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Endorsed by Which? Trusted Traders

RJR Installations

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4.9

59 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

RJR Installations is a sole-trader enterprise, based in and around Hertfordshire. I specialise in kitchen and bathroom/wetroom installations and refurbishments.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Bathroom fitters

    • Wet rooms
    • Bathroom refurbishment
  • Handyman and home maintenance services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
59 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
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Worth the wait
Customer Service
Quality
Value
Having contacted Richard initially last summer to do a number of small jobs for me, I had to wait six months between quote/job done, I think because of the ‘covid induced’ demand for handyman services like his. However, Richard’s work was worth the wait! Having had someone else do a really poor job putting up mirrors and shelves, Richard came in to make good – which he did admirably. He also put up a dozen or so pictures for me and was very patient with me changing my mind all the time. He put up a cabinet and boxed in pipes in my bathroom, and particularly the boxing in, was far better than I was ever expecting. He did all this in 2 days. He worked hard both days and took very little time off for lunch/breaks. He was the tidiest handyman I’ve come across – with tools in one hand and his Henry hoover in the other. Even though there was a long time between quoting and the job getting done, he stuck to the exact dates he initially gave me for the work. His quote was emailed to me in a professional spreadsheet form and he stuck to this completely. Throughout the job, he was thoroughly professional in his work and manner - to me, my property and my belongings; and I felt was a genuinely decent person all round. I would absolutely recommend using RJR Services to anyone - even with small, bity jobs like mine. I will definitely be calling on Richard for future jobs I need doing, and would absolutely recommend him to others.
Customer in Hertfordshire Posted on 30/06/2022 , work completed 27/05/2022
1st class work
Customer Service
Quality
Value
Richard did an amazing job of removing my 30-year-old kitchen and replacing it with new units, compact laminate worktops (which are notoriously difficult to fit), sink and taps, shelving and appliances. The end result is flawless! You can expect absolute attention to detail, he is methodical, takes his time and he never cuts corners to speed up the job - the result is perfection. Richard is a good communicator and he kept me informed throughout the job, he will work with you to overcome unforeseen challenges and he is fair and open with his pricing. I can highly recommend him and that he works best on copious cups of tea and chocolate biscuits!
Customer in Hertfordshire Posted on 29/06/2022 , work completed 28/06/2022
Top Quality Bathroom Refit
Customer Service
Quality
Value
We had a complete bathroom refit- plaster, electrics, tiles (floor and wall) plus the furniture and fittings. Richard’s attention to detail is second to none and ensures a top quality finish. From the beautifully placed metro tiles to the paint finish it all looks fantastic and we are thrilled with the results. Any problems that come up are met with an attitude of “how can I solve this for you” rather than having to find an alternative. I wouldn’t hesitate to recommend Richard and we will no doubt use him again.
Customer in Hertfordshire Posted on 16/05/2022 , work completed 06/01/2022
Kitchen instillation, attention to detail and high standards of workmanship are incredible
Customer Service
Quality
Value
During the planning of my new kitchen I arranged for Jon from Howdens and Richard from RJR Installation to meet me at the same time at my home to see if some bespoke solutions would indeed be possible, as this would enable me to make the best use of my small kitchen space. Richards input was a great asset at this stage suggesting how he would be able to adapt the Howdens kitchen furniture to suit my requirements. I then engaged Richard to remove my old kitchen and installed the new Howdens kitchen and I am extremely delighted with the end result. His attention to detail and high standards of workmanship are incredible and are second to none. Richard has a great rapport with the small number of specialist contactors he uses who achieve the same level of customer satisfaction. During the removal and installation works Richard kept the work area clean and tidy. I am extremely pleased with the job he has done and have no hesitation in recommending him.
Customer in Hertfordshire Posted on 23/04/2022 , work completed 18/03/2022
Trustworthy and Tidy
Customer Service
Quality
Value
Richard advised on and then fitted my new kitchen units. I found him to be efficient, polite and helpful at all times. He was clean and tidy with his tools during the installation, even having to work around the family at times. Would definitely recommend. I am very pleased with the job he has done.
Customer in Hertfordshire Posted on 20/04/2022 , work completed 05/04/2022
High Standards
Customer Service
Quality
Value
As a result of Richard’s high standards of workmanship I now have a smart porch extension and toilet. Importantly Richard’s word can be trusted. He is a good communicator , being in regular contact over times and decisions associated with the project. His good negotiating skills smoothed the way when other contractors were involved. When unexpected setbacks and challenges arose - none of which were of Richard’s making - I was confident that they would be dealt with patiently and determinedly. Attention to detail included meticulous accounting and recording of costs. My contribution was mainly to provide plentiful supplies of tea!
Customer in Hertfordshire Posted on 14/01/2022 , work completed 07/01/2022
Good work and Great result
Customer Service
Quality
Value
I needed a modification to the fridge freezer housing unit so that I can install a free standing fridge freezer. RJR installations was recommended by a friend and I found the work done was excellent. The housing now looks as if there was no modification needed and I am very pleased with the result. Richard is a very tidy workman and left the work area spotless.
Marion in Hertfordshire Posted on 26/05/2021 , work completed 25/05/2021
Kitchen instillation - fantastic work
Customer Service
Quality
Value
Richard installed our Howdens kitchen and we can’t recommend him highly enough. He is incredibly detailed and thorough and managed the instillation without any issues. You can tell he is very experienced. The end result is perfect. It was a pleasure to have him working on the house - he works very hard and is extremely conscientious. He arrives on time every day and works late if necessary. We love our new kitchen - thank you Richard!
Customer in Hertfordshire Posted on 15/05/2021 , work completed 01/12/2020
Bathroom repairs
Customer Service
Quality
Value
Third time I've used Richard for Bathroom works, and while he is available I see no point in using anyone else. He is hard working, reliable, tidy, and he completes the job exactly as he advises. As a final comment he has come out under budget in 2 of the 3 jobs.
Philip in Hertfordshire Posted on 11/04/2021 , work completed 09/04/2021
Disappointing
Customer Service
Quality
Value
We engaged RJR to help us replace a double butler sink and granite worktops in our kitchen. At first he worked well and removed/loosened the old worktops and helped us order the new taps but we had to order them, the worktops and the new sink ourselves. This ended up being fine. The issues then started when we’d paid him for that and asked him to do the rest of what he agreed to do, fit the new sink, plumb in the taps and wastes and tidy up. He failed to do this claiming it should be done by the granite fitters and as a result we had to get someone in to fit the sink properly, a plumber in three times and a tiler twice which all cost extra and hence we were disappointed.
Customer in Hertfordshire Posted on 19/12/2020 , work completed 20/11/2020