Endorsed by Which?

Scott Maintenance Services Ltd

4.9

98 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As a family run business Scott Maintenance Services are local to Rickmansworth and have been providing full Plumbing, Gas & Heating services in Rickmansworth and surrounding areas for over 30 years.

We have developed a great reputation over the years due to our professional, reliable and friendly service.

We offer a same day service for all our plumbing and heating customers. emergencies being a priority.

If you need a job done in the evening or over the weekend give me a call, I try and answer the phone at all times but if it transfers to my answering service, please leave a message and I'll call you back asap, alternatively if your jobs not that urgent you can email or text me with brief details and I'll get back to you.

What we do

  • Boiler, central heating and gas engineers

  • Gas installers

  • Heating contractors

  • Plumbers

  • More Services

    • servicing
    • repair
    • under floor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
98 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Fault finding and boiler service
Customer Service
Quality
Value
Our central heating had an intermittent malfunction so we contacted John. After a very thorough investigation he identified the problem (which a previous engineer had failed to spot) and made a temporary fix so that the heating was working and came back the following morning to fit the new part that was needed. (this was 23rd and 24th Feb). Today he returned to carry out a service of the boiler which was painstaking and very thorough. This is the first time I have used him and he will now be my first choice for any future heating or plumbing issues that arise.
Customer in Hertfordshire Posted on 28/02/2024 , work completed 28/02/2024
Professional and very helpful
Customer Service
Quality
Value
I've used John a number of times, for plumbing issues and boiler servicing, after he was recommended by a friend. He always does a great job and is very friendly, helpful and professional.
Customer in Buckinghamshire Posted on 10/02/2024 , work completed 07/02/2024
Competent boiler service
Customer Service
Quality
Value
For the third successive year, my wife and I have chosen Scott Maintenance to service our Bosch boiler. John is a personable and extremely competent engineer, in whom which we have total faith in achieving quality work./ His pricing is fair and since employing him we have had no problems to report. Whilst I have not read the other reports of his work, I do feel he deserves a rating of 5 rather than 4.9.
Customer in Hertfordshire Posted on 29/10/2023 , work completed 24/10/2023
Excellent every time
Customer Service
Quality
Value
Today, John from Scott Maintenance Services balanced and checked our radiators, topped up boiler pressure and vented our heating system. Previously he has sorted out leaking sink and fixed our heating system by installing a new pump (at the time, another heating engineer said we needed a whole new system which would have cost a fortune and involved knocking down walls). Every time, he has been prompt, efficient, courteous and professional. Cant recommend him highly enough.
Customer in Hertfordshire Posted on 25/10/2023 , work completed 25/10/2023
excellent worker
Customer Service
Quality
Value
As someone who has been around skilled craftsmen all my working life I think I am able to recognise a capable person. John Scott is totally trustworthy and reliable in all respects, charges a fair price, and is a perfect gentleman. I could not recommend him more highly.
Customer in Hertfordshire Posted on 26/09/2023 , work completed 26/09/2023
Annual boiler service
Customer Service
Quality
Value
John is very professional and has been coming to us for a few years. We look forward to seeing him next year.
Which? Trusted Traders Consumer Posted on 13/09/2023 , work completed 13/09/2023
Boiler service
Customer Service
Quality
Value
John has been looking after our boiler for many years and has just completed the annual service. As always prompt to arrive, and extremely professional in carrying out his work. That's why we keep going back to him for regular services and any other issues when they arise. Unhesitatingly recommended.
Customer in Hertfordshire Posted on 07/09/2023 , work completed 06/09/2023
Friendly, helpful and always responds quickly in an emergency
Customer Service
Quality
Value
We first encountered John in January 2017 when we had a massive water leak under our kitchen floor. The insurers' plumber dug up our floor to find the leak, and were responsible for putting right the damage caused, but were not responsible for fixing the leak itself. We were going to be left without water from Saturday until they came back the following week. I had to ring round local traders late on a Saturday afternoon and John said he would come out first thing Monday, as he had a family commitment on the Sunday. On Sunday morning he contacted me again to say that he could come on the Sunday but, in the event, the insurers' plumbers took pity on us and had done a temporary repair, so we said Monday morning would be fine. He turned up promptly on the Monday and fixed the leak. We were so impressed with him that, since then, he has serviced our boiler each year and dealt with any problems with our slightly ageing heating and hot water system. Any emergencies, and he will come out as soon as he can, and always at a reasonable price. We have recommended him to local friends.
Customer in Hertfordshire Posted on 06/09/2023 , work completed 06/09/2023
First class experience
Customer Service
Quality
Value
Have had many boiler services over the years but I don't recall having one done so thoroughly on previous occasions. John stripped down the unit and carefully removed all the debris that must have been building up for years then vacuuming any remaining dust inside the housing. The usual tests were then carried out to ensure the safety and efficiency of the appliance. John kept me informed of the work being carried out, which was unusual as previously engineers have informed me that it was sufficient for service to be done by merely testing the exhaust fumes that whole process taking no more than 20 minutes. John took about 1 hour 30 minutes, possibly a little longer than he would ordinarily have taken but he did take the time to show us what he was doing. My husband and I were most impressed by the thorough manner in which John carried out the service, his friendly and informative manner and how clean he left the work area. I would have no hesitation in recommending him to friends and family. He is the sort of person that restores ones confidence in tradespeople, he provided an excellent service at a very competitive price.
Customer in Buckinghamshire Posted on 06/07/2023 , work completed 06/07/2023
Excellent & Reliable
Customer Service
Quality
Value
Complete annual boiler service on 26/6 and fixed minor fault light issue that kept occurring. John has been my regular boiler maintenance and general plumber for whenever I've needed someone for some time now. He is a calm and polite professional who is reasonably priced, honest and expert in his work. He does his job without fuss and you can fully trust him. He is exactly the kind of professional you hope to find when seeking out a gas safe plumber. Highly recommend.
Customer in Hertfordshire Posted on 06/07/2023 , work completed 26/06/2023
Boiler service
Customer Service
Quality
Value
We have used SMS for several years. Consistent high quality service, highly punctual and identifies clearly what needs to be done.
Customer in Hertfordshire Posted on 29/06/2023 , work completed 29/06/2023
Excellent service
Customer Service
Quality
Value
We've used him for 5 years - he's always been very helpful, reliable and knowledgeable. And if you had to give him a mark out of 10, you'd give him a 10.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 06/06/2023
Extremely knowledgable and thorough
Customer Service
Quality
Value
John quickly showed his vast experience when servicing my boiler and Megaflow. His knowledge was reflected in the thorough procedures. He was helpful in his advice ongoing after the work was completed and he gave me the positive feeling of trusting him to carry out further work as he stood out to be an efficient trader. I would not hesitate to recommend him when consulted.
Customer in Hertfordshire Posted on 26/05/2023 , work completed 24/05/2023
The best plumber out there!
Customer Service
Quality
Value
I have used Scott maintenance services to service my boiler and sort out plumbing problems for the last 10 years. John is friendly, very knowledgeable and always has a smile on his face. I am always amazed at how quickly John responds to my requests and has never failed to diagnose problems. Today he has completely stripped my boiler down and replaced most of the insides leaving me with what is effectively a new boiler. This has saved me about £2k as I thought I would need a new one. Thanks again SMS, you deserve more than 5 stars.
Customer in Greater London Posted on 25/05/2023 , work completed 25/05/2023
It's the knowledge that matters
Customer Service
Quality
Value
John is very professional, likeable, knowledgeable and will go that extra mile, - willingly, when required. He really knows his stuff. Very highly recommended.
Customer in Hertfordshire Posted on 23/05/2023 , work completed 23/05/2023
Consistently reliable and detailed work
Customer Service
Quality
Value
I first found John Scott during lockdown when I needed my boiler servicing and my previous plumber had gone AWOL. I am very pleased with the work John has done servicing my heating system. He has helped with problems and obviously has the sort of knowledge to diagnose problems and provide solutions. Thoroughly nice person to work with. I totally recommend John Scott of Scott Maintenance Services Ltd.
Customer in Hertfordshire Posted on 05/05/2023 , work completed 05/05/2023
Great service as usual
Customer Service
Quality
Value
John has been looking after my boiler for a number of years and has always provide brilliant service. He has never failed to provide 100% service. I’d recommend him to anyone.
Customer in Hertfordshire Posted on 04/05/2023 , work completed 04/05/2023
Friendly professional service
Customer Service
Quality
Value
New house so wanted boiler service. John also agreed to give the gas fire and hob the once over. Clear reasonable pricing agreed in advance. John arrived spot on time, checked the gas meter/mains, then did boiler service (despite its awkward position). He went into the attic to check the flues for both boiler and fire, then showed me how the gas fire worked as I had no idea! Likewise explained the hob (I've come from all-electric). We had a discussion about the boiler's age, and spare parts availability, and he made no effort to 'upsell' a new boiler as some company engineers do. Quite the contrary. Invoice was as agreed. All in all a pleasure to do business with.
Customer in Milton Keynes Posted on 06/04/2023 , work completed 03/04/2023
Totally sound work
Customer Service
Quality
Value
I have used SMS for 4 years now and am entirely happy with his abilities, performance and cost. Thoroughly recommended.
Customer in Hertfordshire Posted on 07/11/2019 , work completed 07/11/2019
Successful installation of Hive system
Customer Service
Quality
Value
We have used John a few times before and were pleased to use him to install a Hive system in our new house. He arrived on time and was reasonable with his charges. We would recommend him to anyone.
Customer in Hertfordshire Posted on 18/09/2019 , work completed 18/09/2019
Repairing and replacing shower valve and pipe work, replacing kitchen tap.
Customer Service
Quality
Value
John arrived on time to give an estimate for the work to be done. On the day of the work to be carried out again arrived at the agreed time. He has done both jobs to a high standard and was neat and tidy throughout. We are very pleased with the service we received from Scott Maintenance Services Ltd and would not hesitate in using them again.
Customer in Buckinghamshire Posted on 25/08/2019 , work completed 20/08/2019
Best plumber around!
Customer Service
Quality
Value
John responded straight away to my call, he came over within the week to change a central heating pump, valve, do a power flush and add a filter. He is extremely polite, very clean and professional. John is definitely the best plumber I have ever met.
Pman175 Posted on 29/10/2018 , work completed 29/10/2018
Friendly and efficient.
Customer Service
Quality
Value
Once again John has helped us out. Our heating failed and he discovered 3 valves were leaking and had fused the boiler. He replaced them and now all is working well. Always very friendly and efficient. No hesitation in recommending him.
Hearn Posted on 25/10/2018 , work completed 25/10/2018
Great Job, Saved me a lot of Money !
Customer Service
Quality
Value
I contacted John having been advised by another company that the three radiators that were not coming on was due to the entire central heating system needing to be "flushed through" cost approx £800. However John who has done work for me before very quickly found that the issue was the valves on these three Radiators. He sourced the parts and returned a couple of days later. End result, three new valves supplied and fitted and central heating system fully operational at a total cost of £132, that I think says it all and I am very grateful. I will be calling John first in future.
Christina Keating Posted on 20/10/2018 , work completed 20/10/2018
Yes
Customer Service
Quality
Value
Good manners, good work, very professional. Would recommend to everybody.
Brian, Middlesex Posted on 26/09/2018 , work completed 26/09/2018
Prompt, efficient and friendly
Customer Service
Quality
Value
Excellent service, thorough and professional. Friendly and amiable . Gave one complete confidence in the work done and will definitely recommend him to friends and family.
Karine Posted on 12/09/2018 , work completed 12/09/2018
Very helpful and efficient.
Customer Service
Quality
Value
Asked John to carry out boiler service as our previous engineer had retired. Carried out a full service efficiently and explained what work had been done. I've no hesitation in booking him for next year's service and any for any problems that occur in the meantime.
SteveP Posted on 10/09/2018 , work completed 10/09/2018
Professional
Customer Service
Quality
Value
John fitted a new boiler. Although he was a little late arriving he carried out a professional and efficient job. He was very friendly and although there was a problem with the fittings he soon found a solution and carried out the work accordingly. He was recommended by a family member and I would not hesitate to recommend him and use him again.
Yvette, Middlesex Posted on 10/09/2018 , work completed 10/09/2018
Timely, honest & professional
Customer Service
Quality
Value
I made a call after my old boiler failed. He came later that day. He assessed, serviced, repaired and fixed the boiler. All of which was completed efficiently, effectively, honestly and good value. I appreciated his customer service and professionalism. Just what I needed. Perfect.
Alexander Posted on 05/09/2018 , work completed 05/09/2018
Prompt and professional
Customer Service
Quality
Value
John, from SMS, serviced our boiler this morning. He arrived on time, carried out the service as requested, and left the work area tidy. Very happy and will use SMS again.
Richard, Hertfordshire Posted on 31/08/2018 , work completed 31/08/2018
Your local friendly boiler engineer
Customer Service
Quality
Value
I found SMS via web search. I checked his reviews which looked excellent and recent. Spoke to him on phone to arrange a boiler service as he is a recognised Worcester Bosch engineer too. The date was only a few days away. He was also very courteous on the phone . He arrived as scheduled, even ringing me to say he was on his way. The service was carried out very efficiently and very good value for money. John is the sort of person you want turning up at your doorstep when you've picked him out from the World Wide Web. Very happy with him and I will be using him in future.
Trevor Posted on 22/08/2018 , work completed 22/08/2018
Reliable and friendly
Customer Service
Quality
Value
John came to do attend to a broken down shower which he replaced very quickly and efficiently. He came back later to service my old boiler. Very charming and polite to deal with. I would thoroughly recommend him.
Hearn Posted on 03/08/2018 , work completed 03/08/2018
Prompt, personal & professional.
Customer Service
Quality
Value
Annual boiler service carried out promptly and in a very tidy and professional manner. Work fully explained to me, and final invoice was just what we expected. A new and excellent contact for the future. John will be our first "point of call" from now on.
Mary, Hertfordshire Posted on 01/08/2018 , work completed 01/08/2018
Prompt & reliable
Customer Service
Quality
Value
Prompt, reliable & respectful. Solved the problem quickly and efficiently.
Rachel, Middlesex Posted on 13/07/2018 , work completed 13/07/2018
Good job
Customer Service
Quality
Value
Prompt service. Replaced tank valve would use again. Fair price, professional. I would recommend.
Barry, Hertfordshire Posted on 12/07/2018 , work completed 12/07/2018
Efficient & polite
Customer Service
Quality
Value
Very professional in the way he worked and explained every step of the job, nothing was too much for him. Clean and tidy. Will always use him unless not available.
Assoku-Katakity, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Prompt, efficient and friendly
Customer Service
Quality
Value
Excellent service, thorough and professional. Friendly and amiable - nothing too much trouble. Gave one complete confidence in the work done and will recommend him to friends and family.
Alan, Middlesex Posted on 02/07/2018 , work completed 02/07/2018
Very efficient & helpful
Customer Service
Quality
Value
Very prompt at agreed time, polite & worked well - explained in detail. Very efficient & helpful.
Valerie, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
My review
Customer Service
Quality
Value
Very professional.
Jonathan, Middlesex Posted on 29/05/2018 , work completed 29/05/2018
Prompt and efficient
Customer Service
Quality
Value
Courteous and helpful; fixed my taps quickly and effectively. Definitely on my list of "first to call" in an emergency.
Gloria S Posted on 17/05/2018 , work completed 17/05/2018
Totally reliable
Customer Service
Quality
Value
Serviced the heating system annually, and plumbing problems at other times. He gives confidence in all the work he does.
Bernard, Hertfordshire Posted on 23/04/2018 , work completed 23/04/2018
Excellent service.
Customer Service
Quality
Value
I have used John a number of times. He is always efficient and willing to help. No job is too small for him. I will not hesitate to recommend.
Billie, Hertfordshire Posted on 18/04/2018 , work completed 18/04/2018
Thorough and professional
Customer Service
Quality
Value
John was recommended by friends. He responded promptly to our inquiry, arrived very close to time and did a neat and thorough job. Very pleased.
Elizabeth, Buckinghamshire Posted on 03/04/2018 , work completed 03/04/2018
Excellent service
Customer Service
Quality
Value
Annual boiler service. Prompt, professional and friendly - all for a competitive price. Would recommend John to anyone.
greg lumsden Posted on 22/03/2018 , work completed 22/03/2018
My review
Customer Service
Quality
Value
Great service.
James, Buckinghamshire Posted on 15/12/2017 , work completed 15/12/2017
Excellent job
Customer Service
Quality
Value
Turned up when he said he would. Did a very thorough job. Found a part missing on the condensate drain of my boiler that nobody else had checked before. Will definitely use for other jobs.
David, Middlesex Posted on 06/12/2017 , work completed 06/12/2017
Good value service
Customer Service
Quality
Value
I contacted Scott Maintenance on the basis of Which? Trusted Traders recommendations after being let down too many times by a larger national company. John Scott was able to squeeze in an annual boiler service at short notice and did a thorough, good value job. Just one niggle, I would have welcomed a call when he was running 40 minutes late because of previous jobs.
Stuart, Buckinghamshire Posted on 04/12/2017 , work completed 04/12/2017
Professional and good value
Customer Service
Quality
Value
Fixed a faulty gas boiler and gave straightforward advice when requested. Very easy to work with!
David, Hertfordshire Posted on 04/12/2017 , work completed 04/12/2017
Genuine, prompt and professional
Customer Service
Quality
Value
As a landlord I need a company to rely on to take care of any plumbing or heating maintenance at a reasonable cost. That's why I recommend SMS Ltd.
Edward, Hertfordshire Posted on 29/11/2017 , work completed 29/11/2017
Friendly and professional
Customer Service
Quality
Value
John Scott was easy to contact on his mobile. He came as arranged to service out boiler. He was very friendly and did a very good job as well as checking the boiler, he cleaned it thoroughly (which was not done by my previous engineer). I would have no hesitation in recommending him.
Irene, Middlesex Posted on 10/11/2017 , work completed 10/11/2017
Prompt and professional
Customer Service
Quality
Value
Returned my call within 2 hours as stated. Gave good advice and came as soon as possible to fix my boiler.
Amelia, Buckinghamshire Posted on 08/11/2017 , work completed 08/11/2017
Annual Boiler Service
Customer Service
Quality
Value
Clean, efficient, polite, and fairly priced. No hesitation in recommending
Queffurus Posted on 23/10/2017 , work completed 23/10/2017
Brilliant, prompt, Professional as always
Customer Service
Quality
Value
As usual his approach is of a professional manner, I would always recommend him.
Bernard, Hertfordshire Posted on 19/10/2017 , work completed 19/10/2017
Couldn't be Better
Customer Service
Quality
Value
I couldn't have asked for better service. A quick and comprehensive response to my original enquiry about the replacement of a couple of TRVs, followed by the (non-urgent) work being carried out promptly and at a fair price.
Saw Posted on 17/10/2017 , work completed 17/10/2017
The trader replied (on 21/10/2017)
Thanks Mr Saw
Excellent - as always
Customer Service
Quality
Value
Great boiler service from John. Been using for 4 years now, and will continue to do so.
Mat, Hertfordshire Posted on 12/10/2017 , work completed 12/10/2017
Excellent service.
Customer Service
Quality
Value
Answered enquiry promptly, no delay in appointment. Arrived on time, worked efficiently and professionally, and answered all questions intelligently and well. Very, very pleased!
Colin, Hertfordshire Posted on 28/09/2017 , work completed 28/09/2017
The trader replied (on 10/10/2017)
Thanks Colin
prompt, professional and Courtesy
Customer Service
Quality
Value
Mr Scott is well respected professional. We have employed him for many years in plumbing work. Since we are profoundly deaf with no speech, Mr Scott's use of fingerspelling is wonderful.
Alex, Middlesex Posted on 25/09/2017 , work completed 25/09/2017
The trader replied (on 10/10/2017)
Thanks for the review Alex, yes I am able to communicate with Deaf people using sign language (not the best but I get by!) so please text or email me if you need my services or advice - John
Helpful and Cheerful
Customer Service
Quality
Value
Always happy to come over ASAP if there is a problem. Quick fix didn't last so re arranged his day to be able to come back to service boiler and fit new parts so we had heating and hot water.
Sue, Hertfordshire Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 10/10/2017)
Thanks Sue
Excellent Service
Customer Service
Quality
Value
John answered my call straight away and came to look at a faulty water pump at a time to suit me , he provided the quote the same day and completed the job efficiently. I would agree with all the other reviews that the service he provided was friendly, efficient and reliable. I would certainly recommend him.
Suzanne, Rickmansworth Posted on 22/08/2017 , work completed 22/08/2017
The trader replied (on 10/10/2017)
Thanks Suzanne
Prompt & professional
Customer Service
Quality
Value
Bathroom tap leaking after 17 years. Got replacement ceramic valves & fitted them. Got parts by taking photos of parts & tap.
A, Hertfordshire Posted on 09/08/2017 , work completed 09/08/2017
Prompt, efficient, professional
Customer Service
Quality
Value
John carried out the annual boiler service and fixed a small leak under the sink. No fuss, no mess, always reliable.
David, Middlesex Posted on 04/08/2017 , work completed 04/08/2017
The trader replied (on 10/10/2017)
Thanks David
Very responsive
Customer Service
Quality
Value
SMS responded quickly to an unexpected water leak. They identified the source of the leak and repaired it quickly and efficiently. Very helpful and courteous.
Stephen, Buckinghamshire Posted on 03/08/2017 , work completed 03/08/2017
The trader replied (on 10/10/2017)
Thanks Stephen
Excellent job
Customer Service
Quality
Value
This was the first time I have used Which? trusted traders. John Scott was polite, professional and worked efficiently. Clean and tidy work. I will certainly use Scott Maintenance Services again.
Janet, Hertfordshire Posted on 02/08/2017 , work completed 02/08/2017
The trader replied (on 10/10/2017)
Thanks Janet
Top quality & professional (A1)
Customer Service
Quality
Value
Reassuring to find a reliable and trustworthy local gas engineer. Efficient and friendly - even happy to give advice after the job had been completed.
Norman, Hertfordshire Posted on 26/07/2017 , work completed 26/07/2017
The trader replied (on 10/10/2017)
Thanks Norman
Boiler Service - Very Pleased
Customer Service
Quality
Value
I called John regarding a boiler service, he was polite and helpful. He attended as agreed, on time, serviced the boiler at the agreed price. I will certainly use SMS again as it was hassle free and good value.
Paul, Hertfordshire Posted on 13/07/2017 , work completed 13/07/2017
The trader replied (on 10/10/2017)
Thanks Paul
Excellent service - fast, friendly and good value
Customer Service
Quality
Value
Discovered a leaking pipe on Sunday morning, spoke to John on Sunday afternoon and he arrived at my house at 10:30am Monday. Repaired the leak quickly and charged a very fair price. Excellent service and would recommend to anyone.
Greg Lumsden Posted on 12/06/2017 , work completed 12/06/2017
Prompt, professional, efficient
Customer Service
Quality
Value
Recommended without reservations.
Paul, Hertfordshire Posted on 08/06/2017 , work completed 08/06/2017
Prompt & professional
Customer Service
Quality
Value
Always a pleasure to have this trader.
Eileen, Hertfordshire Posted on 06/06/2017 , work completed 06/06/2017
Would recommend
Customer Service
Quality
Value
John saved us today and restored out central heating/hot water. A very quick, same day response, John talked me through the fault and there was transparency about cost. Very pleased.
Claire, Hertfordshire Posted on 31/05/2017 , work completed 31/05/2017
Prompt, professional, courteous
Customer Service
Quality
Value
First time of using this trader, I found him excellent, and I would not hesitate to recommend him, and I certainly use him again.
Tessa, Hertfordshire Posted on 24/05/2017 , work completed 24/05/2017
Prompt and professional
Customer Service
Quality
Value
Helpful, clean, friendly, very good service
Katharina, Hertfordshire Posted on 23/05/2017 , work completed 23/05/2017
Prompt & professional.
Customer Service
Quality
Value
Having spent 2 days trying to find a plumber, leaving messages on their answer phones & no one returned my call, my niece recommended John Scott of SMS Ltd, he answered my call immediately, repaired a leaking pipe all within one hour. Excellent service.
Irene, Middlesex Posted on 13/03/2017 , work completed 13/03/2017
An exceptional plumber.
Customer Service
Quality
Value
Fast, efficient and high quality service.
David, Hertfordshire Posted on 02/03/2017 , work completed 02/03/2017
Prompt and professional and helpful
Customer Service
Quality
Value
All as above - prompt and professional. Very good.
Alan, Middlesex Posted on 20/02/2017 , work completed 20/02/2017
Really good
Customer Service
Quality
Value
Happy with the work, the explanations and the considerate service. Thanks.
Patrick, Middlesex Posted on 07/02/2017 , work completed 07/02/2017
Great job
Customer Service
Quality
Value
Very good workmanship. No problems with obtaining part. Very efficient.
Which? Trusted Traders Consumer Posted on 19/01/2017 , work completed 19/01/2017
Cool, calm and collected
Customer Service
Quality
Value
Very prompt and professional service. Knows what he's doing. Fair price. Neat & clean.
Ross, Hertfordshire Posted on 18/01/2017 , work completed 18/01/2017
Prompt & professional
Customer Service
Quality
Value
Annual service on boiler. Commission & test.
John, Hertfordshire Posted on 18/01/2017 , work completed 18/01/2017
Central heating services.
Customer Service
Quality
Value
Work was carried out in good order.
James, Buckinghamshire Posted on 12/01/2017 , work completed 12/01/2017
Prompt & professional
Customer Service
Quality
Value
I have used Scott Maintenance Services over the years and have found John very professional. I have been very happy with the service form John. Well done.
Som, Middlesex Posted on 16/12/2016 , work completed 16/12/2016
Excellent boiler service
Customer Service
Quality
Value
Although John turned up 40 min late, he was polite, did a thorough job and was helpful. It has taken some time to get a Gasafe person to actually do the job and I'll be using John again.
Keith, Hertfordshire Posted on 15/12/2016 , work completed 15/12/2016
Excellent
Customer Service
Quality
Value
Professional & prompt. Worked till late so it was completed in one day. Left flat clean & tidy, you would not have known they had been working all day.
Barbara, Hertfordshire Posted on 13/12/2016 , work completed 13/12/2016
Central heating fix
Customer Service
Quality
Value
I can highly recommend Scott Maintenance Service and especially John who, apart from being a good guy, is efficient, friendly and very good at his job. Trusted service at all times.
Howard, Buckinghamshire Posted on 08/12/2016 , work completed 08/12/2016
Efficient
Customer Service
Quality
Value
John was a very efficient worker. He completed all jobs quickly. Very friendly. He connected radiator, cleaned boiler and fixed a leaking pipe under sink. I would use John again.
Happy Customer Posted on 06/12/2016 , work completed 06/12/2016
Impressed
Customer Service
Quality
Value
John from Scott Maintenance came to look at problem. Got part. Came back & fixed. Very prompt, reliable & tidied everything when done. Very good. Many thanks. Will recommend highly.
Amanda, Middlesex Posted on 22/11/2016 , work completed 22/11/2016
Good work at short notice
Customer Service
Quality
Value
Central heating boiler repaired same day as fault reported. Friendly, honest, punctual & professional service.
David, Hertfordshire Posted on 18/11/2016 , work completed 18/11/2016
My review
Customer Service
Quality
Value
When John appears at the door, I instantly forgot all my worries about the broken boiler and when he leaves, I have no more worries and am warm again.
Monica, Buckinghamshire Posted on 15/11/2016 , work completed 15/11/2016
Prompt & professional
Customer Service
Quality
Value
Professional, tidy and very courteous and would definitely recommend him.
Brian, Hertfordshire Posted on 12/11/2016 , work completed 12/11/2016
Friendly and reliable
Customer Service
Quality
Value
John has serviced our condensing boiler for the past three years. He has done a thorough job each time, not like the engineers used by a large conglomerate that we used to employ. Arrives on time, very obliging to our requests, leaves everything clean and tidy. I would certainly recommend.
Graham, Hertfordshire Posted on 08/11/2016 , work completed 08/11/2016
First class service
Customer Service
Quality
Value
First class service. Would recommend highly.
Ann, Hertfordshire Posted on 04/11/2016 , work completed 04/11/2016
Professional
Customer Service
Quality
Value
Always polite, efficient, on time, clean and tidy. Very happy.
Anonymous Posted on 02/11/2016 , work completed 02/11/2016
Usual first class job
Customer Service
Quality
Value
I had no heat as the boiler broke down. I left a phone message on Sunday evening & John Scott rang back that evening. he attended Mon. P.M. & returned Tues. A.M. with the new part. He has been my gas & plumbing chap for 5 years.
John, Middlesex Posted on 01/11/2016 , work completed 01/11/2016
Thoroughly professional work
Customer Service
Quality
Value
John Scott outfitted 3 bathrooms, a large kitchen and installed a number of radiators as well as carrying out several repairs. All work was carried out to a high standard and we are delighted with the results. John is courteous and timely. His prices are fair and reasonable. I would recommend him for any job large or small.
John B Posted on 27/10/2016 , work completed 27/10/2016
Prompt and professional service.
Customer Service
Quality
Value
This is the second time in the last couple of months we've used the services of Scott Maintenance, and have received exemplary service on both occasions. Have no reservations for recommending.
Which? Trusted Traders Consumer Posted on 24/10/2016 , work completed 24/10/2016
Could not have been more helpful
Customer Service
Quality
Value
Our boiler went down on the morning of my son's graduation so no hot water! I called John who was away on holiday but he voicemail said to e-mail if it was an emergency. He came straight back saying he was home on Monday if that was not too late and made an appointment for 9.30am to come and fix the boiler and do its annual service. He was prompt, clean and tidy and always cheerful and friendly. Would highly recommend him, he did a small other job for me too and just charged a very reasonable time basis.
Sue P Posted on 26/09/2016 , work completed 26/09/2016
Great work!
Customer Service
Quality
Value
John Scott did plumbing work at my home; this included changing the taps to my kitchen sink. He did a brilliant job and I had no complaints at all. The customer service and quality of work was excellent, and I was happy with the price I paid. Great work!
Anonymous, Herts Posted on 12/07/2016 , work completed 12/07/2016
Brilliant work!
Customer Service
Quality
Value
John Scott and another worker came to my home and installed a boiler and numerous radiators. They did a great job and I was extremely happy with the work. It was all completed to time and to budget and I would highly recommend the company. The quality of work was also excellent!
Stuart, Hertfordshire Posted on 08/07/2016 , work completed 08/07/2016
Would recommend
Customer Service
Quality
Value
John Scott repaired my power shower and also replaced ballcock. He did an excellent job and I would highly recommend him. The customer service and quality of work was also great.
C, Hertfordshire Posted on 14/05/2016 , work completed 14/05/2016