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Scott Jenkins Water Softeners Limited

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4.9

168 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

I was a plumber by trade and started my own plumbing company in 2002. The business grew successfully over the course of the next 10 years.
Being a plumber is a major advantage if you are in the water treatment business. In fact the two go hand in hand, although I didn’t realise quite how much, until a life changing experience.
In 2012, my daughter Maisie was born with eczema.
But it was only when I installed a water softener at home to help her condition, that I was struck by the dramatic
effect that water can have; Maisie’s eczema went away and has never returned.
It felt like a miracle and, after that, I started spreading the word about the wonders of soft water. Demand from my customers grew rapidly and, before I knew it, water
softeners had taken over my entire bathroom showroom. So I decided that it would make sense to focus all my attention on these wonderful inventions.

Give us a call and join "the why didn't we do this sooner club"

What we do

  • Water softener installation and maintenance

  • Water treatment

  • Plumbers

  • Bathroom fitters

  • More Services

    • supplier
    • salt and filters
    • commercial water softeners

Customer reviews

4.9
168 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Totally outstanding service
Customer Service
Quality
Value
When we sold our house Scott came and took our Kinetico softener system out and stored it for us. When we moved into the new property he did a wonderful job of re-installing it. Our 'unique' property presented some plumbing challenges which Scott worked around to give us a perfect solution. A fantastic service. We also asked Scott to install a K5 water filter and this has made a marvellous difference to our drinking water quality. My wife and I would thoroughly recommend Scott's services to anyone considering beating the awful hard water we have in the south coast. A rare and reliable 5-star tradesman :)
Stuart in West Sussex20/02/2020
Replacement of old water softener with new.
Customer Service
Quality
Value
My ancient water softener leaked water over the Christmas period. Having contacted Scott Jenkins who was recommended to me by a neighbour, he was very quick to reply and to come to assess the situation which involved removing and disposing of the old system and to fit new. He took time to explain how the Kenetico Premier Compact unit worked and to explain how the plumbing was to be done to accommodate the new softener. Also how long the work would take. He arrived on time on the arranged day and worked quickly and efficiently taking time once again to advise me as necessary. I have no hesitation in recommending Scott and his company for their professionalism.
Customer in West Sussex20/01/2020
Excellent service
Customer Service
Quality
Value
Scott Jenkins installed an external water softener outside the kitchen, a new three way kitchen tap and a filter. At every stage we found them helpful, prompt and reliable. Installation went flawlessly and the result was even better than we expected. I am writing this six months after installation. We are very happy with our newly softened water and we have just bought another supply of block salt from Scott Jenkins - safely delivered on the agreed day as promised. Would highly recommend them.
Customer in West Sussex22/12/2019
Efficent replacement 20yr old softener
Customer Service
Quality
Value
Scott gave a courteous respectful clear explanation of the anticipated economics and performance of a repair v new Kinetico replacement. New model installed and thoroughly tested with appropriate advice and instruction in barely half an hour, with clear up and at agreed price. All within two days of old softener failing. Thoroughly recommend.
Will, Chichester29/11/2019
Supply and install water softner and filtered drinking water tap.
Customer Service
Quality
Value
Highly competent installer used experience to develop an excellent solution to a potential major problem associated with the installation site. Work was started at agreed time and completed within advised schedule. Work was carried out to a very professional standard. Work site was left spotless upon completion. No hesitation in recommending.
Customer in Hampshire19/06/2019
Immaculate work.
Customer Service
Quality
Value
Meticulous in his work which means he's slightly slow but it was perfect.
Michael, East Sussex17/05/2019
Excellent Service
Customer Service
Quality
Value
We were disappointed with the quality and hardness of the water when we moved into a new house in West Sussex and decided to obtain quotes from several companies providing water softeners. We decided to go with Scott Jenkins Water Softeners as we considered that his presentation, product and price was most suitable for our requirements. We arranged a suitable date for installation which was on time and Scott tidied up after the work was completed. An excellent job by a very capable person, we are extremely pleased with the results and highly recommend Scott and his company's products.
Customer in West Sussex09/05/2019
Old water softener removal
Customer Service
Quality
Value
Our old water softener was leaking water badly and on obtaining the Scott Jenkins telephone number from Kinetico, within the hour of phoning them we received a visit and the immediate removal of the old machine. The work was carried out thoroughly and all rubbish removed, leaving the kitchen totally clean and tidy. We are considering a replacement and would only use this firm if that is the route we decide to go. I only wish this company dealt with other plumbing/kitchen//bathroom matters as they are so professional, efficient and a joy to have in the home. It is very hard to find such companies for household work nowadays and I am so grateful that we were given their number by Kinetico water softeners. Would have no hesitation in recommending them.
Customer in Hampshire01/03/2019
Fitting Water Softener
Customer Service
Quality
Value
The Portsmouth Water Co. provides rather hard water, and I investigated water softeners. Scott Jenkins Water Softener turned up on time to give me a quotation. He was friendly, efficient, not too “pushing”, and explained where he would site the softener, and how he would run the additional piping, explaining that he provides a separate tap in the kitchen for drinking unsoftened water, fed through a special filter. He appeared knowledgable about his subject, and passed on his knowledge in a friendly way. I accepted his quotation, and he turned up on the agreed day, and fitted the softener that same day. He had to remove completely the shelf under the kitchen sink, which was fully understandable. He tidied up at the finish and left no mess at all. One year later, when he sent a new fiter which I fitted (very easy job), one of the valves around the filter leaked slightly, which I was unable to cure, partly because I was scared of tightening the coupling around the plastic pipe too much. As arranged, he repaired the leak when I was abroad, and the house was empty. That shows my trust in him.
Customer in Hampshire05/02/2019
My review
Customer Service
Quality
Value
Water softener fitted to agreed price in 2 hours. Very helpful in all aspects.
Nigel, West Sussex23/01/2019