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Endorsed by Which? Trusted Traders

Smart Gas Ltd

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4.9

90 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

No one cares more about what we do than us! We’re a genuine team that goes above and beyond to ensure our customers receive a service that exceeds expectations.

Our customers are much more than just an invoice to us and we pride ourselves on building relationships, that’s why our customers come back to us, job after job.

We understand the importance of local business and as well as working closely with customers in Hull and East Yorkshire, we buy locally wherever possible too.

As a team, we believe our job is never done. That’s why we’re constantly learning new skills and educating ourselves, so that our customers can reap the benefits.

As a customer, old or new, you’ll receive a ‘what to expect guide’ to give you peace of mind, followed by a high standard of service with no-quibble aftercare.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Electric Showers
    • Bathroom refurbishment
    • Accessible bathrooms and showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
90 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
A Distinctive Company
Customer Service
Quality
Value
I have now used Smart Gas for two jobs: a full bathroom re-fit and a conversion to a combi-boiler. Both jobs were completed on time and to a high standard. Unlike some traders, they come when they say they’re coming. But what really marks this company out is their customer service. They take time to keep you informed and to explain what is involved with the work. And they do this in a patient and courteous manner. Their aftercare (i.e. after work has been completed and paid for) is excellent. There are some traders that I would not have in my house again – Smart Gas are the complete opposite.
MIchael in East Riding of Yorkshire Posted on 07/07/2021 , work completed 06/07/2021
Excellent service - Highly recommended
Customer Service
Quality
Value
After calling on Smart Gas when our hot water tank failed they arrived within the hour. After spending some time trying to fix this it looked as though it was going to be best to install a full new system. Dave had the quote to me the same day and was able to start work the same week. Jacob completed most of the work and was professional and tidy in doing so. All work was completed before schedule. Very reliable and would highly recommend.
Customer in East Riding of Yorkshire Posted on 05/07/2021 , work completed 30/06/2021
Boiler Repair
Customer Service
Quality
Value
Dave was incredibly helpful and polite at the initial inspection of our boiler. He carried out a full inspection and provided clear details of fault, repairs and parts required. This was followed up by a quick turnaround obtaining the parts, booking the repair and fixing the problem. Very reliable and would highly recommend.
Jo in Kingston upon Hull Posted on 21/06/2021 , work completed 21/06/2021
Full bathroom refurbishment
Customer Service
Quality
Value
Following our new boiler installation, which we were highly satisfied with, we contacted David from Smart Gas. He made several visits to advise and assist us with our choices and budget. Then we agreed on a date on which David and Jacob turned up on time following all Covid rules, they were extremely polite, trustworthy and professional. The job was carried out from start to finish with expertise, they worked extremely hard and long hours to maintain our agreed schedule. They delivered an excellent job which we are highly delighted with. We would certainty recommend David and Jacob and wouldn't hesitate to use them again.
Steve and Elaine in East Riding of Yorkshire Posted on 16/06/2021 , work completed 16/06/2021
Brilliant Service
Customer Service
Quality
Value
This contractor came recommended by a trusted friend. Spoke to David who was really helpful and gave a quick quote. He arranged for an operative called Jacob to call round, who was polite, professional and had a great attitude. It was a fault find and he never gave up until problem resolved. Highly recommended!!
Customer in Kingston upon Hull Posted on 26/05/2021 , work completed 26/05/2021
Great team
Customer Service
Quality
Value
Very impressed with them, quick at coming around to review the required work and get a quote to me. They were flexible on how to do the job, and provided great service. They worked so hard to do the best job possible, they put down covers and wore shoe covers to keep the floor clean throughout the install. They even worked to 7pm to get the job done in a day, cannot fault them at all. Would recommend them to everyone.
Customer in Kingston upon Hull Posted on 15/02/2021 , work completed 15/02/2021
Bathroom Re-Fit
Customer Service
Quality
Value
We used Smart Gas Ltd in 2021 for a complete re-fit of our family bathroom, we’d not used them before, they were recommended to us by a family friend. Following a visit, David provided us with an initial quote and worked with us to ensure it was within our budget. The work was scheduled, David kept us to date as the date approached. David and Jacob are the cleanest and tidiest trades people I have ever met! They arrived as agreed each day, completed the work scheduled for that day, and despite not finishing until around 6 pm each day, they ensured they cleaned up all the mess from the day’s work. As with any building work, there were complications during the process (delays on materials was the main one, out of anyone’s control), however, David kept us fully informed and ensured that the work still progressed. The re-fit was completed a day ahead of schedule and within the agreed quotation. David and Jacob both worked to a very high standard, we are very pleased with the end result and would fully recommend David, Jacob and Smart Gas Ltd to anyone.
Customer in East Riding of Yorkshire Posted on 13/02/2021 , work completed 28/01/2021
boiler replacement
Customer Service
Quality
Value
Very impressed with the quick and efficient service from Smart Gas. In response to our boiler breaking down in the recent sub zero temperatures, The engineer David was polite, friendly and worked safety to all covid rules. He replaced our boiler in a day explained everything in detail removed the old boiler and left everything clean and tidy, he called the next day to check all was working as it should be. We are very happy with our new efficient boiler. We will be calling them in the spring to replace our bathroom
Steve in East Riding of Yorkshire Posted on 11/02/2021 , work completed 10/02/2021
Smart Gas, new boiler fitted
Customer Service
Quality
Value
I had a new boiler fitted by smart Gas. They arrived at the time arranged . Both plumbers were wore masks and kept a safe distance from me , I felt they worked in a very covid secure way. They were both polite and tided up after themselves. The work was completed in a day and everything was explained to me . The boiler works beautifully and I have been contacted after the work to check that everything is ok . The old boiler and all the rubbish was taken away. I am very happy with the service I have received and would definitely recommend Smart Gas.
Customer in Kingston upon Hull Posted on 02/02/2021 , work completed 25/01/2021
New Boiler Fitted.
Always happy with their work, in these trying times it is great to have someone who you can trust to do an excellent job. I left them a key and went to work and when I got home the job was done and the house was clean and tidy they fitted a new boiler and two new radiators, I had a problem with one of the old radiators but they soon came back and sorted it.
Customer in East Riding of Yorkshire Posted on 24/01/2021 (Reviewer did not use service)