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Endorsed by Which? Trusted Traders
Refresh PSC
Opening Hours
Today -
- Monday 08:30–18:00
- Tuesday 08:30–18:00
- Wednesday 08:30–18:00
- Thursday 08:30–18:00
- Friday 08:30–18:00
- Saturday 08:30–18:00
- Sunday - Closed
About
Due to the current isolation recommendations, we are able to offer remote video consultations on a platform of your choice to help diagnose your issue and provide a landing hand without visiting. Please contact us for further information.
At Refresh PSC we are committed to leading the field of remedial property solutions with not only outstanding professionalism and guaranteed customer satisfaction but we promise that once you use us, you’ll recommend us to all your friends!
Our clients range from homeowners to architects and we are the preferred choice for a large number of blue chip construction companies. Whatever your needs may be, Refresh PSC are able to provide a bespoke service suited to your requirements.
We charge £60 inc VAT for a call-out survey which would be refunded against quotation of any works any works we are instructed to carry out.
What we do
Damp proofing and timber preservation services
- Condensation and humidification control
Specialised building trade contractors
Loft and property converters
More Services
- basement waterproofing cellar conversions consultants
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
58 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great work, with zero stress!
Customer Service
Quality
Value
Andy was really great at providing clear recommendations for the needs of our property. Once the problem was diagnosed the work was carried out efficiently and with zero problems. We have had no issues since completing the work and Andy has provided continued support with other parts of our property as a trusted adviser. I would recommend Andy and his team fully to anyone!
Claire in Greater London
, work completed
Recommended
Honest and trustworthy
Booking the appointment was really easy and the lady on the phone was very helpful. Andy came out to check on a damp patch I noticed on an external wall. He told me that it was not damp and that it would dry out in a few days as had been caused by a leak from a gutter. He said he would return the survey charge as he didn't need to do anything. Such a decent thing to do. So I can't review his work but can vouch for his character.
Customer in Greater London
(Reviewer did not use service)
Recommended
A job very well done
Customer Service
Quality
Value
Refresh PSC came to put in a damp course at the back of the house and I am delighted with the quality of the work, from start to replastered finish. There was surprisingly little disruption and dust. Andy Barber diagnosed the source of the problem, explaining things clearly in a way that was easy to understand. He is knowledgeable about buildings and their construction, which inspires confidence. His workmen were punctual, polite, tidy, efficient and precise. They also went the extra mile in putting everything in the room back afterwards, as far as possible. I was astonished how clean the site was when they had finished. To sum up, I found them a terrific company to deal with – very professional from start to finish.
Customer in Greater London
, work completed
Recommended
Sadly, we feel the need to be on guard when requesting assistance with house maintenance issues.
Customer Service
Quality
Value
I am sharing this item concerning a recent request for assistance from Refresh property services & consultants I called them regarding damp that was appearing in the downstairs toilet of my house. I was visited by Andy Barber who examined the site and determined that it was likely to be a leaking pipe rather than rising or penetrating damp that his company specialised in. However, he made a few phone calls on my behalf and selected the most suitable company that could provide a solution. He went to considerable trouble to ensure that they had the right combination of skills and equipment and asked to be kept in the loop so that he (as an expert) could keep an eye on the advice and pricing that I was offered. Now for the shock - the requested cost of this visit £0.00! It seems that Andy has a policy of not charging for surveys where the person in question is retired and not earning a living – I did not avail myself of this kindness – I could afford to pay and insisted on doing so. I spent the rest of the day with that warm feeling you get when you realise that there are still fair and decent people in business today. I guess that you don’t read about them in the papers because they just quietly go about their business without making a fuss. The company contacted by Andy ‘The Leak Detection Company Ltd‘ turned up and found the leak. They are now going to provide a quote for repair and rectification of the water damaged decorations. In short, a visit from Andy Barber at Refresh solved my problem. More importantly the kindness and concern for the best possible outcome to my issue made me realise that there are plenty of good people about and we should pass on who they are and what they do so that the people who require their services can benefit. I have written this entirely of my own volition and do hope that the contents can assist homeowners with similar issues to mine
Norman
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Andy is very helpful, sent a detailed report and answered questions quickly. His team did a great job, worked really fast and kept the place tidy. Highly recommended.
Customer in Greater London
, work completed
Recommended
Straight-forward, honest advice.
Customer Service
Quality
Value
I asked Andy to help re damp in my kitchen. He was very helpful, straight-forward and honest. I have no hesitation in recommending him. He also turned up for the appointment absolutely on time.
Customer in Greater London
, work completed
Recommended
Very informative and trustworthy
Customer Service
Quality
Value
Andy and his team have exceeded any expectations. I originally contracted another company to do the work but after they let me down and did not show up on time, I urgently looked for an alternative option and confirmed Refresh PLC for the job instead. I now see it as a blessing in disguise and confident Andy's team offered a better solution and did a very thorough work. I would highly recommend them for a second opinion as speaking to Andy would most definitely put your experience with other companies in perspective. Andy was very knowledgeable and informative when he came in for a quote. Throughout the job he was incredibly patient, always available to answer my questions and even provided advise beyond his scope of work. During the projects few complications came up which could not be seen during the survey but Andy stuck to his quote and completed without extra charge. He appears to be very honest and trustworthy. His team was respectful and always on time. I could not recommend enough their services.
Customer in Greater London
, work completed
Recommended
Excellent service - very honest and reliable
Customer Service
Quality
Value
Andy is a brilliant example of why my go to place for traders is Which? Arrived on time as promised and gave excellent advice, going beyond what was necessary to explain what needed to be done. Honesty is a word that I see has been used in many review and without doubt that is correct for Andy, who was clear on what could be the problem (penetrating damp in a chimney breast) and on the best way forward, even adjusting his costs down where he thought other tradesman (roofer) were better qualified to carry out the work. Will definitely recommend to friends.
Customer in Greater London
, work completed
Recommended
Excellent service, honest & reliable
Customer Service
Quality
Value
Andy provided a first class service to my elderly parents in law. From the first survey and finding of dry rot to completion of the work he kept us all fully updated on what remedial action was required and why, along with updates on progress. His team who worked on site were friendly and professional. Cannot recommend Andy and his team highly enough, so very glad we found you, thank you!
Jan Ambrose
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I originally contracted Andy to undertake a damp survey for the property I was buying. His survey was thorough and helpful, but I wasn't able to afford to have the work done at the time. This year I contacted Andy again to check whether anything had changed, and to arrange the work. He came around quickly, and was very helpful in both explaining the work, advising on what was necessary and what was optional, and helping me to keep the cost down. His staff who carried out the work were helpful, courteous, and tidy, and the work was carried out to spec and to time. If I needed further damp work doing I would have no hesitation in contacting Andy, and would highly recommend him and his team.
Jamie T
, work completed
Recommended