I thought a lot about whether to leave this review but after the hell I went through I decided it needed to be told. The trader messed up the install of my underfloor heating and joined the utility room loop to the bathroom loop so I either had hot fridges and freezers or a cold bathroom. Then he claimed I wanted it this way and refused to correct it. I had to take him to court and won - claim ref E1QZ6A18 is anyone wants to check It took another year of fighting and costs, and caused terrible stress. The trader then counter sued me, I believe in an attempt to scare me off the claim. In court, the judge found correctly in my favour on both counts and I now have the funds to put the mess right. Of course he will know who I am based on this info and even that worries me as he knows where I live and has been here, arguing and shouting at me and my partner. I hope he learns from this episode and improves his quality and customer service skills.