Endorsed by Which?

Simon Howard Plumbing & Heating

4.9

173 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We’re an established family business who are proud of the reputation we’ve built. And we work hard every day to keep it. We think you’ll find out how, when you experience the quality of our workmanship, excellent customer service and the value for money we provide.

But that’s not all. Our industry has never stood still, so neither do we. We always have and always will continue to provide the latest cutting edge technology, so you can benefit from the most advanced and reliable systems available.

A reputation built on service, Whatever you need, whether the job is big or small, we aim to deliver a first class service. Our reputation depends upon it.

• Full Central Heating System
• Boiler Servicing and Maintenance
• Landlord’s Gas Safety Inspections
• Central Heating Breakdowns and Repairs
• Solar and Renewable Energy Systems
• Unvented Hot Water Systems
• Power Flushing Services
• Pre-Purchase Surveys
• Trenchless Water Main Replacement
• Bespoke Bathrooms and Wetrooms

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Gas fire repair and servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
173 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Delighted
Customer Service
Quality
Value
Boiler replacement and update to heating system, completed today, on time, with only minimal disturbance. Very neat job.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 12/10/2022
Focused, knowledgeable and polite
Customer Service
Quality
Value
Contacted Simon as our boiler was over pressurised and there was a small water leak. Initial contact was by email, he contacted me within 2 hours, gave me a site date and called me to let me know he was on his way. This alone, from my experience, gets 5 stars. Problem solved and boiler up and running and charged for 1 hours labour and parts, very competitive. He also checked our service paperwork and pointed out that a full strip down service was way overdue, as we only moved in late last year, it wasn’t a surprise. Excellent attention to the problem at hand and would not hesitate to recommend.
Customer in Hertfordshire Posted on 05/10/2022 , work completed 05/10/2022
First Class Boiler Service
Customer Service
Quality
Value
The first time using Simon Howard as he was recommended to us. Simon carried out a full boiler service. He is clearly a highly skilled and knowledgeable boiler engineer, not just your average plumber. His polite manner and the way he explained the work he has carrying out was first class. All official paperwork was generated upon completion. Would recommend to anyone that wants a quality job done properly by an honest company.
Customer in Hertfordshire Posted on 23/09/2022 , work completed 22/09/2022
Excellent work by Simon Howard
Customer Service
Quality
Value
Simon carried out a service and put a radiator back for us . Thorough and trustworthy…he knows his stuff! Recommend and we are ready for winter 😉
Customer in Hertfordshire Posted on 21/09/2022 , work completed 21/09/2022
Excellent installation
Customer Service
Quality
Value
Simon removed our old boiler and emersion and replaced both with new. He started and finished on the agreed dates and for the agreed price. He and his son are Profession top quality heating engineers. He explained in detail what was needed and the work was carried out to the highest standard. We are very pleased with the whole installation.
Customer in Hertfordshire Posted on 12/09/2022 , work completed 07/07/2022
Couldn't recommend them more
Customer Service
Quality
Value
Simon and his team have been a dream to work with over the years, from a simple annual boiler service to emergencies like replacing a burst water main. They're reliable, trustworthy, clean and friendly - I have nothing but good things to say about them.
Customer in Hertfordshire Posted on 30/04/2022 , work completed 16/05/2021
Boiler service
Customer Service
Quality
Value
I found Simon through Which trusted services. He specialises in my type of boiler which he came to service. The service was performed in a clean and tidy manner. Simon also gave my radiators a quick check over and some good advice on setting my heating. I will continue to use Simon and have no hesitation recommending him to others.
Peter in Hertfordshire Posted on 10/09/2021 , work completed 09/09/2021
BRILLIANT ALL ROUND SERVICE
A fantastic service from start to finish and completed on time. The team were very polite and cleaned up after themselves each day. Would highly recommend Simon Howard, to friends and family, or anyone who needs a professional Plumbing service. A+++++++
Customer in Hertfordshire Posted on 20/08/2021 (Reviewer did not use service)
Friendly, efficient, good all round.
Customer Service
Quality
Value
Good, efficient boiler service. Helpful in changing the appointment at short notice. Very clear in what work is required, why - everything is clearly explained.
Customer in Hertfordshire Posted on 29/10/2020 , work completed 27/10/2020
Efficient and helpful
Customer Service
Quality
Value
Boiler serviced with no issues. Left everything clean and tidy. Very helpful with washing machine plumbing problem. Would definitely use again.
Customer in Hertfordshire Posted on 22/11/2019 , work completed 19/11/2019
Good professional work
Customer Service
Quality
Value
Simon came within 1.5 hours and immediately identified the source of the leak in my hot cylinder. He was able to isolate and empty the tank so that we continued to have fresh cold water. There was a problem when the replacement tank arrived damaged this was soon resolved and his son installed it and serviced the boiler. Their work professional and conformed to current building regulations (which meant using a slightly different shape of tank).
Customer in Hertfordshire Posted on 03/09/2019 , work completed 14/08/2019
Highly recommended
Customer Service
Quality
Value
Simon did a fantastic job of servicing our boiler and fitting new taps and a shower head. He was highly professional, reasonable rates and a pleasant chap. Highly recommended.
Customer in Hertfordshire Posted on 20/08/2019 , work completed 20/08/2019
First Class Service
Customer Service
Quality
Value
Simon and his team have completed a range of plumbing jobs for us in recent weeks; installed a new boiler & power shower, replaced a leaking radiator & toilet cistern and unblocked a sink. All the tasks were completed as agreed, to a high standard of workmanship and on time in a friendly, efficient and clean manner. When problems arose they were quick to respond with an appropriate solution. They were always helpful and co-operative. I highly recommend them and will definitely use them again.
Colin Evans, Hertfordshire Posted on 28/07/2019 , work completed 19/07/2019
Quick response and fixed in minutes
Customer Service
Quality
Value
Moved into our house with boiler not working during a busy bank holiday. After a day waiting on availability and call backs from other firms we found Simon Howard. They were round within the hour, sorted us out in 20 mins. Would definitely use them again.
Customer in Hertfordshire Posted on 26/05/2019 , work completed 26/05/2019
Excellent job.
Customer Service
Quality
Value
Very happy, swift response.
Stuart, Hertfordshire Posted on 14/01/2019 , work completed 14/01/2019
High standard
Customer Service
Quality
Value
Work that was done & carried out to a high standard. Will use them again.
John, Hertfordshire Posted on 30/11/2018 , work completed 30/11/2018
My review
Customer Service
Quality
Value
Mr Howard gave us a highly professional review of our 1 year old boiler, and gave it a thorough service. His advice is self evidently well founded and we, on his first visit, already feel very confident in him.
Geoffrey, Hertfordshire Posted on 15/10/2018 , work completed 15/10/2018
Excellent, very professional
Customer Service
Quality
Value
Mend malfunctioning tap cap pipes sort stopcocks. Polite, empathetic, explained everything simply, told me exactly what had to be done. Efficient, professional I would definitely use again.
Anne, Buckinghamshire Posted on 20/09/2018 , work completed 20/09/2018
Professional and good service.
Customer Service
Quality
Value
Simon arrived earlier than expected and gave good advice on what needed to be done. Efficient work and great results. No mess left. I would be happy to recommend in the future.
Matthew, Hertfordshire Posted on 11/09/2018 , work completed 11/09/2018
Efficient
Customer Service
Quality
Value
Rapid reply to original phone call. Efficient & courteous.
Elizabeth, Hertfordshire Posted on 30/08/2018 , work completed 30/08/2018
Good work
Customer Service
Quality
Value
Very happy with Simon Howard. Good work and done to the highest quality. Highly recommend to use this company.
Hila, London Posted on 16/08/2018 , work completed 16/08/2018
My review
Customer Service
Quality
Value
Professional and efficient.
James, Hertfordshire Posted on 03/08/2018 , work completed 03/08/2018
My review
Customer Service
Quality
Value
Investigating waste trap in bathroom hand basin to look for a lost ring. All arrangements worked excellently - contact, timing, etc. All mess (very little) completely cleared up. Altogether a pleasant experience although the ring was not found.
Barbara, Hertfordshire Posted on 01/08/2018 , work completed 01/08/2018
Polite, efficient & tidy
Customer Service
Quality
Value
Simon was polite, efficient and very tidy. Obviously is passionate about his company and job. Would have no hesitation in recommending him.
Lorraine, Hertfordshire Posted on 20/07/2018 , work completed 20/07/2018
Excellent service.
Customer Service
Quality
Value
I have used this company since 1998. Always excellent & friendly staff.
Joan, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Very good, professional
Customer Service
Quality
Value
Great bunch of guys! Done excellent job very professional. Will use again.
Terry, Hertfordshire Posted on 02/07/2018 , work completed 02/07/2018
Highly professional
Customer Service
Quality
Value
Very prompt response to my call, and highly professional service.
Cynthia, Hertfordshire Posted on 06/06/2018 , work completed 06/06/2018
Brilliant job - emergency callout
Customer Service
Quality
Value
Here and fixed within 4 hours of 1st call and excellent.
Kevin, Hertfordshire Posted on 25/05/2018 , work completed 25/05/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on scheduled appointment time. Very tidy and efficient at repairs and installations. Really appreciated his clear explanations of what needed to be done on the job. Also helped me understand how to work the timing mechanism. Excellent job!
Margaret, Hertfordshire Posted on 23/05/2018 , work completed 23/05/2018
Very good & helpful
Customer Service
Quality
Value
Simon was kind and very helpful.
Ken, Hertfordshire Posted on 16/05/2018 , work completed 16/05/2018
brilliant job
Customer Service
Quality
Value
Simon was very helpful fixing an issue which wasn't helped by the installation completed by the building developers. Thank you.
John, Hertfordshire Posted on 10/05/2018 , work completed 10/05/2018
Best choice
Customer Service
Quality
Value
Very professional & knowledgeable. Attention to detail & customer service set them apart. Great job!
Joseph, Hertfordshire Posted on 23/04/2018 , work completed 23/04/2018
Excellent job.
Customer Service
Quality
Value
Great service. Simon was prompt, very professional and polite. He was clean and tidy, which is always appreciated and even cleaned the boiler! I've been very impressed, felt I could trust him and would definitely use him again. Highly recommended.
Nicola, Hertfordshire Posted on 18/04/2018 , work completed 18/04/2018
Simply Great!
Customer Service
Quality
Value
He was great. Very personable and cleaned everything up. Additionally took the time when finished to make sure I was satisfied with the job!
Andrea, Hertfordshire Posted on 05/04/2018 , work completed 05/04/2018
Really impressed.
Customer Service
Quality
Value
I was in a very tricky spot with a broken boiler just before family came to stay for the weekend. Simon went out of his way to get the problem fixed, even though it was a tricky one. He was honest, transparent and efficient. Would definitely use again.
Louise, Hertfordshire Posted on 29/03/2018 , work completed 29/03/2018
My review
Customer Service
Quality
Value
Simon was very thorough, professional and easy to work with.
Stephen, Hertfordshire Posted on 29/03/2018 , work completed 29/03/2018
Leaking pipe
Customer Service
Quality
Value
Mr Howard responded quickly to an email for help when we discovered a leaking pipe, he found the offending pipe and quickly repaired the joint using good quality materials all left neat and tidy. Very happy customer.
Ruth, Hertfordshire Posted on 28/03/2018 , work completed 28/03/2018
Excellent job
Customer Service
Quality
Value
Serviced boiler.
Niall, Hertfordshire Posted on 16/03/2018 , work completed 16/03/2018
Helpful & professional
Customer Service
Quality
Value
Very helpful in talking me through problem with leak in house on top of job I asked him to do.
Lucy, Hertfordshire Posted on 11/01/2018 , work completed 11/01/2018
My review
Customer Service
Quality
Value
Prompt, professional and excellent job
Margaret, Hertfordshire Posted on 27/11/2017 , work completed 27/11/2017
Excellent as always
Customer Service
Quality
Value
Simon Howard are professional and friendly. Always provide good service and advice at competitive rates. Great to do business with.
Sue, Hertfordshire Posted on 24/11/2017 , work completed 24/11/2017
My review
Customer Service
Quality
Value
Excellent service.
Rita, Hertfordshire Posted on 23/11/2017 , work completed 23/11/2017
Job well done, as ever!
Customer Service
Quality
Value
Simon has always sorted out plumbing issues since 1992. Efficient and effective 10/10.
Susan, Hertfordshire Posted on 13/11/2017 , work completed 13/11/2017
Superb job
Customer Service
Quality
Value
Paul is excellent at sorting out all the problems you have. He gives one great peace of mind.
Susan, Buckinghamshire Posted on 09/11/2017 , work completed 09/11/2017
Excellent work, highly professional.
Customer Service
Quality
Value
Mr Simon has managed our boiler for the last ten years. He is always extremely professional, and has a great understanding of the boiler systems he installs and services. He is prompt, well organised, gives very good value for money and highly reliable. It is a pleasure having him in the house.
Joan, Hertfordshire Posted on 06/10/2017 , work completed 06/10/2017
Very professional service.
Customer Service
Quality
Value
Serviced boiler every year, always doing a brilliant job. Reliable and professional service.
Andrei, Hertfordshire Posted on 03/10/2017 , work completed 03/10/2017
Brilliant job
Customer Service
Quality
Value
Prompt, efficient, very knowledgeable. Clean & tidy working routine.
Jacqueline, Hertfordshire Posted on 22/09/2017 , work completed 22/09/2017
Very high standard
Customer Service
Quality
Value
First encounter was a response to an emergency, which was handled promptly and professionally. Subsequently, they fitted a new gas boiler and a new bathroom, which has all been done to a very high standard. A friendly and pleasant team would and have recommended them.
John, Hertfordshire Posted on 19/09/2017 , work completed 19/09/2017
Prompt & professional
Customer Service
Quality
Value
Very reliable - would be happy to leave in house if necessary.
James, Hertfordshire Posted on 19/09/2017 , work completed 19/09/2017
Professional and efficient
Customer Service
Quality
Value
Very competent and professional job in fixing my boiler which repeatedly lost pressure. Very knowledgeable and clear communication of the problem and options on how to fix. All work undertaken after gull consultation. A very positive Experience.
Andrew, Bedfordshire Posted on 14/09/2017 , work completed 14/09/2017
Very helpful
Customer Service
Quality
Value
Simon Howard did an excellent job and was very helpful.
Richard, Hertfordshire Posted on 12/09/2017 , work completed 12/09/2017
My Review
Customer Service
Quality
Value
Excellent service.
Eileen, Hertfordshire Posted on 11/09/2017 , work completed 11/09/2017
Good and Efficient
Customer Service
Quality
Value
Helpful and Pleasant.
Peter, Hertfordshire Posted on 08/09/2017 , work completed 08/09/2017
A Very Good Job
Customer Service
Quality
Value
An excellent job.
Kenneth, Hertfordshire Posted on 04/09/2017 , work completed 04/09/2017
Superb
Customer Service
Quality
Value
Rapid and effective boiler diagnosis, repair and annual service. Just perfect.
Yaffle Posted on 31/08/2017 , work completed 31/08/2017
Superb Job
Customer Service
Quality
Value
Very prompt response. Punctual, extremely experienced plumber who was very happy to share his knowledge and make sure I understood what was happening. This work was tidy and efficient.
Susan, Buckinghamshire Posted on 31/08/2017 , work completed 31/08/2017
Excellent job as always
Customer Service
Quality
Value
Great job, always prompt and professional
Sandi, Hertfordshire Posted on 30/08/2017 , work completed 30/08/2017
Efficient & Expensive
Customer Service
Quality
Value
We chose Simon Howard because he appears, highly rated, in Which? Trusted Traders and we needed the internal mechanism of our upstairs close-coupled toilet cistern replaced. We got a shock when the total invoice amount including VAT was £205, as we had only paid £86.40 to replace the same cistern internals in 2013! To be fair, the parts cost this time (£81.20 + VAT) probably reflected better quality than the previous time, but still it was painful, albeit mitigated by being able to pay by credit card.
Putman Posted on 25/08/2017 , work completed 25/08/2017
Professional to a T!
Customer Service
Quality
Value
Simon is a very professional and conscientious engineer. Would recommend him to anyone.
Rob, Hertfordshire Posted on 25/08/2017 , work completed 25/08/2017
My review
Customer Service
Quality
Value
Prompt and Professional
Which? Trusted Traders Consumer Posted on 25/08/2017 , work completed 25/08/2017
Excellent
Customer Service
Quality
Value
We have employed this company for some years and have always been completely satisfied.
Raymond, Hertfordshire Posted on 17/08/2017 , work completed 17/08/2017
Experienced, Sensible, Recommended.
Customer Service
Quality
Value
Simon has worked on our boiler and plumbing for a few years and while expensive- the quality of his work and advice makes him our preferred plumber, especially for complex heating issues.
Tim, Hertfordshire Posted on 16/08/2017 , work completed 16/08/2017
Brilliant Job
Customer Service
Quality
Value
Have had both previous and current v/good experience of this company.
Garry, Hertfordshire Posted on 14/08/2017 , work completed 14/08/2017
Superb service
Customer Service
Quality
Value
As usual the annual boiler service was done with least fuss and maximum efficiency - just as when the boiler was fitted in the first place - couldn't wish for better.
David, Hertfordshire Posted on 21/07/2017 , work completed 21/07/2017
Prompt, friendly & professional
Customer Service
Quality
Value
We always receive excellent service from Simon Howard and feel reassured that whatever the problem they can solve it.
Richard, Buckinghamshire Posted on 21/07/2017 , work completed 21/07/2017
Professional
Customer Service
Quality
Value
Simon Howard arrive at the appointed time. Service is efficient and the customer is kept informed about any issues relating to the boiler service. The engineer is pleasant to deal with.
Marcus, Hertfordshire Posted on 17/07/2017 , work completed 17/07/2017
Great job
Customer Service
Quality
Value
Simple job done really well as always. On time, really tidy and problem solved with the minimum of fuss!
Richard, Hertfordshire Posted on 08/07/2017 , work completed 08/07/2017
Excellent service
Customer Service
Quality
Value
Simon came out rapidly to sort boiler problem. Very professional, efficient and solved the problem.
Simon, Hertfordshire Posted on 07/07/2017 , work completed 07/07/2017
Excellent job
Customer Service
Quality
Value
Regular annual service. Excellent. Very pleased with personnel.
Peter, Buckinghamshire Posted on 07/07/2017 , work completed 07/07/2017
Many thanks
Customer Service
Quality
Value
As is usual, Mr Howard was efficient and gave me full confidence in his work. Many thanks to him again.
Gareth, Hertfordshire Posted on 28/06/2017 , work completed 28/06/2017
Excellent professional service
Customer Service
Quality
Value
Excellent professional service
Chris, Hertfordshire Posted on 26/06/2017 , work completed 26/06/2017
My Review
Customer Service
Quality
Value
Prompt and professional
Dorothy, Hertfordshire Posted on 22/06/2017 , work completed 22/06/2017
Fine job
Customer Service
Quality
Value
Have used Simon for many years, always very helpful.
Barbara, Hertfordshire Posted on 07/06/2017 , work completed 07/06/2017
Reliable and professional
Customer Service
Quality
Value
I have no hesitation in recommending Simon Howard Plumbing. They are reliable, trustworthy, professional and efficient.
Rosie, Hertfordshire Posted on 06/06/2017 , work completed 06/06/2017
Brilliant job.
Customer Service
Quality
Value
I have known since Simon Howard for over ten years. The service he has provided over that time has been excellent. In any emergency, he has immediately helped me. He replaced all the heating system, and I can honestly say all the work was been exceptionally good.
Rosemary, Hertfordshire Posted on 05/06/2017 , work completed 05/06/2017
Professional, efficient & quick
Customer Service
Quality
Value
Simon responded very quickly to my enquiry, repairing a leak to my washing machine hose within 2 hours of my request. He was polite, efficient, taking the time to remove the cupboard door and contents so they were not damaged. Would happily use Simon or this company again and recommend him to others.
Jonathan, Hertfordshire Posted on 24/05/2017 , work completed 24/05/2017
Great job
Customer Service
Quality
Value
Mr Howard is always my first port of call for any plumbing or heating issues.
John, Hertfordshire Posted on 15/05/2017 , work completed 15/05/2017
My review
Customer Service
Quality
Value
Replaced radiator valves
Elizareta, Hertfordshire Posted on 15/05/2017 , work completed 15/05/2017
My review
Customer Service
Quality
Value
Fitted & serviced boiler
Elissa, Middlesex Posted on 11/05/2017 , work completed 11/05/2017
True pro
Customer Service
Quality
Value
Simon is a true pro and very efficient and knowledgeable. Highly recommended.
Jane, Middlesex Posted on 10/05/2017 , work completed 10/05/2017
Boiler service
Customer Service
Quality
Value
First class service. Excellent workmanship. Five stars!
Which? Trusted Traders Consumer Posted on 10/05/2017 , work completed 10/05/2017
New combi boiler
Customer Service
Quality
Value
Simon & his son installed a combi boiler for me on 2/3 May 2017. The work they did was excellent and I wouldn't hesitate in recommending Simon to other Which members.
George, Hertfordshire Posted on 09/05/2017 , work completed 09/05/2017
Professional, tidy & ultra reliable
Customer Service
Quality
Value
Simon is a trustworthy and reliable plumbing professional. He arrived when he said he would and worked cleanly and efficiently. I would recommend him to anybody requiring heating or plumbing expertise. He does a superb job.
Sarah, Hertfordshire Posted on 09/05/2017 , work completed 09/05/2017
Efficient, polite, professional
Customer Service
Quality
Value
Can always rely on Simon Howard and his team. Telephoned staff very efficient. Have platinum insurance for peace of mind.
Elizabeth, Hertfordshire Posted on 08/05/2017 , work completed 08/05/2017
Prompt & professional
Customer Service
Quality
Value
Brilliant service as always.
Donna, Hertfordshire Posted on 05/05/2017 , work completed 05/05/2017
Excellent, prompt & outstanding
Customer Service
Quality
Value
Simon arrived as quickly as was possible. He cured the leak caused by poor installation 23 years ago! This involved replacing two valves and putting a "T piece" in place. Very neat pipework. Simon also didn't mind replacing our outside garden tap in addition - superb!
Clare, Hertfordshire Posted on 04/05/2017 , work completed 04/05/2017
Excellent
Customer Service
Quality
Value
Efficient, friendly, polite and first rate job.
Susan, Hertfordshire Posted on 04/05/2017 , work completed 04/05/2017
Reliable, prompt & professional
Customer Service
Quality
Value
Simon is first rate. He is very reliable and responsive. Very thorough, neat and tidy job. He is also very personable & a pleasure to have around without being intrusive.
Tracey, Hertfordshire Posted on 03/05/2017 , work completed 03/05/2017
Prompt & professional
Customer Service
Quality
Value
As always, performs a professional job. Would recommend him to anyone requiring heating &/or plumbing work.
R, Hertfordshire Posted on 02/05/2017 , work completed 02/05/2017
Boiler Serviced
Customer Service
Quality
Value
Very good.
Raymond, Hertfordshire Posted on 02/05/2017 , work completed 02/05/2017
Prompt, efficent, and professional
Customer Service
Quality
Value
Simon fitted the boiler 9 years ago and has serviced it annually subsequently. The boiler is trouble free. Simon has been quick to respond whenever unforeseen issues have arisen. Top quality service.
james Posted on 01/05/2017 , work completed 01/05/2017
Excellent
Customer Service
Quality
Value
Installed our new boiler 5 years ago & has serviced it promptly and reliably each year. Thoroughly recommend.
Debbie, Hertfordshire Posted on 27/04/2017 , work completed 27/04/2017
Very professional & friendly.
Customer Service
Quality
Value
I have been receiving excellent service from this company since 1998.
Rosie, Hertfordshire Posted on 19/04/2017 , work completed 19/04/2017
Brilliant, very professional, excellent
Customer Service
Quality
Value
Will never use another company. Always pleased. Very reliable, professional company. Well done Simon, you can never retire.
Cherie, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
My review
Customer Service
Quality
Value
Efficient and reliable - good.
Dudley, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
My review
Customer Service
Quality
Value
Always happy with their service
Wilfred, Hertfordshire Posted on 28/03/2017 , work completed 28/03/2017
Prompt and professional.
Customer Service
Quality
Value
Always reliable, knowledgeable, and arrives promptly.
Heather, Hertfordshire Posted on 27/03/2017 , work completed 27/03/2017
Excellent service.
Customer Service
Quality
Value
Excellent, professional service. Would highly recommend.
Della, Buckinghamshire Posted on 22/03/2017 , work completed 22/03/2017
Prompt and efficient.
Customer Service
Quality
Value
Arrived back from a trip away to find a leak in the bathroom. Simon was round within an hour and fully fixed the issue within another hour. Offered sound advice for future prevention of problems. Also fixed a leaky tap while he was here. Very helpful indeed.
Seb, Hertfordshire Posted on 09/03/2017 , work completed 09/03/2017
Very good work
Customer Service
Quality
Value
Simon was quick, professional and knowledgeable. I have no hesitation in recommending him to others. I'm a Which? Member
Which? Trusted Traders Consumer Posted on 07/03/2017 , work completed 07/03/2017
Highly recommended
Customer Service
Quality
Value
Installed my boiler and used this firm for many years.
Pamela, Hertfordshire Posted on 07/03/2017 , work completed 07/03/2017
Excellent service
Customer Service
Quality
Value
Everything as required.
Julian, Hertfordshire Posted on 03/03/2017 , work completed 03/03/2017
Emergency leaking boiler
Customer Service
Quality
Value
I an always glad when Paul is available to deal with my home. He really gives me a lot of confidence that things are being done right.
Gareth, Hertfordshire Posted on 01/03/2017 , work completed 01/03/2017
Exceptional workmanship
Customer Service
Quality
Value
Work has been completed on my house since 1998; Boiler, service, new boiler, new bathroom. All work is exceptional and always carried out to a high standard and trustworthy. Today's work, leaking toilet, all completed to satisfaction.
Heather, Hertfordshire Posted on 27/02/2017 , work completed 27/02/2017
Great service
Customer Service
Quality
Value
Punctual, clean and tidy alluring to the boiler service and most informative.
David, Hertfordshire Posted on 24/02/2017 , work completed 24/02/2017
All good
Customer Service
Quality
Value
Boiler stopped working - pump was leaking. Attended on the same day (under one hour!) Replaced pump. All good. Very reliable and effective service. We rely on Simon Howard and always use them.
Neil, Hertfordshire Posted on 23/02/2017 , work completed 23/02/2017
Brilliant job
Customer Service
Quality
Value
Very thorough and professional. Carried out necessary work with minimal fuss and made all possible checks into the problem and gave excellent advice.
David, Hertfordshire Posted on 21/02/2017 , work completed 21/02/2017
Prompt and professional.
Customer Service
Quality
Value
Mr Howard installed our Vaillant heater Jan 2005, and has serviced ever since to our satisfaction.
Norman, Hertfordshire Posted on 20/02/2017 , work completed 20/02/2017
Excellent work, very professional
Customer Service
Quality
Value
We have used Simon Howard for many years both for installation and servicing. Have always been very satisfied with the quality of work and customer service. Have occasionally tried other experts but always go back to Mr Howard.
Fiona, Hertfordshire Posted on 17/02/2017 , work completed 17/02/2017
Boiler service
Customer Service
Quality
Value
Excellent job. Quick & clean. Punctual.
Stuart, Hertfordshire Posted on 15/02/2017 , work completed 15/02/2017
Excellent boiler replacement.
Customer Service
Quality
Value
I am very satisfied with the work done, and the helpful attitude of Mr Howard.
Ann, Hertfordshire Posted on 15/02/2017 , work completed 15/02/2017
Boiler service
Customer Service
Quality
Value
I have used this company for 14 years. Always found them honest, professional and polite.
Lily, Hertfordshire Posted on 02/02/2017 , work completed 02/02/2017
Great job, reliable and professional
Customer Service
Quality
Value
Having recently moved we wanted to Simon to carry out a great job and actually found we had a problem with our gas supply which could have caused a serious problem but thanks to Simon being so (***) he found it and organised for one gas board to fix it.
Charlotte, Buckinghamshire Posted on 02/02/2017 , work completed 02/02/2017
Excellent
Customer Service
Quality
Value
Simon arrived on time, clearly explained what work was required to solve the issue with my boiler and the losis involved. Great service, would definitely use this company again.
Jennifer, Hertfordshire Posted on 31/01/2017 , work completed 31/01/2017
Very good as always.
Customer Service
Quality
Value
All work carried out with great workmanship as ever. Very pleased.
Richard, Hertfordshire Posted on 30/01/2017 , work completed 30/01/2017
Speedy response
Customer Service
Quality
Value
Simon gave a quick response to our problem. Providing polite and thorough service yet again.
Simon, Hertfordshire Posted on 24/01/2017 , work completed 24/01/2017
Boiler service
Customer Service
Quality
Value
Prompt and very professional service.
Lisa, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Good good
Customer Service
Quality
Value
Always found Simon Howard Plumbing & Heating to provide good service and resolution of any problems I have had with my heating system.
Geoffrey, Hertfordshire Posted on 04/01/2017 , work completed 04/01/2017
Prompt, professional, friendly
Customer Service
Quality
Value
Excellent advice & service, during a difficult holiday period. Sound advice without pressure & sales!!
Dilip, Hertfordshire Posted on 29/12/2016 , work completed 29/12/2016
Excellent job
Customer Service
Quality
Value
Mr Howard did two jobs at my son's house. The first on 6 Dec to get the boiler running involved diagnostic work which was completed very efficiently. The second on 14 Dec was for general plumbing services throughout the house and again was completed very professionally.
Roy, Hertfordshire Posted on 14/12/2016 , work completed 14/12/2016
Maintenance of boiler & central heating system
Customer Service
Quality
Value
As usual, an excellent service.
Peter, Hertfordshire Posted on 14/12/2016 , work completed 14/12/2016
Reliable and professional
Customer Service
Quality
Value
Good standard of work. Have used the same company for the last 7 years. Would recommend for plumbing and heating work.
Ian, Hertfordshire Posted on 13/12/2016 , work completed 13/12/2016
Prompt and professional
Customer Service
Quality
Value
Simon is always able to help out whenever there is a problem.
Christine, Hertfordshire Posted on 10/12/2016 , work completed 10/12/2016
Great value.
Customer Service
Quality
Value
Very pleased. Came on time. Worked efficiently and cleanly.
Jeanette, Middlesex Posted on 09/12/2016 , work completed 09/12/2016
This perfect plumber
Customer Service
Quality
Value
Simon is a perfect plumber. he managed to fix all problems & is extremely efficient. Great.
Which? Trusted Traders Consumer Posted on 02/12/2016 , work completed 02/12/2016
Excellent and knowledgeable service.
Customer Service
Quality
Value
Simon Howard Plumbing & Heating have provided us with an ongoing professional service for a number of years. Excellent service, knowledgeable, neat and tidy. Would thoroughly recommend.
Which? Trusted Traders Consumer Posted on 01/12/2016 , work completed 01/12/2016
Fantastic job carried out
Customer Service
Quality
Value
Extremely efficient and quick and polite. Highly recommended.
Sandra, Hertfordshire Posted on 30/11/2016 , work completed 30/11/2016
Boiler service
Customer Service
Quality
Value
Been using for many years. Would not use anyone else.
John, Hertfordshire Posted on 18/11/2016 , work completed 18/11/2016
Excellent, prompt, service.
Customer Service
Quality
Value
Easy to communicate with, accessible, came quickly to deal with a leak. Professional.
Hannah, Hertfordshire Posted on 11/11/2016 , work completed 11/11/2016
Outstanding service
Customer Service
Quality
Value
Having recently moved to the area, we had no knowledge of local tradesmen so turned to Which? Trusted Traders and chose this company because of the very good reviews. Simon and Carlo arrived promptly and worked quickly and efficiently to install our new heating and hot water system, and we are delighted with the results. We have absolutely no hesitation in recommending their services and will certainly call on them in the future for our plumbing requirements.
MoiraC Posted on 09/11/2016 , work completed 09/11/2016
Trusted professional
Customer Service
Quality
Value
I have known Simon Howard for over 15 years. Simon and his company have always provided a first class service. He is someone I would have no hesitation in recommending. Trust seems to be a rare commodity nowadays. Simon Howard is someone I trust.
Mark, Hertfordshire Posted on 04/11/2016 , work completed 04/11/2016
Fantastic job.
Customer Service
Quality
Value
I have been using Simon M Howard for over 10 years. Their service has always been excellent.
Geraldine, Hertfordshire Posted on 25/10/2016 , work completed 25/10/2016
Excellent at what they do
Customer Service
Quality
Value
Never fails to complete task's to really high standards.
Marianne, Hertfordshire Posted on 25/10/2016 , work completed 25/10/2016
Excellent
Customer Service
Quality
Value
Excellent. Efficient. Reliable. Highly Professional
Which? Trusted Traders Consumer Posted on 22/10/2016 , work completed 22/10/2016
Great Job
Customer Service
Quality
Value
Quick and efficient. No complaints
Alex, Hertfordshire Posted on 19/10/2016 , work completed 19/10/2016
Excellent
Customer Service
Quality
Value
We have used Simon Howard for years with always good service.
Raymond, Hertfordshire Posted on 17/10/2016 , work completed 17/10/2016
Excellent as ever
Customer Service
Quality
Value
Always a very good job. Paul very efficient.
Lindsay, Hertfordshire Posted on 13/10/2016 , work completed 13/10/2016
Prompt & professional
Customer Service
Quality
Value
My relationship with this company goes back some years. I have every reason to express complete satisfaction.
Which? Trusted Traders Consumer Posted on 13/10/2016 , work completed 13/10/2016
My Review
Customer Service
Quality
Value
Serviced our boiler regularly to a high standard...
R, Hertfordshire Posted on 27/09/2016 , work completed 27/09/2016
Boiler service
Customer Service
Quality
Value
I have used Simon Howard for many years. Always found them to be excellent.
Fred, Buckinghamshire Posted on 26/09/2016 , work completed 26/09/2016
Very quick responding, efficient
Customer Service
Quality
Value
Simon responded to our call immediately and did a very efficient job.
Roger, Hertfordshire Posted on 24/09/2016 , work completed 24/09/2016
My Review
Customer Service
Quality
Value
Excellent service by Simon Howard. Reliable, friendly and highly recommended.
Jane, Middlesex Posted on 23/09/2016 , work completed 23/09/2016
Always very prompt and professional
Customer Service
Quality
Value
I have used Simon Howard for many years. He always comes when requested and does an excellent job. I have also recommended him several people and they also thought he was very good & professional.
Wendy, Middlesex Posted on 23/09/2016 , work completed 23/09/2016
Prompt and professional
Customer Service
Quality
Value
Consistently above average, reliable and competent.
Sue, Hertfordshire Posted on 16/09/2016 , work completed 16/09/2016
Good service
Customer Service
Quality
Value
Simon has been servicing our boiler for a number of years. We keep using him became of the reliability and service and his knowledge of the job.
Paul, Hertfordshire Posted on 16/09/2016 , work completed 16/09/2016
Good job
Customer Service
Quality
Value
Very happy.
David, Buckinghamshire Posted on 15/09/2016 , work completed 15/09/2016
Really good, competent work & results
Customer Service
Quality
Value
Basics: friendly, competent, knowledgeable. A professional on whom I am happy to rely after making full use of his services over several years. I hope he stays around.
Gareth, Hertfordshire Posted on 14/09/2016 , work completed 14/09/2016
Good and efficient.
Customer Service
Quality
Value
Came on same day and fixed the blockage effectively. Very good.
Christopher, Hertfordshire Posted on 09/09/2016 , work completed 09/09/2016
5 star service
Customer Service
Quality
Value
Reliable, polite and always does a first class job. Couldn't manage without him.
Lisette, Hertfordshire Posted on 06/09/2016 , work completed 06/09/2016
My Review
Customer Service
Quality
Value
Always friendly and prompt, good service and value for money.
Maggie, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Superb - wouldn't be beaten!
Customer Service
Quality
Value
A thorough professional job - I gave an impossible task & fitting a 60cm washer into a hole that seemed only 57...) and he came up trumps! Thank you so much.
Richard, Hertfordshire Posted on 31/08/2016 , work completed 31/08/2016
Good job on boiler
Customer Service
Quality
Value
Good service, speedy and informative.
Happy Customer Posted on 23/08/2016 , work completed 23/08/2016
Prompt & professional
Customer Service
Quality
Value
Simon came on time, was polite and work urgent. Wouldn't hesitate to recommend!
Ann, Hertfordshire Posted on 12/08/2016 , work completed 12/08/2016
Prompt and professional
Customer Service
Quality
Value
Very good, helpful and efficient.
Marjory, Bedfordshire Posted on 29/07/2016 , work completed 29/07/2016
Super work
Customer Service
Quality
Value
Our boiler was serviced quickly and efficiently but even better I am confident my boiler was fully tested and checked over comprehensively. Super work, no hesitation in recommending.
Tim, Hertfordshire Posted on 28/07/2016 , work completed 28/07/2016
Real professional, thorough and very helpful
Customer Service
Quality
Value
We have used Simon Howard for about 15 years, following a recommendation. Always have turned up and given good service and lots of helpful advice. Great if you want plumbing that will never leak, safety with gas, boiler recommendation, advice on improving central heating. I never phone anyone else.
Louise, Hertfordshire Posted on 28/07/2016 , work completed 28/07/2016
Excellent, prompt, professional
Customer Service
Quality
Value
Simon did an excellent job in rectifying years of neglect on my central heating system. Correctly diagnosed the problem straight away, completely cleaned out the system, fitted new water pump and removed redundant equipment. Very clean and tidy - left absolutely no mess. Will definitely use him again.
Malcolm, Bedfordshire Posted on 27/07/2016 , work completed 27/07/2016
My Review
Customer Service
Quality
Value
Very good standard of work, clean & tidy worker.
Which? Trusted Traders Consumer Posted on 21/07/2016 , work completed 21/07/2016
Excellent. Very pleased
Customer Service
Quality
Value
Delighted. Friendly professional service.
Carly, Hertfordshire Posted on 21/07/2016 , work completed 21/07/2016
Very good, very professional
Customer Service
Quality
Value
Secured gas boiler.
Oliver, Hertfordshire Posted on 18/07/2016 , work completed 18/07/2016
Boiler services
Customer Service
Quality
Value
Been using this firm for many years. Reliable and trustworthy. Would highly recommend.
Sarah, Middlesex Posted on 15/07/2016 , work completed 15/07/2016
Professional and efficient
Customer Service
Quality
Value
Simon gave me good advice for choosing the right tap for my kitchen. He worked efficiently and quickly and I am pleased with his work! A Very friendly plumber! I would recommend to others.
Jenna, Hertfordshire Posted on 13/07/2016 , work completed 13/07/2016
Brilliant job
Customer Service
Quality
Value
I was very pleased with the work carried out by Simon Howard Plumbing & Heating. They were very efficient, prompt & tidy. They will be contacting me when my annual service on my boiler is due. I was so pleased with my central heating system when we had the recent cold snap.
Sue, Essex Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Reliable, thorough & courteous.
Michael, Hertfordshire Posted on 20/06/2016 , work completed 20/06/2016
Very quick & efficient
Customer Service
Quality
Value
Excellent service, friendly & totally reliable.
Cynthia, Hertfordshire Posted on 20/06/2016 , work completed 20/06/2016
My Review
Customer Service
Quality
Value
Very pleased with the service - arrived on time, good attention to working in a clean and careful manner, and expert capabilities dealing with several items.
Olive, Hertfordshire Posted on 07/06/2016 , work completed 07/06/2016
Professional & reliable
Customer Service
Quality
Value
Reliable and professional service each year.
Katherine, Hertfordshire Posted on 01/06/2016 , work completed 01/06/2016
Vallant boiler repair
Customer Service
Quality
Value
Excellent job, highly recommended.
Lee, Hertfordshire Posted on 26/05/2016 , work completed 26/05/2016
Boiler repair
Customer Service
Quality
Value
Excellent job.
John, Hertfordshire Posted on 24/05/2016 , work completed 24/05/2016
Boiler service - great job
Customer Service
Quality
Value
Professional & reliable service as always.
Donald, Hertfordshire Posted on 23/05/2016 , work completed 23/05/2016
Absolutely superb job
Customer Service
Quality
Value
Arrived really promptly. Very clean and tidy job. He really knew his trade and was (***) whilst working swiftly. Really pleased with the work and price. Boiler service and source/fit new W/c toilet.
Ian, Hertfordshire Posted on 20/05/2016 , work completed 20/05/2016
Trustworthy
Customer Service
Quality
Value
Used for years and can't fault. Very trustworthy and reliable
Mr Nidd, Watford Posted on 04/01/2016 , work completed 04/01/2016
Very Happy
Customer Service
Quality
Value
Wasn't a straightforward job but was completed on time and was very clean. Good
Mr Mooney, Watford Posted on 04/01/2016 , work completed 04/01/2016
Great attention to detail
Customer Service
Quality
Value
Very happy with his service, have been using for over 10 years. His attention to detail and overal customer service is great. He will always go the extra mile to get the job done
Mrs Duffy, Berkhamsted Posted on 01/01/2016 , work completed 01/01/2016