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Trusted Traders

Richard Healey Removals Limited

Logo on white
Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb final logos group 01

4.9

275 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Richard Healey Removals Ltd founded in 1965, by Richard (Snr) and still in his & the familys safe hands! Thats why the business has successfully expanded over the years yet maintained the family values & service our loyal customers have grown to expect!

Celebrating 50 years specialising in commercial and domestic removals throughout Ayrshire, Glasgow & the UK wide & recently europe too!, Despite numerous awards & accreditations our most important goal is and always will be to maintain the high standard ensuring we earn your loyalty & referals for a further 50 years of success!

Domestic Removals to suit YOU!
Affordable Student Removals & Storage
Relocation Solutions Tailored For Business
Local Authorities & Public Sector Contracts
Tailored, Short & Long Term Containerised & Self Storage
Pallet Storage & Distribution UK Wide
Worldwide Shipping

Its Your Move! for us its all about YOU!

Quality Assured

BS EN 12522
BS 8522
BS EN 14873
BS EN15713
ISO 9001
ISO 14001
ISO 180

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • secure shredding document destruction specialist removals

Customer reviews

Reviews summary

4.9
275 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Stressful, not interested in customer
Customer Service
Quality
Value
I used this company as the sales patter, the professionalism, the which trusted trader etc was all there. I've had a nightmare. Been called a lair, not interested in customer satisfaction or proper customer service. Was left with damage to furniture after paying for services, I feel where not carried out correctly. In fact, on day of quote I explained what I expected. I was not told otherwise and now being fobbed off. I would not recommend and wish I had not let the sales patter sway me. Totally unprofessional back office support.
Whoiam?25/10/2018
The trader replied (on 07/11/2018)
I am very sorry that you have not been satisfied with the service provided by Richard Healey Removals Ltd. We can confirm we have taken your complaint comments very seriously which is why a Director of the company has been dealing with this matter with you in respect of all the issues you have raised. You contacted us about a set of bunk beds which you claim had been damaged during your move. We spoke to the crew who carried out the move, asking if they recalled any damage and had made you aware of any damages. The team of removers confirmed they had not caused any damages or had the need to make you aware of any issues. Regardless of this we passed the details onto our insurance company who have settled this claim with you. All services as detailed in your quotation were carried out on the day of the removal. From your comments it appears you are still not satisfied with the resolution however we feel we have sufficiently dealt with the issues raised to date. If there is any further information you have not made us aware of then we would welcome your correspondence.
Fantastic crew
Customer Service
Quality
Value
Moved from house to a flat 7th floor Richie and the guys were great from start to finish. Helping with packing, dismantling beds, rebuilding beds. they were chatty and helpful, made a stressful day go smoothly. I would highly recommend this company and they have moved several friends of mine now and they were very impressed
jsharpe23/10/2018
The trader replied (on 07/11/2018)
Thank you very much for taking the time to leave a review, we are glad you were satisfied with the service. We will pass on your comments to the crew who carried out your move
Very friendly and efficient company
Customer Service
Quality
Value
We had to move from Renfrewshire to Aberdeenshire, about 175 miles. We took the packing package which, hopefully would minimise damage to any of our expensive ornaments (Moorcroft etc) and glassware. Everything was packed on the 1st day and the removers took the load back to their depot. On the 2nd day everything was offloaded without delay. The damage - one small chip to a sideboard door, everything else survived intact. The guys were incredible, very pleasant and incredibly careful with our possessions. We had a good laugh with the guys as they were so good. Cannot recommend this company enough, 10/10.
Elickguy09/10/2018
The trader replied (on 07/11/2018)
Thank you for your review.
On time, helpful & polite
Customer Service
Quality
Value
Richard Healey's team where great. They were very considerate and helpful. Arrived on time and moved us out on time on a tight schedule.
Kathleen, Renfrewshire21/09/2018
The trader replied (on 07/11/2018)
Thanks for the review Kathleen
Pleasant, cheerful and willing
Customer Service
Quality
Value
Removal men arrived on time and speedily got to work. They worked as a team Everything was extremely well packed with no breakages or anything missing when boxes were opened. They worked speedily, not even stopping for a cup of coffee. They were pleasant and cheerful and willing at a time which for me was quite emotional, leaving a home I had been in for 45 years. A credit to their company.
Barbara, Inverness-Shire14/09/2018
Excellent service from all involved
Customer Service
Quality
Value
We were really pleased we picked Richard Healey for our move. We chose them as they seemed very sensible and gave us the most confidence during the survey. Everyone we came into contact with was kind and reasonable. Georgina at the office answered lots of queries happily and was very understanding of our situation with missives being concluded close to the move date. The guys on the day were great and again very understanding and patient while they sat for several hours waiting for the funds to be transferred so we could move in. Flawless and highly recommended, thank you to all involved with our move.
Catriona 29/07/2018
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish. Richard, Levi and Dylan did a fantastic job, especially on one of the hottest Fridays we have ever had. All moved and unloaded by 1.30pm. Wouldn’t hesitate to use them again. Well done!
Brydee25/07/2018
Miracle workers!
Customer Service
Quality
Value
We consider ourselves very fortunate to have had our removal day organised and managed by Richard Healey Removals. From start to finish, the lads worked tirelessly and courteously. Nothing was too much trouble. Incidentally, the couple moving into our property used the same company and they were equally pleased! Genuinely, our day could not have been better- the weather helped as well! Well done Richard Healey Removals. You and your company really have something special and deserve to progress to something huge in the business. Thank you, Nick and Rosemary Little
Rosiepose28/06/2018
Professional and friendly
Customer Service
Quality
Value
Many thanks to Stuart and Declan who made my removal straightforward and stress free. The guys were very hardworking and efficient but also friendly. From the initial survey to the administration to the removal itself, I was more than happy with this company and I would recommend them.
Sharon13/06/2018
Professional
Customer Service
Quality
Value
Very pleased with the job, efficient, professional and timely. Removers very friendly and helpful.
Abigail, Cheshire08/06/2018