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Endorsed by

Which

?

Trusted Traders

Redstone Plumbing & Heating Ltd

Logo on white
Opening Hours
Today - 09:00–06:00
  • Monday 09:00–06:00
  • Tuesday 09:00–06:00
  • Wednesday 09:00–06:00
  • Thursday 09:00–06:00
  • Friday 09:00–06:00
  • Saturday 09:00–06:00
  • Sunday - Closed
Profile thumb img 0012

4.8

19 Reviews

About

With over 20 years of plumbing experience, Paul Bennett set up Redstone Plumbing and Heating in 2001. The company engineer solutions for all aspects of residential work. Paul Bennett is a Gas safe registered engineer and the family company specialises in total bathroom refurbishment, boiler and heating installations and maintenance.
We are proud to be associated with the Worcester Bosch Group as an accredited installer, offering up to 10 years warranty on their award winning boilers. We have also achieved the status of a WHICH? Trusted Trader. When contacting us please let us know how you heard about us.
We offer the highest levels of Customer Service, beginning with our free written estimate which we aim to have delivered to you within 7 days of our first visit.
Interest free monthly payment options are available.
We look forward to your call.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)

Customer reviews

4.8
19 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
First class work
Customer Service
Quality
Value
We have just had a new en-suite, main bathroom and downstairs cloakroom installed by Paul and his team and we have to say they look fantastic! Paul’s enthusiasm, energy and passion for his work are clearly evident from the moment you meet him. His forward thinking, superb organisation skills and communication meant that we knew what was going on at every stage. Everybody turned up as planned and did their job brilliantly. Nothing was too much trouble for them. Paul and his team (Terry, Chris, Paul, Les, Noel, Roger and Zac) have a work ethic that’s difficult to find these days and their attention to detail has really paid off. They finished on schedule and left everything immaculately at the end of every day. They were insightful and sensitive to the needs of our family adding that personal touch which raises them to another level completely. We would highly recommend Redstone Plumbing and Heating Ltd and shall definitely be using them again (hopefully in the not too distant future). Thank you Paul for making the whole experience such a positive and hassle-free one!
P & J Byron21/07/2019
Disappointed
Customer Service
Quality
Value
New boiler fitted in one day, despite minor flood when pump disconnected. Clatter from pump, when switched on - needed repair/replacing. Paul quoted for a repair. I subsequently found, and bought, a new pump for less than the cost of repair. Tried to contact Paul by phone and text to arrange for fitting of new pump, but received no response. The new pump has now been fitted by another plumber, who expressed surprise that no thermostat was fitted as part of the contract. Seemingly, that is now a legal requirement. I would also have liked to be offered the option of having a magnetic filter incorporated in the system. The boiler works well.
Customer in Worcestershire04/07/2019
Many thanks
Paul and his team fitted a combi boiler for us which was completed on time. He provided us with details which we found re-assuring and put us at ease. Everything went to plan and we are impressed by the finished product. We had a new shower installed in the bathroom. We were amazed by the skill of the tiler as it is difficult to identify where the retiling was done.
Customer in Worcestershire03/07/2019 (Reviewer did not use service)
Quality Tradesmen
Customer Service
Quality
Value
Job: To fit a replacement gas hob. The price, including a contingency hourly rate, was quoted over the phone and agreed. Paul and his partner (also Paul) arrived on time and the job was done to perfection spot on the one hour as estimated. The two Pauls are friendly and thoroughly professional. No negatives whatsoever. Top job! If I need a plumber again, I now know who to call. 0
Customer in Worcestershire06/03/2019
Excellent service from start to finish! :)
Customer Service
Quality
Value
After purchasing our boiler/tank from a friend who works for Bosch, Paul came around on his weekend off to quote for installation. Paul provided a very competitive quote for the complete installation of the system boiler and tank. Communication was excellent and Paul was able to give reliable advice without making the project sound harder than it actually was (unlike some other quotes we received!). The installation was very efficient and everything was left tidy and cared for. Paul is a very professional worker and was always pleasant to deal with. We took the time to get numerous quotes from many installers. Paul was by far the best and his price was very competitive. After deciding on Paul we also also given his name by a Bosch employee who described Paul as "One of their best installers!" Can highly recommend Paul and will definitely use him again when needed.
Customer in Worcestershire03/02/2019
Boiler exchange
Customer Service
Quality
Value
Absolutely excellent service excellent would highly recommend. Fitted a boiler in a very tight space in an airing cupboard without any damage whatsoever. So very chuffed to say the least and wouldn’t use anyone else. Regards Mitch Tayles
Customer in Worcestershire04/01/2019
Excellent service. Fast efficient and very competitive price
Customer Service
Quality
Value
Excellent service. Fast, efficient and highly competitive prices. Will definitely be recommending and using again in the future.
Customer in Worcestershire03/01/2019
Satisfied customer
Customer Service
Quality
Value
Paul provided a competitive quote to install a Worcester Bosch combination boiler. Communication was good and work started on the agreed date. There were no problems with the installation. Paul is a tidy worker and pleasant to deal with. Overall we were very satisfied with his work and the service he provided.
Gordon Davies20/10/2018
Great all round
Customer Service
Quality
Value
Recently had a new Worcester Combi boiler fitted in place of an old back boiler, I was expecting issues but all went smoothly and in less time. Really happy with customer service and will definitely use them for the annual boiler service. They have 0% finance options available which was sorted online in minutes, overall very fast service start to end which was great when I had no hot water!
Hayley01/05/2018
2 x Boilers serviced
Customer Service
Quality
Value
Good communication throughout. Arrived when stated and completed fast and efficient. A plumber with good technology for booking next service and immediate invoicing greatly appreciated! Highly recommended.
Hulbert Dental ICT20/04/2018
Great work, efficient and friendly
Customer Service
Quality
Value
Paul was very accommodating, ensuring that I was happy with the work undertaken. I would recommend Paul for any Gas installation work.
Ashadb 13/02/2018
New Worcester Bosch Boiler
Customer Service
Quality
Value
Paul recently fitted a new Worcester Bosch combination boiler which i was very pleased with. He explained how to use the boiler and Wave controller and his work is very tidy. I would definitely recommend this company.
AndyFe10/02/2018
Great Service
Customer Service
Quality
Value
Paul came to replace a dripping stop tap in our kitchen which we were unable to turn off. He was very friendly and professional and put himself out to come round quickly. I would definitely recommend Paul and will be using him again for my future plumbing needs.
Miss C Parr07/02/2018
Great professional service
Customer Service
Quality
Value
Paul put himself out to come round and discuss all options for fitting a new boiler at a time convenient for us. They provided a simple quote with all the options and they carried out the work in a very friendly and professional manner. I would highly recommend.
John bryant21/12/2017
Great service
Customer Service
Quality
Value
Very pleased with the new Worcester Bosch Boiler Paul fitted. Extremely professional, friendly and tidy team. Paul discussed all options with us and nothing too much trouble. Quote was provided quickly and date arranged with work carried out in one day. Will definitely recommend to everyone.
Johnnie16/12/2017
New Boiler
Customer Service
Quality
Value
Extremely pleased with our new Worcester Bosch Boiler. Our old one had been playing up for weeks with intermittent hot water. Paul came round quickly, provided a quote within 24 hours and fitted it the next week. Very efficient, no mess at all and extremely friendly and professional. Took time to explain the new Wave system and even provided interest free credit. Would definitely recommend.
Deb10016/12/2017
New Boilers
Customer Service
Quality
Value
Paul did an amazing job at sorting out the replacement of an old boiler, he was incredibly quick to come around and quote me various options. He was very professional and the entire job was done perfectly. I plan to use him again for all my future plumbing needs and wouldn't hesitate to recommend him to others.
01atherton14/12/2017
Excellent
Customer Service
Quality
Value
Excellent
Sue Tracey, Review18/07/2017
Great tradesman!
Customer Service
Quality
Value
I would definitely use and recommend Paul from Redstone. I went on holiday, leaving him with my keys, and when I returned I had a whole new bathroom, just as we agreed. He is clean, tidy and courteous and I would not hesitate having Paul back to do more work. Great tradesman!
Mrs Larvin, West Midlands23/06/2017
New bathroom
Customer Service
Quality
Value
Paul came round and installed my new bathroom. I am extremely happy with the work! He is very professional but at the same time he a very friendly trader. I would rate him highly and recommend him to everyone!
Mr B, West Midlands03/05/2017