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Trusted Traders

RBG Services

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4.9

10 Reviews

Opening Hours
Today - 09:00–05:30
  • Monday 09:00–05:30
  • Tuesday 09:00–05:30
  • Wednesday 09:00–05:30
  • Thursday 09:00–05:30
  • Friday 09:00–05:30
  • Saturday 09:00–01:30
  • Sunday - Closed

About

Gas, Heating and HIU engineers in London

RBG Services prides itself in offering excellent customer service and delivering results. All our engineers are fully qualified and experienced in their field, ensuring that we provide the best service possible. We offer plumbing and heating services across London at very competitive rates.

By choosing to serve a catchment area of just the city of London and Middlesex we have been able to reassure our customers, both new and old, that we are accessible and pass the savings back to our customers and allow our engineers to provide more time to explain the cause of the problem, works required, and what can be done to prevent heating and hot water issues in the future.

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
10 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Annual Boiler Service - Excellent Service Provided
Customer Service
Quality
Value
I contacted RBG services following a Which recommendation. I normally use another company for my annual boiler service, however due to their unavailability I decided to try RBG. Firstly, the price quoted was extremely reasonable and was the exact price that subsequently came through on the invoice. Secondly, the engineer Ronni was extremely knowledgeable and skilled. His work was excellent and he provided good advice in layman's terms so I was easily able to understand. Further, Ronni has excellent customer service skills and was friendly and accomodating. He has a very approachable manner and happy to explain things. Also, very important for a female customer - Ronni made me and my daughter feel safe and comfortable whilst he was carrying out the work. Thirdly, safety. Ronni ensured that he wore a mask and maintained social distancing at all times. He displayed excellent Covid-19 safety practice. Ronni explained all safety aspects around a gas boiler and provided a new carbon monoxide alarm. Finally, customer service. Great service from Ana, to support the booking. All paperwork sent promptly and clear information. Electronic certificates and information provided and easily accessible. I will definitely be using RBG services in the future for any further work.
Customer in Greater London Posted on 05/10/2020 , work completed 02/10/2020
Minor plumbing repair
Customer Service
Quality
Value
I have now used this company twice and both times I was impressed; they were quick, efficient and very pleasant to deal with and I thought their charges were fair.
Customer in Greater London Posted on 23/01/2020 , work completed 23/01/2020
Reliable
Customer Service
Quality
Value
Had boiler/heating repairs and annual gas safety checks in our rental properties and family home from these guys for a few years now. Transparent with costs, always been helpful, reliable and the office staff are very polite. Keep it up. Recommended.
Customer in Greater London Posted on 30/09/2019 , work completed 29/09/2019
Great service
Customer Service
Quality
Value
Used rbg services to fix several plumbing issues, including kitchen sink, fixing taps, installing a new waste system for kitchen and bathroom. Completed over a couple of days, was left tidy, very happy with service.
Customer in Greater London Posted on 06/09/2019 , work completed 05/04/2019
Great service for very fair price
Customer Service
Quality
Value
I contacted RBG for a second opinion on work needed to repair my Heat Interface Unit. The scheduler, Ana, was very knowledgeable and Accommodating. The technician, Ronni, fully assessed the existing conditions and clearly explained what needed to be done. In short order, they expertly completed the repairs at a fraction of the cost of a well-known competitor in the London market. I even got a call after the work was completed to see if I was satisfied. I couldn't have been happier with the experience. Thank you RBG.
Customer in Greater London Posted on 03/09/2019 , work completed 19/08/2019
Heating and plumbing work in 2 different properties
Customer Service
Quality
Value
I found this company via Which Magazine which rated it as excellent and local to my area. I had no hot water in my house. The engineer called me earlier than expected and said that they could attend a few hours earlier if that was convenient with me, which it was. The engineer inspected the whole heating system and then took the boiler completely apart. The hot water system was left working and I had no issues about it thereafter. I was house sitting for my friend. It needed to have a hot water tank removed and a new electric hot water system installed. The company had given me a free quote for the works which was approved by me. An appointment was made for the work to be carried out a few days later. The engineer arrived at the appointment at the correct time and the work was carried out to my full satisfaction. I have been really happy with the engineer as well as the contact person in the company who arranged the appointments, invoices etc. I will without any doubt use this company again in the future.
Norman, Greater London Posted on 11/06/2019 , work completed 07/06/2019
Reliable and great service
Customer Service
Quality
Value
Underfloor heating unit serviced and parts replaced - I was very pleased with how quickly RBG services attended my property and resolved the issues. Everything seemed to be very thorough and so far so good.
Suzanne Posted on 21/03/2019 , work completed 21/03/2019
Highly recommended!
Customer Service
Quality
Value
There was a leak from my HIU resulting from a broken washer. The engineer attending was very friendly, seemed knowledgeable and explained his work to me at the end. Even though he had to come back the same day as he had forgotten to refill the HIU I am very happy with the service provided. I was also very happy with the customer services who were professional, friendly and efficient.
HeleneM Posted on 07/03/2019 , work completed 07/03/2019
Great Service
Customer Service
Quality
Value
Replacement Programmable Room Thermostat & Grohe Flush Plate for a toilet
Oakhill Estate Agents Posted on 04/03/2019 , work completed 04/03/2019
Excellent gas services
Customer Service
Quality
Value
I have used RBG gas services for several years for boiler repairs and servicing, heating system repairs and plumbing work in my own property, my son’s house and in flats I rent out. I’ve also recommended him to a friend who thought she’d need a new boiler but Ronni repaired it. He is an excellent engineer and he is very reliable and helpful. I’m very happy to recommend him.
Dorothy09 Posted on 20/09/2018 , work completed 20/09/2018