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Trusted Traders

Smart Gas Ltd

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4.9

79 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

No one cares more about what we do than us! We’re a genuine team that goes above and beyond to ensure our customers receive a service that exceeds expectations.

Our customers are much more than just an invoice to us and we pride ourselves on building relationships, that’s why our customers come back to us, job after job.

We understand the importance of local business and as well as working closely with customers in Hull and East Yorkshire, we buy locally wherever possible too.

As a team, we believe our job is never done. That’s why we’re constantly learning new skills and educating ourselves, so that our customers can reap the benefits.

As a customer, old or new, you’ll receive a ‘what to expect guide’ to give you peace of mind, followed by a high standard of service with no-quibble aftercare.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Electric Showers
    • Bathroom refurbishment
    • Accessible bathrooms and showers

Customer reviews

4.9
79 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent boiler replacement
Customer Service
Quality
Value
I asked for my old boiler and system to be removed from downstairs and a new efficient Combi boiler (Ideal Vogue C32 Max) installed upstairs in a bathroom cupboard. David and his team were brilliant from start to finish. I was kept informed at all stages of the work over two and a half days and the result was very thorough and highly professional. Jake and Dillon are the hardest working plumbers I've ever seen. They were considerate, friendly, polite and very skilled in their trade. They exceeded my expectations. And clean up very well after each days work! David was prompt with his competitive and detailed quote and took great care to ensure I understood every aspect of the work. I took out an annual Service contract on completion because of my positive impression of Smart Gas. Its always been difficult to find a reliable and trusted plumber but I believe I've found it in Smart Gas who have demonstrated great skill, great customer service and positive integrity and transparency in how they operate. I would recommend Smart Gas without hesitation.
Customer in Kingston upon Hull Posted on 17/03/2020 , work completed 16/03/2020
Excellent service
Customer Service
Quality
Value
Highly recommend David and his team , very responsive excellence customer service arrived exactly on time really clean and tidy and overall very professional service
Customer in East Riding of Yorkshire Posted on 21/08/2019 , work completed 21/08/2019
Great service
Customer Service
Quality
Value
Professional, polite, punctual, proficient and competitively priced. What more could you ask for? Well done.
Customer in East Riding of Yorkshire Posted on 01/08/2019 , work completed 26/07/2019
The trader replied (on 11/08/2019)
Thank you very much for this review, it is much appreciated and always nice to read another positive response from our customers. Take care, see you soon.
It’s a miracle! I found a great plumber first time!
Customer Service
Quality
Value
I’ve lived places for years and not found a decent plumber but then I was told about Dave. Dave came round the day I called him to assess the work that was needed. He did a full check on my new house and suggested other things that might need attention but wasn’t pushy at all. I had a new radiator fitted, new bath panel, full system flush, radiator repair and the bath sorting out too. Communication has been efficient and clear, the quote came quickly and the work was booked in. The two lads that came round just came in and got on with it. No fuss, tidied up beautifully and even locked up for me as I had to pop out. Everything is great and they fixed a problem that I was told couldn’t be fixed. It’s obvious that I would not hesitate to recommend Dave and Smart Gas!!
Customer in Kingston upon Hull Posted on 18/07/2019 , work completed 18/07/2019
The trader replied (on 11/08/2019)
Thank you so much for the review, it speaks for itself. I’m so pleased you are thoroughly happy with the service we provided from start to finish, it makes me happy! See you next time.
Fixing new boiler
Customer Service
Quality
Value
Used Smart Gas for this work. Arrived at the agreed time, set about making sure entry and room where installation taking placed well protected. Installation completed in quoted time span. All fitters well mannered and capable of doing their jobs. After job done they made sure everything was left clean and tidy, even washed the driveway down.
Customer in Kingston upon Hull Posted on 06/07/2019 , work completed 06/06/2019
The trader replied (on 11/08/2019)
Thank you for the review. Being clean and tidy is something we have always taken great pride in. It costs us nothing, and leaves the customer happy. There’s no excuse not to be clean and tidy and any tradesperson worth their salt should clean up their mess! Thanks again for the review - Much appreciated.
Exceptional Company
Customer Service
Quality
Value
This is one of many jobs carried out by Smart Gas Ltd in our home. The work is done to the highest standard and the customer service standards are what can only be described as exceptional. Polite, punctual and efficient, what more can you ask for. Pricing seems very fair and I would recommend them to anyone, Dave is always quick to sort a quote and turn up in an emergency, Jacob and Dylan are two of the nicest lads you could wish to carry out the work. The house is always left as they found it and they take real pride in what they are doing and how they leave it. 100% recommended.
Customer in Kingston upon Hull Posted on 05/07/2019 , work completed 05/07/2019
The trader replied (on 11/08/2019)
Very nice to read this review, thank you for taking the time to leave it. I have let Jacob and Dylan know and they are pleased with it. Many thanks!
Gas leak
Customer Service
Quality
Value
Excellent friendly service, job well done and in good time, wasn’t expensive either!! Highly recommend this company A*****
Customer in East Riding of Yorkshire Posted on 12/06/2019 , work completed 12/06/2019
The trader replied (on 20/08/2019)
Thank you so much for the review. Glad to be of service to you. See you next time.
Always great and efficient service
Customer Service
Quality
Value
Have used Dave and his team on several occasions now and always do an efficient and great job. Doesn't matter whether it's a small job (replacing bath taps) or large (replacing all radiators) they are always reliable and pleasant (and tidy up afterwards)
Customer in East Riding of Yorkshire Posted on 03/06/2019 , work completed 29/05/2019
The trader replied (on 11/08/2019)
Thank you very much for the review. It’s a shame I don’t know who left it. Never mind. Always a pleasure to help. Whether a job is big or small we are always happy to help out.
Excellent job fitting new boiler
Customer Service
Quality
Value
Amazing job fitting our new boiler, fair price and we took advantage of the current special offer of £200 off the boiler and free 1 year service!! Cannot fault these guys, polite, hard working, efficient and left my kitchen exactly as they found it. Would highly recommend 😁👍
Customer in Kingston upon Hull Posted on 03/06/2019 , work completed 03/06/2019
The trader replied (on 11/08/2019)
Thank you for using us for the installation of your new boiler and of course for taking the summer boiler offer. We will look forward to seeing you for your free maintainence visit next year. Thank you again.
Smartgas
Customer Service
Quality
Value
We have been using Smartgas to service the central heating and provide safety certificates for a couple of properties we own for a couple years now. Once again the service was fantastic and goon value. Would my have a problem referring to anyone
Customer in East Riding of Yorkshire Posted on 03/05/2019 , work completed 01/05/2019
The trader replied (on 30/05/2019)
Thank you very much for taking the time to leave a review, it means a lot.