We had walk-in bath ordered in December 2018 by Premier Care. Work started on January 28 and ended on February 1st. The problems started after a few days, as we noticed that one or more pipes were not tight. We have called the other company that carries out urgent work at weekends. The plumber said that he can only help slightly because there are misplaced and wrong pipes. Such works should make the company that caused it. I phoned several times with the Premier Care company that sent us various plumbers. None of them intended to replace the misplaced pipes. Instead, they only spent 5 to 10 minutes in the bathroom and screwed something tight. The pipes still feel damp. The leak has decreased, but the problem has not been solved. In addition, the plumber has misplaced another pipe, which leads from the boiler to outside and placed the pipe under the bath. This fact has been noticed by British Gas installer after the boiler failed. I talked to a lawyer, but the lawyer says I need proof that the plumber has misplaced this pipe. Since I have no witnesses and myself was for 4 nights in the hotel while in my house the water and toilet were turned off, I could not have been there myself and proof all work. Meanwhile, I have lost all trust in the company Premier Care and make an appointment with another company that promises a better job.