Endorsed by Which?

Serviceteam Ltd


581 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


PPE, Sanitised & Open for business - Our tradespeople are equipped & ready in response to COVID19

DISCOUNT FOR ALL Which? CUSTOMERS on Gas & Heating, Plumbing, Electrical, Handyman, New Boilers, Safety Certicates & Roofing | 24/7 EMERGENCY OUT OF HOURS.

FINANCE OPTIONS - On new boiler installs - Visit our website for more details or call us to enquire now!

Benefit from using our Team of friendly Property Maintenance Engineers with specialties in HEATING, GAS, CENTRAL HEATING, BOILERS, HANDYMAN, BUILDING, ELECTRICAL, PLUMBING, PAINTING & DECORATING AND CAPENTRY. Available 24/7, 365 days a year to tend to your general and emergency needs. 

Serviceteam Ltd are based in Isleworth, Middlesex and cover the London, TW, KT, UB & HA post codes.

Our Loyal customer base love that we have

• Fast Response Times
• Qualified, Vetted & Friendly Engineers
• Clear and easy pricing
• 24hrs Emergency Services
• 5% off booking online

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Boiler installation
  • Electricians

    • Electrical testing services
    • Electrical emergency services
    • Electrical installations
  • Handyman and home maintenance services

  • Gas installers

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • Bathroom fitters

    • Bathroom Installation
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • UPVC lock specialists
  • Doors

    • Bi-fold doors
    • Fire doors
    • Composite doors
    • French doors
    • Front door
    • Patio doors
    • Timber doors
    • UPVC doors
    • ​Aluminium doors
    • Orangeries
  • Smart Homes

    • Home automation
    • Security
    • Automated home audio
  • Waste Disposal

  • Rubbish Clearance

  • Gardeners and landscape designers

    • Garden clearance
    • Garden maintenance
    • Weed control
    • Lawn treatment
    • Hedge trimming
    • Lawn mowing
  • More Services

    • radiators
    • central heating
    • electrical
    • repairs

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

581 reviews
Customer Service
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Having contacted Serviceteam on Monday for an initial quote, I'd expected a quick response as their website had indicated. I'd wanted some small jobs doing before the end of next week, ahead of a new sofa being delivered. I chased for an update on Weds, to learn that the "...estimating department is still reviewing the information provided...". Only on Thursday morning did I learn that my request "...was handled by a trainee and he has forgotten to check the postcode, I'm afraid we don't cover your area for this type of works at the moment..." To be fair, only a couple of days had elapsed and everyone can make a mistake, but given my deadline, every day counts! It's disappointing that (1) this could have been avoided as their website currently guides you to enter your postcode before anything else, but doesn't advise which postcodes are serviced, (2) that the trainee wasn't properly supervised when dealing directly with customers, and (3) that a Which? Trusted Trader is willing to publicly assign blame to it's trainees. Serviceteam - please fix your website to clearly show what areas are covered and please stop blaming your trainees when the responsibility and accountability is yours.
Customer in Greater London Posted on 07/12/2023 (Reviewer did not use service)
The trader replied (on 10/01/2024)
Hi - Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced in your recent interaction with Serviceteam. We understand the urgency of your small jobs, especially with the upcoming delivery of your new sofa. Regrettably, our response did not meet your expectations, and we genuinely regret any frustration caused. As mentioned on the website, our service area includes London, Greater London, and surrounding regions. However, during peak times, we may limit certain services in specific nearby areas. However, it has been delayed to inform you properly. We appreciate your understanding and recognition that mistakes can happen. However, we take your feedback seriously and are committed to avoiding such in future, taking full responsibility. Once again, we apologize for falling short of your expectations, and we appreciate your feedback. Serviceteam
Heating engineer
Customer Service
I use service team landlord service and the account management tool is big stress reliefer as all emails are responded promptly and work undertaken as quickly as possible. I would 100% recommend service team as they have quick and clear communication. Work is undertaken on time and the whole process is quick and easy which is what I need
Customer in Greater London Posted on 29/11/2023 , work completed 23/11/2023
Boiler repair
Customer Service
Great service! Very quick to respond. The boiler stopped working suddenly and they came and fixed it in no time.
Customer in Greater London Posted on 22/08/2022 , work completed 21/08/2022
Boiler Repair
Customer Service
Great service! Very quick to respond. The boiler stopped working suddenly and they came and fixed it in no time.
Customer in Greater London Posted on 03/08/2022 , work completed 02/08/2022
Boiler Serviced
Customer Service
Engineer was very polite and friendly. Came on time and once the service was completed, guided us on how to keep it in good condition for long time.
Customer in Greater London Posted on 27/07/2022 , work completed 26/07/2022
Lack of ServiceTeam is more accurate
Customer Service
Service team came to repair a leaking cylinder & recommended a replacement. The replacement they recommended and fitted was not suitable so the installer has now invalidated the warranty on the cylinder. We can also only get a max of 15mins hot water at a time max. Apparently, this is not their fault as they didn’t think that as professionals they should be checking out whether the existing plumbing was right for the cylinder. They have refused to take any liability. Refused any refund (only a tiny discount on a further huge bill to fit a different solution). We are over £1k out of pocket and having to find another installer who is capable of making a professional recommendation to fix it that does not include knocking through our kitchen wall. They did return to the property twice without charge but that was because no hot water was being generated at all and needed replacement parts (sent for free from the cylinder manufacturer despite the invalidated warranty). Do not recommend at all
Emma in Greater London Posted on 08/07/2022 , work completed 11/06/2022
The trader replied (on 19/07/2022)
Hello – We aim to give you the best experience with Serviceteam, and so are disappointed that you don’t feel this is what you have received. The installation involved a simple cylinder swap — with your property intact. This means that we had worked with the existing plumbing — for which we are not liable and had no reason to doubt, it had also served the previous cylinder well without issue. Contrary to our (or your) expectations, the manufacturers did not cover the cylinder under their warranty due to the (untouched) existing pipework (of which we have not altered; we swapped the old cylinder with the new). Therefore this exempts us from liability. Our sound "tried, tested & perfected" protocols followed G3 regulations and had not indicated to our engineer that the existing pipework would be a contradictive reason to void the cylinder's warranty; hence we suggest you talk to the pipework installers or the cylinder manufacturers. As, proof of your tenant's boiler misuse (temperature) — causing a user error — has been available to us, we are not in a position to look past this. In the event the cylinder manufacturer or original pipework installer cannot repair/alter these shortcomings in (their) boiler/pipework, we would be happy to complete the required works for you and have already provided you with a quotation to do so and a discount off of this quotation as a gesture of goodwill. — Best, Serviceteam
Customer Service
I found this trader on the Which Trusted trader Website and thought they would be reliable and helpful when completing works as they are part of the Trusted Trader scheme. In addition to that they also had some good reviews. Their communication turnaround time was pretty good but unfortunately they attended a vacant property with the keys from the estate agent - they couldn't gain access to the property as they had been given the wrong key. Not their fault up until this point. They took measurements from the outside but were of course unable to provide an accurate quote as they were unable to complete the quote from the inside. They did not contact the estate agent to ask them to bring the correct key over because "we do not have the time to call the agents and then have to wait around for an agent to bring over another set of keys". I found this showed a very disinterested attitude towards trying to resolve a problem, especially given that the estate agent is less than 1.5 miles away and it would have taken them 10 minutes for them to drive up to the address. I then asked if the trader could reattend to provide a quote from the inside of the property, but only if I pay another £110 for their attendance. They refused to refund me for the first failed attendance. I found this to be the type of service you would get from a disreputable trader rather than a which trusted trader - All for the sake of not being willing to make a quick phone call to the estate agent. I would suggest avoiding this trader and taking your business elsewhere.
Customer in Greater London Posted on 30/04/2022 , work completed 02/04/2022
The trader replied (on 26/05/2022)
Your review is very important to us. We’re disappointed that you are not 100% satisfied with the service we have provided which has been an unfortunate circumstance for all. As we have tried to explain, the inability to gain access to your property was unforeseen and outside of our control. In order to service you, we do request access to the property. Despite being provided with the wrong keys, we duly continued with our survey, the best we could (without access to the property). And thus have been able to provide you with the proposal we were initially attending to assess – albeit with a couple of caveats subject to being able to access the property and check a couple of elements. At the point of the visit we were unaware the agents had the correct set of keys, indeed they had already provided us with the wrong set! And having spent the better part of the allotted hour our tradesperson had to stick to his approaching appointments. “Travelling back and forth (to gain access to the property)” with no guarantee access could be provided, increasing the time on site (and potential costs) when we had already achieved what we had set out too was not (in our view) the logical thing to do, nevertheless we lacked the power to engage in it because if we did so, we would have been late for (and potentially missed) all upcoming appointments. We regret the circumstance and should you wish to proceed with the quoted work, we would arrange a free of charge site survey
Excellent gas boiler service
Customer Service
Second time I have used Serviceteam for an annual gas boiler service. Engineer arrived on time, carried out an efficient check of boiler, compression tank, gas meter and radiators. A cheerful and knowledgable engineer who I am confident did a great job!
Customer in Greater London Posted on 01/12/2021 , work completed 01/12/2021
A real find - good work and efficient organisation
Customer Service
I’ve now used Serviceteam a number of times and I’m very happy with their work and their organisation. I’ve struggled to find good electricians/plumbers etc and been horrified at the prices some charge. Serviceteam are good at their jobs, the office works very well and their rates are reasonable. Highly recommended!
Customer in Greater London Posted on 24/11/2021 , work completed 22/11/2021
Very satisfactory
Customer Service
The engineer was very friendly. He did a thorough job and was generally very helpful. The issue has been sorted out to my satisfaction.
Customer in Greater London Posted on 24/11/2021 , work completed 22/11/2021