Work started to replace our wooden windows on 18th April 2019. There were nine in all of varying sizes, some at ground level and some at first floor. Normally it was expected work would take a maximum of 3 -4 days. The house was built in 1926 and the architect could not have envisaged that windows/doors may require replacement. The work spread over 8 days of exceedingly hard and difficult activity with one window alone taking one whole day! The fitters were not a little frustrated with the task discovered but applied themselves diligently. They were excellent and took care to ensure that minimum damage was done to the surrounding stonework. The product itself is excellent and has enhanced the appearance of the house as well as improving the security, insulating and maintenance aspects. Dealing with the company was a pleasure, queries and problems dealt with in a professional and competent manner.

I used Rodda & Hocking to replace 15 wooden sash windows with PVC casements. Quotation: They were helpful and quick to respond with a quotation. It was the cheapest out of 4 companies so, given the good reviews they had received, I decided to use their services. They informed me of the payment structure and that works would normally start within 2 weeks of the 2nd payment. Starting Works: Their office were not the best at communication after the deposit was paid. I made the 2nd payment, as requested, but no one contacted me to arrange installation. I wasn't too concerned about when the installation started so I didn't chase as hard as I could have but I did send a couple of emails that were not responded to and I did make a few phone calls which were not returned as I was told they would be. When I mentioned this things started moving faster. Installation: We had four guys on site the works took about 5-6 days to complete. Three of the installers were excellent. They took pride in their work and I could not fault their workmanship. They did not rush and took the time required to complete an excellent job. One of them was not so good and was removed from site after a couple of days. After sales: The office were certainly a lot faster chasing me for final payment than they were to respond to my requests prior to installation! All paper work (i.e. warranties etc) were received promptly. One glazing bar fell off but they attended promptly to re-glue it on.