Yusuf is very honest, pragmatic and quick. He charges a very fair price for his services and explains the checks he has done. We had to rebook our appointment though and I would have appreciated a heads up on this beforehand.

My engineer Yusef literally arrived and got the job done in less than 30/40 minutes (including the time he had to pop out to buy specific parts for the tap.) He explained what the problem was with our leaky tap so I trusted what he needed to go and buy was what was needed. The total for what he charged was way less than expected and very reasonable! The icing on the cake was that Yusef was super friendly and instead of rushing off once finished to his next job we ended up chatting for approx 20 minutes. He also advised on how to turn on/off a tap properly - which I only discovered today was actually a thing!

Yusuf serviced our boiler and it is now working better than ever. He arrived on time and was friendly and professional. All round excellent service.

Yusuf was helpful from start to finish. Highly competent and reliable, a pleasure to have in my house. An excellent job for a fair price (second one for us). It's taken me decades to find someone as good. Highly recommend.

Yusuf came round very promptly and fixed all our problems. Very grateful! Will be calling him again if we ever have any problems.

Yusef and his team have put a total of three boilers in the building where I live in different flats. The work has always been speedily carried out with the minimum of fuss and disturbance. None of the products fitted by Yusef have given any problems and when ancillary equipment has not functioned properly Yusef has responded quickly and solved the problems. The boiler servicing and safety testing, essential where tenants are involved has been carried out promptly and professionally. Customer service is superb.

My hot water was erratic and Yusuf diagnosed a faulty domestic heat exchanger in my combi boiler on his initial visit, which he did not charge me for. He obtained the part and subsequently fitted it and cleaned the magnetic filter below my boiler. I was very happy with Yusuf's work and would definitely use his services again. His costs were very reasonable and he seemed interested in doing the right thing rather than being driven by money.

My boiler developed a leak with quite a lot of water coming out. Got the name of Regal Gas & Electrical Services from Which Trusted Traders. The man concerned, Yusuf, was able to come within about 90 minutes (I thought I would have to wait days) and quickly rectified the problem, to my enormous relief. Yusuf himself is very pleasant mannered and down-to-earth. I felt him to be honest. Price was fair and everything very tidily finished off. I would recommend him to other users of WTT.

My boiler pressure went and was show 0.0 bar which prevented from producing hot water. Yusuf was there to quickly help me quickly fix this issue and get my hot water running. 100% would recommend

Yusuf was the third plumber to come around and give me a quote - and the only one to spot and point out a potential problem. He advised me it was better not to go ahead with the work I had planned. Yusuf was happy to discuss the issue and give me further advice, even though he wasn't going to make any money from me. I would absolutely recommend him as someone who is clearly interested in doing the right thing for his clients.