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Endorsed by

Which

?

Trusted Traders

RS Computer Services

Logo on white
Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:30
  • Saturday 10:30–14:30
  • Sunday - Closed
Profile thumb rscs logo v02 trimmed

5.0

92 Reviews

About

Why Us?
We have been serving the IT needs of the people in/around Northampton for over 20 years. We’ve developed a reputation as knowledgeable and honest PC repair specialists.

Many of our customers come back to us time and again because they know their computer problem will be fixed by someone they know and trust.

-Great reputation built up over 20 years.
-Huge customer base of loyal, happy customers.
-Outstanding technical knowledge built on hands-on experience.
Fixed and clearly displayed pricing.
Collect and Return Option.

Contact us, we will respond during office hours, we fix our prices so everyone knows where they stand before our services begin, labour and call out charges range from £22.20, £36.00 and £58.80 Our standard Diagnostics charge is just £22.20p and for this we will travel to you and carry out our fault diagnostics in your presence, diagnostics charges are not applied if you chose to continue with a repair service.
We also book appointments outside of regular hours.

What we do

  • Computer Repairs

    • Virus and malware removal
    • Hardware Installation
    • Wireless networking
    • Apple Mac Repairs
    • Laptop repair
    • Data recovery
    • Server support
    • PC Repairs
    • Network Cabling

Customer reviews

5.0
92 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent commitment to customer service
Customer Service
Quality
Value
This trader upgraded my PC with a new hard drive and some difficulties were experienced post fitment that meant the PC lost functionality. Despite the root cause of the problem being difficult to pin down, he persevered and solved the problem. Excellent knowledge of his business and service to his customer.
Customer in Northamptonshire09/07/2019
Very Good
Customer Service
Quality
Value
work was completed within 3 days price was very good and was notified of possible faults that may need attention in the future
Customer in Northamptonshire30/06/2019
Fast, friendly and reliable service
Customer Service
Quality
Value
I’ve been looking for weeks for 2 things a) a reasonable price and b) someone with reliable reviews I rang up RS computer service in hope for a reasonably priced quote and he quoted me a price which was the best I had found over Northamptonshire not just Northampton. Brought my laptop in; within an hour I had a text saying it was done. He had the parts on sight which weren’t the ones he had originally anticipated and worked out more expensive however, despite the price of the parts being different he stuck to his original quote which I found to be brilliant customer service. It also offered a profound personal touch to his service which I was immensely pleased with. I have every intention of returning the next time one of my devices decide to ring in sick. Thank you ever so much you’ve made my day! K french
K French, Northamptonshire21/06/2019
Very prompt and very professional
Customer Service
Quality
Value
Sorted a very slow laptop, gave much good advice. Very efficient and prompt service at a reasonable price and no add on after quote given except for parts at cost.
Robert, Northamptonshire07/06/2019
The trader replied (on 20/06/2019)
Thank you for taking the time to share your experience with others, Glad to have been of service! Regards Rowland
Prompt courteous and professional
Customer Service
Quality
Value
I contacted this company from the net unaware until noticing that Rowland was a Which T.T. I am a Which subscriber, 86 years old. I am computer illiterate. My grandchildren could not get my printer working. Rowland arrived 5 minutes early. He asked if he should remove his shoes. He fixed the printer and explained that the printer should not be near a window as the sun had baked the ink. He went on to show me how to create a folder and scan. In the process he found a lost draft. To say I was impressed is an understatement, as was the cost.
Which? Trusted Traders Consumer30/04/2019
The trader replied (on 08/05/2019)
It was all my pleasure i assure you, Thank you for taking the time to share your opinion of the service you received, Regards Rowland.
Prompt, professional.
Customer Service
Quality
Value
Same day callout. Very soon sorted out problem router not router correctly. We had contacted NTL, who said there was no problem. Roland spoke to them and arranged for a new router to be installed the next day.
Philip, Northamptonshire08/04/2019
The trader replied (on 08/05/2019)
Thank you for taking the time to write a review Phillip, i'm glad you was happy with the service provided.
First class service
Customer Service
Quality
Value
An excellent and friendly service. Everything was fully explained, it's great to have found a decent computer repairer at last! Thank you.
Which? Trusted Traders Consumer21/03/2019
The trader replied (on 19/04/2019)
Thank you for the first class review, I'm glad to have been of help.
Absolutely fantastic service! Couldn't recommend RSCS enough.
Customer Service
Quality
Value
I'm not sure where to start with this review as every part of the service was outstanding! I made the fatal error of buying a refurbished MacBook Pro online for it to completely conk out on me 6-months later! I got in touch with Rowland at RSCS after a recommendation and, considering my tainted past of dealing with cowboys, approached with caution. I was worried about leaving my expensive laptop with someone I didn't know. However, upon meeting Rowland I immediately knew I was dealing with the right guy. Not only is Rowland a friendly, trustworthy guy but he's also a highly skilled electrician, passionate about his work and customers. His work is of outstanding quality, he has an acute eye for detail and troubleshooting, and he knows more about motherboards/electronics than anyone I've ever met. RSCS is a professional IT service of the highest standards. I'll never use any other company going forward.
Customer in Northamptonshire05/03/2019
The trader replied (on 05/04/2019)
It was a pleasure Grant, Thanks for choosing my services.
Excellent service. Highly professional
Customer Service
Quality
Value
An excellent service. Responsive and very professional. Explained costs, these never varied. Assured everything was working correctly. Never felt rushed. Could not fault service.
Julia, Northamptonshire20/02/2019
The trader replied (on 05/04/2019)
Thanks for the excellent review Julia, and thank you for choosing our services.
Friendly, fast & efficient service.
Customer Service
Quality
Value
A very friendly, fast and efficient service. Explained the problem clearly and in lay terms. Will definitely recommend his services to others. Very pleased.
John, Northamptonshire19/02/2019
The trader replied (on 05/04/2019)
Thank you John, it was a pleasure to meet you.