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Trusted Traders

RS Computer Services

Logo on white
Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday 10:30–14:30
  • Sunday - Closed
Profile thumb rscs logo v02 trimmed

5.0

65 Reviews

About

Why Us?
We have been serving the IT needs of the people in/around Northampton for over 20 years. We’ve developed a reputation as knowledgeable and honest PC repair specialists.

Many of our customers come back to us time and again because they know their computer problem will be fixed by someone they know and trust.

-Great reputation built up over 20 years.
-Huge customer base of loyal, happy customers.
-Outstanding technical knowledge built on hands-on experience.
Fixed and clearly displayed pricing.
Collect and Return Option.

Contact us, we will respond during office hours, we fix our prices so everyone knows where they stand before our services begin, labour and call out charges range from £22.20, £36.00 and £58.80 Our standard Diagnostics charge is just £22.20p and for this we will travel to you and carry out our fault diagnostics in your presence, diagnostics charges are not applied if you chose to continue with a repair service.
We also book appointments outside of regular hours.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Hardware Installation
    • Wireless networking
    • Apple Mac Repairs
    • Laptop repair
    • Data recovery
    • Server support
    • PC Repairs
    • Network Cabling

Customer reviews

Reviews summary

5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent
Customer Service
Quality
Value
The service was excellent, Roland was very pleasant and knowledgeable. I would recommend him to anyone.
David, Northamptonshire23/07/2018
The trader replied (on 21/08/2018)
Thank you for the review David, glad to have been of help.
This bloke knows his stuff
Customer Service
Quality
Value
A prompt on site response at a very reasonable price. He was able to identify and fix the problem quickly and without fuss or disruption, plus he gave my system a boost. Not only is he efficient and knowledgeable he is honest too. I asked him about about various upgrades and he could have sold me a lot of kit but instead he recommended a simple no cost solution.
Cliff Westone10/07/2018
The trader replied (on 21/08/2018)
Thank you for the review Cliff, glad you was happy with the service.
Prompt and professional
Customer Service
Quality
Value
The problem with my laptop was dealt with promptly and at a reasonable cost. Very good service.
Elizabeth, Northamptonshire12/06/2018
The trader replied (on 21/08/2018)
Thank you for choosing our services and the review Elizabeth.
Excellent service
Customer Service
Quality
Value
Rowland very helpful and informative gave us options and prices so we could decide what's best for us. No hard sell. Work done very promptly, first rate guy, will certainly use again and recommend to others.
Andrew, Northamptonshire04/05/2018
The trader replied (on 21/08/2018)
Very kind of you Andrew, thank you for your review and choosing our services.
Great work, fantastic value
Customer Service
Quality
Value
My computer decided to crash while doing an update! Had used someone else before who was a rip-off so went looking for someone new & liked the fact that Rowland puts his address up! Rowland turned up bang on time had a look & told me the prices depending on problem. Called back a few hours later & said it was worst case. Had my computer back & working within 24hrs at the grand total of £58.80 inc v.a.t. Can't praise him enough & great value hope I wont need him again but if i do wont hesitate to call Rowland, cheers
tpphilips21/04/2018
The trader replied (on 21/08/2018)
Thank you for filling in the review card and letting people know your thoughts on our services. It's a pleasure to have met you.
Prompt And Professional
Customer Service
Quality
Value
These are my go to people for any computer problems. I always have received prompt and efficient response from them and they have serviced and/or repaired my machines speedily and efficiently.
Barbara, Northamptonshire20/04/2018
The trader replied (on 21/08/2018)
Thankyou Barbara, glad your happy with the service.
Outstanding quality of service
Customer Service
Quality
Value
My desktop failed at the worst possible time. Contacted Roland and he was at my home within 3 hours. Having anticipated a terminal breakdown, I was so impressed with how quickly and efficiently Roland not only identified and replaced the faulty part, but cleaned out the interior of the computer, removed malware and unwanted programmes, improved the speed by 50% and gave invaluable advice on protecting my data, all for a very reasonable charge. He explained his every step in advance, and proved to be most charming and friendly, engendering complete trust in his integrity. Roland clearly takes justifiable pride in the service he offers, and I cannot recommend him highly enough.
Blair Davies27/02/2018
The trader replied (on 05/03/2018)
Thankyou Mr Davies for a stunning review of the service you received. It's my pleasure to have been of service.
Rowland Smith of RS computer services. is the best that money and experience can buy!,
Customer Service
Quality
Value
Rowland's knowledge, expertise and professionalism is exceptional! he repaired my sick laptop so efficiently and quickly! unbelievable i was convinced i would need a new one ! he is also extremely personable and approachable, very kind too! like talking to an old friend about a problem! i can't recommend him highly enough, in an industry full of rogues, he is truly the most honest, and very trusted trader.
Lawley-Wakelin20/02/2018
The trader replied (on 05/03/2018)
Thankyou for your review of the service you received, I'm glad i was able to get your issue resolved.
The best I.T. Professional technician, money can buy!!
Customer Service
Quality
Value
Roland Smith has done computer repairs for me before, (approx. 7 years ago), and always with exceptional skill and competence. His knowledge and expertise are incomparable!! He is constantly requested to attend to and maintain business systems as well as non professionals like myself! And being of a senior generation, he has loads of respect and understanding for those like myself who didn?t grow up with I.T. I can?t rate him highly enough! So pleasant and approachable!I feel extremely lucky to have discovered him, and I recommend him to all friends, without hesitation!
Which? Trusted Traders Consumer20/02/2018
The trader replied (on 05/03/2018)
Thankyou for your review of the services you have recieved over the years. Always a pleasure.
Brilliant job
Customer Service
Quality
Value
Very friendly, explained job carried out fully and left me feeling very confident and reassured. Would highly recommend this company.
Lyn, Northamptonshire09/02/2018
The trader replied (on 05/03/2018)
Thankyou Lyn, a pleasure to have helped you.