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Endorsed by

Which

?

Trusted Traders

Approved Service
Official
Ultra Installer

Reliant Windows - An Ultra Installer

Which? Trusted Traders Logo
Opening Hours
Today - 08:00–11:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–11:00
  • Sunday - Closed
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4.9

76 Reviews

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ultra Installers are assessed by both Which? Trusted Traders and Ultraframe for quality conservatories, orangeries, extension and replacement roofs. members must abide to a code of practice covering Workmanship, Compliance and Consumer.

Ultraframe is the leading name in conservatories, orangeries extension and replacement roofs who specialise in quality products and have been designing and manufacturing roofing systems in Britain for over 30 years. All Ultra Installers use high quality Ultraframe roofing systems and have the products, the experience and the expertise you need to create an elegant, warm bright new space for your home. When choosing an Ultra Installer you’ll find high quality customer service and a ‘one stop shop’ approach to project management that makes the whole process simple, easy and quick.

What we do

  • Conservatories

  • Roofers

    • Roof and skylights
  • Doors

    • Bi-fold doors
    • French doors
    • Patio doors
    • Orangeries
  • Builders

    • Conservatories
    • Extensions
  • More Services

    • solid roofs
    • replacement conservatory roof
    • glazed extension

Customer reviews

Reviews summary

4.9
76 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
My review
Customer Service
Quality
Value
Excellent service.
Jennifer, West Midlands01/08/2018
Excellent Service
Customer Service
Quality
Value
Very pleased with the door and level of service given.
Russell26/07/2018
Friendly and professional
Customer Service
Quality
Value
A friendly and efficient service would recommend them.
Brian19/07/2018
Very good job
Customer Service
Quality
Value
Work done efficiently and quickly. Property left clean and tidy. Workmen polite and did a very good job.
David, Staffordshire16/07/2018
Reliantly Rubbish
Customer Service
Quality
Value
Within 3 months of having our back door fitted we had to have them back out again to fix the whole of the locking system (we couldn't lock it at all) after waiting nearly 3 weeks for a tradesman to call out, he told us this was a problem that will happen from time to time, he did fix it but we had to fiddle with it a certain way to lock it, when we complained they stated the lock would come looser & more manageable after a few weeks, which it did, but still didn't seem right. We put up with it because we couldn't be bothered to have all the appointment hassle and excuses, at least it was locking! Eventually unsurprisingly the locking system played up again, we couldn't lock it again. We asked for a call out only to be told there is a £50 call out charge plus we would have to pay to have it fixed as it had been over 2 years, we're not covered! The warranty of 10 years is only for certain problems, mainly discolouration! They don't tell you this when you are handing over your hard earned cash. The door wasn't fitted by skilled workman in the first place & wasn't repaired by skilled workman in the second either! The whole complaints system is disgraceful, the staff are very rude and constantly find reasons and excuses not to fix their bad work.
Mrs Hall, Birmingham13/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 31/07/2018)
Thank you for your business, it is greatly appreciated, Mrs Hall. Our installers are FENSA MTC and NVQ accredited and our staff on the whole have been with us long term because we’re a stable, long established company. Your review doesn’t sound like the Reliant standard which reflects our 35 years plus in business and if you send us your specific details, job number, address and contact details to info@reliant-windows.co.uk, we’ll have a look at your specific problem and see if we can resolve it for you.
Very Pleased
Customer Service
Quality
Value
Very pleased would recommend them
Mrs Moore06/07/2018
Very Pleased!
Customer Service
Quality
Value
Impressive installation, worked hard but were pleasant and courteous at all times. Really Pleased
Graeme02/07/2018
Excellent Service
Customer Service
Quality
Value
Guys arrived on time, introduced themselves then got straight down to work less than 2 hours later the job was done and the mess cleaned up. Excellent Job.
Ricky28/06/2018
Highly Reccomended
Customer Service
Quality
Value
Great job replacing the front door and patio door. Would highly recommend reliant windows to family and friends
Peter27/06/2018
Professional and Courteous
Customer Service
Quality
Value
Reliant provided a professional and courteous service from start to finish. The installation team were efficient and extremely helpful. Nothing was too much trouble.
David25/06/2018