My ancient water softener leaked water over the Christmas period. Having contacted Scott Jenkins who was recommended to me by a neighbour, he was very quick to reply and to come to assess the situation which involved removing and disposing of the old system and to fit new. He took time to explain how the Kenetico Premier Compact unit worked and to explain how the plumbing was to be done to accommodate the new softener. Also how long the work would take. He arrived on time on the arranged day and worked quickly and efficiently taking time once again to advise me as necessary. I have no hesitation in recommending Scott and his company for their professionalism.

Scott Jenkins installed an external water softener outside the kitchen, a new three way kitchen tap and a filter. At every stage we found them helpful, prompt and reliable. Installation went flawlessly and the result was even better than we expected. I am writing this six months after installation. We are very happy with our newly softened water and we have just bought another supply of block salt from Scott Jenkins - safely delivered on the agreed day as promised. Would highly recommend them.

Scott gave a courteous respectful clear explanation of the anticipated economics and performance of a repair v new Kinetico replacement. New model installed and thoroughly tested with appropriate advice and instruction in barely half an hour, with clear up and at agreed price. All within two days of old softener failing. Thoroughly recommend.

Highly competent installer used experience to develop an excellent solution to a potential major problem associated with the installation site. Work was started at agreed time and completed within advised schedule. Work was carried out to a very professional standard. Work site was left spotless upon completion. No hesitation in recommending.

We were disappointed with the quality and hardness of the water when we moved into a new house in West Sussex and decided to obtain quotes from several companies providing water softeners. We decided to go with Scott Jenkins Water Softeners as we considered that his presentation, product and price was most suitable for our requirements. We arranged a suitable date for installation which was on time and Scott tidied up after the work was completed. An excellent job by a very capable person, we are extremely pleased with the results and highly recommend Scott and his company's products.

Our old water softener was leaking water badly and on obtaining the Scott Jenkins telephone number from Kinetico, within the hour of phoning them we received a visit and the immediate removal of the old machine. The work was carried out thoroughly and all rubbish removed, leaving the kitchen totally clean and tidy. We are considering a replacement and would only use this firm if that is the route we decide to go. I only wish this company dealt with other plumbing/kitchen//bathroom matters as they are so professional, efficient and a joy to have in the home. It is very hard to find such companies for household work nowadays and I am so grateful that we were given their number by Kinetico water softeners. Would have no hesitation in recommending them.

The Portsmouth Water Co. provides rather hard water, and I investigated water softeners. Scott Jenkins Water Softener turned up on time to give me a quotation. He was friendly, efficient, not too “pushing”, and explained where he would site the softener, and how he would run the additional piping, explaining that he provides a separate tap in the kitchen for drinking unsoftened water, fed through a special filter. He appeared knowledgable about his subject, and passed on his knowledge in a friendly way. I accepted his quotation, and he turned up on the agreed day, and fitted the softener that same day. He had to remove completely the shelf under the kitchen sink, which was fully understandable. He tidied up at the finish and left no mess at all. One year later, when he sent a new fiter which I fitted (very easy job), one of the valves around the filter leaked slightly, which I was unable to cure, partly because I was scared of tightening the coupling around the plastic pipe too much. As arranged, he repaired the leak when I was abroad, and the house was empty. That shows my trust in him.