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Endorsed by Which? Trusted Traders

Purdie Worldwide Removals & Storage Limited t/a Matt Purdie & Sons

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4.9

113 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed

Organisations and Awards

Oct 21

About

Purdie Worldwide (formerly Matt Purdie and Sons) are central Scotland's largest independent Removal and Storage Company. Offering Removal and Storage facilities to Domestic and Commercial customers throughout Glasgow, Edinburgh, Central Scotland, Nationwide and Worldwide. If our name sounds familiar it is probably because since 1960 we have been moving homes and businesses both large and small from one end of the UK to the other all with the quality of care, service and skill you would expect from a family run company. Your move is as important to us as it is to you which is why you can trust us to move your belongings from A to B without fuss knowing that your most precious possessions are in the care of experts. Contact us now to arrange a free no obligation quote, or why not download our new moving app? Download it for free from App or Play Store today!

What we do

  • Removals

    • International removals
    • Storage services
    • Home removals
  • More Services

    • packaging
    • storage
    • office
    • packing
    • self drive van hire

Customer reviews

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4.9
113 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
The worst international move I ever could have imagined
Customer Service
Quality
Value
I hired Purdie to move a few boxes and furniture from the UK to Europe almost four months ago and I have still not received my items. It was a part load and therefore expected to take longer, but I never expected it to be this bad. It took about two months for them to find an European partner to actually carry out the move and move my items to a warehouse in another European country, before moving them to my house in my country. However, I was told a week and a half ago that a mistake occurred and my items never left the UK and never reached the European warehouse! They have not made any assurances about how much longer this all might take, and I am back to square one, waiting indefinitely for my items to arrive. I understand that mistakes happen but it has been four months since I gave Purdie my items, and given that this was a mistake on their side I expected them to do everything to fix it, but so far they have done nothing. Absolutely terrible, stay away from this company for international moves and smaller volumes of items. Three stars for customer service just because the collection of the items went smoothly and Gemma has been helpful, but otherwise, I am extremely disappointed. (Note that I put date of work completed as today's date but the work has not yet been completed and I have no idea when it will).
Customer in Edinburgh Posted on 07/10/2021 , work completed 07/10/2021
The trader replied (on 14/10/2021)
First of all I'm really sorry to hear of your issues with your part load. This is by far an unacceptable length of time to be waiting for your goods. We can only apologise and re-assure you that this is an isolated incident. Although I will not name the third party we've used to ship your goods, you can be rest assured we will not be using them in the future for any work. Please continue to liaise with Gemma so we can find a suitable resolution to your problem and get your good delivered.
Hard working and professional
Customer Service
Quality
Value
The guys showed respect for every item and worked hard during the removal, extremely helpful and well mannered. Prompt timing in the morning and very friendly, easy to communicate with. Would we use them again? Without doubt. The price was also pretty good considering the distance.
Customer in Perth and Kinross Posted on 28/09/2021 , work completed 17/09/2021
The trader replied (on 29/09/2021)
It was a pleasure to move you. The team thoroughly enjoyed moving you, regardless of the distance, so very pleased to hear they were prompt and polite as always!
Excellent as always
Customer Service
Quality
Value
This is the second time I have used this company for my complicated move, with some stuff going to storage and some to another property. The staff are respectful and helpful and willing to work around problems as they arise, including putting my huge sofa in storage as an on the spot decision. I can't fault them and look forward to using them again for my next complicated move!!
Customer in Falkirk Posted on 28/09/2021 , work completed 20/09/2021
The trader replied (on 29/09/2021)
Ensuring our customers are happy is a huge part of what we do. So we're very pleased to hear that even on a complicated move like yours, we're able to keep that smile on your face. We look forward to moving you again soon!
Removal
Customer Service
Quality
Value
As usual there was a cock up by the solicitors (in the chain 2 or 3 away from us). It was about 5:15pm before we got the chance to pick our keys up and past finishing time for the Purdie's removers. However, they were still with us, despite being at least 45 mins from their Depot. They got our move done and at no extra cost. Their quote was also almost 50% cheaper than a much nearer local remover. We didn't even try the national movers as they would be at an even higher price level. Cheery, down to earth, friendly guys from West Lothian-Blackburn. I have used Purdie's for all my moves over the past 40 years and wouldn't go anywhere else. They also have a joinery team who for an extra charge took down our summerhouse, stored it for a month and brought it back and installed it on a new hardstanding in our new garden.
Chris in Fife Posted on 26/09/2021 , work completed 06/08/2021
The trader replied (on 28/09/2021)
Hi Chris, thanks for the great review! Glad you mentioned our joinery team, they've been an invaluable asset for many a move this year, it makes things so much easier when you have a dedicated team for jobs like that. Hopefully you won't be moving anytime soon, be when you do, we look forward to moving you again Chris!
Best in the business
I used Purdue’s to move out, store for nine months then move back into my new house. Moving out in the snow should have been stressful but the guys gritted the whole path and out matting down leaving all the carpets untouched and clean. Emptied the whole house in super-fast time. Storage was very effective and the office staff very easy to speak to, even when I noticed I was entitled to a discount (MOD) they added the already entitled to discount to my account even though it was me that only realised I was entitled to one after using the service. Moving in was also very fast and efficient with matting out down everywhere leaving our new house immaculate. Not the cheapest but definitely worth paying a little (not much) extra for the better service.
Customer in West Lothian Posted on 15/09/2021 (Reviewer did not use service)
The trader replied (on 17/09/2021)
Thanks for taking the time to the write your review. We pride ourselves on customer service, so it's great to hear you've had a good experience and our staff, as always, were polite and easy to talk to!
Amazing Service
Customer Service
Quality
Value
With gratitude, we would like to express our thanks to the team from Purdie Worldwide for their part in our move to the UK, from South Africa. There were so many variables due to Covid, however, Gemma Hendry from the office, Iain Milne and Sean Tierney, the two ‘strong men’ drivers, amazingly exceeded all our expectations. The very first call we received from Gemma at Purdie Worldwide, gave us a glimpse of the amazing service we could expect and we were not disappointed. On delivery day, each of the 188 boxes, some containing heavy work shop tools, were carried into our home, all checked and accounted for, even before Iain and Sean had left their premises. This is a much different experience to many horror stories we had heard and, as mentioned previously, we are very grateful to have ended our move in such good hands. Kindest regards,
Ann in Highland Council Posted on 15/08/2021 , work completed 10/06/2021
The trader replied (on 17/08/2021)
Thank you so much for the kind words Ann. I'll be sure to pass on your thanks to Gemma and the team. With so many variables due to covid, we try our best to keep to our deadlines, and am glad that everything went smoothly for you!
Great removal company
Customer Service
Quality
Value
The removal men turned up on time and were professional, helpful and friendly. Everything went smoothly and we can recommend their services.
Stephen in East Renfrewshire Council Posted on 30/07/2021 , work completed 29/06/2021
The trader replied (on 02/08/2021)
Thanks Stephen, it was a pleasure to move you! Stay safe and enjoy your new home!
Excellent service, very efficient and careful.
Customer Service
Quality
Value
Moved me from Edinburgh to Norwich. The removal team did an excellent job emptying the first property quickly and then we're at the destination in advance of the agreed time to move me in. Took excellent care of my property and the two members of the team were very friendly and worked well together to make the whole process as easy as could be imagined. Would recommend!!
Customer in Norwich Posted on 09/06/2021 , work completed 06/05/2021
The trader replied (on 02/08/2021)
Thanks for the kind review! We always aim to have a smile on our faces and ensure everyone's moving day is as stress-free as possible! Enjoy your new home!
Great service
Customer Service
Quality
Value
The team was great moving us. Asking question to ensure a good service taking care of our possession. We are going to use them again... :)
Michael in North Lanarkshire Posted on 28/04/2021 , work completed 10/03/2021
The trader replied (on 02/08/2021)
Repeat business is why we're still moving after more than 60 years. Be sure to mention you're a repeat customer when moving with us again and we'll give you a good discount!
Highly recommend Purdie
Customer Service
Quality
Value
I used Purdie for my move from Central Scotland to Lincolnshire. From the outset they were very professional and timely, completing the home survey using video call and providing a comprehensive quote the same day. The removal guys were careful and professional, they completed the load seamlessly. The unpacking was done with the same level of care. Everyone we had contact with were friendly and professional. I would use again without hesitation.
Wayne in Lincolnshire Posted on 12/04/2021 , work completed 27/02/2021
The trader replied (on 02/08/2021)
Hi Wayne, glad to hear we're getting quotes out the same day! Certainly makes a difference when everything runs seamlessly. We're just sad you left Scotland to move south. It won't be the same without you!