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Trusted Traders

Refresh PSC

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5.0

56 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–18:00
  • Sunday - Closed

About

Due to the current isolation recommendations, we are able to offer remote video consultations on a platform of your choice to help diagnose your issue and provide a landing hand without visiting. Please contact us for further information.

At Refresh PSC we are committed to leading the field of remedial property solutions with not only outstanding professionalism and guaranteed customer satisfaction but we promise that once you use us, you’ll recommend us to all your friends!

Our clients range from homeowners to architects and we are the preferred choice for a large number of blue chip construction companies. Whatever your needs may be, Refresh PSC are able to provide a bespoke service suited to your requirements.

We charge £60 inc VAT for a call-out survey which would be refunded against quotation of any works any works we are instructed to carry out.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Specialised building trade contractors

  • Loft and property converters

  • More Services

    • basement waterproofing cellar conversions consultants

Customer reviews

5.0
56 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Sadly, we feel the need to be on guard when requesting assistance with house maintenance issues.
Customer Service
Quality
Value
I am sharing this item concerning a recent request for assistance from Refresh property services & consultants I called them regarding damp that was appearing in the downstairs toilet of my house. I was visited by Andy Barber who examined the site and determined that it was likely to be a leaking pipe rather than rising or penetrating damp that his company specialised in. However, he made a few phone calls on my behalf and selected the most suitable company that could provide a solution. He went to considerable trouble to ensure that they had the right combination of skills and equipment and asked to be kept in the loop so that he (as an expert) could keep an eye on the advice and pricing that I was offered. Now for the shock - the requested cost of this visit £0.00! It seems that Andy has a policy of not charging for surveys where the person in question is retired and not earning a living – I did not avail myself of this kindness – I could afford to pay and insisted on doing so. I spent the rest of the day with that warm feeling you get when you realise that there are still fair and decent people in business today. I guess that you don’t read about them in the papers because they just quietly go about their business without making a fuss. The company contacted by Andy ‘The Leak Detection Company Ltd‘ turned up and found the leak. They are now going to provide a quote for repair and rectification of the water damaged decorations. In short, a visit from Andy Barber at Refresh solved my problem. More importantly the kindness and concern for the best possible outcome to my issue made me realise that there are plenty of good people about and we should pass on who they are and what they do so that the people who require their services can benefit. I have written this entirely of my own volition and do hope that the contents can assist homeowners with similar issues to mine
Norman Posted on 13/11/2019 , work completed 13/11/2019
Highly recommended
Customer Service
Quality
Value
Andy is very helpful, sent a detailed report and answered questions quickly. His team did a great job, worked really fast and kept the place tidy. Highly recommended.
Customer in Greater London Posted on 02/11/2019 , work completed 06/06/2019
Straight-forward, honest advice.
Customer Service
Quality
Value
I asked Andy to help re damp in my kitchen. He was very helpful, straight-forward and honest. I have no hesitation in recommending him. He also turned up for the appointment absolutely on time.
Customer in Greater London Posted on 10/09/2019 , work completed 09/09/2019
Very informative and trustworthy
Customer Service
Quality
Value
Andy and his team have exceeded any expectations. I originally contracted another company to do the work but after they let me down and did not show up on time, I urgently looked for an alternative option and confirmed Refresh PLC for the job instead. I now see it as a blessing in disguise and confident Andy's team offered a better solution and did a very thorough work. I would highly recommend them for a second opinion as speaking to Andy would most definitely put your experience with other companies in perspective. Andy was very knowledgeable and informative when he came in for a quote. Throughout the job he was incredibly patient, always available to answer my questions and even provided advise beyond his scope of work. During the projects few complications came up which could not be seen during the survey but Andy stuck to his quote and completed without extra charge. He appears to be very honest and trustworthy. His team was respectful and always on time. I could not recommend enough their services.
Customer in Greater London Posted on 28/04/2019 , work completed 18/04/2019
Excellent service - very honest and reliable
Customer Service
Quality
Value
Andy is a brilliant example of why my go to place for traders is Which? Arrived on time as promised and gave excellent advice, going beyond what was necessary to explain what needed to be done. Honesty is a word that I see has been used in many review and without doubt that is correct for Andy, who was clear on what could be the problem (penetrating damp in a chimney breast) and on the best way forward, even adjusting his costs down where he thought other tradesman (roofer) were better qualified to carry out the work. Will definitely recommend to friends.
Customer in Greater London Posted on 10/04/2019 , work completed 10/04/2019
Excellent service, honest & reliable
Customer Service
Quality
Value
Andy provided a first class service to my elderly parents in law. From the first survey and finding of dry rot to completion of the work he kept us all fully updated on what remedial action was required and why, along with updates on progress. His team who worked on site were friendly and professional. Cannot recommend Andy and his team highly enough, so very glad we found you, thank you!
Jan Ambrose Posted on 17/10/2018 , work completed 17/10/2018
Excellent service
Customer Service
Quality
Value
I originally contracted Andy to undertake a damp survey for the property I was buying. His survey was thorough and helpful, but I wasn't able to afford to have the work done at the time. This year I contacted Andy again to check whether anything had changed, and to arrange the work. He came around quickly, and was very helpful in both explaining the work, advising on what was necessary and what was optional, and helping me to keep the cost down. His staff who carried out the work were helpful, courteous, and tidy, and the work was carried out to spec and to time. If I needed further damp work doing I would have no hesitation in contacting Andy, and would highly recommend him and his team.
Jamie T Posted on 24/07/2018 , work completed 24/07/2018
Honest, trustworthy and knowledgeable
Customer Service
Quality
Value
Firstly, Andy is not the type of person who is just out to quote for jobs. The guy's honest and provided me with valuable advice and put my mind at rest. Andy came round to carry out a survey. There has been a strange smell coming from under the floorboards in one of the bedrooms (first floor) for over a year. The bedroom shared a wall. Although I pulled the floorboards up I couldn't figure out what was going on - I thought I had dry or wet rot. Andy came round promptly and quickly advised there's no form of rot (much to my relief) but I should check with what's going with the neighbour's bedroom as it appears that an odour was coming under the floor through some gaps in the party wall (the property' s rented out) and being absorbed by two untreated floor joists. He advised a number of things I could do or get a builder to do (spray multipurpose timber preservative to the untreated joists, apply a liquid DPM (Drybase) on them and put in sub-floor ventilation). Andy's work revolves around preservation of buildings and not odour control so the fact he advised me was more than I could of wished for.
Posted on 18/06/2018 , work completed 18/06/2018
Excellent from start to finish
Customer Service
Quality
Value
Andy was exceptionally helpful when he came to do the survey and even recommended some work we could do ourselves. His colleagues who came to carry out the works were extremely polite and professional. The finish on the plaster work is great and they did a brilliant job in terms of terms of protecting floors, keeping the flat dust free and cleaning up thoroughly once the works were complete. Highly recommended.
Clare Posted on 11/02/2018 , work completed 11/02/2018
Need a damp Proof assessment? Refresh is the firm to go with.
Customer Service
Quality
Value
Andy Barber's site visit was reassuring; a jargon free, professional analysis followed with a detailed specification and site drawings. Andy's team who carried out the work were punctual and scrupulous about keeping all adjacent areas dust free.They left the house spotless and were very personable. Highly recommended.
Dorrian Posted on 23/01/2018 , work completed 23/01/2018