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Endorsed by Which? Trusted Traders

Rugby Double Glazing Ltd -Independent Network Installer

Profile thumb rugby2
4.9

33 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Independent Network have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Independent Network direct.

About

Here at Rugby Double Glazing, we are a small firm who aim to provide exceptional customer care, professional service and unrivalled products. We are a trusted installer of the highest quality VEKA windows, doors and conservatories.

All of our windows, doors and conservatories are fitted by our highly trained, skilled, professional installers. Our installations come with Independent Network's 10-year insurance backed guarantee.

About Independent Network
Way back in 1996, when the double-glazing industry was in its infancy, a group of proud, hard-working installers, all using industry-leading VEKA products, came together to form Independent Network. An organisation that would let them prove their commitment to quality, craftsmanship and service that is second-to-none.

What we do

  • Glaziers

  • Double glazing

  • Doors

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Roof Light
    • Roofline
    • Cladding
    • Guttering, fascias and soffits
  • Building construction contractors

    • Porches
    • Canopy
  • Garage door repairs and installation

  • More Services

    • windows
    • window

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
33 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Efficient and professional installation during the heatwave
Customer Service
Quality
Value
Victorian sash windows installed efficiently and professionally by Stacey and Paul. Punctual, friendly, polite and tidy. A real asset to their Company. The hot weather did not deter them in completing the installation on time. The windows are stunning and very classy. The bespoke arch window was worth the wait as it was the last window to be installed. I would thoroughly recommend Rugby Double Glazing. Special thanks to Freya, Thelma, Stacey and Paul.
Sharon in Warwickshire Posted on 23/07/2021 , work completed 19/03/2021
Fast and professional
Ordered my door but due to covid had to wait, which I did not mind as Rugby Double Glazing kept me informed. As soon as it arrived in to them they arranged a time to suit me straight away. The fitters arrived on time and dismantled old door and fitted new one, I'm very pleased with the results, will use again, and strongly recommend this company.
Pete in Northamptonshire Posted on 14/07/2021 (Reviewer did not use service)
Do Not Use Rugby Double Glazing
Customer Service
Quality
Value
No customer service. Do not reply to emails. Glass has been replaced in the windows, due to poor quality. Door fitted twice, left with scratch on handle, letter box not central, scratches all over the door inside and out, chunks missing, letter box that leaks when it rains and it sticks when being closed. Frosted glass in the opening of one window, scratch on the handle of that window. Told by the fitter it is beyond repair 4 weeks ago and the owner told me I would get a new door and glass for the window in 2/3 weeks. Today they have both gone back on their word and I have been offered for the scratches to be buffed out, the letter box to be moved and sealed. Every time they come out they do more damage than they repair. Also keep sending me certificates from Fensa to insure their work, Fensa do not insure work on commercial properties. Awful company, appalling workmanship, I would strongly suggest you DO NOT use this "company". This is my shortened nightmare, there is so much more to this and lots of pictures. Small claims court here we come.
Customer in Warwickshire Posted on 23/06/2021 , work completed 22/09/2020
Great job done !
Customer Service
Quality
Value
This is the second conservatory that RDG have installed for us. They are an excellent company to work with. Nothing is too much trouble. The work was completed very quickly, efficiently, and considerately by the build team. Thank you! The staff in the office were friendly and on the ball. We intend that this property be our permanent home now we are in our late seventies, and we look forward very much to enjoying our super conservatory. A great job done! Thank you everybody. John and Arlene.
John and Arlene in Warwickshire Posted on 27/05/2021 , work completed 25/05/2021
Two fixed windows
Customer Service
Quality
Value
Again RDG provided an excellent service - good quality product, great price and very efficient fitting team. Ko
Mike in Warwickshire Posted on 20/05/2021 , work completed 20/05/2021
Fabulous product and staff
Customer Service
Quality
Value
Absolutely thrilled with our new doors. Dealing with Rugby Double Glazing has been a good experience and the job was completed when agreed and to an excellent standard by courteous and professional fitters. I would definitely recommend them.
Diane in Warwickshire Posted on 25/03/2021 , work completed 24/03/2021
Top Class service
Customer Service
Quality
Value
I entered into the process of changing my windows with some trepidation, due to knowledge of pressurised sales tactics etc of the industry. However Rugby Double Glazing were a pleasure to deal with and a good product and installation service too.
Customer in Warwickshire Posted on 24/03/2021 , work completed 16/03/2021
Great work from Rugby Double Glazing
Customer Service
Quality
Value
I had a bedroom window and kitchen door fitted this year - there was a slight hiccup as the first door they delivered was to the wrong spec, but a replacement door was ordered swiftly and with no fuss. The guys were super efficient and friendly and left no mess. The office staff were also very efficient and friendly. I would certainly use the company again.
Customer in Warwickshire Posted on 19/03/2021 , work completed 18/03/2021
Full house window and door replacement
Customer Service
Quality
Value
We have had our house windows and doors replaced by Rugby Double Glazing. This comprises front door with side panels, back door, French windows and 12 windows. 7 of the windows have internal blinds fitted. We are very satisfied with the workmanship and the fitting team were fabulous, being calm and polite, cleaning up as they went and abiding by the Covid 19 protection requirements. I would recommend Rugby Double Glazing and have found them to be very helpful in selecting which windows and doors we would have as well as keeping us informed during the order and fitting process of what was happening.
Customer in Northamptonshire Posted on 05/03/2021 , work completed 04/03/2021
Inner porch door replacement
Customer Service
Quality
Value
Excellent service from Rugby Double Glazing. Good communication and made the process simple. Agreed and met dates for install all in good time. Fitters were great. Worked really hard. Tidy and friendly with a quality finish which they made sure we were happy with. No hesitation in recommending.
Customer in Warwickshire Posted on 03/03/2021 , work completed 01/03/2021