workmanship.
Installation was done professionally with mess carefully controlled. Clean & tidy after installation. Problem occurred with 1 pane on cold mornings, condensation between panes of glass. Surveyor promptly ordered replacement, however office staff needed telephone calls to effect the change. Pleased with products. Installer were excellent.
William, Derbyshire
Posted on 22/10/2018
, work completed 22/10/2018
Recommended
Good fitters, great surveyor, reasonable product, poor office.
We eventually had all of our Windows replaced but due to some miss advice from the salesman it took nearly six months from beginning to end. The fitting teams were spot on, the surveyor knowledgeable and professional. I had to chase the office on several occasions, it was impossible to get any of my calls returned. On the whole the product is good and we are happy but the process could be a lot less painful.
Gary Millward
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Very satisfied
I had bedroom windows and front door fitted. Very satisfied with the work they did. I would recommend them.
Gillian, Derbyshire
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Absolutely delighted
The workmen worked hard and were well mannered. I was so pleased, I offered them a tip when they had finished the installation. However, they declined the offer. I am absolutely delighted with the windows. Thank you so much.
R, Derbyshire
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
Very good
First class. Fitting and quality work.
Jack, Derbyshire
Posted on 15/08/2018
, work completed 15/08/2018
Recommended
Very pleased
We are very pleased with the windows. Peter & Ryan worked hard & were very friendly _ a good job done! Thank you very much.
M, Derbyshire
Posted on 14/08/2018
, work completed 14/08/2018
Recommended
Hard working
Both men were friendly and helpful. They were hardworking and the finish was to a high standard. I would recommend you to anyone.
P, Derbyshire
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
New windows
Competitive price, friendly experienced fitters. Very pleased with finished product. Would highly recommend
Neil, Derbyshire
Posted on 08/08/2018
, work completed 08/08/2018
Recommended
Absolutely delighted
I had a garage window and out house window installed and it was done to agreed schedule and budget. The trader was very helpful. The men were hard working and well mannered. They cleaned away all rubbish etc. I am absolutely delighted with the windows.
Kathleen, Derbyshire
Posted on 02/08/2018
, work completed 02/08/2018
Recommended
My review
K, Derbyshire
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
Excellent
As with my previous experience with Polar, everything was excellent.
L, Derbyshire
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Professional
1st class installation & quality of product.
Graham, Derbyshire
Posted on 27/07/2018
, work completed 27/07/2018
Recommended
My review
Very professional service and product.
Stephen, Derbyshire
Posted on 23/07/2018
, work completed 23/07/2018
Recommended
My review
Teresa, South Yorkshire
Posted on 06/07/2018
, work completed 06/07/2018
Recommended
Clean & tidy work
The two young fitters were polite and left everything clean and tidy. Would recommend them to friends.
Albert, Derbyshire
Posted on 05/07/2018
, work completed 05/07/2018
Recommended
Very pleased
Hard working team, very pleased with work. Tidy & clean workers under hot conditions.
Audrey, Derbyshire
Posted on 05/07/2018
, work completed 05/07/2018
Recommended
My review
Very efficient, courteous and tidy.
Margot, Derbyshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Conservatory and Front Door
As Polar sub-contracted the work out (only the salesman & frame builders were Polar employees) I'll go through each one: Salesman (quote): Very pleasant, not pushy at all, but did underestimate the groundwork by £1000.00 Builders: Worked so hard on the groundwork in very testing conditions. Between building days, when all of the protective coverings were coming off due to the weather, I was told (by Polar) that it was our responsibility to keep the site weatherproof! We've had issues with the stone wall and steps (failing / loose mortar) which we were basically accused (twice) of tampering with as 'they don't just come loose by themselves'. Also problems with the concrete patio, again due to laying in freezing temperatures. They have been back to sort, but didn't even wait for me to have a look with them before they departed for the final time. Frame builders: Good. Very jolly, although language was questionable with my kids around. Electrician: Excellent. Couldn't have been more thorough or helpful. Plasterers: Excellent, although there is cracking around where the roof joins the frame, due to 'settling and expansion'. Plumber / Floor: Excellent. Couldn't have been more helpful. Communication from Head Office: Poor, unless they wanted payment for something. On occasions over a week to reply to emails. We had tradesman not turning up when expected and vice versa. Always felt like you were a burden when asking for problems to be sorted. No follow up.
matt748
Posted on 21/06/2018
, work completed 21/06/2018
Fantastic!
We had a quote last year for just the windows and picked not to go ahead with it only because it was our first home and really couldn't afford it. I was so happy with the professionalism and non pushy sales man I passed on the mother in law on to you for their windows and doors which they had done several months ago. Once I looked and the product and comments I was happy to get a new quote for the windows, doors, and even the roofline and I am extremely happy we did as it was nice to go local and know that you were getting fantastic, honest quality and prices. Thank you the guys have done a fantastic job and you will be the first we call for any future home improvements. Mick was very polite and professional, nothing was too much trouble and he took the time to understand what we wanted and advised us to the best of his ability. The fitters who did our roofline were excellent, they had a great professional image but the banter to go with it and again nothing was too much trouble. The fitter who did the windows and doors was also very professional and any mess made was promptly cleaned up and the site was left as it was found. Great results on the fitting, and the external and internal finishing. All the trim and the window caps were fitted to a very good standard and I am happy with the end results. The quality of roofline and the windows and doors are absolutely fantastic and such an improvement on the cold misty windows they have replaced. Brilliant from start to finish no matter if it was the fitters or even the receptionist.
Liam, Derbyshire
Posted on 18/05/2018
, work completed 18/05/2018
Recommended
Professional
First class installers. Clean, tidy and very informative on all aspects of installation and future adjustments. Would be lucky to get the two lads again. Quality of doors and windows looks great.
Francis, Derbyshire
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
My review
My second time with Polar & all is very well! I always recommend Polar.
Jane, Derbyshire
Posted on 12/05/2018
, work completed 12/05/2018
Recommended
Fantastic
Marcus and Ryan were fantastic. Great product and service!
Which? Trusted Traders Consumer
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Prompt, professional, friendly
New door and window in kitchen. Really nice and friendly guys doing the fitting, kept the place very tidy, good quality product, good quality workmanship.
Pete, Derbyshire
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Quick and tidy
Pleasant, well informed salesman. Quick, tidy installation with great attention to detail. Friendly and capable fitters. Overall, very pleased with all aspects of purchase and installation.
Which? Trusted Traders Consumer
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
Great work
I was truly impressed by the standard of work done at my home to replace windows. The workmen were very courteous and professional. I would not hesitate to recommend Polar Windows Chesterfield Ltd.
Jeanette, Derbyshire
Posted on 19/04/2018
, work completed 19/04/2018
Recommended
Thank you!
I have been favourably impressed with the work Polar Windows have carried out for me. I would certainly recommend Polar Windows to anyone needing this service. Thank you.
Jeanette, Derbyshire
Posted on 19/04/2018
, work completed 19/04/2018
Recommended
Another good job
Have used Polar previously. Good service and local company. Value for money.
Kath, Derbyshire
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Highly recommended
I have no hesitation in recommending. The men did a good job, clean and worked well.
Elaine, Derbyshire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Fantastic job
Peter and Ryan were great, quick, efficient, friendly and good people to talk too. But, more importantly, they were really good at their job and my patio door and garage door were fitted to a very high standard. When they’d gone, there was no mess and just two lovely doors! All I could have wished for and more. Thoroughly highly recommended!
Keith Whitaker
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Great job
Great service and all done on time by a really nice fella. This is my 4th purchase and I will be back for more aftercare is brilliant.
Bamber, Derbyshire
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Professional
A thoroughly professional job. Changed conservatory roof and windows and two windows upstairs. The fitters are great, skilled, very tidy. Completely confident to recommend to anyone.
Harold Grant, Derbyshire
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Excellent service
Installation of new windows. Excellent service during the work.
Henry, Derbyshire
Posted on 21/02/2018
, work completed 21/02/2018
Recommended
Very good job
Our experience with Polar Windows was very positive. Andy was a professional and knowledgeable salesperson who gave me confidence in Polar. Peter and Ryan were excellent fitters who did a very good job. Friendly, clean and tidy who respected our property and discussed every aspect of the job with us. I am happy to recommend Polar Windows to anyone including family and friends.
Robert, Derbyshire
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Very good - attention to detail.
Worked in snow/sleet/rain and sunshine. Finished on time. Very satisfied.
Judy, Derbyshire
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Thank you
Really happy with the end result & good value.
John, Derbyshire
Posted on 05/02/2018
, work completed 05/02/2018
Recommended
My review
Andrew, Derbyshire
Posted on 31/01/2018
, work completed 31/01/2018
Recommended
Superb job throughout
Excellent company from the visit of the salespersons to the final fitting. No hesitation in using then again.
Mary, Derbyshire
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Prompt and professional.
Would recommend this service.
Rita, Derbyshire
Posted on 19/01/2018
, work completed 19/01/2018
Recommended
Good job.
Very good, efficient service.
Deborah, Nottinghamshire
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Very Professional
Very professional, friendly, courteous, excellent job. No mess left.
Helen, Derbyshire
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Good job
Excellent workmen, efficient, groundwork good, date and time adhered to. Good job!
Audrey, Derbyshire
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Job well done
The window fitters were very clean and tidy, leaving the house clean each evening. They had to contend with storm force gales, snow and rain but kept on working. Very little redecorating is required, simply touching up paintwork here and there. The windows are much warmer than our old glass.
Barbara, Derbyshire
Posted on 03/01/2018
, work completed 03/01/2018
Recommended
Very Good
Workmen very good. Top marks 10/10.
Which? Trusted Traders Consumer
Posted on 03/01/2018
, work completed 03/01/2018
Recommended
Praiseworthy
Very polite, respectful professional contact at every stage. No hesitation to recommend. Refreshing change to feel valued as a customer through the whole process.
Colette, South Yorkshire
Posted on 20/12/2017
, work completed 20/12/2017
Recommended
Wonderful.
Barbara, Derbyshire
Posted on 20/12/2017
, work completed 20/12/2017
Recommended
Brilliant Job
Fast and efficient service. Couldn't wish for a better company.
Lesley, Derbyshire
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Excellent service
I have now had new windows throughout and also a conservatory and have been delighted with your prompt and excellent service.
Sandra, Derbyshire
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
My review
The work was carried out to my complete satisfaction. I am most impressed with the efficiency in the execution of the entire service with high praise for the quality and standard of the work. I have no hesitation recommending Polar Windows to others. However, I did have to request the fitters to improve the cleaning up which they did. Thus scoring 10 on their survey.
Geoffrey, Derbyshire
Posted on 04/12/2017
, work completed 04/12/2017
Recommended
My review
Without your salesman knowing I'd had 3 previous firms reps using hard sell methods & extreme haggling methods. Your salesmen came in with prices below all of them. Well done. I accepted straight away. Your fitters arrived on time, worked well and were very friendly and left it tidy and showed me how to use things. I have no hesitation at all in recommending you to others and I'll definitely use you again.
M, Derbyshire
Posted on 28/11/2017
, work completed 28/11/2017
Recommended
Well done
Good workmen, polite & tidy. Took everything away & explained the workings.
Margaret, Derbyshire
Posted on 22/11/2017
, work completed 22/11/2017
Recommended
Professional and trustworthy
The company was first rate from start to finish. No hard sell or pressure, minimum noise and mess. Good communication, pleasant, helpful and courteous staff. Would definitely recommend and will use them again when required.
Diane, South Yorkshire
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Totally professional
Totally professional from start to finish. Friendly workmen, wonderful products, satisfied in every way. I would recommend this window company to anyone, I feel we chose the best for products and price.
Roger, Derbyshire
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Knew his Job Well
Friendly, confident, it was obvious he knew his job well, clean and tidy.
Which? Trusted Traders Consumer
Posted on 15/11/2017
, work completed 15/11/2017
Recommended
Very good job
We had a large window replaced in our lounge. The company sent a surveyor to the house a couple of weeks prior to the window being fitted, to measure up the sizes etc. Following this unit we received a telephone call to arrange for the fitting of the window. On the day of the fitting we received a call from the workmen/fitters to let us know that they were on their way. They arrived and fitted the window, and no problems were encountered. The fitters were professional and very polite.
Barry, Derbyshire
Posted on 14/11/2017
, work completed 14/11/2017
Recommended
Excellent Job - Thanks!
The workman was very professional. Did a really good job and cleaned up after himself!
John, Derbyshire
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
Great job
Guys are really funny and did a great job.
Megam, South Yorkshire
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
Pleased with the work
A fair price for the product. Well made, well fitted, clean, tidy and prompt.
Stephen, Derbyshire
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Excellent & Professional Job
Prompt, polite & an excellent job done.
David, Derbyshire
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Excellent job.
Friendly, professional service from enquiry to instalment. No sales pressure and new doors fitted exactly to the estimated timescale. Highly recommended local windows!
Ken, South Yorkshire
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
My review
Fitters were very polite and courteous. Made minimal mess and noise and completed what looks to be a very neat and tidy job.
K, Derbyshire
Posted on 02/11/2017
, work completed 02/11/2017
Recommended
Highly Satisfied
I have now used Polar Windows twice and have been very impressed with the service and standard of workmanship.
Which? Trusted Traders Consumer
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
Clean and tidy
They are helpful and friendly. Very clean and tidy, they have done a wonderful job. We would recommend Polar Windows to our friends.
Which? Trusted Traders Consumer
Posted on 30/10/2017
, work completed 30/10/2017
Recommended
Good Service, Great Product
A knowledgeable salesman, hardworking and friendly workmen and overall a great service and we've got a lovely conservatory.
Richard, Derbyshire
Posted on 27/10/2017
, work completed 27/10/2017
Recommended
My review
Door is fab and fitter lovely! Thanks! Maybe see you 2018 for frait!
Jade, Derbyshire
Posted on 26/10/2017
, work completed 26/10/2017
Recommended
Excellent Service and Job
Great company to use. Excellent sales, time scales, fitting and products. This is the second time we have used Polar Windows and we will use them again.
Sophie, Nottinghamshire
Posted on 25/10/2017
, work completed 25/10/2017
Recommended
Excellent and fully satisfactory
Excellent work with minimum disruption.
John, South Yorkshire
Posted on 17/10/2017
, work completed 17/10/2017
Recommended
High quality job
Excellent service from start to finish. Everyone really helpful, professional and friendly. Product of high quality. Nothing was too much trouble!
Lorraine, Nottinghamshire
Posted on 17/10/2017
, work completed 17/10/2017
Recommended
Very satisfactory
Continue to use this company.
Ian, Derbyshire
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
Job well done
Efficient, pleasant workmen. Left everything clean & tidy. No damage to interior decoration.
Catherine, Derbyshire
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Excellent service all round.
From initial enquiry excellent service on all aspects of the job. Super installation staff. Small unexpected problem swiftly sorted and they cleaned up after.
M, Nottinghamshire
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Prompt and professional
Excellent workmen and finish.
Eunice, Nottinghamshire
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Fantastic Performance
Polar Windows I would have no hesitation in recommending to anyone or using again. Very helpful, good value for money, fitters very helpful and very professional. Job well done.
Rachel, South Yorkshire
Posted on 20/09/2017
, work completed 20/09/2017
Recommended
Very pleased
They have been very good from the word go. No pressure sales person, the window fitters were very friendly and did a very good job overcoming some difficult fitting problems. We would use this firm for future work.
Susan, Nottinghamshire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Really professional people
From the initial enquiry to the completion of the work Polar Windows dealt with everything entirely professionally. Notable particularly was the neatness of the installation, with no sign of disturbance to the decor, and the conduct of the installers. Also, the Polar office kept us fully informed, without prompting, of the progress of the project.
Barnard
Posted on 13/09/2017
, work completed 13/09/2017
Recommended
Great job
Mark and Paul, the 'Brickers' were a great laugh and very tidy and professional (AKA) Cyril and Fred. Pete and Ryan did a great job also. Very polite and informative at all times. Paul, the sales guy was very informative and polite as were all the people who called. Great job. Thanks.
Which? Trusted Traders Consumer
Posted on 12/09/2017
, work completed 12/09/2017
Recommended
Thank You
Just to say thank you for the business like and very efficient way our order and installation of a replacement window and fan was carried out by the staff at Polar Windows.
Which? Trusted Traders Consumer
Posted on 12/09/2017
, work completed 12/09/2017
Recommended
Fabulous job
Prompt, professional and friendly couple of guys. Very efficient and left everything tidy at the end of each day. Any minor concerns I had were dealt with promptly.
Isobel, Derbyshire
Posted on 12/09/2017
, work completed 12/09/2017
Recommended
Brilliant job
Good workers, professional, clean and tidy job. Would recommend to others.
Sally, Derbyshire
Posted on 11/09/2017
, work completed 11/09/2017
Recommended
My review
Great service from start to finish! No complaints at all - Love the windows - really look fabulous. Thanks for all your help.
Jo, Derbyshire
Posted on 06/09/2017
, work completed 06/09/2017
Recommended
Good quality
Great guys, good quality. Not the cheapest but definitely the best.
Which? Trusted Traders Consumer
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Excellent job
Polar windows is the only company we use for our windows, doors and repairs. After our recent break in while on holiday, one phone call to Polar Windows and the locks were changed the next day and new handles were put on.
B, Derbyshire
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Good service
Great service, did an amazing job. Would recommend to anyone!
B, Derbyshire
Posted on 31/08/2017
, work completed 31/08/2017
Recommended
My review
Andrew, Derbyshire
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Excellent customer service
Good communication by the company to arrange installation. Product was of decent quality and as specified.
Anonymous
Posted on 19/08/2017
, work completed 19/08/2017
Recommended
Thank you
We appreciate the ease of the whole process and particularly the "no-pressure" sales policy. We also were very pleased with Adrian's quick response to our concerns about the toughened glass and therefore feel very reassured about any possible future concerns. Alan & Anthony have worked extremely hard, sometimes in difficult circumstances and they have been a pleasure to have in our home.
Neil, South Yorkshire
Posted on 15/08/2017
, work completed 15/08/2017
Recommended
Efficient workers
Friendly, efficient workers. Clean & tidy workers.
Shaun, South Yorkshire
Posted on 07/08/2017
, work completed 07/08/2017
Recommended
Excellent Service
Polar Windows were value for money. The installers were professional and polite. I had a couple of issues but those were revolved.
Claire, Derbyshire
Posted on 07/08/2017
, work completed 07/08/2017
Recommended
Prompt and professional
Workmen, courteous and hard working and cleaned up after completing the work. Would certainly recommend to other people.
Melvyn, Nottinghamshire
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Prompt & professional
I would recommend Polar Windows (Chesterfield for their high standard of work and prompt and efficient fitters who were very helpful and polite. The end result looked better than I expected and will definitely use them again.
Roberta, Derbyshire
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Professional job
Excellent job. Fitters vacuumed the room 1/2 their own vacuum cleaner. Very professional job.
Linda, South Yorkshire
Posted on 27/07/2017
, work completed 27/07/2017
Recommended
My review
Carried out job well & to a good standard.
Graham, Derbyshire
Posted on 27/07/2017
, work completed 27/07/2017
Recommended
Worked hard
Fitters worked very hard non-stop, would certainly recommend!
B, Derbyshire
Posted on 26/07/2017
, work completed 26/07/2017
Recommended
Excellent in every way.
From the initial survey, to completion, we were kept well informed at all times. Very polite and professional tradesmen. Well recommended company!
Ian, Nottinghamshire
Posted on 24/07/2017
, work completed 24/07/2017
Recommended
My review
Excellent job, thank you!
Richard, Derbyshire
Posted on 24/07/2017
, work completed 24/07/2017
Recommended
Polar Windows (Chesterfield) Ltd
We are extremely happy with our new windows after receiving good advice from Paul, Graham and Adrian. The fitters were brilliant in every-way. Thanks to all of you.
Which? Trusted Traders Consumer
Posted on 20/07/2017
, work completed 20/07/2017
Recommended
My review
A few minor issues, but overall a great service and a conservatory that gives us just what we need.
Richard, Derbyshire
Posted on 19/07/2017
, work completed 19/07/2017
Recommended
Windows -Door
Yes very good. Fitted great.
Peter, Derbyshire
Posted on 18/07/2017
, work completed 18/07/2017
Recommended
Brilliant service
Brilliant service from Paul in sales to Pete and Matt fitting and the whole team very helpful.
John, Derbyshire
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
My review
Great job, would definitely recommend!
K, Derbyshire
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
My review
Bill, Derbyshire
Posted on 12/07/2017
, work completed 12/07/2017
Recommended
Excellent service
Excellent service throughout. Fitters very polite and thorough.
M, Derbyshire
Posted on 08/07/2017
, work completed 08/07/2017
Recommended
Brilliant job
From the salesman to the fitter every member of the team was helpful, informative and professional. A pleasure doing business with them.
Janet, South Yorkshire
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Recommended highly!
Existing customer for years. As usual - very pleased!
C J H, Derbyshire
Posted on 01/07/2017
, work completed 01/07/2017
Recommended
Excellent
I have had Polar Windows on a number of occasions and have always found them very professional & helpful.
Monica, Derbyshire
Posted on 27/06/2017
, work completed 27/06/2017
Recommended
Good job
I used Polar as my job was a add on from my neighbours, I wouldn't have used them otherwise, they didn't seem to know what was happening and communication was terrible between people in different departments. The fitters however were very good knew what they were doing and did a good job. I'm pleased with the finished result.
Sharran, South Yorkshire
Posted on 27/06/2017
, work completed 27/06/2017
Excellent service.
Had two external doors replaced, arrived on time, excellent service, friendly and cleaned up after themselves. Delighted with doors.
Brian, Derbyshire
Posted on 07/06/2017
, work completed 07/06/2017
Recommended
Delighted
Very helpful & friendly. Cleaned up after themselves. Delighted with the doors!
Brian, Derbyshire
Posted on 07/06/2017
, work completed 07/06/2017
Recommended
Excellent overall
Quality service from first to last.
Karen, Derbyshire
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Excellent service
Excellent service. Salesman Paul, not pushy, told us what we needed to know. Price quoted was price paid. Fitters very friendly. Highly recommended.
K, Derbyshire
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
My review
Just a thank you letter, to all for the prompt response from my initial telephone call on the 8th May (Cat) to the site survey on the 8th May, to Andy taking the order at my home on the 9th May and the survey arranged by Adrian. For Aimee, giving me the opportunity to pay for the works over the telephone via credit card, for keeping me up to date on progress, via telephone call and text and the installation team attending promptly on the 26th May as programmed. Thank you for all your efforts, in completing within the timescales, given the circumstances.
Mark, South Yorkshire
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Super job
On time, hard working and polite, very respectful of my property, taking care with garden and inside decor and leaving everywhere spotless. Highly recommended.
Gill, Derbyshire
Posted on 22/05/2017
, work completed 22/05/2017
Recommended
Could not fault from start to finish
Absolute perfection at every stage from first contact. Fitters were brilliant. It is now 5 months since the windows were fitted and everything is in perfect order.
F B, Derbyshire
Posted on 19/05/2017
, work completed 19/05/2017
Recommended
Brilliant job.
Great service throughout. Made a big improvement to the house.
Shirley, Derbyshire
Posted on 17/05/2017
, work completed 17/05/2017
Recommended
Very professional job
The work carried out was to a high standard. Nothing was rushed. The two men were very professional and very accommodating too. Extremely pleased with the work.
Pamela, South Yorkshire
Posted on 04/05/2017
, work completed 04/05/2017
Recommended
My review
Very good (second fitters).
Kenneth Brian, Derbyshire
Posted on 19/04/2017
, work completed 19/04/2017
Recommended
Good quality
Good quality/fitting & results.
Germaine, Derbyshire
Posted on 19/04/2017
, work completed 19/04/2017
Recommended
Very professional, no fuss.
We had never booked Polar Windows before. We found them in a magazine advert, thank goodness. This is a proper family business that relies on expertise and value for money rather than gimmicks. We will certainly book them in the future. 10/10.
John, Derbyshire
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Good overall effect
Polar Windows replaced soffits and fascias and the overall effect is good. The installers worked very hard and removed all materials and debris. The only negative is one of the gutters was not set correctly. However this was put right efficiently and effectively.
Keith, Derbyshire
Posted on 12/04/2017
, work completed 12/04/2017
Recommended
Excellent Job
A fast and efficient service, a good quality front door that we are sure will last for years. Good communication from the company and the sales staff were pleasant and helpful. Mark, our fitter was polite, friendly and extremely competent and answered all of our questions. I would definitely recommend Polar windows to our friends and will certainly use them when we look to replace our windows next year.
Mr and Mrs Roberts
Posted on 08/04/2017
, work completed 08/04/2017
Recommended
Brilliant job
Arrived on time. Courteous & professional. No mess left. 100% satisfied.
Bernice, Derbyshire
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Professional and efficient
Good customer care. Friendly hard working builder/fitter within 2 days.
Darryl, Derbyshire
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Excellent work
Professional finish. Reasonable price. Site left tidy.
David, Derbyshire
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Very pleased
Very pleased with our new windows, Keith and Dan have done an excellent job. They were friendly, polite, kept us informed of what they were going to do day-today. Cleaned up all the mess, left it clean and tidy. A really good job.
Happy Customers
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Excellent
All work that has been completed previously and to date on our property, all to an excellent standard, to include all employees and products. Thank you to the company as a whole and your very special teams of employees!
Paul, Derbyshire
Posted on 21/03/2017
, work completed 21/03/2017
Recommended
First rate job
The windows were fitted while we were away on holiday. On return we were really pleased with the result. Well fitted and no mess.
Douglas, Derbyshire
Posted on 15/03/2017
, work completed 15/03/2017
Recommended
My review
N, Derbyshire
Posted on 03/03/2017
, work completed 03/03/2017
Recommended
My review
Derek, South Yorkshire
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
Highly satisfied
Highly satisfied in all respects, from quote to completion. All staff friendly, efficient tidy and courteous. Will recommend in future.
Antony, Derbyshire
Posted on 24/02/2017
, work completed 24/02/2017
Recommended
My review
Polar Windows fitted me a conservatory in 2005. It is great and the service just excellent. The windows they have just fitted I cannot fault. They deserve all the praise I can give, highly recommend.
Sheila, South Yorkshire
Posted on 17/02/2017
, work completed 17/02/2017
Recommended
Extremely pleased!
Installers phoned before arriving and were on time. They were very courteous, work completed in 2 hours. Very pleased with my new back door. Old one was taken away and all mess was cleared up!
Which? Trusted Traders Consumer
Posted on 14/02/2017
, work completed 14/02/2017
Recommended
Excellent work
Arrived on time, phoned before. Very efficient and tidy. Cleaned up when finished and took old door away. Fantastic. It only took 2 hours. Very pleased.
Patricia, Derbyshire
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Highly satisfied.
No pressure salesman. Workmen friendly and professional, no unnecessary mess. The product and service Polar Windows offer is first class quality. We are highly satisfied with finished job.
Frank, Derbyshire
Posted on 08/02/2017
, work completed 08/02/2017
Recommended
Efficient and courteous
We have been very satisfied with Polar Windows. They have been efficient and courteous from the admin staff to the salesmen, surveyors and fitters. If there has been a problem they have responded quickly and efficiently. I would highly recommend them.
Jacqueline, Derbyshire
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
Excellent work
Replaced 6 windows work done expertly & on time. Friendly & helpful, cleaned up after themselves.
Brian, Derbyshire
Posted on 01/12/2016
, work completed 01/12/2016
Recommended
professional and polite.
Sales came and discussed our project offering a price that was not inflated, then offer a discount. The work was completed on time and left us satisfied with the transaction.
Roger, Derbyshire
Posted on 18/11/2016
, work completed 18/11/2016
Recommended
Professional job
Poor communication let me down, but a great installation team did a professional job.
Stewart, Derbyshire
Posted on 25/10/2016
, work completed 25/10/2016
Recommended
Brilliant, top quality, professional
Very friendly, very factual on the product they installed (window). Good quality product used, sales man very professional, standards very satisfactory.
Mark, Derbyshire
Posted on 21/10/2016
, work completed 21/10/2016
Recommended
Very professional
very good service from sales to installation. Job done when and as promised. Workmen went out of their way to oblige.
Grant, Derbyshire
Posted on 18/10/2016
, work completed 18/10/2016
Recommended
Excellent
Composite doors. Excellent quality, clean and tidy work and on time.
William Roy, Derbyshire
Posted on 11/10/2016
, work completed 11/10/2016
Recommended
My Review
Douglas, Derbyshire
Posted on 29/09/2016
, work completed 29/09/2016
Recommended
My Review
Prompt, business like, quality workmanship. Clean and tidy.
Muriel, Derbyshire
Posted on 12/09/2016
, work completed 12/09/2016
Recommended
Speedy & efficient
Arrived on time. Worked efficiently as an installation team and cleaned up well during and after installation.
Andrew, Derbyshire
Posted on 10/06/2016
, work completed 10/06/2016
Recommended
Prompt & professional
The team who fitted the door & window were professional, friendly, tidy & efficient.
Elizabeth, Derbyshire
Posted on 15/12/2015
, work completed 15/12/2015
Recommended
First Class All Round
We had a number of windows and a door fitted by Polar. Our experience from sales, survey and fitting has been first class throughout. Andy and Charlie, the fitters were excellent during the 3 day job. Nothing was too much trouble, everywhere was left clean + tidy each day and they were knowledgeable and polite. I will certainly use Polar again and have no hesitation in recommending to others.
Tony, Nottinghamshire
Posted on 23/11/2015
, work completed 23/11/2015
Recommended
Totally professional
Can totally recommend this company for their complete professionalism.
Maureen, Derbyshire
Posted on 01/09/2015
, work completed 01/09/2015
Recommended
Outstanding overall service
We have had our entire house of windows and doors replaced by Polar Windows. A truly professional outfit, They made an excellent job of the installation followed up by great customer serve. Overall very happy.
Rachel, Derbyshire
Posted on 29/08/2015
, work completed 29/08/2015
Recommended
Professional job & on time
Been a customer of Polar for the last 10 yrs who I found to be a reliable company. They honoured their agreement of workmanship which gave me confidence for them to fit a guardian roof, & I am highly delighted.
Stephen, Derbyshire
Posted on 17/08/2015
, work completed 17/08/2015
Recommended
Good Communications
They have completed more than one job for me now including 6 windows being replaced. The last job was replacing a sealed unit in one of my windows. They are very friendly (especially Marcus) and hardworking.. They were polite and very customer facing.
Michael, Derbyshire
Posted on 23/07/2015
, work completed 23/07/2015
Recommended
Recommended
They were on time, competitive in price and showed good communication skills. The work was replacing the patio door and front door, plus 2 windows.
Philip, Chesterfield
Posted on 27/05/2015
, work completed 27/05/2015
Recommended