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Endorsed by Which? Trusted Traders

Smart Gas Ltd

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4.9

94 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

No one cares more about what we do than us! We’re a genuine team that goes above and beyond to ensure our customers receive a service that exceeds expectations.

Our customers are much more than just an invoice to us and we pride ourselves on building relationships, that’s why our customers come back to us, job after job.

We understand the importance of local business and as well as working closely with customers in Hull and East Yorkshire, we buy locally wherever possible too.

As a team, we believe our job is never done. That’s why we’re constantly learning new skills and educating ourselves, so that our customers can reap the benefits.

As a customer, old or new, you’ll receive a ‘what to expect guide’ to give you peace of mind, followed by a high standard of service with no-quibble aftercare.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Electric Showers
    • Bathroom refurbishment
    • Accessible bathrooms and showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
94 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Smart Gas
Customer Service
Quality
Value
I contacted Smart Gas as they were recommended to me, Dave came to do the quote which I decided to go ahead with and Jake (Jacob) came to fit the boiler plus some other little works like radiator values putting on. I can't fault either of them. Both friendly, polite and honest. Jake worked like an absolute trouper on the job. I would strongly recommend and I will definitely be using them again for any of my future works.
Zoe in Kingston upon Hull Posted on 07/09/2021 , work completed 03/09/2021
Excellent work as always
Customer Service
Quality
Value
I have used smart gas for several years now for servicing my boiler and have always been very happy with the quality of their work and the customer service I received. I did not hesitate to call them then to come to fix a leak I had spotted coming from somewhere on my cylinder. Jacob from smart gas arrived first thing the next day, on time and fully prepared. He was able to quickly diagnose and identify the problem before sourcing the replacement parts and returning later the same day to fit them. The work was carried out efficiently and I was kept appraised of the situation throughout. Would highly recommend!
Matt in East Riding of Yorkshire Posted on 05/08/2021 , work completed 04/08/2021
Boiler service and toilet cistern
Customer Service
Quality
Value
I write this review following the excellent service I received from Smart Gas this week. The plumber, Jacob, text me his expected arrival time and was "spot on" From entering my house until leaving nothing was too much trouble and Jacob serviced my gas boiler and fitted a new valve to my toilet cistern. All this work was covered under my cover plan with them, which I would highly recommend to anyone.
Tony in Kingston upon Hull Posted on 03/08/2021 , work completed 02/08/2021
Amazing Company - 10 Stars out of 5 Stars
Customer Service
Quality
Value
I found this company through Which trusted trader as the plumber I had employed for my renovations continued to let me down. I sent an SOS to Smart Gas Ltd who answered my call for help, and from meeting the owner(David) to his incredible tradesmen(Jacob) attending my property they fixed and completed the work to an amazing standard. As a result of finding Smart Gas and their amazing work ethic, I have decided to use them to completely renovate my en-suite.
Customer in East Riding of Yorkshire Posted on 03/08/2021 , work completed 23/07/2021
A Distinctive Company
Customer Service
Quality
Value
I have now used Smart Gas for two jobs: a full bathroom re-fit and a conversion to a combi-boiler. Both jobs were completed on time and to a high standard. Unlike some traders, they come when they say they’re coming. But what really marks this company out is their customer service. They take time to keep you informed and to explain what is involved with the work. And they do this in a patient and courteous manner. Their aftercare (i.e. after work has been completed and paid for) is excellent. There are some traders that I would not have in my house again – Smart Gas are the complete opposite.
MIchael in East Riding of Yorkshire Posted on 07/07/2021 , work completed 06/07/2021
Excellent service - Highly recommended
Customer Service
Quality
Value
After calling on Smart Gas when our hot water tank failed they arrived within the hour. After spending some time trying to fix this it looked as though it was going to be best to install a full new system. Dave had the quote to me the same day and was able to start work the same week. Jacob completed most of the work and was professional and tidy in doing so. All work was completed before schedule. Very reliable and would highly recommend.
Customer in East Riding of Yorkshire Posted on 05/07/2021 , work completed 30/06/2021
Boiler Repair
Customer Service
Quality
Value
Dave was incredibly helpful and polite at the initial inspection of our boiler. He carried out a full inspection and provided clear details of fault, repairs and parts required. This was followed up by a quick turnaround obtaining the parts, booking the repair and fixing the problem. Very reliable and would highly recommend.
Jo in Kingston upon Hull Posted on 21/06/2021 , work completed 21/06/2021
Full bathroom refurbishment
Customer Service
Quality
Value
Following our new boiler installation, which we were highly satisfied with, we contacted David from Smart Gas. He made several visits to advise and assist us with our choices and budget. Then we agreed on a date on which David and Jacob turned up on time following all Covid rules, they were extremely polite, trustworthy and professional. The job was carried out from start to finish with expertise, they worked extremely hard and long hours to maintain our agreed schedule. They delivered an excellent job which we are highly delighted with. We would certainty recommend David and Jacob and wouldn't hesitate to use them again.
Steve and Elaine in East Riding of Yorkshire Posted on 16/06/2021 , work completed 16/06/2021
Brilliant Service
Customer Service
Quality
Value
This contractor came recommended by a trusted friend. Spoke to David who was really helpful and gave a quick quote. He arranged for an operative called Jacob to call round, who was polite, professional and had a great attitude. It was a fault find and he never gave up until problem resolved. Highly recommended!!
Customer in Kingston upon Hull Posted on 26/05/2021 , work completed 26/05/2021
Great team
Customer Service
Quality
Value
Very impressed with them, quick at coming around to review the required work and get a quote to me. They were flexible on how to do the job, and provided great service. They worked so hard to do the best job possible, they put down covers and wore shoe covers to keep the floor clean throughout the install. They even worked to 7pm to get the job done in a day, cannot fault them at all. Would recommend them to everyone.
Customer in Kingston upon Hull Posted on 15/02/2021 , work completed 15/02/2021