A year and a half later and still no where, sent random people who do not work for the company with crystal window t shirts on to install, was told someone was coming, numerous promises to repair damages made by them, awful job, extremely poor customer service, power flush not done 2nd attempt a trainee was sent who done more damage, 3rd attempt someone else who doesn't work for them came, filter was installed upstairs should have been next to the boiler which had it of been left there would have invalidated my warranty on the boiler, customer service no stars, quality of service no stars, value of service no stars as it is till costing me money to put things right. Unfortunately had to give 1 star for each as it wouldn't let me leave zero!

The company charged me more than the quotation and is refusing to refund. I would be very careful when dealing with this company.

They were just brilliant. They kept me up to date via emails and calls on every aspect of my new boiler. On the day of the installation, they even asked what time I would want the heating to come on and off each day so that I didn't have to worry about doing it when I got home. Prime Time Boiler is an excellent company! I would highly recommend them

Excellent service from Prime Time Boilers both over the phone and in person. Without doubt the best service we received from all the companies we called in for a quote. They were very patient and helpful in explaining their services, differences as well as recommendations given my personal requirements. They were also able to arrange for a visit at short notice.

My boiler broke and after getting a few quotes these guys seemed like the best overall and I wasn't disappointed, the engineer was a pro and did a great job and it was a well-planned operation. I will defiantly recommend Prime Time Boilers in the future.

Our boiler broke down and we found ourselves with no heating or hot water in the middle of winter. My boss recommended prime time boilers which I noted had excellent reviews. I did an online quote and I was contacted straight away with an immediate consultation which went really well. They was informative and not pushy and we decided to purchase a boiler half on finance and half cash. We had to wait few days for installation (24 hours emergency install advertised on website was not offered to us but three days to wait seemed good enough still). On the Thursday, the boiler was installed but all our electrics in the kitchen were gone (fridge, freezer, washing machine, dishwasher, hob and all the sockets); the engineer refused to take any responsibility or even suggest that he may have inadvertently cut through a wire while installing the boiler. “Must be your electrics are faulty he said”, even though they worked perfectly well in the morning and never had a problem with them. The day after we explained our concerns to the main office but still were reluctant to admit that the engineer may have caused damage to our electrics. Finally they agreed to send a local electrician and he only took 2 minutes to determine the engineer cut through a live electric wire while installing the boiler and prime time agreed to pay the invoice. Shame as it all started really well. Mistakes are okay to make as long as responsibility is duly taken. There has been no apology from prime time yet.

We honestly couldn't be any happier with the boiler installation and service we received. Thank you Prime Time Boilers!

I would like to say thank you to Prime time Boilers for fitting our new boiler, we called a week before Christmas and they managed to get it installed before Christmas for us. 10/10

Recently my boiler packed up, I believe after 15 years. Was never changed since bought the house. Got quotes from various companies, 'Prime time boilers' was the best and also agreed to get the work done before Christmas. Was not sure what sort of service would I receive being the cheapest. Two engineers arrived on the day banged on time. Robert and Alex, later found out father and son team. Very friendly, informative and polite. Even though work was for two days. They managed to get the both cold and hot water running on the first day. Excellent service, very pleased. I would say they are the asset to the 'Prime time boilers'. Thanks guys, looking forward to seeing you again on annual service.

Great price on a Worcester Bosch boiler. Good installers took their time and did a good job. I am very satisfied.