We would give 0 stars as we have received abysmal customer service and communication post work carried out upon their recommendation. We agreed upon a quote for a new downpipe fitting AND a gas fire installation which was £130 total. Reasonable cost so we booked and waited several weeks for a date to which the engineer then turned up and refused to fit the fire but did the other job ( took 30 mins). We were left with no fire and seeking another company in winter who couldn’t fit our fire for 4 more weeks! Safegas deducted just £16+ vat off our bill for not fitting the fire so this robbing company is demanding £110.88 for the other half of a 30 minute job which my husband could have done himself. We would never have agreed to this amount for just the pipe. Despite requesting them to look into this payment query they say their revised price is correct?!? There appears to be some serious miscalculation here as we pointed out for them to fit a fire they say it is just £16+ vat! Our issue is the revised cost shouldve been communicated prior to doing the job not an afterthought and expecting near enough full payment. Unfair, unprofessional and would not recommend.

The 2 very polite and hard-working engineers arrived at the time I was informed they would, which has never happened with any other workmen I've had from other companies before. For me this was a great start! They did a good job, very neat and tidy, treating my home as if they were working in there own home. Just a couple of re visits after to fit switch and timer in the airing cupboard. I think this could have been prevented had the lads been given proper instructions as to why the electrical switches needed to be fitted. Overall very pleased and would definitely recommend Safegas.

Had a new boiler installed and the old one taken out. They were quick, easy and helpful. They were courteous and informative. The work was done on schedule and on budget and even came back the next day to explain to me what to do (after failing the previous day... me not them!) really pleased with their service.

New Gas Boiler installation replacing old Boiler Fast and efficient quote / survey. Price competitive. Easy to get hold of. Turned up on time on the day. No mess. Two well presented engineers. No fuss and completed and left working within a day. Easy and pleasant experience.