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Trusted Traders

Pro Plumb

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5.0

61 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

About

We are a Small Derbyshire based company that thrive on customer happiness and high quality work
We can offer a professional installation at competitive prices due to our size.

Our installers are the most up to date qualified gas engineers as we are accredited by Gas safe registered,

We offer five years guarantee on all the boilers we install as standard and we are insured for peace of mind when working in your property. We are a Trusted Trader member. and Rated People member we are also accredited with Worcester Bosch and if installed by us will receive 12 - 10 years guarantee.
We cover all Derbyshire and carry out all domestic plumbing and heating work:

• New boiler installations Free friendly quote

• Gas boiler service from £55.00 inc vat

• One of repair on your boiler, fair and reasonable prices

• Installation of a new Worcester Boiler saving you money on your gas bills “THANK WORCESTER FOR THAT”

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Boiler servicing
    • Gas safety testing and inspection
    • Boiler repair
  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • condensing boiler installers

Customer reviews

5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent!
Customer Service
Quality
Value
We would definitely recommend Pro Plumb. Matt and the boys did a brilliant job of removing our old boiler and fitting the new one. They were very helpful, tidy workers and explained everything. From the first contact with Jane through to completion nothing was too much trouble. The work was completed on time and at the price quoted. An excellent, professional company.
Customer in Derbyshire Posted on 03/04/2020 , work completed 04/03/2020
Great job, very pleased!
Customer Service
Quality
Value
The guys did a great job. Tidy, professional, and several extra touches that made the result even better. Very pleased, and definitely recommended.
Customer in Derbyshire Posted on 27/11/2019 , work completed 20/11/2019
Excellent Local Company
Customer Service
Quality
Value
I recently suffered a complete breakdown of my central heating and hot water system, so I rang Pro Plump to ask for help. By lunchtime that day the problem had been diagnosed and the necessary parts ordered. Within hours of the parts arriving they had been installed and my system was functioning normally again. Not only was this superb service, but Luke and Sam who carried out the repairs were as cheerful and friendly as I could possibly have wished. At a time when some companies merely pay lip service to customer care this stands out as a shining example of good practice. I cannot praise them enough.
Customer in Derbyshire Posted on 14/11/2019 , work completed 08/11/2019
Replacement central heating boiler
Customer Service
Quality
Value
Excellent from start to finish. A big three-day job where they took out my 30 year old ground floor back-boiler, re-piped the gas supply to first floor to install a new condensing combi boiler there and fitted a new focal point fire in the lounge. The whole project was completed professionally, on time and to cost. Everywhere was sheeted up before work started and left tidy at the end of each day. It was a pleasure having them do the work. They get my highest recommendation.
Customer in Derbyshire Posted on 19/10/2019 , work completed 16/10/2019
Very Impressed
Customer Service
Quality
Value
Just had a new boiler fitted and relocated by Matt and Sam. Of all the work we have had done over the years these were the most professional we had the pleasure of meeting. First class service from getting the quote to completion of the work. Everywhere left clean and tidy at the end of each day. Cannot recommend them highly enough. Thank you to all the team at Pro Plumb
Mick, Derbyshire Posted on 11/08/2019 , work completed 06/08/2019
Excellent job, 5 stars, highly recommended
Customer Service
Quality
Value
Pro plumb came highly recommended and rightly so. Matthew and Sam fitted our new boiler and put in new radiators throughout the house. Fantastic job from start to finish. These guys were on time, very professional and cleaned up at the end of every day. Very pleased with our new boiler. I would certainly highly recommend Pro plumb. Big thank you to Matthew, Jayne and Sam.
Jayn, Derbyshire Posted on 24/07/2019 , work completed 13/06/2019
Brilliant Company
Customer Service
Quality
Value
Matthew and his apprentice Sam installed our new boiler. We are really pleased with the work carried out. They were very respectful of our possessions, covered all the carpets and left absolutely no mess.Both were very polite and Matthew was very patient when he explained the controls to us, we would highly recommend them. Nothing was too much trouble and Jane was very helpful on the phone too. All in all an excellent company who deserve to do well a huge thank you to all of them.Ian and Janet Derbyshire
Customer in Derbyshire Posted on 04/07/2019 , work completed 03/07/2019
5 star job
Customer Service
Quality
Value
I’ve have just had a new boiler installed by Matthew and Co. It needed to be moved from our loft to the airing cupboard. From the first time he visited my house to quote I was sincerely impressed by his knowledge, honesty and sound advice. The work is now complete, done in timely fashion, from the moment they left you would not have known that any work had been carried out. Very clean, and they even altered and refitted the shelves in the cupboard around the new boiler. The workings were very clearly explained including all the paperwork Excellent job, I have no hesitation whatsoever in recommending Pro Plumb, no hesitation in using them in the future, they do exactly what is says on the tin. Very competitively priced too. Thank you very much.
Customer in Derbyshire Posted on 19/06/2019 , work completed 18/06/2019
Excelent family team work to replace our boiler
Customer Service
Quality
Value
We use Pro Plumb to service our boiler so know of their efficient work. So when the boiler started playing up they advised us not to waste money trying to repair it but to have a new system installed. Matthew came to see what would be required, explained what it would involve and quoted a price for the work. We arranged a mutual date for the job to be done as we were due to go on holiday and they had family circumstances to accommodate. It was a 2 day job but we had the water supply back on after a few hours on the first day. Matthew and Larry obviously new what they were doing and worked as a team. They fitted the new system, cleared up as they went along so we had no mess to sort out, and took time to explain the workings of the new Worcester boiler and the wireless unit to control the settings. We would certainly recommend them and will continue to use their plumbing service in the future.
Customer in Derbyshire Posted on 09/06/2019 , work completed 07/06/2019
Excellent service provided, highly recommended!
Customer Service
Quality
Value
EXCELLENT SERVICE PROVIDED! We had a house with no boiler or radiators in and they came and fitted a full system for us. The customer service is amazing and they treated our house with a lot of respect. They always do what's best for the customer even if it puts them out a little. They have the most competitive prices in Chesterfield, we will be using for all future work. We will recommend to everyone. Thank you for everything.
Sara, Derbyshire Posted on 31/05/2019 , work completed 28/05/2019
The trader replied (on 06/06/2019)
Many thanks Sara for taking time to review us, And such nice comments, Now you will be warm this winter, and also peace of mind knowing you have 10 years guarantee on your new boiler, Again Many Thanks for choosing us.
Efficient and friendly
Customer Service
Quality
Value
Replaced boiler and did total refit on our bathroom. We were kept informed of progress and they always cleaned up at the end of each day. Very pleased with new boiler and we love our new shower room. Would definitely recommend them without hesitation. Thank you to everyone at Pro Plumb.
Customer in Derbyshire Posted on 10/04/2019 , work completed 28/03/2019
clean, polite and does what they say
Customer Service
Quality
Value
Right from his first visit to give us a quote to replace our old central heating boiler, they were so professional explaining everything we needed and why and saying what was not necessary to change. The quote was very competitive and explained exactly what would be done and what was included. When we accepted the quote his wife arranged the date for the work to be done and explained that it may run into 2 days as we needed an extra cable installing , the evening before the work was to commence she again rang us to say what time they would arrive. When they arrived, the first job was to put protective covers on the floors and carpet upstairs, they explained everything they were going to do and did it. When they finished in 1 day, by staying a bit later, they explained how everything worked and arranged for the necessary service program to be activated . The house was left very clean both inside and out.
Customer in Derbyshire Posted on 27/02/2019 , work completed 25/02/2019
Workmanship first class
Customer Service
Quality
Value
On time, efficient, considerate workmen. Couldn't do enough for us. They took time out to explain the workups of the new Worcester boiler and as pensioners, this means a lot. Would certainly recommend them.
Roy, Derbyshire Posted on 09/08/2018 , work completed 09/08/2018
Excellent bathroom refit
Customer Service
Quality
Value
Matt and his team were excellent from start to finish. They took out my old bathroom and completely refitted a new shower room. The complete refurb was installed to a very high standard and the whole job was excellent and very professional. Throughout the job everywhere was sheeted up and the site was left neat and tidy at the end of each day. They are all have great personalities and it was a pleasure to have them do the work for me. I would highly recommend them for any job since they are very professional and know their stuff. People say my bathroom now looks like a show house . I have now got him booked in to do my kitchen refit. Big thanks to Mat and the team.
Tracey W Posted on 07/07/2018 , work completed 07/07/2018
First class job in every respect.
Customer Service
Quality
Value
Matthew, Luke and Larry were punctual, polite and very professional. They coped brilliantly with the removal of our ancient back boiler and the adaption of existing pipework to accommodate the new combi boiler.
Andrew, Derbyshire Posted on 20/06/2018 , work completed 20/06/2018
Excellent
Customer Service
Quality
Value
ProPlumb fantastic from start to finish, great communication from Jane in the office to Matt, Luke and the rest of the team. I rang Pro Plumb as my mother's boiler had broken down, they were able to come out the same day, found the problem and fitted the part. Very professional, polite and explained what they were doing. Thank you.
Jayne C Posted on 05/06/2018 , work completed 05/06/2018
The trader replied (on 21/06/2018)
Glad we could help, Thanks for choosing Pro Plumb, It means a great deal to us to have you comment on our work, Many thanks,
An excellent boiler replacement
Customer Service
Quality
Value
Matt and his team replaced an old style boiler with a new combi and replaced some radiators also. Before they started they explained exactly what they were doing each day so that I could prepare for any shortages but the main water supply was back on within a couple of hours. There was a lot of additional piping and this was installed to a very high standard and the whole job was excellent and very professional. Throughout the job everywhere was sheeted up and the site was left neat and tidy at the end of each shift. At the end of the job everything was hoovered and left spotless. They are a good natured crew and it was a pleasure to have them work for me. I would have no hesitation in recommending them for any job since they are very professional and obviously have wide experience in all type of systems.
Peter T Posted on 30/04/2018 , work completed 30/04/2018
The trader replied (on 21/06/2018)
Thanks Peter, Great review, and I will pass the kind comments onto the team
Excellent Work
Customer Service
Quality
Value
Had new boiler fitted. Matt & Luke are very professional clean & tidy workers (no mess at all). Took time to explain & show how new boiler worked. I would highly recommend Pro Plumb & would employ them without hesitation again.
Lynne, Derbyshire Posted on 30/04/2018 , work completed 30/04/2018
The trader replied (on 21/06/2018)
Thank you for you kind comments, and for choosing us to install your new boiler
Review of Pro Plumb
Customer Service
Quality
Value
Complete new bathroom refit, including removal of previous suite, plastering, tiling and fitting new suite. Pro Plumb were friendly, professional and efficient. Most of all, they were very good at their job. There were several unexpected problems along the way (with our bathroom, not with them) but they faced each with a positive attitude. They explained each major step as work progressed so we understood what was happening and what would happen next.
Which? Trusted Traders Consumer Posted on 19/01/2018 , work completed 19/01/2018
The trader replied (on 23/04/2018)
Many thanks for you kind comments,
Excellent work
Customer Service
Quality
Value
Had pro plumb to fit a new boiler and I am really pleased with the work carried out. They arrived on time and they were very pleasant and professional. They were efficient, very neat and tidy and left no mess at all. They were extremely knowledgeable and showed me how to work the new boiler and answered any questions I had.
Marie1 Posted on 04/01/2018 , work completed 04/01/2018
The trader replied (on 25/02/2018)
Thank you for choosing Pro Plumb, I have passed your very nice comments onto our team and we thank you, we know you will be nice and warm this winter and others to come.
Excellent Work
Customer Service
Quality
Value
Excellent job, very professional, no mess and good instructions.
Dave, Derbyshire Posted on 09/12/2017 , work completed 09/12/2017
The trader replied (on 25/02/2018)
Thanks for choosing Pro Plumb, We appreciate the review.
Professional
Customer Service
Quality
Value
We would highly recommend Pro Plumb. professional, tidy, reliable and above all trustworthy service. Matt and Luke are very helpful, friendly guys.
Which? Trusted Traders Consumer Posted on 20/11/2017 , work completed 20/11/2017
The trader replied (on 25/02/2018)
Thanks for choosing Pro Plumb, It means a great deal to us to have you comment on our work, Many thanks
First rate
Customer Service
Quality
Value
Very professional from start to completion. So pleased we chose them to install our new combi boiler. Would not hesitate to recommend them.
Brian, Derbyshire Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 25/02/2018)
Thanks for using Pro Plumb, Thank you for recommending us,
Fantastic Results
Customer Service
Quality
Value
Matt and Luke have done a lovely job with my bathroom. I was given good advice on the best product for my system and am more than happy with the results. They got on with the job and left everything clean and tidy when they'd finished. This is the second job they've done for me they are very professional and trustworthy and I have already recommended to family and friends.
Jacqueline, Derbyshire Posted on 02/10/2017 , work completed 02/10/2017
Prompt & Professional
Customer Service
Quality
Value
Found them reliable, got on with the job, never stopped, kept things tidy, seemed very professional. Brilliant job.
Sharon, Derbyshire Posted on 29/08/2017 , work completed 29/08/2017
Prompt & professional
Customer Service
Quality
Value
Highly professional, neat & tidy. Explained the job beforehand and after in a very easy manner. Would highly recommend pro plumb.
Shaun, Derbyshire Posted on 19/07/2017 , work completed 19/07/2017
Really good job +10
Customer Service
Quality
Value
So pleased with the new boiler. Very professional and pleasant, will definitely be recommending them.
Diane, Derbyshire Posted on 03/07/2017 , work completed 03/07/2017
Prompt and professional
Customer Service
Quality
Value
A first class professional company. Presentable, efficient and providing a neat and tidy installation with no disruption to household. I will continue to use their services.
Kenneth, Derbyshire Posted on 19/06/2017 , work completed 19/06/2017
Professional and pleasant
Customer Service
Quality
Value
Professional, pleasant, price competitive. Thank you Matthew, Luke and Sam for all your hard work.
Carol, Derbyshire Posted on 02/05/2017 , work completed 02/05/2017
Excellent
Customer Service
Quality
Value
From first contact with Pro Plumb, I felt confident with the information discussed, impressed with the presentation of quotes and impressed with their workmanship.
Lynda, Derbyshire Posted on 27/03/2017 , work completed 27/03/2017
Very professional
Customer Service
Quality
Value
Old boiler, tank, cylinder out & new pipework fitted with Worcester 28 CDI condensing combi-boiler. Pro plumb very professional and a very high standard of work, clean & tidy. Brilliant work, would recommend them to anyone. Thanks Matt & Luke.
Philip, Derbyshire Posted on 15/03/2017 , work completed 15/03/2017
Outstanding work, friendly crew
Customer Service
Quality
Value
Our boiler broke in the middle of winter. Instead of repairing it, we decided to get a new boiler. We wanted to have the location moved to our loft from the kitchen, requiring a new gas line to be run. Matt and his team came in with a professional, friendly, can-do attitude. They shuffled their schedule around to fit us in ASAP. The results are outstanding. Very happy we went with Pro Plumb!
Adam, Derbyshire Posted on 02/03/2017 , work completed 02/03/2017
Brilliant job
Customer Service
Quality
Value
Replacement boiler fitted. Excellent service, even supplied fan heaters if required. Would recommend Pro Plumb.
Norman, Derbyshire Posted on 02/03/2017 , work completed 02/03/2017
Professional & reliable
Customer Service
Quality
Value
Quick response to initial call-out. Open & honest about options & cost. Gave a date for the work & stuck to it & to the agreed timeframes for completing the job. Very professional & very satisfied with the work & the service.
Nigel, Derbyshire Posted on 20/02/2017 , work completed 20/02/2017
Excellent job
Customer Service
Quality
Value
First class, very pleased.
Lindsay, Derbyshire Posted on 14/02/2017 , work completed 14/02/2017
Honest, clean, trustworthy
Customer Service
Quality
Value
Very pleased with the whole start to finish job, very clean work too. Very happy.
Mark, Derbyshire Posted on 04/01/2017 , work completed 04/01/2017
Professional & thorough
Customer Service
Quality
Value
A professional job from start to finish. Reliable, clean, trustworthy & very thorough. Very pleased with the work. Highly recommended.
Julia, Derbyshire Posted on 12/12/2016 , work completed 12/12/2016
New 'combo' boiler
Customer Service
Quality
Value
Excellent professional service, both tools and administration. The commissioning of the project was first class also. I have given a lower mark because of a long wait between quote and completion, presumably because of being busy.
Which? Trusted Traders Consumer Posted on 12/12/2016 , work completed 12/12/2016
Excellent job
Customer Service
Quality
Value
Pro Plumb was highly recommended to me, my wife and I will gladly recommend to others. A very excellent job carried out. Clean, efficient and each day kept informed of what work to be carried out that day. Thank you.
George, Derbyshire Posted on 05/12/2016 , work completed 05/12/2016
Excellent job
Customer Service
Quality
Value
An excellent job done to a very high standard. A good team & will definitely use them again & recommend them.
Ashley, Derbyshire Posted on 16/11/2016 , work completed 16/11/2016
Friendly, very professional job.
Customer Service
Quality
Value
Fantastic service from start to finish, clean & tidy workers. Would widely give good, reliable recommendations to anyone.
Maureen, Derbyshire Posted on 13/10/2016 , work completed 13/10/2016
My Review
Customer Service
Quality
Value
Excellent job
Marjory, Derbyshire Posted on 05/10/2016 , work completed 05/10/2016
Couldnt recommend them highly enough!!
Customer Service
Quality
Value
From initial enquiry to the signing off of our project we feel we have used the most competent and trust worthy tradespeople possible. Matt and his team are professional, courteous and knowledgeable - we definitely felt we (and our home) were in safe hands throughout. Matt is very clued up, an experienced heating engineer who gave is informed options to help us make the right choice for our new heating system. Even when we changed our mind numerous times with location of boiler and radiators, he wasn't fazed and took it in his stride. nothing seems too much trouble! They are very clean and tidy and respectful of your home too, which is a huge bonus. Matt and the team worked tirelessly throughout the planned project, worked later and starting earlier than planned to get the job done. The price we paid was very competitive for the level of service, care and quality we received. We have already recommended Pro Plumb to friends and family and will continue to do so. Mr & Mrs D Brampton, Chesterfield
Lucy89 Posted on 26/08/2016 , work completed 26/08/2016
Prompt & professional
Customer Service
Quality
Value
A job well done. Nothing to much trouble.
Dennis, Derbyshire Posted on 22/08/2016 , work completed 22/08/2016
Professional job.
Customer Service
Quality
Value
Matt and his team were very efficient and professional and left my home as I would want to find it. Great job lads.
Keith, Derbyshire Posted on 11/08/2016 , work completed 11/08/2016
Very good
Customer Service
Quality
Value
Vert eager to help and to make sure everything is running well. I am very pleased with all the work done by Matthew and Luke.
Marlene, Derbyshire Posted on 28/07/2016 , work completed 28/07/2016
Top job
Customer Service
Quality
Value
Excellent and trusted workmen and very clean, Pro Plumb the very best!
Barry, Derbyshire Posted on 11/07/2016 , work completed 11/07/2016
Excellent job
Customer Service
Quality
Value
Very friendly and polite. Very efficient left everything clean & tidy. Will use them again if required.
Brian, Derbyshire Posted on 29/06/2016 , work completed 29/06/2016
Brilliant workers
Customer Service
Quality
Value
They installed a new boiler. They were honest and informed when giving us advice about what we needed. They were prompt, professional and very pleasant, as well as doing a brilliant job.
Stephanie, Derbyshire Posted on 20/06/2016 , work completed 20/06/2016
Brilliant
Customer Service
Quality
Value
Very good.
Michael, Derbyshire Posted on 13/06/2016 , work completed 13/06/2016
Highly recommended
Customer Service
Quality
Value
I was very impressed with the high level of service provided by Pro Plumb. Mathew and Luke were professional, friendly, helpful and reliable. Their work is completed to a very high standard with complete customer satisfaction. Highly recommended!
Marie, Derbyshire Posted on 23/05/2016 , work completed 23/05/2016
Pro Plumb for all your plumbing needs
Customer Service
Quality
Value
Pro Plumb replaced my old back boiler with a new combination boiler and undertook additional plumbing work to bring the old system up-to-date. The standard of work was excellent. What also impressed me was the care they took not to cause the slightest damage to the fabric of my home. Ladies who live alone would be comfortable to have the Pro Plumb personnel in their home. I shall use Pro Plumb for all future work.
Sheila Peters Posted on 29/04/2016 , work completed 29/04/2016
Very professional
Customer Service
Quality
Value
Everything from work done and quote was spot on! Very friendly workmen. Nothing too much trouble from moving furniture to cleaning up after! Yet still professional, they brought dust sheets with them and covered carpets. Would use them again.
Jennifer, Derbyshire Posted on 04/04/2016 , work completed 04/04/2016
Brilliant job
Customer Service
Quality
Value
I had full central heating, new toilet and sink units installed. Very pleased with work done, had a long time to wait as the are very busy, but that was no problem, as I knew they were professional and trustworthy. Mat and Luke - easy to get on with. Polite workers, and price was very good. Can not fault them. Rate them highly.
Susan, Derbyshire Posted on 09/10/2015 , work completed 09/10/2015
My Review
Customer Service
Quality
Value
Boiler replaced and relocated. Pro Plumb did a very professional job with attention to detail and minimum disruption. Very pleased.
Barry, Derbyshire Posted on 19/09/2015 , work completed 19/09/2015
Brilliant, professional job.
Customer Service
Quality
Value
Excellent work by Matthew and Luke at Pro Plumb. Competitive quote, work discussed with us throughout to ensure total satisfaction, completed on time to a very high standard using quality products. Neat, clean, tidy job of removing old central heating boiler and radiators, and replacing with new ones.
Clive, Derbyshire Posted on 17/09/2015 , work completed 17/09/2015
Quality, professional and reliable
Customer Service
Quality
Value
fantastic service from start to finish from Jane, Matt and the team at proplumb. Nothing is too much trouble. Extremely knowledgeable - I wouldn't use another plumber or installer. I will continue to recommend to friends and family, many of them are also now customers too! Thanks for all your hard work... And going the extra mile.
mark and lucy Posted on 17/08/2015 , work completed 17/08/2015
Brilliant job
Customer Service
Quality
Value
Very professional, clear, tidy. Dust sheets provided, all unwanted items removed, didn't arrive late, polite & will always use them. Pro Plumb for us (Matthew & Luke).
Alec, Derbyshire Posted on 21/07/2015 , work completed 21/07/2015
Converted heating from solid fuel to gas
Customer Service
Quality
Value
I couldn't fault them. Nothing was too much trouble. No qualms about leaving them in the house, very friendly people. They never veered from the quote and Jane in the office is brill!
Which? Trusted Traders Consumer Posted on 01/05/2015 , work completed 01/05/2015
No Complaints
Customer Service
Quality
Value
They are very tidy workers and they kept me informed throughout the whole process. They installed a new free standing boiler and took out the old boiler.
James, Chesterfield Posted on 01/05/2015 , work completed 01/05/2015
Recommended
Customer Service
Quality
Value
Matthew installed a new boiler for me. He has a really good attitude and a pleasure to have in the house. Very neat and tidy. Couldn't fault them!
Howarth, Chesterfield Posted on 10/03/2015 , work completed 10/03/2015