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Endorsed by

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Trusted Traders

Richard Healey Removals Limited

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb final logos group 01

4.9

328 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

May 2019

About

Richard Healey Removals Ltd founded in 1965, by Richard (Snr) and still in his & the familys safe hands! Thats why the business has successfully expanded over the years yet maintained the family values & service our loyal customers have grown to expect!

Celebrating 50 years specialising in commercial and domestic removals throughout Ayrshire, Glasgow & the UK wide & recently europe too!, Despite numerous awards & accreditations our most important goal is and always will be to maintain the high standard ensuring we earn your loyalty & referals for a further 50 years of success!

Domestic Removals to suit YOU!
Affordable Student Removals & Storage
Relocation Solutions Tailored For Business
Local Authorities & Public Sector Contracts
Tailored, Short & Long Term Containerised & Self Storage
Pallet Storage & Distribution UK Wide
Worldwide Shipping

Its Your Move! for us its all about YOU!

Quality Assured

BS EN 12522
BS 8522
BS EN 14873
BS EN15713
ISO 9001
ISO 14001
ISO 180

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • secure shredding document destruction specialist removals

Customer reviews

4.9
328 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Highly Recommend
Customer Service
Quality
Value
Fantastic service starting from the survey by Richard himself who took time to explain everything, the organisation and the office team, headed up by Georgina, who booked time and date and arranged delivery of boxes, they were exemplary. The Move Team on the day were exceptional, they arrived on time, were efficient, courteous and hardworking, smartly turned out and I was even impressed by how clean and well presented the lorry was. (All the more noticeable by the the contrast of the people moving into my house who used a “man with a van’ who was late, who they had to help unload the van themselves and who had to do a couple of runs because the van was too small) I had a completely stress free removal day, will definitely use again and highly recommend to others. 6 out of 5 to RHR Ltd!! Thank you
Rosemary, North Ayrshire council21/08/2019
Extremely disappointing
Customer Service
Quality
Value
Domestic move. Day 1 promised 9am start. One man came at 9.30 with 16 ton truck. Another had reported sick, another slept in. My wife had to pick him up from the train station! Two others sent on job to Edinburgh would not arrive until afternoon. The one my wife picked up was told to pack kitchen contents. Every cupboard had something left in and, when challenged, replied ‘Is that it?’ Later found he had packed things he was told not to. Poor reaction when invited to locate the items and remove them. Discovered he had only removed some of them. On unpacking saw he had simply thrown cutlery loose into box. Hardly a professional packing service. I found 4 suits, which should have been transported in wardrobe box, dumped in a heap in normal box. I was so upset about this man, who spent a fair bit of time on his phone, I phoned Healy and said not to send this guy on day 2 when moving into new home. Thankfully, he did not turn up but I thought my not wishing to have him there would have been enough of a red flag for management to get in touch to discuss concerns. Didn’t happen. The move involved a wardrobe being dismantled and reassembled by Healey’s. The doors were not re-fitted properly. While adjusting them myself, I discovered that not all the adjustment screws were present, which is probably why the door fell on top of me when I loosened the others. Still missing a remote control for item not packed in box. Hugely disappointing. Could not, in all conscience, recommend them.
Customer in 09/05/2019
The trader replied (on 16/05/2019)
Firstly we would like to apologise for the issues you have detailed above. We were aware of the crew member in question being late however we didn't know the full extent of the problem until your review then an internal investigation. As a result of the details that have come to light a thorough investigation has taken place and actions have followed to resolve this internal issue which I obviously cannot detail in this reply.. I have spoken to the member of staff that took your call on the first move day to request that the late member didn't return. Unfortunately I was out of office on the day this occurred and it was not brought to my attention as should have been and upon my return was under the impression that the issue was resolved. In regards to missing items we hadn't been aware of this until now. I completely understand your upset and frustration at the service you received on you move and I can confirm that this is not the standard service received from Richard Healey Removals. I can also uphold the fact that the customer service received was lacking on this occasion and once again I can only apologise for this. As a gesture of goodwill I have forwarded a cheque for compensation and can only apologise once again that our service on this occasion did not met your expectations. Richard Healey Removals Ltd pride itself on providing a professional service from our experienced employees and in this instance unfortunately this has not been the case.
Fantastic service
Customer Service
Quality
Value
Great service from the guys at Richard Healey on our move from Partick to Pollockshields. Arrived promptly and loaded the van quickly, were very understanding of delays with our sale completing on the day and then unloaded everything extremely efficiently at the new place once we had the keys. Nothing damaged, highly recommended!
Customer in Glasgow City05/04/2019
Amazing!
Customer Service
Quality
Value
Fantastic! Couldn't have coped without you! Fab job!
Janice, Lanarkshire29/03/2019
Moving
Customer Service
Quality
Value
Excellent work in packing up and moving us, Nothing was too much trouble and everything was packed perfectly.
Customer in Fife12/03/2019
Hard work with a smile
Customer Service
Quality
Value
Cant give enough thanks to the 4 lads from Richard Healey Removals who moved us from Giffnock to Helensburgh yesterday ...very very professional and worked all day giving good advice with a smile on their faces, an absolute pleasure to deal with. I may add that the office on the phone were great as well and the most competitive of all the quotes. Many many thanks.
Customer in Argyll and Bute01/03/2019
Fantastic move.
Customer Service
Quality
Value
Fantastic move, lads were positive & nothing was a bother. No complaints. Thank you so much.
Which? Trusted Traders Consumer14/02/2019
Great service
Customer Service
Quality
Value
Made moving easy. Guys efficient and respectful of the stresses of moving home.
Liz, Renfrewshire13/02/2019
My review
Customer Service
Quality
Value
Very happy
Sean, Lanarkshire08/02/2019
Top job
Customer Service
Quality
Value
All good - the boys were superb, couldn't have done more to help. 10/10 the best, thanks.
Laura, Surrey06/02/2019