Boiler broke on Monday, and Kristian was out the very same day to inspect it and explain the issue. He took the time to walk us through what had gone wrong and the best way forward. Our boiler was 10/15 years old, and the part needed would have been extremely expensive, but Kristian was honest and upfront, recommending a new boiler and offering to fit it for a very fair and modest price. On Friday, James came round to install the new boiler. He was very friendly and installed the boiler while I was away working. The whole process was quick, tidy, and completely hassle free. Couldn’t be happier with the service professional, honest, and great value. Highly recommend and will definitely use again in the future.