Disinterested
I found this trader on the Which Trusted trader Website and thought they would be reliable and helpful when completing works as they are part of the Trusted Trader scheme. In addition to that they also had some good reviews. Their communication turnaround time was pretty good but unfortunately they attended a vacant property with the keys from the estate agent - they couldn't gain access to the property as they had been given the wrong key. Not their fault up until this point. They took measurements from the outside but were of course unable to provide an accurate quote as they were unable to complete the quote from the inside. They did not contact the estate agent to ask them to bring the correct key over because "we do not have the time to call the agents and then have to wait around for an agent to bring over another set of keys". I found this showed a very disinterested attitude towards trying to resolve a problem, especially given that the estate agent is less than 1.5 miles away and it would have taken them 10 minutes for them to drive up to the address. I then asked if the trader could reattend to provide a quote from the inside of the property, but only if I pay another £110 for their attendance. They refused to refund me for the first failed attendance. I found this to be the type of service you would get from a disreputable trader rather than a which trusted trader - All for the sake of not being willing to make a quick phone call to the estate agent. I would suggest avoiding this trader and taking your business elsewhere.
Customer in Greater London
Posted on 30/04/2022
, work completed 02/04/2022
Excellent gas boiler service
Second time I have used Serviceteam for an annual gas boiler service. Engineer arrived on time, carried out an efficient check of boiler, compression tank, gas meter and radiators. A cheerful and knowledgable engineer who I am confident did a great job!
Customer in Greater London
Posted on 01/12/2021
, work completed 01/12/2021
Recommended
A real find - good work and efficient organisation
I’ve now used Serviceteam a number of times and I’m very happy with their work and their organisation. I’ve struggled to find good electricians/plumbers etc and been horrified at the prices some charge. Serviceteam are good at their jobs, the office works very well and their rates are reasonable. Highly recommended!
Customer in Greater London
Posted on 24/11/2021
, work completed 22/11/2021
Recommended
Very satisfactory
The engineer was very friendly. He did a thorough job and was generally very helpful. The issue has been sorted out to my satisfaction.
Customer in Greater London
Posted on 24/11/2021
, work completed 22/11/2021
Recommended
Repair to heating flue
The work that was carried out was very good, the only problem was having to wait weeks for a part from the manufacturer but apart from that it was all good.
Customer in Greater London
Posted on 15/10/2021
, work completed 14/10/2021
Recommended
Professional and tidy
I think the best thing we found with Serviceteam was that the plumber was positive throughout and installed the water tank without complaint. Everything was explained to us and it all went smoothly. No drama or stress. Will definitely use again.
Rob in Greater London
Posted on 07/10/2021
, work completed 06/10/2021
Recommended
Fast efficient work
Luka worked efficiently and thoroughly to do all the tests needed for me to obtain a CP-12 Gas Safety Certificate. He explained the reasons for each test and was courteous and polite.
Customer in Greater London
Posted on 04/10/2021
, work completed 04/10/2021
Recommended
Great service again!
Booked boiler repair in the evening. They came at 12.30 the next day, time slot was confirmed by phone in morning and we were kept updated, we could even track the engineer once he finished his previous job. Engineer clearly new his stuff, fixed and serviced the boiler with a minimum of fuss. This is the second time I’ve used this service and it will be my first choice in future
Customer in Greater London
Posted on 01/10/2021
, work completed 01/10/2021
Recommended
Great work on fixing electrical fault
Serviceteam and the engineer Hayder were very responsive to fixing our electrical problem- which was the dryer tripping off all our electricity. On the first visit, Hayder identified the potential issue and sorted out the issue, although he had to return a few days later to rectify some residual difficulties. It was all done in an efficient and friendly way. I would recommend using Serviceteam.
David in Surrey
Posted on 13/09/2021
, work completed 13/09/2021
Recommended
I expected better given their prices
Booking: Positives: the quoting and booking on the phone was quick and efficient. The operator gave clear explanations of the options available and the prices. Negatives: I was told it would be possible to change the date of the booking, if the timing of the visit, which you only get told the day before, was not convenient. But the text only came late at night at 19:44, the day before which was also a Bank Holiday, and the engineer was coming first thing in the morning. So I didn't really have a choice and had to cancel another appointment to be there to receive the engineer. Also, I was not told that there would be a charge for parking and VAT would be added to that as well (why do they need to add VAT to parking charge?). Service engineer: Positives: arrived early and carried out the work in a COVID-safe way. Negatives: was not going to check one of the outflows of the boiler, because it was slightly hard to reach. Suggested he would just do it next year after I got the wood panel in front of it cut out (!) I offered to open the valve myself through a perfectly good access hole, using a spanner, which was very easy to do. For the price this trader charges, I had expected the engineer to have a spanner and do the work. Also really quite messy. Wiped the dust from inside the boiler with a cloth, gathering all of it in his hand and then dumping it inside my boiler cupboard on its newly changed carpet, as if it was a rubbish dump. Not impressed!
Customer in Greater London
Posted on 01/09/2021
, work completed 31/08/2021
Great job, clear information
This was a job to remove an Insinkerator waste disposal unit that had rusted badly and replace with a new one. On the first visit Jader made it clear the job was not routine as the unit was very difficult to remove, and that he would need to come back with an electric saw. Also he was not sure it would take only an hour, which is what I paid for with ServiceTeams. So I agreed to pay for extra time if necessary and Serviceteams got me another appointment with Jader the following day, a Saturday. Jader came back and sawed the old unit off in no time and installed the new one - all in less than an hour. Excellent job, highly recommended.
Customer in Greater London
Posted on 28/08/2021
, work completed 28/08/2021
Recommended
Fast efficient
Fast and efficient service - customer service from service team was excellent and invoice etc. Trader could be more friendly but did his job with no issues and was fast and efficient.
Customer in Greater London
Posted on 28/08/2021
, work completed 28/08/2021
Recommended
Plumbing repair to pressure limiting valve and expansion vessel
Kate was excellent in setting up the visit and making sure that the time and scope of work were agreed upon. Jader arrived on time having messaged in advance. He got on with the repair straight away. When he finished he showed me the damage to the old valve and explained that I did not need a new expansion vessel. He was very tidy and fully COVID compliant. Exceeded my expectations so again 5 stars.
Customer in Greater London
Posted on 26/08/2021
, work completed 25/08/2021
Recommended
Great work, very pleased
The service man was excellent and identified the problem quickly and fixed it immediately. Would definitely use again.
Customer in Greater London
Posted on 25/08/2021
, work completed 18/08/2021
Recommended
Boiler service
Very professional team. Jader was ponctual, very efficient. I have used Serviceteam several times and always find the service excellent.
Customer in Greater London
Posted on 20/08/2021
, work completed 20/08/2021
Recommended
Avoid
Based on my experience with this firm - steer clear. Their chap came with a replacement for Bath taps, basin taps and toilet cistern. Calls me in to confirm the job is complete and the basin taps hadn't been replaced. The bloke says "Oh, that's what is in that box - nobody told me". I then get grabbed from my bank an extra charge cos the guy had to stay at the house for longer to finish the job off properly. Having had my heating system flushed, it was very, very noisy. The chap left, deliberating setting pump to high instead of medium. It is still noisier at Medium than it was previously as so much air is left in the system. Now use Immersion Heater for heating water instead of Gas Boiler as otherwise, so much air ends up in bathroom radiator and it needing to be bled all the time. A wall tile was broken when removing the bath panel. I only found out a few days after paying up and the bank grab. I thought some chewing gum had been left on the floor but it was a drop-off from affixing the broken piece of tile. Also had boot marks on whitewalls as the shortish chap had such a small foot ladder to get into the loft, so he used the wall for leverage. There was a promise of preferential rates for Which? clients. Ask to get it. Don't assume by mentioning Which? you'll get it applied.
Customer in Greater London
Posted on 01/08/2021
, work completed 17/02/2020
Great service
Both the appointments team and Joe, the EPC surveyor were great. There were regular updates about what time they would be they. The work was done quickly with very little hassle.
Customer in Greater London
Posted on 15/07/2021
, work completed 14/07/2021
Recommended
Excellent Service
The service man assessed and resolved the issue in a total time of 30 minutes! He had to order a part between assessing the problem and resolving it. But difficult to get better service.
Customer in Greater London
Posted on 10/07/2021
, work completed 10/07/2021
Recommended
Very efficient
Jader was very efficient and came round earlier than scheduled but did a great job of servicing the boiler and providing me with a gas safety check.
Alex in Greater London
Posted on 07/07/2021
, work completed 07/07/2021
Recommended
Great Efficient work
I am happy with the service and repair of my boiler system which has a warm air heating system. Everything was communicated very well and clearly. The engineer came on time and provided a friendly and efficient service. Thank you.
Mrs Khan in Greater London
Posted on 07/07/2021
, work completed 07/07/2021
Recommended
Very fast response and all round professional performance
The appointment was arranged on Tuesday 6th July and the job was completed by 0900 on Wednesday 7th July! Altogether the on-line process was extremely straightforward, information was readily available and the engineer polite, professional and knowledgeable. Without question one of the most satisfying service call-outs I’ve ever had to make.
Customer in Windsor and Maidenhead
Posted on 07/07/2021
, work completed 07/07/2021
Recommended
Polite and focused painter.
Work being completed to repair water damage to ceiling was done in a professional & courteous manner!
Customer in Surrey
Posted on 05/07/2021
, work completed 05/07/2021
Recommended
Great and Reliable Service
Obtaining a quote was very easy. Kate was very helpful and extremely responsive. As to our plumber, Jader, he has come to our house on multiple occasions. Excellent workmanship and he is happy to spend time to explain things in a manner which is easily understandable. Always on time. Although a little expensive this is more than compensated by the quality and reliability of the service.
Customer in Greater London
Posted on 02/07/2021
, work completed 02/07/2021
Recommended
Excellent Service!!!
Was let down at the by a plumber (not associated with Serviceteam) I had booked a week prior to my job needing to be done. Contacted Serviceteam at 7:30am on a Monday morning and they had a qualified plumber out to me within two hours at a very affordable rate! Incredible service that I definitely recommend and will use again.
Customer in Greater London
Posted on 21/06/2021
, work completed 21/06/2021
Recommended
Timely and Polite
From start to finish my contact with service team has been helpful, professional and polite. David arrived at the start of the 3 hour slot, resolved the leaks quickly and was helpful and polite throughout.
Customer in Greater London
Posted on 03/06/2021
, work completed 03/06/2021
Recommended
Plumbing
Excellent tradesmen. Professional, experienced and quick. Very good info on when arrival of engineers was to happen.
Customer in Surrey
Posted on 26/05/2021
, work completed 21/05/2021
Recommended
Very reliable and professional
Turned up on time, very helpful, organised the work to be done efficiently - easy to use service - thanks!
Julie in Greater London
Posted on 14/05/2021
, work completed 14/05/2021
Recommended
Speedy reply and assessment
Called - got call back within 10mins, someone around within same day to assess works and a quote too Courteous and knowledgeable
Neil in Greater London
Posted on 16/04/2021
(Reviewer did not use service)
Recommended
Worchester Bosch boiler service
Again a most polite and efficient gas engineer done a super clean and service on boiler with no mess made. Would highly recommend this company for any home repair or service. Office staff are also professional in booking services.
Customer in Surrey
Posted on 14/04/2021
, work completed 14/04/2021
Recommended
Very poor communication and dreadful work
Originally I booked for someone to attend on Friday and paid a slight extra fee for that to occur, but I had to reschedule so it was delayed till Monday which was fine. They sent me an email and a text saying the engineer would arrive between 4-7pm. Monday came and by 7pm no one had shown up and I'd not received a message. I sent a Whatsup message to their emergency line (office had closed for the day). I got a call 20 minutes later, from the engineer saying the office had asked him to call me. No word of apology for being late. He turned up 20 minutes later and took a look at the machine. After 20 minutes he concluded he couldn't find an issue, I suggested we put some towels down and he start a cycle to demonstrate the problem, he said no, that wouldn't do anything. 5 minutes later, he powers up the machine, starts a cycle without putting anything on the floor and unsurprisingly it dumps water all over my floor so I have to rush away to get towels to mop up everything. A pipe had come loose which he did fix, but he still wasn't sure that was the root cause. His parting statement was 'fire it up again and if it leaks buy a new one, I don't know what's wrong'. Appalling level of service and customer care. Avoid this firm. Update on my review – The fix applied by the engineer didn’t work and on the first wash we tried the washing machine failed with exactly the same issue.
Customer in Greater London
Posted on 30/03/2021
, work completed 29/03/2021
Great work
Daren did a great job repairing the old (Victorian?) boundary wall in my garden - he worked really hard in challenging weather and the old wall is now looking really strong and sturdy and he blended in the new with the old really well. Really recommend Daren.
Customer in Greater London
Posted on 02/03/2021
, work completed 10/02/2021
Recommended
Great service
Darren and his team fitted a flat roof for us, super professional, clean today and great customer service.
Customer in Greater London
Posted on 24/01/2021
, work completed 20/01/2021
Recommended
Roof leaking
We weren’t sure entirely where/what the problem was but we got water inside when it rained. Daren and team managed to find the problem and carry out the works accordingly. The works were slightly delayed due to the weather but taken up as soon as it was dry enough. They even rerouted our gutters to prevent any further problems. Tidy, friendly, punctual ... and most importantly the issue with the roof was solved. Thank you!
Customer in Greater London
Posted on 21/01/2021
, work completed 15/01/2021
Recommended
Terrible service ( need new boiler)
We have just purchased a property . We had the home electrics and boiler checked . We have now moved in Just over a month after the checks were complete. We have come in and 2 lights now don't work and we need an electrician to come and fix them. What is even worse is that the boiler has been leaking for months and has corroded the pipes. It is not safe to use and we now need a new boiler. We trusted this company to give us an honest view of the periphery we were buying and now we have to shell out thousands because of this poor and dishonest work Do not use this company
Customer in Greater London
Posted on 19/12/2020
, work completed 09/10/2020
Good customer service
Boiler service and some small plumbing jobs. Jader was very efficient, helpful and knowledgeable. Price was competitive and great to be able to organise it online.
Customer in Surrey
Posted on 03/12/2020
, work completed 30/11/2020
Recommended
Fast efficient service
We have used service team on occasions to fix boiler thermostat, toilet nor flushing, unblock drain, and most recently fix radiator. These problems upset tenants and they expect a speedy solution. It's easy to book the job. The prices are always reasonable. There is minimal delay between the job booked and the tradesman being on site and the problem is solved - which means happy tenants. I thoroughly recommend this service.
Customer in Greater London
Posted on 19/10/2020
, work completed 16/10/2020
Recommended
Resealing shower tray
Very fast response time After I initially contacted them, and it was a clean and professional job. Friendly and polite plumber. Would recommend highly.
Customer in Greater London
Posted on 18/08/2020
, work completed 18/08/2020
Recommended
A terrible system that leaves total customer dissatisfaction
An Engineer attended, but he was unable to fix toilet as he did not have the ‘Part’, a ‘Donut washer’ and would need to return for a 2nd appointment. This meant, the £114.00 I was charge for a 10 minute appointment ended up down the drain (so to speak). A total waste of money. I was then quoted an additional £349.70 for the repairs. I obviously declined as It made more sense to replace an old toilet rather than pay this amount for repairs. I therefore, declined their quote. I could not make sense of their call-out system If all it meant was to inspect for 10 minutes at a cost of £114 and leave. A total rip-off.
Customer in Greater London
Posted on 16/01/2020
, work completed 07/01/2020
Quick diagnostic
Very good explanation of boiler problem. Would have liked to be given estimated timeframe when fault would be rectified - however I have been asked to wait for a response from office.
Aija, Middlesex
Posted on 02/12/2019
, work completed 02/12/2019
Recommended
My review
Very good communication and very quick.
Stuart, London
Posted on 19/11/2019
, work completed 19/11/2019
Recommended
Higley skilled personnel.
Highly impressed with Seamless service all the way from the initial WhatsApp problem description and call arrangement through to a very polite and knowledgeable engineer visit, who quickly diagnosed the problem and suggested a fix. I would highly recommend both Harry and Stephen and I'm sure the rest of the team are highly skilled personnel. Thank you and I hope your business thrives.
Dan, Berkshire
Posted on 15/11/2019
, work completed 15/11/2019
Recommended
Problem solved
Expensive but problem solved within 48 hours.
Ash, Middlesex
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Friendly and courteous
Lighting re-wiring. Stephen arrived within the allotted time. Was friendly and courteous and completed the job expeditiously.
Indi, Middlesex
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Professional.
M Jalal, Middlesex
Posted on 11/11/2019
, work completed 11/11/2019
Recommended
Great service.
Great service from engineer who visited, also was quiet and considerate of our young baby.
Mark, Surrey
Posted on 11/11/2019
, work completed 11/11/2019
Recommended
My review.
Harry was very polite on the phone and helpful and explained the emergency call out process. Nii Ens was very polite and efficient on site finding the problem very quickly. They have only completed a temp fix, coming back tomorrow to do a permanent fix which has been discussed.
Chanel, Middlesex
Posted on 11/11/2019
, work completed 11/11/2019
Recommended
My review
Really quick response, like 30 minutes after service team were contacted they were already at my door! I'm so grateful, I had no heating for a week.
Grace, London
Posted on 05/11/2019
, work completed 05/11/2019
Recommended
My review
5 star, good communication.
Anette, Berkshire
Posted on 01/11/2019
, work completed 01/11/2019
Recommended
Very good experience
A very good experience all round. Admin and booking dealt with efficiently and Jaden was excellent (as usual). He identified the problem & fixed it quietly & effectively & with the minimum of fuss. He is our go-to man for our plumbing issues.
Steven, London
Posted on 30/10/2019
, work completed 30/10/2019
Recommended
Very pleased.
Very pleased with the efficiency of David. Did a nice job.
Donald, Middlesex
Posted on 17/10/2019
, work completed 17/10/2019
Recommended
Professional.
Mr Jader is an amiable person and he has carried out the boiler installation professionally and tidily.
Hong Wing, Middlesex
Posted on 16/10/2019
, work completed 16/10/2019
Recommended
Wouldn't hesitate to recommend!
Had to wait until pm, would have preferred am (but doesn't everyone want someone NOW!). The electrician & 1 arrived when they said they would and completed the immediate task expertly, so no risk of danger. They also had good customer service skills. We've used Serviceteam before, we'll use them again and wouldn't hesitate to recommend them.
Dawn, Middlesex
Posted on 15/10/2019
, work completed 15/10/2019
Recommended
The team are very helpful
Stephen completed the job and kept me informed at all times. The service from start to finish was easy to book and the team are very helpful. Will definitely be using Service Team Ltd again.
Aline, London
Posted on 14/10/2019
, work completed 14/10/2019
Recommended
Workmanship was good.
Friendly, turned up on time and tidied up after themselves and the workmanship was good!
Celia, London
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Can't recommend them enough.
A simple booking process, I received a text the evening before with a 3 hour time slot and a text on the appointment day to say the engineer was on his way which can be tracked 'Uber' style, so convenient. Jader arrived (took shoes off) completed the service and on test found a 3 port valve issue (no heating) explained why and how a replacement valve was needed. Jader is extremely knowledgeable imparting sound information. How reassuring to be serviced by a professional engineer (and company). Highly recommend Serviceteam.
G., Middlesex
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Very happy.
I'm very happy with the service (speed, quality, communication).
Lana, London
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Punctual and courteous
Punctual courteous and friendly and you could not know he had been in the kitchen. A gentle lesson given to me on central heating controls and I didn't feel embarrassed when gently told there's nothing when with my system other than me not correctly using the control panel.
Patrick, London
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Very professional
Very professional diagnosed problem quickly.
Lai Yin, Middlesex
Posted on 30/09/2019
, work completed 30/09/2019
Recommended
Excellent!
I took a gamble contacting Serviceteam from off the web. It was a gamble that paid off. From my first telephone call they were very helpful and professional. Darren who came to do my job was excellent. I would definitely recommend Serviceteam.
A, Middlesex
Posted on 26/09/2019
, work completed 26/09/2019
Recommended
Excellent.
Excellent could not be better.
Sandra, London
Posted on 20/09/2019
, work completed 20/09/2019
Recommended
I would certainly recommend.
The job was scheduled in, all fine, but come the day they had to cancel my slot as the previous job had a gas leak. whilst this was not ideal the team worked for me and promise of a first slot, so I could get to work. Jader was excellent, he did a great job servicing the boiler & replacing a tower radiator for me. I'd certainly recommend.
Shabnam, London
Posted on 20/09/2019
, work completed 20/09/2019
Recommended
Recommend service team
Leonardo was polite, professional and very skilled. The job was carried out to a high standard and would definitely recommend and use his and his service team's services again. Thank you!
Diane, Middlesex
Posted on 19/09/2019
, work completed 19/09/2019
Recommended
Friendly & professional.
The booking process was straightforward. The plumber came on time, was friendly & professional & has efficiently completed the job without fuss.
Prue, London
Posted on 18/09/2019
, work completed 18/09/2019
Recommended
Good service.
Good service but didn't receive booking slot, had to call on the day to find this out which made making plans tricky.
Rivka, London
Posted on 13/09/2019
, work completed 13/09/2019
Recommended
Great service.
Suleman, London
Posted on 12/09/2019
, work completed 12/09/2019
Recommended
could not have been better.
David arrived early in the allocated time slot, was pleasant and knowledgable throughout, gladly answered my questions and did the job (boiler service) quickly and efficiently. Could not have been better.
Christian, London
Posted on 10/09/2019
, work completed 10/09/2019
Recommended
Very helpful
Very helpful explained everything properly.
Musaed, London
Posted on 10/09/2019
, work completed 10/09/2019
Recommended
Really knowledgeable
Really knowledgeable. Fixed the problems with my boiler. Gave sound advice. Really friendly engineer and really pleased with the service received today. Thanks David.
Will, London
Posted on 08/09/2019
, work completed 08/09/2019
Recommended
Simply outstanding
The whole experience was excellent, from receiving the quote arranging the time and the work carried out. Simply outstanding.
P, Middlesex
Posted on 28/08/2019
, work completed 28/08/2019
Recommended
My review
J, Hertfordshire
Posted on 28/08/2019
, work completed 28/08/2019
Recommended
Polite & helpful.
I was expecting a Pm visit. I turned up at am to find the engineer had already & visited conducted the annual boiler services. Doreen is hard of hearing, but she was more than pleased with the visit & the polite & helpful engineer. Pleas pass on my gratitude to Jade for his approach & helpfulness. We used you last year & will do so next year. Once again thanks for looking after us.
John, London
Posted on 27/08/2019
, work completed 27/08/2019
Recommended
Efficient
Plumber was efficient and polite. Good work
Dragan, Middlesex
Posted on 27/08/2019
, work completed 27/08/2019
Recommended
He was perfect.
Jade arrived at 7.20am, quickly diagnosed the issue, obtained new part from suppliers and fitted our new immersion heater. He was perfect.
Which? Trusted Traders Consumer
Posted on 27/08/2019
, work completed 27/08/2019
Recommended
Jader was extraordinary
I had to call the office and chase for arrival slot. When the engineer (Jader) finally came, I must say that he did a great job, very thorough and professional. He was extremely courteous and explained the job he was doing. No other engineers have ever done such a degree of service, surely he was extraordinary, and cared for safety of customers
Tamako, Middlesex
Posted on 26/08/2019
, work completed 26/08/2019
Recommended
Efficient.
He was efficient clean and confident.
Mazin, Surrey
Posted on 22/08/2019
, work completed 22/08/2019
Recommended
Fixed everything.
Darren showed up and fixed everything. 3 other plumbers (not Serviceteam) couldn't fix it.
Leila, London
Posted on 22/08/2019
, work completed 22/08/2019
Recommended
Would recommend Serviceteam
Good job. Very pleasant people. Would recommend them.
R M, London
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Fast & efficient
Knowledgeable, fast & efficient. Would recommend.
Chris, Middlesex
Posted on 19/08/2019
, work completed 19/08/2019
Recommended
Knowledgeable.
On time, friendly person. Knowledgeable.
Ismalia, London
Posted on 19/08/2019
, work completed 19/08/2019
Recommended
Neat job
Timely arrival, neat job, excellent clean up.
Alex, Surrey
Posted on 18/08/2019
, work completed 18/08/2019
Recommended
Prompt action
Prompt action taken and complaint resolved within the hour
Manta, London
Posted on 10/08/2019
, work completed 10/08/2019
Recommended
Innovative.
Replacement of lock, did the job promptly and was innovative incoming up with solutions, since the old (broken) lock was no longer available - so had to customise a different lock.
Nick, London
Posted on 09/08/2019
, work completed 09/08/2019
Recommended
Pleasant services
Fixed a leaky toilet in no time at all. Pleasant service and transparent pricing.
D, London
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Very pleased with service, speed & price.
I had an emergency same day visit booked. Engineer arrived within 2 hours of booking. He was very polite, courteous, thorough and took time to explain the problem and resolution. He fixed the issue, explaining options and warranty details in case of a more severe fault. Very pleased with the service and speed and price seemed fair. Would recommend and use again.
Michelle, Middlesex
Posted on 07/08/2019
, work completed 07/08/2019
Recommended
Efficient and thorough
Fast, efficient, thorough and a lovely man.
Carlie, London
Posted on 06/08/2019
, work completed 06/08/2019
Recommended
These guys are great
These guys are great - amazing service, super organised, amazing service, efficient and honest and fair pricing. I highly recommend.
Frances, Middlesex
Posted on 05/08/2019
, work completed 05/08/2019
Recommended
My review
Robert, London
Posted on 05/08/2019
, work completed 05/08/2019
Recommended
Really efficient service.
Really efficient service at short notice. Highly recommend.
K, Middlesex
Posted on 03/08/2019
, work completed 03/08/2019
Recommended
Plesant man
He knew his job. A pleasant man and quick to identify the problem. Many thanks to him and the company.
Sami, London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Highly recommended
Washing machine had a blocked wipe. Gyuala quickly diagnosed problem, saving a massive amount of hassle. all sorted within 30 minutes. Highly recommended.
Steve, London
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Definitely recommend.
I definitely recommend Serviceteam. They have been professional and helpful throughout the process. The replacement of electric shower was conducted safely and efficiently. The installer was on time and was knowledgeable. I would use their services again in the future.
Yosana, Middlesex
Posted on 26/07/2019
, work completed 26/07/2019
Recommended
Great work
Great work, very efficient and quick.
Dipesh, Middlesex
Posted on 25/07/2019
, work completed 25/07/2019
Recommended
Friendly and efficient
Phil, London
Posted on 24/07/2019
, work completed 24/07/2019
Recommended
Good/polite.
Good, The service man made a diagnosis and breakdown of work to be done on the next visit within 30 minutes. Good communication and clear. Polite - important for me.
Yoshi, Middlesex
Posted on 19/07/2019
, work completed 19/07/2019
Recommended
Broken boiler repair
James, London
Posted on 16/07/2019
, work completed 16/07/2019
Recommended
My review
Tom, London
Posted on 13/07/2019
, work completed 13/07/2019
Recommended
Excellent!
Very polite - excellent job.
Robert, Surrey
Posted on 08/07/2019
, work completed 08/07/2019
Recommended
Knowledgeablle & efficient
Tommy was very knowledgeable and efficient in his work repairing a jammed door lock.
Tom, Surrey
Posted on 08/07/2019
, work completed 08/07/2019
Recommended
Very very disappointed in ServiceTeam - £320 net for tap replacement
As my laptop kept freezing on their website, I emailed to request quotes. Charges online seemed reasonable - eg standard £96 to replace a tap supplied by the customer. This was one of several tasks at my elderly mother's house which is in an awful state as her mental health has declined and she previously refused all help. As I didn't have any photos of the works needed, and live 200 miles away, I paid for a survey. I explained again that I would only be there for a couple of days, more fool me. I also told the survey guy that we'd only want a basic tap and locks if they supplied them rather than me. They first sent a quote with no breakdown for parts or labour and not itemised for each job. I phoned to query this, and they emailed me this 'breakdown': Front door adjustment and lock replacement - £330+vat Guttering works - £335+vat Kitchen tap and silicone works - £320+vat Sub Total - £985+vat When I pointed out that it looked like they'd decided I was good for a grand, and made the quote fit that, they compromised by offering 5% off. I work in contract management and don't expect anything for nothing; this felt like opportunism and time wasting. If they quoted high as they didn't want the job, they should have said so or declined, but they were perfectly willing to book it in and take my money so that argument's a non-starter.
Customer in York
Posted on 05/07/2019
, work completed 04/07/2019
Excellent recommended
Excellent and thorough boiler service including checking radiators for air and pressure. Polite and clean. Fair price. Recommended.
Luis, Middlesex
Posted on 07/06/2019
, work completed 07/06/2019
Recommended
Efficient
Quick and efficient service.
Will, Surrey
Posted on 05/06/2019
, work completed 05/06/2019
Recommended
Highly efficient
We found service team highly efficient and punctual in their service. The engineers were professional and polite.
Syed, London
Posted on 05/06/2019
, work completed 05/06/2019
Recommended
Great service
Great service. Clean and efficient.
Brian, Middlesex
Posted on 04/06/2019
, work completed 04/06/2019
Recommended
My review
Adam, London
Posted on 04/06/2019
, work completed 04/06/2019
Recommended
My review
Waterproof flat and fit dome.
Graham, London
Posted on 31/05/2019
, work completed 31/05/2019
Recommended
Professional
Mushtaq, London
Posted on 30/05/2019
, work completed 30/05/2019
Recommended
Excellent service.
Sink badly blocked. Carried out several tasks. To clear blockage - flowing away good.
Gabriella, London
Posted on 29/05/2019
, work completed 29/05/2019
Recommended
Quickly and professionally
Came round when they said they would and got the job done quickly and professionally.
Dan, London
Posted on 29/05/2019
, work completed 29/05/2019
Recommended
My review
Gabriella, London
Posted on 29/05/2019
, work completed 29/05/2019
Recommended
My review
Harry, London
Posted on 27/05/2019
, work completed 27/05/2019
Recommended
Efficient.
Efficient, quick and clean.
Hitesh, Middlesex
Posted on 26/05/2019
, work completed 26/05/2019
Recommended
Amazing service
Polite, tidy and hard working. Cleared up garden moss. Definitely recommend.
P, Middlesex
Posted on 20/05/2019
, work completed 20/05/2019
Recommended
Fantastic service (Roof repairs).
Fantastic service. Such a wonderful relief.
P, Middlesex
Posted on 13/05/2019
, work completed 13/05/2019
Recommended
Job done successfully
Having just moved into the area and not knowing a local plumber I needed my new washing machine installed. Serviceteam provided someone on the day I called. I was kept informed of him running late. He was very efficient when he arrived job done very successfully.
C, Middlesex
Posted on 08/05/2019
, work completed 08/05/2019
Recommended
Engineer quickly identified the fault
Engineer quickly identified the fault and resolved with good advice. Even took his shoes off without being asked.
Pete, Middlesex
Posted on 04/05/2019
, work completed 04/05/2019
Recommended
Very good service
Service team gave me a next day appointment on a Bank Holiday weekend. Very good service. turned up on time and was excellent.
Which? Trusted Traders Consumer
Posted on 04/05/2019
, work completed 04/05/2019
Recommended
Excellent service
An excellent service by an employee who has come regularly over the years. His work is thorough, clean, fast and we feel that our boiler has been properly serviced.
Rosette, London
Posted on 30/04/2019
, work completed 30/04/2019
Recommended
Reliable, kind, quick
F, London
Posted on 20/04/2019
, work completed 20/04/2019
Recommended
Efficient service
Good quality. Fast and efficient service and repairs.
J, Middlesex
Posted on 15/04/2019
, work completed 15/04/2019
Recommended
Excellent service.
Excellent service. Plumber came on time next day. Sorted the problem out. Very happy.
Robert, London
Posted on 11/04/2019
, work completed 11/04/2019
Recommended
Really helpful
Work took a while, issues on both sides. Key delay from the managing agent to access boiler room. I booked an appointment but engineer off sick. However Serviceteam graciously paid for my parking on the day. Engineer running late but was given an ETA which really helped as I could plan the rest of my day accordingly. As it happened the job took 5 minutes!
Mark, London
Posted on 11/04/2019
, work completed 11/04/2019
Recommended
My review
Maxine, London
Posted on 06/04/2019
, work completed 06/04/2019
Recommended
Quick and efficient!
Quick and efficient, identified problems requiring attention.
G, London
Posted on 02/04/2019
, work completed 02/04/2019
Recommended
My review.
The work was fine, done on the appointment time as promised.
D, London
Posted on 02/04/2019
, work completed 02/04/2019
Recommended
Neat and tidy
They were neat and tidy. Arrived earlier but he waited for me to get home.
A, Surrey
Posted on 29/03/2019
, work completed 29/03/2019
Recommended
My review
Easy to book via central office. Engineer arrived on time, was very courteous and did a good job fixing my blocked gas cooker burners (and quickly). I guessing my only comment would be paying for an hour, i.e. call out charge, when the job is done in twelve minutes is rather expensive but having said this, it seems pretty standard for gas engineers in London and I knew this in advance. So no complaints.
J, London
Posted on 27/03/2019
, work completed 27/03/2019
Recommended
My review
Great company and easy to contact. Quick response and booking time.
G, Middlesex
Posted on 26/03/2019
, work completed 26/03/2019
Recommended
Reliable and courteous
Have used this company for a number of years for central heating work, replacement boiler and annual services. Always found reliable and courteous.
M, Middlesex
Posted on 25/03/2019
, work completed 25/03/2019
Recommended
Excellent!
Excellent. Very thorough. Professional.
C, London
Posted on 23/03/2019
, work completed 23/03/2019
Recommended
1st class.
1st class, charming as well.
O, London
Posted on 20/03/2019
, work completed 20/03/2019
Recommended
First class
First class and charming as well.
Oliver, London
Posted on 20/03/2019
, work completed 20/03/2019
Recommended
Bathroom refit - leaks
We had a complete refit of our bathroom managed and completed by Service Team. The initial installer worked hard and was pleasant but his work quality was poor and we had a major leak to our downstairs neighbours. In addition to this we have had more minor leaks from our shower which have continued for a number of months. In our view the overall finish is substandard and not to the level expected. Service Team management and team has been professional and tried to rectify the situation, revisiting site a number of times. After 4 months the leaks have stopped but our impression of the finish quality is still that it is poor. And only 4 months on from the finish of the project you can see tarnishing. Our overall view is that the quality of workmanship was poor, and therefore the value for money. I advise looking for another supplier.
Customer in Greater London
Posted on 19/03/2019
, work completed 01/01/2019
My review
Happy with work and advice.
Mark, Middlesex
Posted on 18/03/2019
, work completed 18/03/2019
Recommended
Very efficient
very efficiently sorted. Pleased with work done.
Grzegorz, Surrey
Posted on 16/03/2019
, work completed 16/03/2019
Recommended
Outstanding
An outstanding boiler replacement from a very knowledgeable and highly experienced engineer. Thank you!
Anthony, Surrey
Posted on 14/03/2019
, work completed 14/03/2019
Recommended
Brilliant!
Brilliant. Were and would recommend them highly.
Elizabeth, Surrey
Posted on 14/03/2019
, work completed 14/03/2019
Recommended
On time.
S, London
Posted on 11/03/2019
, work completed 11/03/2019
Recommended
My review
As soon as the engineer saw the boiler, he recognised that it was of the "room sealed" type and indicated that there should be no leakage but still did all the necessary tests.
P, London
Posted on 07/03/2019
, work completed 07/03/2019
Recommended
Very courteous and professional
Super fast booking, turned up on time, and the engineer explained everything he was doing. Very courteous and professional. We would certainly use them again.
Simon, Middlesex
Posted on 06/03/2019
, work completed 06/03/2019
Recommended
Would recommend
Very nice, reliable people. Would recommend them very highly.
E, Surrey
Posted on 04/03/2019
, work completed 04/03/2019
Recommended
My review
G, London
Posted on 22/02/2019
, work completed 22/02/2019
Recommended
Very efficient
Very efficient and helpful, thank you.
Which? Trusted Traders Consumer
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
Excellent service.
Very clear about the problem once identified fault, clear on part needed. Very timely, polite, excellent service. Would recommend and use again.
Jan, Middlesex
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
My review
Physical work to be carried out.
P, London
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Reliable
Really nice to deal with, reliable and on time.
Sharon, London
Posted on 08/02/2019
, work completed 08/02/2019
Recommended
Brilliant
Brilliant, polite, knowledgeable and removed shoes.
N, Surrey
Posted on 07/02/2019
, work completed 07/02/2019
Recommended
Great job!
Just a couple of hours not a full day. Stephen was polite, efficient, diligent and informative without getting overtechnical. No mess, no disruption to office staff. Great job.
D, Middlesex
Posted on 07/02/2019
, work completed 07/02/2019
Recommended
Excellent service
Excellent service, very friendly, great help in answering my questions.
Leighton, Middlesex
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
Great job.
Did a great job. Only inconvenience was not keeping exactly when the work would be completed that day.
Nikki, Middlesex
Posted on 30/01/2019
, work completed 30/01/2019
Recommended
The work was great.
The work was great - the plumber was on time and knew exactly what he was doing. It was impressive. There were a couple of snags as we went along, but he fixed them and stayed late to get it done. Would recommend.
L, London
Posted on 29/01/2019
, work completed 29/01/2019
Recommended
Excellent service
Very happy with the service. I made an appointment on line and was offered next day visit. The engineer came 1hr earlier which suited me well. He fixed our water underflow ready within an hour and helped me put things back in place. Very good quote and excellent service. I will call them again if needed.
Which? Trusted Traders Consumer
Posted on 24/01/2019
, work completed 24/01/2019
Recommended
Courteous and efficient.
Whilst the engineer arrived outside the window on time given, once he arrived he was courteous and efficient, he explained another service visit was necessary to fix the cause of the problem, but did what was needed to ensure I had hot water supply. Another engineer did call and fixed the problem.
Samuel, Surrey
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Would highly recommend
Very helpful, courteous and knowledgeable, David got to grips with issue at hand and gave us lots of advice on the problems we were having. Would highly recommend.
Sarah, Middlesex
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Well done.
Job well done and polite engineer.
Which? Trusted Traders Consumer
Posted on 12/01/2019
, work completed 12/01/2019
Recommended
Very good punctual service
Very good punctual service from booking to completion. Price agreed from photos service team handled getting the necessary parts. David the technician was friendly and courteous and removed his shoes on entering. He was done inside 30 minutes including allowing me to test the shower. The job was done easily and quickly I thought I might have paid less than original estimate. Sure I would have had to pay more if the other way round?
Sanjoy, London
Posted on 11/01/2019
, work completed 11/01/2019
Recommended
My review
Completed to my satisfaction.
J, London
Posted on 09/01/2019
, work completed 09/01/2019
Recommended
Very courteous
Good quality of work, very courteous.
N, London
Posted on 05/01/2019
, work completed 05/01/2019
Recommended
My review
Work completely satisfactory.
Richard, Middlesex
Posted on 02/01/2019
, work completed 02/01/2019
Recommended
Very professional.
David from Serviceteam was very professional and kind, thank you for your service. Unfortunately our boiler need further reparations due to the nature of the fault. I hope we are assisted on the matter soon.
C, London
Posted on 26/12/2018
, work completed 26/12/2018
Recommended
Never disappointed with service team
Very satisfied of quality of work and how quickly completed. I have now used Serviceteam several times and it has never disappointed. Highly recommend.
A, Middlesex
Posted on 22/12/2018
, work completed 22/12/2018
Recommended
Best tradesperson this year
The boiler service engineer did the job perfectly and went the extra mile. As well as the minimum service: He diagnosed a inadequate pressure problem and showed me how to compensate for it in future (by turning a valve). He found a source of low pressure (a leaky connection to a radiator) and tightened it. He cleaned a filter, carefully prising open and replacing a pipework casing to get at a valve (which could have necessitated him returning with a handyman at huge expense) Reconnected the ch system to the router He was also on time, courteous and helpful. I would recommend this trader
Customer in Greater London
Posted on 21/12/2018
, work completed 20/12/2018
Recommended
Efficient & helpful
Engineer could not have been more efficient, helpful, pleasant & tidy. He also went that extra mile to solve problems
K, London
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
My review
In the end it was a simple electrical job taking 15 minutes. It was a prompt response when I explained it was for an elderly lady on oxygen machine and I was worried about access to electricity. They gave me peace of mind.
S, Middlesex
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
Would definitely recommend
The fault was quickly diagnosed and parts ordered. We had a minor challenge resetting the facing plate to the mixer unit but this was due to how the item was originally installed and this meant another two visits before completion. The service team were excellent and each time had a team member over quickly to resolve. We definitely recommend them and will use again.
C, Surrey
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
My review
Giles, London
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
Great
Our electrician was excellent - on time, tidy, knowledgeable and very efficient. The staff who took my queries and organised the work were similarly great. I would not hesitate to recommend this company.
Which? Trusted Traders Consumer
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
My review
Very competent and good job.
Which? Trusted Traders Consumer
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
Avoid at all costs
I hired to inspect my boiler and they decided it was unfit for use and turned the gas and boiler off. I was told they would call back later in the day to arrange to install the part and turn everything back on. Four days later they said they can't get the part number from the manufacturer and want to install a new one. They refused to tell me the part that needs replacing so I could source it myself. Avoid at all costs.
Customer in Greater London
Posted on 05/12/2018
, work completed 30/11/2018
Perfect
Efficient and non intrusive. It was all done with no fuss, no mess and no drama. Perfect!
Which? Trusted Traders Consumer
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Pleased.
Pleased with the service - polite and efficient.
J, Surrey
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
Excellent service
Excellent service came on time & plumber has done a thorough check on everything.
M, Surrey
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
My review
Great service and good advice given.
K, Surrey
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
Whole heartedly recommend
Oven broke a week ago and I called a few companies but this was the easiest to deal with who were able to provide support quickly. Two people turned up to help and they were polite knowledgeable and most importantly fixed the issue. This has meant we have an oven this Christmas!! Very happy and would wholeheartedly recommend.
Z, Middlesex
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Excellent
Excellent work done by Leo.
Brian, Middlesex
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
Excellent
Leo took great pride in his work and went to pains to make sure the he was doing exactly what I needed and to the standard I required. His workmanship is excellent and he was polite and helpful throughout, like everyone I've dealt with at Serviceteam.
S, London
Posted on 18/11/2018
, work completed 18/11/2018
Recommended
Excellent
Excellent response to my request for an engineer to repair my boiler. I called the helpdesk around 5pm, and the engineer arrived around 8pm. The repair took approximately 45 minutes. I would not ask for a better service.
K, Middlesex
Posted on 15/11/2018
, work completed 15/11/2018
Recommended
My review
Olga, Surrey
Posted on 14/11/2018
, work completed 14/11/2018
Recommended
Great experience
Great over the phone and in person service, knowledgeable staff. Great experience overall.
Mitra, London
Posted on 05/11/2018
, work completed 05/11/2018
Recommended
Helpful, friendly & tidy
The electrician was extremely helpful, friendly and tidy. He did his best to solve the problem, but unfortunately further work is required.
N, London
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Trustworthy
Electrician was polite and helpful and explained to me what he was doing. He knew his work and worked thoroughly, trustworthy. Very pleased with work and will use again if needed.
J, Middlesex
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
My review
Understood requirements as explained by electrician.
Which? Trusted Traders Consumer
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
My review
S, London
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
My review
C, London
Posted on 27/10/2018
, work completed 27/10/2018
Recommended
Very good service
Done properly and got my boiler running in no time. Very good service.
Which? Trusted Traders Consumer
Posted on 23/10/2018
, work completed 23/10/2018
Recommended
Smooth and prompt
There was a delay in getting the part and the wrong part was initially ordered but otherwise everything was smooth and prompt.
Will, London
Posted on 22/10/2018
, work completed 22/10/2018
Recommended
My review
The workman who carried out the work was very friendly and explained what he was doing and what features the new cooker had. He kept all his tools tidy and in one place so they didn't obstruct our movement. He carried out the work efficiently and cleanly. He even took away all the packaging from the new cooker that the delivery company were supposed to remove but didn't! He also checked that the features on the new cooker were working correctly..
Which? Trusted Traders Consumer
Posted on 22/10/2018
, work completed 22/10/2018
Recommended
Brilliant service
The engineer after inspection of boiler decided PCP was at fault. He then on the same day organised the parts and after authorising with EDF energy he bought the part and installed it. This service was brilliant. I am so happy to have heating again. Engineer was so good.
K, Middlesex
Posted on 20/10/2018
, work completed 20/10/2018
Recommended
Professional
Professional and quick investigation and assessment.
D, London
Posted on 20/10/2018
, work completed 20/10/2018
Recommended
Polite and honest
Serviceteam were very quick to arrange an engineer to come and fix our problem. They were polite, honest and did a professional job. I would use them again in the future.
R, Middlesex
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
My review
Fantastic, attended and fixed in quick time.
Which? Trusted Traders Consumer
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Professional service
Regular annual boiler service. Efficient and professional service.
Which? Trusted Traders Consumer
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Effective and polite
Very pleased with service, efficient and polite, good service.
P, Middlesex
Posted on 14/10/2018
, work completed 14/10/2018
Recommended
I was without heating and hot water
I used them 27 October 2018 due to break down of my boiler and I was without hot water and heating on a very cold day. I gave my bank card details in an advance on their website because they were trusted trader on which UK. They even mention on the website they will not charge the customers until they completed the job. However, all what they did was turn up on 27th Saturday for maximum of ten minutes and they need to get the circuit board unit part and will give me a quotation for that on Monday. In the same time they were pushed me to get a new boiler as well instead of repair. I told them I need a quote to get out of high handed marketing tactics. But end of the day they went charged me £152 for the visit. When I complained to them their answer was they turned up and that was the charge. This is day light robbery. I was without heating and hot water they just visit and charged £152. How ethical is this? Therefore, I highly recommend not to do business with this company. I do not know how Which UK put them as trusted trader.
Deepal Dharmasekhara
Posted on 10/10/2018
, work completed 10/10/2018
My review
Work could have been covered by the insurers, but the engineer's feedback was fair, so paying out of my own pocket didn't seem too harsh.
Which? Trusted Traders Consumer
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
My review
Very swift, very efficient.
D, London
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Efficient
We had a very bad mould and damp problem in bathroom. He came round nice and early and stripped away all the old paint and mould. He then reworked, painted and treated the wall to stop any re-occurring problems. He was very polite, easy to get on with and quick and efficient. Cheers Andy.
G, Surrey
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Thank you
Just one engineer came and did everything on his own, very impressive. Great job, thank you very much.
Which? Trusted Traders Consumer
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
My review
Good, they provide detailed reports.
Which? Trusted Traders Consumer
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
My review
Leo was extremely courteous and offered great advice. He even cleaned up after completed the job.
Mylene, London
Posted on 03/10/2018
, work completed 03/10/2018
Recommended
Efficient
David was early and efficient! It took less than half an hour to fix and he gave me some good tips on what to eliminate or try before calling them again, in case it happens again.
Z, London
Posted on 28/09/2018
, work completed 28/09/2018
Recommended
Good work
Good work everything tidied up afterwards and helpful, knowledgeable and polite engineer.
Amar, Middlesex
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Professional
The engineer was very professional and did the job in due time. I'm very satisfied by the results.
G, London
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
My review
Not seen work but done very promptly and tenant happy.
Which? Trusted Traders Consumer
Posted on 05/09/2018
, work completed 05/09/2018
Recommended
My review
Emergency boiler repair with no hot water. Arrived quickly after booking and the guy was friendly and very courteous. Found the issue quickly too and fixed it no problems. Very pleased with the service and would use again.
Andrew, Middlesex
Posted on 03/09/2018
, work completed 03/09/2018
Recommended
Efficient
The work was done in a hour and efficiently. Colin explained why the radiators didn't work and offered advice about access to the new boiler. Had to get a part for wash basin and job done.
A, Middlesex
Posted on 29/08/2018
, work completed 29/08/2018
Recommended
My review
Quick diagnosis and solution to problem.
T, London
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Very appreciated
Attended on time and was very efficient. Removed his shoes to go upstairs, very appreciated. Explained clearly what needed to be done and what the problem was. Have general advice on my electrical thermal system.
H, London
Posted on 27/08/2018
, work completed 27/08/2018
Recommended
Efficient
I am very pleased with the person who came, he worked really well continuously, was always thinking on his feet and most importantly was very honest in pointing out a fault in the appliance. Their whole team and system is very efficient, reliable & impressive. I have already hired them for a second job.
M, Middlesex
Posted on 24/08/2018
, work completed 24/08/2018
Recommended
My review
A, Middlesex
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
Professional & polite
Nowadays a boiler service is a much simpler process than by gone days. The service with filter check was undertaken quickly and quietly, professionally and polite. In and out in 30 minutes. Receipt and service sheet emailed within the hour, can't ask for more than that. Thanks.
R, Surrey
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
Excellent job
Came to estimate job 7th August and had to order the right parts but kept us fully informed of anything that was going on. Excellent job done and everything checked properly to make sure everything worked ok.
Alan, Middlesex
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
My review
S, Surrey
Posted on 14/08/2018
, work completed 14/08/2018
Recommended
David was brilliant
David was brilliant engineer took him 10 minutes to complete the job. Very polite friendly not to mention very helpful in other areas like seeing to my neighbours leak in the shower. Very punctual and fees very reasonable. Thank you Harry and David for all your help.
Which? Trusted Traders Consumer
Posted on 11/08/2018
, work completed 11/08/2018
Recommended
Great job!
Thank you very much! Great job. Agreed price prior to job. Arrived on time. All cleaned after job.
Tony, Middlesex
Posted on 09/08/2018
, work completed 09/08/2018
Recommended
Excellent
Excellent work, well explained. Thanks.
Kevin, Middlesex
Posted on 09/08/2018
, work completed 09/08/2018
Recommended
Tidy job
Good and tidy job. Good to see a guy remove his shoes prior to entering our house.
A, Middlesex
Posted on 08/08/2018
, work completed 08/08/2018
Recommended
Very happy
Very happy with the service carried out efficiently.
L D, Surrey
Posted on 04/08/2018
, work completed 04/08/2018
Recommended
Excellent, professional
Excellent, professional and knowledgeable person, very polite.
Khabori, Surrey
Posted on 27/07/2018
, work completed 27/07/2018
Recommended
Much appreciated
They turned up on time and completed as agreed and expected. Provided valuable suggestions on the gas safely - much appreciated.
P, Surrey
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
Efficient & polite
Efficient & polite. Excellent service & helpful.
A, Middlesex
Posted on 18/07/2018
, work completed 18/07/2018
Recommended
Prompt and efficient.
Replaced circuit board on boiler.
J, London
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Gas safety
Inspection - tidy, reliable and courteous.
Jacqui, Middlesex
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
My review
Mary, Surrey
Posted on 13/07/2018
, work completed 13/07/2018
Recommended
Polite & efficient
The engineer was polite efficient and I was very happy with the work done.
Chi, Middlesex
Posted on 12/07/2018
, work completed 12/07/2018
Recommended
My review
Budhika, Middlesex
Posted on 12/07/2018
, work completed 12/07/2018
Recommended
Excellent job done
Excellent job done, very professional, punctual, courteous and offering good advice.
Roger, London
Posted on 06/07/2018
, work completed 06/07/2018
Recommended
My review
Very friendly and polite service. Please send this man again to finish job.
Kelly, Surrey
Posted on 04/07/2018
, work completed 04/07/2018
Recommended
Courteous and professional
Prompt arrangement of annual service, notified of time of arrival; courteous and efficient engineer.
E, London
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
My review
Seemed very competent and nice chap.
Which? Trusted Traders Consumer
Posted on 27/06/2018
, work completed 27/06/2018
Recommended
My review
Which? Trusted Traders Consumer
Posted on 27/06/2018
, work completed 27/06/2018
Recommended
Great
Great customer service, professional.
K, London
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
Happy with service
Happy with service friendly & professional and non - invasive.
A, Middlesex
Posted on 21/06/2018
, work completed 21/06/2018
Recommended
Efficient and thorough.
Efficient and thorough work carried out by a friendly and knowledgeable person.
M H, Middlesex
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
My review
S, Middlesex
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Good job
Good communication & organisation. Good job.
Which? Trusted Traders Consumer
Posted on 19/06/2018
, work completed 19/06/2018
Recommended
Excellent service
Excellent service with action all explained fully.
Rodney, London
Posted on 18/06/2018
, work completed 18/06/2018
Recommended
Polite & cheerful
The plumber was polite and cheerful. When he found that the part he had brought with him did not fit, he went out and bought the correct part so that he could finish the job.
Christine, London
Posted on 18/06/2018
, work completed 18/06/2018
Recommended
My review
Joel, Surrey
Posted on 17/06/2018
, work completed 17/06/2018
Recommended
Staff very helpful
Everything seems to be working fine, staff was very helpful.
E, Surrey
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Good job
Friendly and quick service, Good job!
Faye, London
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Hard working
Hot water repair. Engineer very polite and hard working.
Michael, London
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Great service.
Quick response time and problem was resolved quickly. Great service.
Jamie, London
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Excellent service
Excellent service by David, very professional & efficient. Would not hesitate to recommend.
Peter, Middlesex
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Great service
Gas safety check. Very professional and knowledgeable, over the moon.
Michael, London
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Friendly and helpful.
Install cross bonding. Friendly, helpful, good worker.
Joan, London
Posted on 13/06/2018
, work completed 13/06/2018
Recommended
My review
H, Surrey
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Professional
Good service, very quick and professional.
F, Middlesex
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Excellent and swift
Brett, London
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
My review
Linda, Surrey
Posted on 11/06/2018
, work completed 11/06/2018
Recommended
My review
Paul, Surrey
Posted on 11/06/2018
, work completed 11/06/2018
Recommended
My review
Quick and very efficient.
Neil, Brixton Hill
Posted on 11/06/2018
, work completed 11/06/2018
Recommended
Well done!!!
Very professional and polite. Came, got the job done in no time. Took a signature and said good bye. It was my first time for a very long time when a company sent someone who was able to access and fix the issue on one visit. Usually 2 visits wasn't enough, well done!!
M, Surrey
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
Good job
Very professional and friendly, did a good job.
James, Middlesex
Posted on 07/06/2018
, work completed 07/06/2018
Recommended
Gas fire service
Very good, fast and helpful.
Claire, Middlesex
Posted on 07/06/2018
, work completed 07/06/2018
Recommended
professional
Job was professionally done.
A K, Middlesex
Posted on 06/06/2018
, work completed 06/06/2018
Recommended
Would definitely use again!
Would definitely use again - he was delayed on a previous job but rang, twice to explain delay and if it was still convenient.
Suzanna, London
Posted on 06/06/2018
, work completed 06/06/2018
Recommended
Fantastic
Andy did an amazing job he was fantastic really happy with the finished job and on time great price and very tidy.
Michelle, Middlesex
Posted on 06/06/2018
, work completed 06/06/2018
Recommended
Very professional
Very professional team. End result, a brilliant job done.
Kalwant, Middlesex
Posted on 01/06/2018
, work completed 01/06/2018
Recommended
My review
It was more difficult than originally thought.
V, Middlesex
Posted on 01/06/2018
, work completed 01/06/2018
Recommended
On time and pleasant
Gas boiler service. Pleasant and arrived on time - did everything he could.
D, London
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
Well done.
J, Surrey
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
My review
Quite friendly and helpful. Answered other necessary enquiries.
Which? Trusted Traders Consumer
Posted on 27/05/2018
, work completed 27/05/2018
Recommended
Couldn't fault the engineer
Quick and explained well, couldn't fault the engineer.
Clare, London
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
My review
Checked everything thoroughly. Did his job!
Marianne, Surrey
Posted on 24/05/2018
, work completed 24/05/2018
Recommended
My review
Job done quickly with good advice given how to stop blockage happening again. I would definitely use again due to prompt service and advice.
Andrew, Middlesex
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
My review
Which? Trusted Traders Consumer
Posted on 20/05/2018
, work completed 20/05/2018
Recommended
Very good
Very good! Prompt and efficient!
Lawrence, London
Posted on 18/05/2018
, work completed 18/05/2018
Recommended
My review
Excellent service punctual, friendly.
Which? Trusted Traders Consumer
Posted on 17/05/2018
, work completed 17/05/2018
Recommended