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Trusted Traders

RS Computer Services

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5.0

98 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday 10:30–14:30
  • Sunday - Closed

About

Why Us?
We have been serving the IT needs of the people in/around Northampton for over 20 years. We’ve developed a reputation as knowledgeable and honest PC repair specialists.

Many of our customers come back to us time and again because they know their computer problem will be fixed by someone they know and trust.

-Great reputation built up over 20 years.
-Huge customer base of loyal, happy customers.
-Outstanding technical knowledge built on hands-on experience.
Fixed and clearly displayed pricing.
Collect and Return Option.

Contact us, we will respond during office hours, we fix our prices so everyone knows where they stand before our services begin, labour and call out charges range from £22.20, £36.00 and £58.80 Our standard Diagnostics charge is just £22.20p and for this we will travel to you and carry out our fault diagnostics in your presence, diagnostics charges are not applied if you chose to continue with a repair service.
We also book appointments outside of regular hours.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Hardware Installation
    • Wireless networking
    • Apple Mac Repairs
    • Laptop repair
    • Data recovery
    • Server support
    • PC Repairs
    • Network Cabling

Customer reviews

5.0
98 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job done under lock-down conditions
Customer Service
Quality
Value
Problem solved quickly and efficiently. Although i am not very computer savvy, Roland was very help full. I will certainly use him again if i have any more problems.
Customer in Northamptonshire Posted on 19/05/2020 , work completed 06/05/2020
Swift and efficient service
Customer Service
Quality
Value
I took my laptop to Roland on a Friday afternoon, and it was fixed and ready to collect the following afternoon, with clear explanation of corrected faults. This is the second time I have had this good service from him.
Customer in Northamptonshire Posted on 05/02/2020 , work completed 01/02/2020
Personable, helpful and knowledgeable service.
Customer Service
Quality
Value
Rowland has been fixing my laptops and desk-top PCs for many years now. He has always been pleasant and in my opinion; patient with my often-limited technical knowledge. His recommendations for upgrading / improving / adding hardware &/ software are unbiased and customer-focused. I shall be continuing to utilise his services well into the future.
Customer in Northamptonshire Posted on 04/01/2020 , work completed 14/05/2019
Excellent job
Customer Service
Quality
Value
Rowland could not have been anymore helpful & obliging. Excellent service & very good advice given.
Carol, Northamptonshire Posted on 27/08/2019 , work completed 27/08/2019
Professional and efficient service
Customer Service
Quality
Value
I contacted Rowland after seeing his advertisement in a local directory and reading the favourable reviews on his work. I was not disapppointed. He listened to my problem, explained his pricing system before undertaking the work. He arrived on site at the agreed time but unfortunately could not cure the fault on site. He took the machine away and kept me informed of his progress and costs promptly. On returning the machine he set up all the required programmes and installed a more effective virus protection. He also undertook additional work on my partner's computer. We were both impressed with his knowledge and workmanship. I would recommend him and would use him again. Many thanks. Lynn
Lynn Posted on 21/08/2019 , work completed 21/08/2019
The trader replied (on 29/01/2020)
Thanks Lynn for taking the time to share your experience of my services. My Pleasure, Kind regards Rowland.
Goes extra mile
Customer Service
Quality
Value
Highly recommend, does go the extra mile. Very trustworthy. Professional job.
Gary, Northamptonshire Posted on 12/08/2019 , work completed 12/08/2019
The trader replied (on 29/01/2020)
Thank you for the kind review and thanks for choosing my services. Regards Rowland
Excellent commitment to customer service
Customer Service
Quality
Value
This trader upgraded my PC with a new hard drive and some difficulties were experienced post fitment that meant the PC lost functionality. Despite the root cause of the problem being difficult to pin down, he persevered and solved the problem. Excellent knowledge of his business and service to his customer.
Customer in Northamptonshire Posted on 09/07/2019 , work completed 08/07/2019
The trader replied (on 29/01/2020)
Thank you for taking the time to review your experience. and thanks again for your patients while i resolved the issue. Kind Regards Rowland
Very Good
Customer Service
Quality
Value
work was completed within 3 days price was very good and was notified of possible faults that may need attention in the future
Customer in Northamptonshire Posted on 30/06/2019 , work completed 28/06/2019
The trader replied (on 29/01/2020)
Thank you for taking the time to share your experience. I'm sorry for the slight delay (3 days Oops!) Kind Regards Rowland
Fast, friendly and reliable service
Customer Service
Quality
Value
I’ve been looking for weeks for 2 things a) a reasonable price and b) someone with reliable reviews I rang up RS computer service in hope for a reasonably priced quote and he quoted me a price which was the best I had found over Northamptonshire not just Northampton. Brought my laptop in; within an hour I had a text saying it was done. He had the parts on sight which weren’t the ones he had originally anticipated and worked out more expensive however, despite the price of the parts being different he stuck to his original quote which I found to be brilliant customer service. It also offered a profound personal touch to his service which I was immensely pleased with. I have every intention of returning the next time one of my devices decide to ring in sick. Thank you ever so much you’ve made my day! K french
K French, Northamptonshire Posted on 21/06/2019 , work completed 21/06/2019
The trader replied (on 29/01/2020)
Thanks for taking the time to share your review K. You just made my day! Thank you! Regards Rowland
Very prompt and very professional
Customer Service
Quality
Value
Sorted a very slow laptop, gave much good advice. Very efficient and prompt service at a reasonable price and no add on after quote given except for parts at cost.
Robert, Northamptonshire Posted on 07/06/2019 , work completed 07/06/2019
The trader replied (on 20/06/2019)
Thank you for taking the time to share your experience with others, Glad to have been of service! Regards Rowland