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Trusted Traders

Smart Gas Ltd

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85 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020


No one cares more about what we do than us! We’re a genuine team that goes above and beyond to ensure our customers receive a service that exceeds expectations.

Our customers are much more than just an invoice to us and we pride ourselves on building relationships, that’s why our customers come back to us, job after job.

We understand the importance of local business and as well as working closely with customers in Hull and East Yorkshire, we buy locally wherever possible too.

As a team, we believe our job is never done. That’s why we’re constantly learning new skills and educating ourselves, so that our customers can reap the benefits.

As a customer, old or new, you’ll receive a ‘what to expect guide’ to give you peace of mind, followed by a high standard of service with no-quibble aftercare.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Wet rooms
    • Electric Showers
    • Bathroom refurbishment
    • Accessible bathrooms and showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

85 reviews
Customer Service
Sort by
Great team
Customer Service
Very impressed with them, quick at coming around to review the required work and get a quote to me. They were flexible on how to do the job, and provided great service. They worked so hard to do the best job possible, they put down covers and wore shoe covers to keep the floor clean throughout the install. They even worked to 7pm to get the job done in a day, cannot fault them at all. Would recommend them to everyone.
Customer in Kingston upon Hull Posted on 15/02/2021 , work completed 15/02/2021
Bathroom Re-Fit
Customer Service
We used Smart Gas Ltd in 2021 for a complete re-fit of our family bathroom, we’d not used them before, they were recommended to us by a family friend. Following a visit, David provided us with an initial quote and worked with us to ensure it was within our budget. The work was scheduled, David kept us to date as the date approached. David and Jacob are the cleanest and tidiest trades people I have ever met! They arrived as agreed each day, completed the work scheduled for that day, and despite not finishing until around 6 pm each day, they ensured they cleaned up all the mess from the day’s work. As with any building work, there were complications during the process (delays on materials was the main one, out of anyone’s control), however, David kept us fully informed and ensured that the work still progressed. The re-fit was completed a day ahead of schedule and within the agreed quotation. David and Jacob both worked to a very high standard, we are very pleased with the end result and would fully recommend David, Jacob and Smart Gas Ltd to anyone.
Customer in East Riding of Yorkshire Posted on 13/02/2021 , work completed 28/01/2021
boiler replacement
Customer Service
Very impressed with the quick and efficient service from Smart Gas. In response to our boiler breaking down in the recent sub zero temperatures, The engineer David was polite, friendly and worked safety to all covid rules. He replaced our boiler in a day explained everything in detail removed the old boiler and left everything clean and tidy, he called the next day to check all was working as it should be. We are very happy with our new efficient boiler. We will be calling them in the spring to replace our bathroom
Steve in East Riding of Yorkshire Posted on 11/02/2021 , work completed 10/02/2021
Smart Gas, new boiler fitted
Customer Service
I had a new boiler fitted by smart Gas. They arrived at the time arranged . Both plumbers were wore masks and kept a safe distance from me , I felt they worked in a very covid secure way. They were both polite and tided up after themselves. The work was completed in a day and everything was explained to me . The boiler works beautifully and I have been contacted after the work to check that everything is ok . The old boiler and all the rubbish was taken away. I am very happy with the service I have received and would definitely recommend Smart Gas.
Customer in Kingston upon Hull Posted on 02/02/2021 , work completed 25/01/2021
New Boiler Fitted.
Always happy with their work, in these trying times it is great to have someone who you can trust to do an excellent job. I left them a key and went to work and when I got home the job was done and the house was clean and tidy they fitted a new boiler and two new radiators, I had a problem with one of the old radiators but they soon came back and sorted it.
Customer in East Riding of Yorkshire Posted on 24/01/2021 (Reviewer did not use service)
Hardworking, respectful, polite, helpful
Customer Service
Fantastic service. Hardworking, respectful during pandemic (masks/ gloves) wore shoe coverings and covered carpets. Very tidy and after months of issues and several other plumbers looking at it with no resolve, smart gas Ltd got the job done, this was a big weight off our shoulders, thank you Smart Gas Ltd. Highly recommended.
Customer in Kingston upon Hull Posted on 09/01/2021 , work completed 07/01/2021
Excellent professional service
Customer Service
My husband and I needed a new boiler after our old one inexplicably blew up. We called David and he quickly found some time for us the next day. Unfortunately it wasn't repairable so we needed to fit a new one - the stuff of nightmares but David and team made it really easy and we're so pleased. They managed to fit us in the next day and Jacob & trainee Calvin came round and did an excellent job. It was much more problematic than anticipated - floorboards needed to be taken up to fit wider pipe, but they did it without fuss or complication, they just got on a did the job. Brand new boiler now working wonderfully, and looking at all the brand new pipes they are clearly a very skilled team. They organised all the furniture - everything was back where it should have been and it was very clean and tidy -we didn't expect that but it was really very appreciated! Would definitely recommend.
Customer in Kingston upon Hull Posted on 02/11/2020 , work completed 27/10/2020
The trader replied (on 04/11/2020)
Thank you very much for this review it is much appreciated. I will pass on your comments to the lads, they will be really pleased. As always, we try our hardest as a team to deliver above and beyond on every single job so very nice to hear that we hit the spot! Thanks again, see you next year for your first service.
Excellent boiler replacement
Customer Service
I asked for my old boiler and system to be removed from downstairs and a new efficient Combi boiler (Ideal Vogue C32 Max) installed upstairs in a bathroom cupboard. David and his team were brilliant from start to finish. I was kept informed at all stages of the work over two and a half days and the result was very thorough and highly professional. Jake and Dillon are the hardest working plumbers I've ever seen. They were considerate, friendly, polite and very skilled in their trade. They exceeded my expectations. And clean up very well after each days work! David was prompt with his competitive and detailed quote and took great care to ensure I understood every aspect of the work. I took out an annual Service contract on completion because of my positive impression of Smart Gas. Its always been difficult to find a reliable and trusted plumber but I believe I've found it in Smart Gas who have demonstrated great skill, great customer service and positive integrity and transparency in how they operate. I would recommend Smart Gas without hesitation.
Customer in Kingston upon Hull Posted on 17/03/2020 , work completed 16/03/2020
Excellent service
Customer Service
Highly recommend David and his team , very responsive excellence customer service arrived exactly on time really clean and tidy and overall very professional service
Customer in East Riding of Yorkshire Posted on 21/08/2019 , work completed 21/08/2019
Great service
Customer Service
Professional, polite, punctual, proficient and competitively priced. What more could you ask for? Well done.
Customer in East Riding of Yorkshire Posted on 01/08/2019 , work completed 26/07/2019
The trader replied (on 11/08/2019)
Thank you very much for this review, it is much appreciated and always nice to read another positive response from our customers. Take care, see you soon.