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Trusted Traders

RS Computer Services

Logo on white
Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday 10:30–14:30
  • Sunday - Closed
Profile thumb rscs logo v02 trimmed

5.0

79 Reviews

About

Why Us?
We have been serving the IT needs of the people in/around Northampton for over 20 years. We’ve developed a reputation as knowledgeable and honest PC repair specialists.

Many of our customers come back to us time and again because they know their computer problem will be fixed by someone they know and trust.

-Great reputation built up over 20 years.
-Huge customer base of loyal, happy customers.
-Outstanding technical knowledge built on hands-on experience.
Fixed and clearly displayed pricing.
Collect and Return Option.

Contact us, we will respond during office hours, we fix our prices so everyone knows where they stand before our services begin, labour and call out charges range from £22.20, £36.00 and £58.80 Our standard Diagnostics charge is just £22.20p and for this we will travel to you and carry out our fault diagnostics in your presence, diagnostics charges are not applied if you chose to continue with a repair service.
We also book appointments outside of regular hours.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Hardware Installation
    • Wireless networking
    • Apple Mac Repairs
    • Laptop repair
    • Data recovery
    • Server support
    • PC Repairs
    • Network Cabling

Customer reviews

Reviews summary

5.0
79 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Fantastic service
Customer Service
Quality
Value
After what was most likely a quick commission based sale at a high street computing shop, the laptop I had spent hundreds of pounds on was so slow and unresponsive! I contacted RS Computer Services and within 5 minutes of talking I already knew I’d called the right place. Rowland was flexible with my working hours, he gave me options and didn’t tell me I had to spend hundreds more to fix the problem. He has a very efficient home office located in Northamptonshire and worked tirelessly at all hours to get my laptop back to me with a quick time turn around. Great customer service provided and very cost efficient. I felt like he went above and beyond for me and fixed my problem with a minimal cost effect. Would highly recommend!!!
Customer in Northamptonshire13/02/2019
Happy customer
Customer Service
Quality
Value
5* service. Excellent customer service. Quick and reliable. I would highly recommend Roland and will definitely be using his services again.
Customer in Northamptonshire11/02/2019
Same day response.
Customer Service
Quality
Value
Came to sort out my laptop. Did various checks. Was unable to correct my laptop and said my router was at fault. He very kindly phoned my provider and after some discussion was able to get my provider to send their engineer who came the next day. He was very patient and came across as a very helpful and knowledgeable man. It's all sorted now. Thank you.
Evelyn, Northamptonshire01/02/2019
To The Rescue
Customer Service
Quality
Value
It's been at least a couple years since my computer performed as it should hence, I decided to have it sorted. I found this service, made a call and the rest is now history. I can attest to the fact that the service received was fast, efficient, friendly, professional and the cost is so very reasonable it's almost unbelievable for all the work done. I'm also left with the peace of mind that I can call for support if I ever need it. Thank you for coming to my rescue.
Customer in Northamptonshire18/01/2019
Life saver.
Customer Service
Quality
Value
One of my laptops broke which had valuable data files on it for work. It being a particularly awkward Linux system, it was completely corrupted but I always go to Rowland for his energetic and friendly approach. He took time to really figure out how to rectify and restore my files. He went to great length for me. Life saver and will use again.
Benji, Northamptonshire19/11/2018
The trader replied (on 17/01/2019)
Thanks Benji, not sure i saved your life but we did get you back up and running with all your data.
Excellent work
Customer Service
Quality
Value
Engineer was efficient, professional, did far more work than we expected and paid for.
Ian, Northamptonshire06/11/2018
The trader replied (on 17/01/2019)
Glad to have been of service, Thank you for your shared opinion of our service to you.
My review
Customer Service
Quality
Value
Prompt service.
Peter, Northamptonshire05/11/2018
The trader replied (on 17/01/2019)
Thank you Peter. hope all is well.
Very good service and problem solving
Customer Service
Quality
Value
I had a number of problems with my laptop. I'm experienced in IT and upgrading computers so I tried to fix it but couldn't. Late at night I looked for local companies that could fix my laptop and contacted 4 of them. The next morning RS Computer Services was the 1st to contact me by a number of hours. I dropped off my laptop and within an hour the problems were identified and parts ordered. I got my machine back a couple of days later. The service, feedback and turnaround was exemplary and Rowland has proved to be a godsend in this instance. I have no trouble in recommending him and his company. Thanks Rowland
Bernard Brookes01/10/2018
My review
Customer Service
Quality
Value
Brilliant.
Frederick, Northamptonshire01/10/2018
The trader replied (on 16/11/2018)
"Brilliant" Review! Thank you Frederick.
Brilliant - such patience.
Customer Service
Quality
Value
Roland was faced with some difficulties which he handled professionally and with consummate patience. I would have no hesitation in recommending RS Computer Services.
Paula, Northamptonshire04/09/2018
The trader replied (on 16/11/2018)
Thank you for the review Paula, a pleasure to have helped you.