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Endorsed by

Which

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Trusted Traders

Satellite Television Contractors Limited

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–13:30
  • Sunday - Closed
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5.0

9 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Satellite Television Contractors aka. STC Digital TV Services were est. 1968 when our primary focus was Television Aerials & TV Rentals. We are a family business & have a vast experience gained since the sixties of the TV entertainment industry with an intimate knowledge of our coverage area. We operate out of our Hemel Hempstead office which is located on the high street in Apsley & has a sales desk where we welcome the opportunity to meet our customers & discuss their requirements. We are SMATV qualified CAI Plus members & have a small fleet of fully qualified installers who are CRB checked, heights trained, CSCS accredited & have each worked for us for many years. Our office & sales desk staff provide a friendly, informative reception, offering technical advice where possible to our many repeat customers whose long term custom is our goal. We offer both domestic & commercial services, specializing in communal/IRS TV/Satellite systems.

What we do

  • Aerial and satellite installers

  • Accessories and parts

  • More Services

    • audio visual
    • wireless control
    • flat screens
    • wall mounts

Customer reviews

5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Impressed
Customer Service
Quality
Value
I was so impressed with this company. Right from the beginning Answering my questions on the phone, to making a booking to come out to sort my Ariel, to communicating arrival times, to a lovely engineer who was thorough and helpful to following up the visit. The whole process was so efficient and easy. I can’t remember the last time I received such great service. Thank you - I am a very happy customer and it has restored my faith in how things should be run!
Customer in Greater London06/04/2019
Fabulous
Customer Service
Quality
Value
Brilliant from start to finish! Kept me informed from the word go as to the timescales, updated me when there was a short delay, rang me the day before to confirm installation, rang me on the day to advise of arrival time. Ray was wonderful - friendly, knowledgeable, polite, clean and tidy, installed the projector in a very professional manner and was acutely aware of what our company does and the attention to detail required. I really can't recommend them highly enough.
Customer in Hertfordshire11/12/2018
Knowledgeable and Professional
Customer Service
Quality
Value
Were able to get someone to the problem really quick, fixed the problem with no hassle or drama, with service like this no one is going grumble at all!!!
Rodney F10/11/2018
Would definitely use them again
Customer Service
Quality
Value
First rate service from beginning to end. Prompt and friendly answering of my call, and able to give a price range estimate and book me in rather than having to refer to someone else. Then a call in the morning to confirm the appointment, and the technician turned up on time, was also friendly and efficient and charged exactly the minimum amount in the estimate. Oh, and he fixed my aerial so it was not only working, but also no longer needed an anti-interference power supply.
Which? Trusted Traders Consumer13/02/2018
Excellent service and knowledgeable engineers
Customer Service
Quality
Value
We have used this company for 47 years - since we arrived in the area. Charlene has taken over from her Dad who started the company and runs it with great efficiency. She is very knowledgeable herself and her 2 engineers went about their task quickly and efficiently. They cheerfully redid some of their work because we changed our minds as to positioning so very obliging.
Berkley27/07/2017
Which? Local Review
Customer Service
Quality
Value
Telephoned in advance to let me know when engineer would be arriving. Identified water getting into aerial booster and replaced parts. Overall an excellent service and thought good value for money. Definitely would recommend them.
RHB02/11/2011
Which? Local Review
Customer Service
Quality
Value
Despite several attempts and some huge expenditure primarily, the problem was diagnosed as my cabling. This was replaced quickly, cleanly and with very reasonable cost. There was no unwanted upselling, just a good job completed efficiently.
Paul B200829/07/2011
Which? Local Review
Customer Service
Quality
Value
I engaged this company recently to resolve an issue with my Sky reception and to convert a satellite receiver to digital. I was very pleased with how the job was handled and the work was done. The two engineers were very helpful in sorting out my somewhat non-standard set-up of equipment.
Buffalogirl13/05/2011
Which? Local Review
Customer Service
Quality
Value
We first used this company many years ago and were very pleased with their work. When we upgraded our system recently we asked for a quote and the work was carried out quickly and efficiently. Very friendly and co-operative. Ray even came back some weeks later to re-adjust the television due to broadcasting changes.
Mrs F from HH23/03/2009