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Trusted Traders

Prime Time Boilers

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.8

69 Reviews

About

For hassle-free heating services in Essex and beyond, call Prime Time Boilers, the specialists in boiler repairs and replacements.

We specialise in gas boiler replacements and repairs.

Every boiler installed by us is covered by a 10 Year Warranty direct from the manufacturer.

We can also offer 0% Finance with No Deposit Needed on all of our boilers.

We are deeply passionate about what we do, and stand by our beliefs that every home should have an energy-efficient, top quality and safe heating system.

We employ fully-qualified and Gas Safe registered engineers, who have years of heating system installation experience, and have installed not just hundreds, but thousands of boilers between them.

We pride ourselves on being approachable, so if you have any questions during your installation, please feel free to ask.
If your looking for someone who can install your boiler for you.

Please take a look at some of our reviews below to hear what our customers have to say about us.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Electricians

    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Fuse boards
    • Outdoor electrical wiring
  • More Services

    • power flushing
    • rewiring

Customer reviews

4.8
69 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Perfect job
Customer Service
Quality
Value
What a great work they did installing my new boiler, I would recommend Prime Time Boilers to anyone, perfect job.
Customer in Essex16/09/2019
Very happy with the end result
Customer Service
Quality
Value
Having experienced a sudden failure of my boiler I contacted Prime Time Boilers. They were very professional and courteous. They offered great advice and helped me in deciding which boiler was best for me. It is now installed and I am very happy with the end result.
Customer in Greater London13/08/2019
Boiler replacement
Customer Service
Quality
Value
A year and a half later and still no where, sent random people who do not work for the company with crystal window t shirts on to install, was told someone was coming, numerous promises to repair damages made by them, awful job, extremely poor customer service, power flush not done 2nd attempt a trainee was sent who done more damage, 3rd attempt someone else who doesn't work for them came, filter was installed upstairs should have been next to the boiler which had it of been left there would have invalidated my warranty on the boiler, customer service no stars, quality of service no stars, value of service no stars as it is till costing me money to put things right. Unfortunately had to give 1 star for each as it wouldn't let me leave zero!
Customer in Essex25/07/2019
Be careful and get it in writing
The company charged me more than the quotation and is refusing to refund. I would be very careful when dealing with this company.
Customer in Greater London10/07/2019 (Reviewer did not use service)
Excellent company
Customer Service
Quality
Value
They were just brilliant. They kept me up to date via emails and calls on every aspect of my new boiler. On the day of the installation, they even asked what time I would want the heating to come on and off each day so that I didn't have to worry about doing it when I got home. Prime Time Boiler is an excellent company! I would highly recommend them
Customer in Greater London22/03/2019
Very patient and helpful
Customer Service
Quality
Value
Excellent service from Prime Time Boilers both over the phone and in person. Without doubt the best service we received from all the companies we called in for a quote. They were very patient and helpful in explaining their services, differences as well as recommendations given my personal requirements. They were also able to arrange for a visit at short notice.
Customer in Greater London21/03/2019
You can't go wrong with Prime Time Boilers
Customer Service
Quality
Value
My boiler broke and after getting a few quotes these guys seemed like the best overall and I wasn't disappointed, the engineer was a pro and did a great job and it was a well-planned operation. I will defiantly recommend Prime Time Boilers in the future.
Customer in Greater London20/03/2019
A promising start ending in bitter disappointment
Customer Service
Quality
Value
Our boiler broke down and we found ourselves with no heating or hot water in the middle of winter. My boss recommended prime time boilers which I noted had excellent reviews. I did an online quote and I was contacted straight away with an immediate consultation which went really well. They was informative and not pushy and we decided to purchase a boiler half on finance and half cash. We had to wait few days for installation (24 hours emergency install advertised on website was not offered to us but three days to wait seemed good enough still). On the Thursday, the boiler was installed but all our electrics in the kitchen were gone (fridge, freezer, washing machine, dishwasher, hob and all the sockets); the engineer refused to take any responsibility or even suggest that he may have inadvertently cut through a wire while installing the boiler. “Must be your electrics are faulty he said”, even though they worked perfectly well in the morning and never had a problem with them. The day after we explained our concerns to the main office but still were reluctant to admit that the engineer may have caused damage to our electrics. Finally they agreed to send a local electrician and he only took 2 minutes to determine the engineer cut through a live electric wire while installing the boiler and prime time agreed to pay the invoice. Shame as it all started really well. Mistakes are okay to make as long as responsibility is duly taken. There has been no apology from prime time yet.
Customer in Essex04/03/2019
Satisfied and Happy
Customer Service
Quality
Value
We honestly couldn't be any happier with the boiler installation and service we received. Thank you Prime Time Boilers!
Customer in Cambridgeshire28/01/2019
Fast Installation and Service
Customer Service
Quality
Value
I would like to say thank you to Prime time Boilers for fitting our new boiler, we called a week before Christmas and they managed to get it installed before Christmas for us. 10/10
Customer in Central Bedfordshire16/01/2019