We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Solarframe Direct Limited

Profile thumb solarframe direct logo
4.8

291 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

About

The very name of our company best describes the core activity of our business; supplying energy efficient conservatories, windows, doors and solid tiled roofs to an ever discerning customer base.

We have been transforming homes with our bespoke design, manufacture and fit service for over 12 years, always ensuring that every customer’s experience is second to none.

Customers choose SolarFrame because they know that they are guaranteed to receive quality products from an ever-professional, experienced team. SolarFrame customers don’t need to lift a finger – our dedicated team will do all of the work; from the initial building regulations and planning permissions to the buffing of windows after fitting – no stone is left unturned.

What we do

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory glass heat reduction film
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
    • Stained glass
    • Window consultants
  • Doors

    • Bi-fold doors
    • Patio doors
    • French doors
    • Orangeries
    • Fire doors
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Guttering, fascias and soffits
  • More Services

    • warm roof
    • solid tiled roof
    • orangeries
    • skypods

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
291 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Solid Conservatory Roof replacement.
Customer Service
Quality
Value
Very satisfied with all aspects of work. Workmen arrived on time and worked extremely hard and were very unobtrusive. Quality of work is first class and the clearing up afterwards was much appreciated.
Customer in North Yorkshire Posted on 23/09/2021 , work completed 17/09/2021
The trader replied (on 26/11/2021)
Hi, thank you for leaving a positive review. We are really pleased to hear that you are so happy with the quality of work.
Great conservatory, very gloomy living room
Customer Service
Quality
Value
Positives first. Our new extension, which cost £14000+ was very well built by excellent fitters and after painting the ceiling and walls it now looks good However, although we were assured both in the showroom and in our living room that very little light would be lost we're now left with a permanently gloomy main living room which will require lighting throughout the day. I spoke with the company who eventually put me onto the sales director, who disputed everything I had to say, accusing me of being a liar, stupid, then in effect a thief because I was withholding the final small payment until my grievance was heard. Now paid just to put an end to this trauma. Not a pleasant experience which I will never repeat. A pity as all the other staff were very friendly and helpful. Workmanship great, communication dreadful. They will of course deny everything, use your own judgement
Customer in North Yorkshire Posted on 11/08/2021 , work completed 10/08/2021
The trader replied (on 13/08/2021)
Dear Customer, thank you for taking the time to leave a review. We really do appreciate all feedback. We have spoken to you regarding your issues, and apologised for your experience over the phone with one of our colleagues.
Conservatory roof and replacement doors/windows
Customer Service
Quality
Value
Very pleased with the service and quality of units/replacement roof system and doors. A large job for us replacing all existing windows and doors and a new solid roof on the conservatory (from polycarbonate). Although there were some unforeseen challenges with delivery of materials etc , excellent communications throughout with Kat meant it was all completed to high quality and standard I had hoped for from the outset. Great fitters - Dave/Leigh. Would recommend.
Customer in West Yorkshire Posted on 21/07/2021 , work completed 20/07/2021
The trader replied (on 13/08/2021)
Thank you so much for taking the time to leave a review. We're pleased to hear that you are happy with your new windows and doors.
Wish We Had Never Heard Of Solarframe
Customer Service
Quality
Value
This is the service you get for £23,640 Conservatory windows and doors replacing and a Solid Tiled Roof 1.Came to fit but had forgot to make the Roof Frame. 2.Electrician never turned up no one contacted us then when he did he hadn't the correct fittings. 3.There was a gap in the door where you could see the outside letting in a freezing draft. Had to have new frame and door made 4.Solar Frame did not clean the glass on the windows, so when we did there were suction marks inside the double glazing on 2 of the large windows. We eventually got them replaced 5.This is the worst when it rained the roof where it meets the outside wall started leaking .A fitter came out put some sealant under the flashing. Then it rained again and it leaked down the inside of the wall in 7 places .Solar Frame came and fitter said that the original fitters damaged the rendering and water is seeping through. We are now waiting for him to come back. 6.On 17/6 we chased up the warranty work on the leaking roof. The representative on the phone said there were no details of our case as the person who came to look at the roof no longer worked for them. If we had not called yet again nothing would be done. Update An Engineer came around said that where the roof meets the wall was totally insufficient to prevent water ingress should have been deep cut lead flashings. This work has now still to be done. Was marked as urgent which to them is 14/7.It is now the 2/7 and rain in pouring in down inside wall.
Customer in West Yorkshire Posted on 04/07/2021 , work completed 09/12/2020
Single story extension
Customer Service
Quality
Value
We would highly recommend this Company...…. From the initial visit from their representative, the actual work done and the way the work was project managed was excellent! Their representative gave us lots of advise and ideas and we finally came up with a plan of what we wanted. When the works commenced it was the wettest May in history and the groundworkers/bricklayers worked as cleanly and efficiently as they possibly could under the circumstances and their workmanship was faultless. The roofers/window fitters worked quickly, cleanly and efficiently and we were very pleased with their work too. Then came the electrician, plumber and plasterers, who were all excellent trades and even though there were a few problems along the way they went above and beyond to make sure everything was done to a high level. Kat who coordinated the whole thing did an amazing job and made the whole project effortless on our part by organizing everything very efficiently. All in all we can't speak higher of Solarframe and would not hesitate to recommend. A big thank you to all the team. Keep up the good work!!
Judy and Steve in South Yorkshire Posted on 23/06/2021 , work completed 18/06/2021
The trader replied (on 24/06/2021)
Dear Judy and Steve, thank you for leaving such detail feedback about your experience. We hope you enjoy your new extension as much as we enjoyed working on this project with you.
Garden room
Customer Service
Quality
Value
We ordered a garden room to use as an office for our new build. Not cheap but you pay for what you get and prices of materials are rocketing. There was a major issue with water when the base was laid due to excessive rain and with the garden just being laid. The team had to rethink the base which they did without any drama and with no extra cost. When completed it looked superb and the electricians and plasterers did a great job. Everyone came when they said they would all coordinated by Sarah. Very courteous team. Every question I asked was answered with no trouble. You don't get guttering with the building just make sure you find somewhere for the water to go. I added a 210 ltr water barrel which does the job. You also need to find skirting board for the room. I went for plastic which looks great, easy to fit and added £80 to the cost. Also if like me I also budgeted for carpeting and door and window blinds. The room adds to our new garden and we are so pleased with it.
John in Nottinghamshire Posted on 21/06/2021 , work completed 26/05/2021
The trader replied (on 24/06/2021)
Hi John, we are so pleased that you are happy with your garden room. Thank you for taking the time to leave a review, we really appreciate your feedback.
Stay away from Solarframe!
Customer Service
Quality
Value
Using Solarframe for new windows and door has been the most stressful experience I have had in a long time. Customer service has been absolutely shocking. Repeatedly not turning up and not informing us until the day after we have taken days off work. We were told their window systems were far superior to any other window firm and couldn't need triple glazing, utter rubbish they haven't made any difference whatsoever!! They only use subcontractors to install who really couldn't care less how they fit them. Unprofessional overpriced company. Stay away!
Customer in South Yorkshire Posted on 13/06/2021 , work completed 03/06/2021
The trader replied (on 23/06/2021)
We thank you for bringing this matter to our attention. As a company we pride ourselves on dealing fairly with any complaints our customers may have. We would love to be able to resolve this with you, please can you get in touch with us on 0800 625 0000.
Conservatory up grade
Customer Service
Quality
Value
They replaced old polycarbonate roof with a light weight roof done on time and per quotation, they talked us through all the options first they were no pressure on us sale wise we came to a joint decision. They clearly new there product well they kept us in formed every step of the process and followed every phone call and any glitches was dealt with satisfactory.
Customer in South Yorkshire Posted on 22/05/2021 , work completed 22/05/2021
The trader replied (on 01/06/2021)
Thank you for taking the time to leave a review. We hope you get a lot of use from your conservatory all year round. Your new roof should make all the difference. We are so pleased you are happy with our products and services.
New Conservatory and Windows, Great Service and Excellent quality
Customer Service
Quality
Value
We’re very satisfied with the end result and we spend a lot of time in the conservatory, it’s a great space and it’s now part of the house that offers an extra room for us that’s much more liveable. I always used the conservatory a lot but, now that it’s been upgraded, everyone wants to be in there. ‘We were so satisfied that, when the conservatory was done, we ordered new windows and doors for the rest of the house. The house looks great, we went for anthracite grey frames that have a more modern feel and we’re really very pleased with all the work SolarFrame has done. The windows not only look great but the house is warmer and draught free so we should see a drop in heating bills in the winter months.
Customer in South Yorkshire Posted on 06/05/2021 , work completed 05/04/2021
The trader replied (on 10/05/2021)
Thanks so much for your review. We are really pleased you are happy with your new conservatory. We hope you make lots of nice memories enjoying the space with your friends and family.
Fantastic work
Customer Service
Quality
Value
Converted my conservatory into a hybrid conservatory/orangery. Bricked up one wall, replaced frames and doors, installed new tiled roof. Insides plastered, new window boards, skirting, spotlights, sockets and switches. Quality of work is second to none. All the fitters, plasterers and electrician were very pleasant chaps. Always left the house tidy at the end of the day. From start to finish it has run like clockwork. Always kept updated by the office on when trades are coming etc... Very pleased with how smoothly it went and with the works done. No hesitation in recommending Solarframe at all.
Mark in West Yorkshire Posted on 29/04/2021 , work completed 29/04/2021
The trader replied (on 04/05/2021)
Thanks for leaving a review. We are so happy that you are pleased with the quality of your new conservatory/orangery. We hope you get many years of enjoyment from it!
great work
Customer Service
Quality
Value
Excellent work from Alan & Liam & rest of the team never stopped working while they were here always cleaned up after they finished each day.
Peter in West Yorkshire Posted on 25/04/2021 , work completed 19/04/2021
The trader replied (on 27/04/2021)
Thank you so much for leaving a 5 star review. We are pleased that you are happy with the service you have received from SolarFrame, and really appreciate you taking the time to leave a review.
Outstanding workmanship
Customer Service
Quality
Value
We had our conservatory roof replaced and the difference it has made is incredible, now rather than a dumping ground for coats and wellies. The salesman who came to see us was great and was not at all pushy and our installations coordinator kept us informed about when we could expect the work to start. The team of lads that did the work were professional and did a great job and the workmanship is super. I would definitely recommend Solarframe to anyone.
Customer in Lancashire Posted on 23/04/2021 , work completed 20/04/2021
The trader replied (on 04/05/2021)
Thank you very much for taking the time to leave a review. We are so pleased that you were happy with the way our team looked after you during your conservatory roof replacement.
Excellent Service
Customer Service
Quality
Value
Excellent service from start to finish, all the solar frame team from sales, fitters and admin team was brilliant. Will definitely use again and recommend to friends & family
Customer in Derbyshire Posted on 23/04/2021 , work completed 09/04/2021
The trader replied (on 27/04/2021)
Thank you so much for a brilliant 5 star review. We really do appreciate you taking the time out to post us a review and we are delighted that you are happy with the service that you received from us.
Great installation, really poor customer service
Customer Service
Quality
Value
This is a case of ‘defeat being snatched from the jaws of victory’. The sales, survey and removal and installation of a patio door and a window went really well; the fitters couldn’t have been more helpful. Within 15 mins of the fitters finishing, I had paid the outstanding bill. We had had 5 blinds in the windows and when I came to put them back in place, because the position of the new windows had changed and they had used trims to finish the work, the clips holding in the blinds wouldn’t work. I rang SolarFrame and at first the response was helpful: send photos, etc., and a couple of follow-up calls. Then it went quiet. I made around 7 calls to them and my coordinator’s phone was either engaged, she was away from her desk, she’d gone home, etc. In that latter stage, not one of my calls was returned. Even if they’d decided that they weren’t going to do anything more, a call to that effect would have stopped me wasting my time. After 10 days, I was fortunate enough to be able to take a couple of hours to refit the blinds myself. A couple of days later, I had an email from SolarFrame saying that they were still looking for a technician to do the work required. I responded that as I’d now done the work, and saved the company, money, time and effort, they should compensate me to the amount of £50. Of course, 1 week later, I’ve heard nothing back, despite sending a reminder. I’d use them again, probably, but I wouldn’t be so quick to fully settle the bill.
Customer in South Yorkshire Posted on 18/12/2020 , work completed 27/11/2020
The trader replied (on 22/12/2020)
Thank you very much for taking the time to leave a review and for the positive comments regarding the survey, installation and sales processes. We are sorry to hear the you are unhappy with our customer service following the installation and the re-fitting of your blinds. SolarFrame does not take responsibility for moving or re-fitting blinds or curtains, as stated in your survey acceptance form, this should have been relayed to you on your initial enquiry following installation.
Excellent service
Customer Service
Quality
Value
We had a patio door fitted and the service from the initial enquiry right through to the fitting was excellent. Communication is great and reliable, phone calls returned and info sent when promised. The installation went very well and was competed by an excellent fitter who was clearly competent and had an excellent manner and left the room cleaner than when the work started. Overall an excellent experience and great value for money
Customer in West Yorkshire Posted on 26/11/2020 , work completed 25/11/2020
The trader replied (on 22/12/2020)
Thank you so much for a brilliant 5 star review. We really do appreciate you taking the time out to post us a review and we are delighted that you are happy with the patio door and the service that you received from us.
Finished eventually to a high standard
Customer Service
Quality
Value
While our job had numerous big mistakes and problems along the way it did get finished and to a high standard, albeit some four weeks late. The fitters, Dave and Lee were outstanding and a pleasure to have on site. Mark, the electrician and Daz & the team of plasterers were great too as was the clean up technician. Kat did her very best trying to liaise and re-organise things on numerous occasions and Will really helped to restore our faith in the company. While the process of our job wasn’t a pleasant one, the company got things back on track and compensated us for the delay and inconvenience caused. We now have a lovely, warm and quiet conservatory and I’d definitely recommend a SupaLite tiled roof.
Customer in West Yorkshire Posted on 26/11/2020 , work completed 13/11/2020
The trader replied (on 26/11/2020)
Thank you for the review. We’re so sorry that on this occasion you did not experience the full and renowned SolarFrame experience. Whilst we endeavour to get things right first time, on rare occasions we do experience errors or delays in installations, our pledge to customers is to always finish the project to a high standard and I’m glad you agree in end you have a lovely, warm and quiet conservatory.
Good work but very poor customer service
Customer Service
Quality
Value
I have waited a long time to leave this review simply because I wanted to think before leaving a negative comment as it is not in my nature to do this. The quality of the work of SolarFrame was very good. Especially that of the workmen and engineers. The customer service was poor and the sales manager was extremely rude. The worst experience I have ever had in 30 years of dealing with customer services. I have informed the managing director of this and hope that he would look further into this as the reputation of his company was previously very good. Mr Ali, Sheffield
Customer in South Yorkshire Posted on 23/11/2020 , work completed 30/06/2020
New door and windows
Customer Service
Quality
Value
Visited showroom first week in August for advice and quote. Had a visit from Rob Bly the the same day. Satisfied with price for door and windows. Did think work might be done before November but have to take Covid situation into account. Fitters Leigh and Dave we’re punctual and completed work in a day less than expected. Fitters and Bob were down to earth and easy to speak too and Kat in the office explained things clearly. Satisfied with the products and would recommend them to anyone
Customer in Nottinghamshire Posted on 19/11/2020 , work completed 19/11/2020
Conservatory Conversion and Hard Roof Installation
Customer Service
Quality
Value
I am extremely pleased with the work carried out to convert my Conservatory. All product is high quality and I am totally satisfied with the work carried out by the team of workers who carried out the various tasks, bricklaying, roof installation and electrics. The work was delayed by bad weather however I was kept fully informed of the delays in the schedule. Thank you.
Harold Keith Posted on 17/11/2020 , work completed 16/11/2020
The trader replied (on 26/11/2020)
Thank you for such a fabulous 5 star review, we really do appreciate you taking the time out to leave us a review. We also appreciate your patience during the delays imposed by the bad weather and are so pleased that you were delighted with the high quality of our product and the professionalism of our workmen and head office staff. We look forward to you enjoying your new conservatory all year round.
Excellent work
Customer Service
Quality
Value
A big thank you to Dave & Leigh for taking our old conservatory down, taking it away & building us a fabulous new one & replacing windows to the back of our house Darren & his lads were brilliant & the plastering was done quickly & efficiently with no mess Steve the electrician, & the 2 young plumbers all did a great job they all worked well alongside each other & were all well mannered & polite. We are very happy with the work done & the price we paid A big thank you to Kat Padovan for overseeing the project & always being there to answer any queries that we had.
Garry & Lynn in South Yorkshire Posted on 11/11/2020 , work completed 05/08/2020
The trader replied (on 26/11/2020)
Thank you for such a fabulous review, 5 stars across the board, we really do appreciate you taking the time out to post this review and are so pleased that you were delighted with the professionalism of our workmen Dave, Leigh, Darren and his lads and also Kat for managing the project at our Head Office. We look forward to you enjoying your new conservatory all year round.
Highly delighted clients
Customer Service
Quality
Value
Definitely highly recommended. No problem with any of the workforce at all. They were prompt commenced work on arrival and worked through the day. We had 2 fitters for 4 days because they were dismantling the old conservatory and erecting the new one. All the waste was taken away. The plaster arrived well organised after they had finished, following his work the electrician came and then a technician who overlooked everything that was done and ensured that everything was correct. That workforce was honest (important to the customer) and efficient. The staffs that I dealt with in the office were always obliging. We were most impressed by the whole organisation.
Rowbotham, Rotherham Posted on 16/07/2020 , work completed 13/07/2020
The trader replied (on 24/07/2020)
Thank you for such a fabulous review, 5 stars across the board, we really do appreciate you taking the time out to post this review and are so pleased that you were delighted with the professionalism of our workmen and our head office staff. We look forward to you enjoying your new conservatory all year round.
New conservatory
Customer Service
Quality
Value
From the very first visit things were going wrong. I twice tried to cancel the project but was talked round. When the foundations were put in the base height was too high and had to be lowered. When the build was due to start the parts had been built wrong so I had another 4 week delay. The fact that the base had been lowered meant that the only way to cover the water membrane was to plaster the inside which is not what I ordered I wanted brickwork showing. I was not happy with the way the final technician left the conservatory and if I hadn't paid my final bill before he finished work I wouldn't of paid the bill. These are a quick list of the problems I encountered during my time with Solarframe.
Customer in North Lincolnshire Posted on 12/07/2020 , work completed 03/07/2020
The trader replied (on 24/07/2020)
We’re sorry to hear you still feel this way about the service we provided. Unfortunately, there are occasions when things don’t go 100% to plan however, we do like to think that in these situations we do our best to resolve them. If you want to discuss this any further, please do not hesitate to give us a call, otherwise we hope that you are enjoying your new conservatory.
Change conservatory roof to solid tiled roof.
Customer Service
Quality
Value
From start to finish the project was excellent. From the initial contact to the completed job. Outstanding quality of roof. Really satisfied. Would highly recommend.
Customer in East Riding of Yorkshire Posted on 28/06/2020 , work completed 13/03/2020
The trader replied (on 24/07/2020)
Thank you for taking the time out to leave us such a kind review, we really do appreciate it, especially 5 stars across the board - thank you.
Great job
Customer Service
Quality
Value
We had the front windows of our bungalow done and a new front door. They fitted them all in one day. We were so pleased we ordered the back windows the next day. The day of the fitting it rained all day it the two fitters never stopped. Really great job. The chaps who came to measure up for the windows were really good as well. We have had lots of compliments on how nice the door looks. Very pleased.
Jeannie in South Yorkshire Posted on 25/06/2020 , work completed 18/06/2020
The trader replied (on 07/07/2020)
Thank you for leaving such a great review, we really do appreciate you taking the time out to post such a kind review, especially 5 stars across the board. We are delighted that you are happy with your new front door and windows and also the service that you received from our installations and surveying teams, we will make sure that the whole team receive your feedback. Thank you once again.
Couldn't be happier!
Customer Service
Quality
Value
Solarframe were brilliant from start to finish! Helpful, friendly, knowledgeable ... and not a pushy salesperson in sight! They replaced the roof and windows on my conservatory and all doors and windows in the house. The whole process was slick and seamless with the job being completed in 5 days. Everyone I encountered was really professional and clearly cared about the job they were doing. I cannot recommend them enough and the finished product looks great!
Customer in West Yorkshire Posted on 22/06/2020 , work completed 10/06/2020
The trader replied (on 30/06/2020)
Brilliant, thank you so much for taking the time to leave such a kind review, 5 stars across the board is awesome and we are delighted that you are delighted!
Highly recommended
Customer Service
Quality
Value
We had a composite door fitted and the whole process from my first call to the fitters arriving and fitting the door, was a professional one. The fitters were a credit to themselves and the company. Very poite, informative and hardworking. I have no hesitation in recommending this company. A first class service throughout. I will definitely use them again.
Mr. Fletcher Posted on 07/03/2020 , work completed 06/03/2020
The trader replied (on 30/06/2020)
Thank you for taking the time to leave such a fantastic review. We are delighted that you are happy with your new door and the professionalism of our fitters, and 5 stars across the board - Thank you.
Excellent service and standared of workmanship
Customer Service
Quality
Value
Replacement conservatory and new SupaLite Roof was carried out from start to finish in the most professional way. From the placement of the contract I was kept informed from the initial survey to the final completion survey and Clean, the fitters and plasterers worked to a very high standard and treated my home with respect all the time they were there and completed on time. I have ended up with a new room that is now warm enough to sit in, even in the snow and cold weather that we're having at the moment, something that we haven't been able to do in our old conservatory. I would recommend Solarframe direct without hesitation.
Customer in South Yorkshire Posted on 24/02/2020 , work completed 13/02/2020
The trader replied (on 26/02/2020)
Thank you very much for taking the time to leave such excellent feedback. We are delighted that you have given us a 5 star review across the board and are so pleased that you are now able to enjoy your conservatory in the cold weather.
Nice extension but took nearly 6 months to complete satisfactorily
Customer Service
Quality
Value
The finished extension certainly looks OK and would represent good value for money but took a complaint before we got to a satisfactory finished product. Issues were as follows:- * We had to clean up a few times. * Builder severed the roots on the neighbours hedge. Concrete also left all over the hedge. * Lack of communication. * The door sill was removed but was badly cut. * There were 2 holes in the concrete floor. * There was a hole in the plaster work in the corner on the rear wall. * The soakaway on our driveway was blocked with concrete by the builders. * The glass on the patio door was scratched as well as some of the other glass panes. * The window nearest the party wall, the beading that holds the glass in was missing. * Cracks appeared in the plaster underneath the window. * A crack appeared in the windowsill near the patio door. * The extension developed mould. * The builders put the wall tiles back incorrectly. * The roofer missed off some of the roof edging. * Contractors smashed the old conservatory down rather than demolishing with care as promised. * Keys were left in patio door after it was fitted (we were out).
Customer in York Posted on 11/02/2020 , work completed 11/02/2020
The trader replied (on 25/02/2020)
We’re sorry to hear you still feel this way about the service we provided. Our Sales Director did come to visit you to discuss the issues you’ve mentioned above and I believe they were all rectified. Unfortunately there are occasions when things don’t go 100% to plan however we do like to think that in these situations we do our best to resolve them. We do feel like we resolved all of the complaints above for yourself, as well as speaking to your neighbour to ensure they had no issues with us (which they didn’t) so we are disheartened that you’ve still left a negative review against the company. If you want to discuss this any further, please do not hesitate to give us a call, otherwise we hope that you are enjoying your new conservatory.
Amazing product , professionally installed and fitted
Customer Service
Quality
Value
SolarFrame were professional, thorough thoughtful and communicated with us throughout the whole process. We were kept informed and updated of timings and who would be doing the work. The builders, fitters, electricians and plasterers were courteous and considerate that this was our home. There was minimal mess and the final construction is better than we could have anticipated. The finishing is superb and we have ended up with a stunning extension that has enhanced our house. Visitors are of a similar opinion and they love it! Warm, bright and cosy just what we wanted!
Customer in Nottinghamshire Posted on 12/12/2019 , work completed 05/08/2019
The trader replied (on 16/01/2020)
Brilliant, thank you for your kind review and we are delighted that you are happy with your new home extension.
Solid roof transforms my conservatory
Customer Service
Quality
Value
Fabulous service! I have recommended the team to friends and neighbors. From start to finish the whole experience was stressless and ran to time. The staff project managed everything and each stage of the process ran to time. Great improvement to the property, warm and looking great
Customer in South Yorkshire Posted on 12/12/2019 , work completed 18/10/2019
The trader replied (on 16/01/2020)
We are delighted that you are happy with our service. Thank you for the great feedback.
Poor customer service
Customer Service
Quality
Value
We initially thought we were dealing with a professional company but their response to both door restraints breaking within days of installation was shocking. The managing director did not reply to my letter of complaint, on several occasions I was told that I had damaged the restraints and would have to pay for rectification. Fortunately I had CCTV evidence which changed their mind, when the new restraints were fitted the installer found they were only secured with one screw not two. We suspect the other hole was not drilled because they had fitted the gutter before the restraints, deny access to drill the frame. We also suspect this was because the installation was rushed into two days, not the three allocated. There were other issues indicating a rushed job, maybe we are too far away, my previous local window company were much more helpful. The company never contacted me after to apologise and I believe they owe me one. I could not therefore recommend this company.
Customer in Nottinghamshire Posted on 04/10/2019 , work completed 15/03/2019
My review
Customer Service
Quality
Value
First class job from all of the team. Punctual, efficient and hardworking, respectful of the property and all members were proud to do a good job. Couldn't have asked for more.
Wyn, Derbyshire Posted on 09/09/2019 , work completed 09/09/2019
The trader replied (on 16/01/2020)
Thank you very much for taking the time to leave such excellent feedback. We are delighted that you have given us a 5 star review across the board.
Door and Side Panel
Customer Service
Quality
Value
Excellent customer service. Quality of door and fitting also excellent. No pressure at all during the process of choosing the door etc. The whole experience I cannot fault. Would highly recommend Solarframe.
David, Barnburgh Posted on 03/07/2019 , work completed 21/06/2019
The trader replied (on 10/07/2019)
We are delighted that you are happy with your new doors and the service that we have provided. Thank you so much for taking the time to recommend us.
Excellent in all aspects
Customer Service
Quality
Value
Kept informed at all times on what is happening and when. Everyone turned up when supposed. Great workmanship and attitude. Will recommend Solarframe to anyone. Everyone very professional.
Stephen, Nottinghamshire Posted on 01/07/2019 , work completed 01/07/2019
The trader replied (on 10/07/2019)
Brilliant, thank you Stephen for taking the time to write this review, your recommendation is very valuable to us and we really do appreciate your 5 star feedback.
Fantastic Job
Customer Service
Quality
Value
We had our old polycarbonate lean to roof replaced with a solid roof. What a great improvement it is. Solarframe are a pleasure to deal with from start to finish. Probably the most professional company we have dealt with. Its nice to have a company who turn up and follow exactly the schedule of works. The quality of build and workmanship is second to none. Highly Recommend.
Andrew, West Yorkshire Posted on 14/06/2019 , work completed 12/06/2019
The trader replied (on 10/07/2019)
Thank you so much for your high praise, Andrew, We are so pleased that you are delighted and we wish you many happy years making the most of your new space!
2 x composite doors
Customer Service
Quality
Value
Today I had two composite doors fitted by Solarframe and I cannot recommend both their service and products highly enough. I received a courtesy call yesterday to tell me when the fitters would arrive (Andy & Ben) and sure enough, they arrived this morning right on time. They worked solidly for over 3 hours, and when I came downstairs to see my beautiful new doors it was like they had never been here - no mess or disruption whatsoever. The new doors truly have transformed my house, and I have already received a number of compliments. From start to finish I have been so impressed with Solarframe’s service. They really have perfected the balance between local company giving a bespoke, personalised friendly service yet with the professionalism and security of a large company with years of experience in the industry. Thank you so much to Steve, Kelly and the Solarframe team! I will always come back to you for any future home improvements. Lucy
Customer in South Yorkshire Posted on 17/05/2019 , work completed 17/05/2019
The trader replied (on 28/05/2019)
Thank you so much for your lovely feedback, Lucy! We are so pleased you've enjoyed your experience with SolarFrame and even happier that you love your new doors!
Excellent service
Customer Service
Quality
Value
Overall, excellent service provided.
Diane, South Yorkshire Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 16/05/2019)
Brilliant! Thank you so much for your feedback, Diane!
First-class product and service.
Customer Service
Quality
Value
Excellent customer service from initial point of contact, through to completion of the job.
Joyce, West Yorkshire Posted on 10/05/2019 , work completed 10/05/2019
The trader replied (on 16/05/2019)
Brilliant feedback, thank you Joyce! It means the world to us to know our customers are happy!
Lovely job
Customer Service
Quality
Value
Lovely job, lovely people, would recommend.
Susan, West Yorkshire Posted on 07/05/2019 , work completed 07/05/2019
The trader replied (on 21/06/2019)
Thank you so much Susan for your lovely feedback, our staff are a credit to us so we're so pleased you feel the same way.
Fabulous job
Customer Service
Quality
Value
Just a fabulous job. Really impressed with everything.
Julie, South Yorkshire Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 16/05/2019)
That's what we like to hear! Thank you so much for your feedback, Julie!
Excellent
Customer Service
Quality
Value
Prompt, professional & excellent.
Neil, South Yorkshire Posted on 23/04/2019 , work completed 23/04/2019
The trader replied (on 21/06/2019)
That's what we like to hear, thank you Neil!
Excellent service.
Customer Service
Quality
Value
Installation went seamlessly. Plastering to a high standard. Delighted with the end product.
Justin, North Yorkshire Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 07/05/2019)
Hi Justin, thank you so much for your feedback! We are so pleased that you are delighted and we wish you many happy years making the most of your new living space!
Very happy
Customer Service
Quality
Value
Front door initially was supplied with letterbox in wrong place & had to be re-ordered. Once it was re-delivered everything was great - workmen punctual & tidy. Very happy with everything.
Jacqueline, South Yorkshire Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 07/05/2019)
Thank you so much for your feedback Jacqueline and we're so pleased we were able to fix your problem so effectively. Your recommendation means the world to us!
My review
Customer Service
Quality
Value
Treated well throughout.
David, West Yorkshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 30/04/2019)
That's what we like to hear, thank you David!
Prompt, efficient, top quality
Customer Service
Quality
Value
All work to the highest standard. Excellent communications, everyone involved polite and very efficient. Could not fault any aspect of the whole project, highly delighted with the work.
Edward, Nottinghamshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 07/05/2019)
We couldn't ask for better feedback than this and it is so gratifying to know that the work we're doing to ensure our customers are happy, is working! It means the world to us, thank you so much Edward.
Very happy
Customer Service
Quality
Value
Very happy with job.
Peter, North Lincolnshire Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 30/04/2019)
Excellent! Thank you, Peter. Your recommendation means the world to us!
Very satisfied
Customer Service
Quality
Value
Extension completed. All people involved have worked extremely hard. Very good quality job. Good communication throughout work also. Thank you.
Victoria, Kent Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 30/04/2019)
Brilliant feedback, thank you so much Victoria! Wishing you many happy years making the most of your new extension!
Excellent job
Customer Service
Quality
Value
Excellent job, highly satisfied. The 2 guys doing the installation were first class.
Cedric, South Yorkshire Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 30/04/2019)
Great to hear that you are so happy with the job, Cedric! Our installation teams really are a credit to us. Thank you!
Thank-you
Customer Service
Quality
Value
We had an extension built or our house. From start to finish from showroom, workman, to clearer. Amazing. Thank you.
Victoria, South Yorkshire Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 30/04/2019)
We strive so hard to ensure that our customers enjoy their full experience with us from start to finish, so it is so gratifying for us to receive your feedback! Thank you Victoria!
Double glazing. Friendly, professional and efficient.
Customer Service
Quality
Value
From start to finish everything was exactly as I could have asked for. There was only one problem which was caused by bad weather which put the start date back one day. This actually suited me better. The people I dealt with were very competent and listened to what I wanted. They offered other options without being pushy and I ended up with a better and cheaper deal. The work men who installed the windows were excellent and even did some work that they didn’t have to do. Overall I highly recommend this company, they put the customer first are very competent, efficient and friendly. The only very slight problem was with the way I was contacted about the change of start date.
Customer in South Yorkshire Posted on 10/04/2019 , work completed 30/03/2019
The trader replied (on 30/04/2019)
Thank you so much for your feedback! It's so unfortunate when we have to postpone jobs because of bad weather but we will always do everything we can to work around our customers to ensure they're never inconvenienced. It's great to hear that you have enjoyed your experience with SolarFrame, and your recommendation means the world to us.
Good job
Customer Service
Quality
Value
New front door on the date they said it would be fitted. They did a good job and it looks very nice indeed, even had comments on how nice it looks.
Marian, South Yorkshire Posted on 09/04/2019 , work completed 09/04/2019
The trader replied (on 30/04/2019)
Fantastic! There's no better way to give your home a new lease of life than with a new front door. Thank you so much for your feedback and recommendation, Marian. It means the world to us!
My review.
Customer Service
Quality
Value
Good job - well done.
Carol, West Yorkshire Posted on 08/04/2019 , work completed 08/04/2019
Hardworking
Customer Service
Quality
Value
All your workmen were very hardworking, Kris and Ben worked all day Sat 6th until after 8pm. The plasterer arrived 8.am and worked hard doing the roof - all by himself- very impressive. Ross cleaned up beautifully.
Christine M, South Yorkshire Posted on 06/04/2019 , work completed 06/04/2019
The trader replied (on 30/04/2019)
Our installation teams really are such a credit to us. They have such a fantastic work ethic and take pride in all that they do. Thank you so much for your feedback, Christine and I will make sure it is passed on to our teams!
Very pleased
Customer Service
Quality
Value
Very nice young man, but could tidy up outside very pleased with all the work.
Sheila, North Lincolnshire Posted on 04/04/2019 , work completed 04/04/2019
Very pleased
Customer Service
Quality
Value
Everyone was very good and efficient and we are very pleased with the new roof.
Derek, North Yorkshire Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 30/04/2019)
That's what we like to hear, thank you Derek! Wishing you many happy years making the most of your new improved conservatory!
Hard workers, very competent
Customer Service
Quality
Value
We had a new conservatory roof. Fitters worked very hard and were very thorough, cleaned as they went. Plasterer very competent and professional. Fitter did a good job of finishing and put the icing on the cake.
Timothy, Nottinghamshire Posted on 02/04/2019 , work completed 02/04/2019
The trader replied (on 30/04/2019)
Thank you so much for your feedback, Timothy! We strive to ensure that our customers homes are treated with the utmost respect so it's incredibly gratifying to know that you have been happy with the way we have been working in your home. Your recommendation means the world to us!
Very satisfied
Customer Service
Quality
Value
Very satisfied with the quality of materials and workmanship.
Margaret, South Yorkshire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 11/04/2019)
Fantastic, that's what we like to hear! Thank you Margaret, your recommendation means the world to us.
High standard
Customer Service
Quality
Value
All work done to a high standard and on time.
Neil, North Lincolnshire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 30/04/2019)
This is what we strive for so it's so gratifying to hear, thank you Neil! Your feedback means the world to us.
Excellent
Customer Service
Quality
Value
This was excellent from start to finish, no problems from enquiry to completion.
Trevor, South Yorkshire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 30/04/2019)
So glad to hear you have had such a fantastic experience with us, Trevor. Thank you so much!
Prompt, reliable, professional
Customer Service
Quality
Value
Solid roof on conservatory excellent.
Andrew, South Yorkshire Posted on 30/03/2019 , work completed 30/03/2019
The trader replied (on 30/04/2019)
Fantastic! That's what we like to hear, thank you Andrew.
Very efficient
Customer Service
Quality
Value
A well deserved company to have a new conservatory from. Very efficient office staff to workmen doing the job. Excellent time keeping and timescale of job. Would recommend Solarframe to friends.
Gerda, West Yorkshire Posted on 25/03/2019 , work completed 25/03/2019
The trader replied (on 11/04/2019)
Gerda, your feedback is so lovely! We really do try our best for our customers so to hear feedback like yours is so gratifying. Thank you!
First class
Customer Service
Quality
Value
Everyone has been first class. They have been a pleasure to have in the house.
Janet, Nottinghamshire Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 11/04/2019)
That's such a lovely thing to say, thank you Janet. We're so pleased you have enjoyed your experience with SolarFrame!
Highly delighted
Customer Service
Quality
Value
Very presentable staff, very able. The work from start to finish has been a pleasure. I am highly delighted.
Which? Trusted Traders Consumer Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 05/04/2019)
Thank you so much for your extremely valued feedback, we are so pleased that you have been happy with our staff and services!
Efficient
Customer Service
Quality
Value
Fitted new conservatory and light weight roof.
Ian, North Yorkshire Posted on 14/03/2019 , work completed 14/03/2019
The trader replied (on 04/04/2019)
Thank you for your recommendation, Ian! Much appreciated!
Excellent
Customer Service
Quality
Value
Excellent quality, value and service.
Alex, South Yorkshire Posted on 13/03/2019 , work completed 13/03/2019
The trader replied (on 04/04/2019)
That's what we like to hear! Thank you so much for your feedback, Alex.
First class
Customer Service
Quality
Value
Fitted tiled roof & frames to existing brickwork. Given work schedule and was kept to. Fitters first class, not one complaint. Give en us a room we love & use. 100% satisfied!
John, West Yorkshire Posted on 11/03/2019 , work completed 11/03/2019
Replacement solid roof by Solar Frame Direct
Customer Service
Quality
Value
Very efficient and clean and tidy during their work did everything that was set out in order and both my husband and I are very happy with our new conservatory Roof.
Customer in West Yorkshire Posted on 04/03/2019 , work completed 04/03/2019
The trader replied (on 22/03/2019)
Thank you for your feedback, we are so pleased you have been happy with our work, and wish you many happy years enjoying your new conservatory roof!
Professional and efficient
Customer Service
Quality
Value
We are very pleased with all the work carried out at our property. The workmen have all been of the highest quality, professional and very efficient. We would highly recommend Solar Frame.
Rebecca, South Yorkshire Posted on 04/03/2019 , work completed 04/03/2019
The trader replied (on 29/03/2019)
Thank you so much for your feedback, Rebecca! We are so pleased you have enjoyed your experience with SolarFrame - your recommendation means the world to us!
Reliable and organised
Customer Service
Quality
Value
Roof to conservatory. Very professional work. Good advice given. Prompt and reliable - completed as planned. Courteous. Good communication.
Kathryn, South Yorkshire Posted on 21/02/2019 , work completed 21/02/2019
The trader replied (on 04/04/2019)
Fantastic, we're so pleased you have enjoyed your experience with SolarFrame, Kathryn! Enjoy your new improved conservatory!
Excellent
Customer Service
Quality
Value
Very good job, the workers who attended were very conscientious and courteous at all times, the site was left tidy each evening, the planning of the job was excellent.
Richard, South Yorkshire Posted on 20/02/2019 , work completed 20/02/2019
The trader replied (on 29/03/2019)
What a lovely review. We work meticulously to ensure that all of our installations are planned methodically so to hear your feedback is incredibly gratifying. Thank you, Richard!
Excellent service.
Customer Service
Quality
Value
Full conservatory re-fit and new solid roof. Very impressed with the product. Staff very professional, carried out work to a very high standard. We are highly delighted with our new conservatory.
Susan, South Yorkshire Posted on 18/02/2019 , work completed 18/02/2019
The trader replied (on 04/04/2019)
Thank you so much for your wonderful review, Susan. We are so pleased that you've been so happy with our service and can't thank you enough for your recommendation. Wishing you many happy years in your new improved conservatory!
My review
Customer Service
Quality
Value
Very satisfied.
Elaine, West Yorkshire Posted on 14/02/2019 , work completed 14/02/2019
The trader replied (on 29/03/2019)
We are so pleased you have enjoyed your experience with us, Elaine! Thank you!
My review
Customer Service
Quality
Value
Very professional. Thoroughly pleased.
Wayne, Derbyshire Posted on 13/02/2019 , work completed 13/02/2019
The trader replied (on 29/03/2019)
Fantastic! Thank you, Wayne!
Excellent
Customer Service
Quality
Value
My overall review is excellent. From the sales rep - builders - plasterers - clean up. Everything was done to the schedule and budget. We have had the conservatory roof changed to tiles. It has made a difference in the temperature.
Malcolm, West Yorkshire Posted on 11/02/2019 , work completed 11/02/2019
The trader replied (on 29/03/2019)
Fantastic, that's what we like to hear! Thank you, Malcolm. Wishing you many happy years enjoying your new improved conservatory!
Job well done
Customer Service
Quality
Value
Very happy with the installation of our new conservatory roof. Would recommend Solarframe.
Heather, South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 22/03/2019)
Thank you so much Heather, your recommendation means the world to us!
Very poor from start to finish
Customer Service
Quality
Value
From ordering of our windows this has been a very bad company to deal with. The information was not passed correctly from salesman to the office. The payment in full was made at the time of ordering that bit they managed no problem. At survey the chap and office we unaware the front was a bay changing to a flat window. After negotiations they agreed to stick at that price but could not have side openings. Fitting day arrived all good but upstairs window doesn’t fit after measuring by salesman and the surveyor. Promised new window the following week no problem booked day off work (self employed) new window came with fitters wrong size again but I arranged for all new blinds to fitted to the property 2 days later as i thought the windows would be done. No one at Solarframe seems interested. The only good thing about this company is the fitters who work hard and they were quite embarrassed by the whole thing. I even recommended this company to our friends who ordered their windows but I hope they don't get the same treatment. I want compensating for all the aggro and loss off income. Very poor from start to finish
Customer in South Yorkshire Posted on 06/02/2019 , work completed 06/02/2019
The trader replied (on 14/02/2019)
We are so sorry to hear of your ongoing problems with the installation of your windows. Unfortunately, the sales contract was misread by our factory, meaning that the windows were manufactured in the wrong size, for which we have apologised profusely and had the windows remade as quickly as we could, I know Hayley in the office has been trying very hard to rectify your situation. We really want to get the job done right for you and we completely understand your frustration, we can all but apologise about the fitting of your blinds being delayed, not to mention the time you have spent accommodating our installations teams. We will do our utmost to ensure that the remainder of your experience with us is exemplary.
Warm and cosy!
Customer Service
Quality
Value
Replaced the original roof with a tiled one. The workmen came when they said they would. We did have other quotes but decided this was the best product. Everything went well and now we can enjoy our conservatory all year round.
Angela, South Yorkshire Posted on 04/02/2019 , work completed 04/02/2019
The trader replied (on 22/03/2019)
Thank you so much for your feedback, Angela, and for choosing to work with SolarFrame! Our workforce work really hard to be punctual, so to know that you were happy with our time-keeping is extremely gratifying. Wishing you many happy years enjoying your new improved conservatory!
My review
Customer Service
Quality
Value
Very happy with new conservatory roof. Fitters were very professional and polite. Overall very satisfied. Would highly recommend Solarframe.
Stewart, South Yorkshire Posted on 04/02/2019 , work completed 04/02/2019
The trader replied (on 04/04/2019)
Such a great review, we can't thank you enough Stewart! We are so pleased you were so satisfied with our service.
Friendly and professional.
Customer Service
Quality
Value
Had new windows and conservatory. Prompt, professional, friendly. Worked throughout the very cold weather conditions.
Paul, Nottinghamshire Posted on 01/02/2019 , work completed 01/02/2019
The trader replied (on 18/02/2019)
We will always work throughout the weather conditions if we can! Thank you so much for your feedback, Paul. Wishing you many happy years in your new conservatory!
Efficient
Customer Service
Quality
Value
Very satisfied with all work (constructing conservatory). All staff very polite and efficient.
Reginald, South Yorkshire Posted on 01/02/2019 , work completed 01/02/2019
The trader replied (on 18/02/2019)
Fantastic! Really pleased to hear you were happy with the work we carried out! Thank you so much for your feedback, Reginald.
Efficient, pleasant & helpful
Customer Service
Quality
Value
All the work i.e. the replacement of existing conservatory and conversion into an extension, has been done to a high standard with no hidden costs, by very efficient, pleasant and helpful workers.
Peter, North Lincolnshire Posted on 31/01/2019 , work completed 31/01/2019
The trader replied (on 29/03/2019)
Thank you Peter for your wonderful feedback! Wishing you many happy new years enjoying your new extension!
Excellent and professional
Customer Service
Quality
Value
Had a new SupaLite roof fitted to our existing conservatory. Solar frame from start to finish were excellent to deal with and very professional.
Karen, Derbyshire Posted on 31/01/2019 , work completed 31/01/2019
The trader replied (on 29/03/2019)
That's great to hear, thank you Karen! We hope you enjoy your new improved conservatory!
Helpful & courteous
Customer Service
Quality
Value
All work carried out to the agreed schedule. Always helpful and courteous. Finished to the highest standard.
George, West Yorkshire Posted on 31/01/2019 , work completed 31/01/2019
Efficient
Customer Service
Quality
Value
The workmen were all friendly and efficient and completed the work within the timescale.
Roger, Derbyshire Posted on 31/01/2019 , work completed 31/01/2019
Prompt and professional
Customer Service
Quality
Value
It was a bitterly cold day when 2 very nice young men came to fit me a new door. They did an excellent job, it looks better than I expected and they cleaned up after. Highly recommended.
Pat, North Lincolnshire Posted on 18/01/2019 , work completed 18/01/2019
Prompt and professional
Customer Service
Quality
Value
We are very impressed with the overall experience of Solarframe. The installation work was very efficient and professional and of good quality. The work was done on schedule and all those involved were very helpful, prompt and personable. We are very happy to recommend Solarframe.
Valerie, North Yorkshire Posted on 17/01/2019 , work completed 17/01/2019
The trader replied (on 18/02/2019)
Thank you so much Valerie, we are so pleased you have enjoyed your experience with us at SolarFrame! Your feedback and recommendation means the world to us!
Thorough
Customer Service
Quality
Value
All done and finished to a high standard. Happy with all work, and final finish. Everything went smooth.
Andrew, South Yorkshire Posted on 16/01/2019 , work completed 16/01/2019
Hardworking and polite
Customer Service
Quality
Value
Excellent work on our conservatory - professional and hardworking teams.
Kate, South Yorkshire Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 22/01/2019)
That's what we like to hear, Kate! Thank you for sharing your feedback - it means the world to us!
Prompt & professional
Customer Service
Quality
Value
All fitters have been professional and very courteous, work done very satisfactory and to a very good standard. Everything completed on time and as agreed schedule. Overall, very satisfied, no negatives.
Pat, South Yorkshire Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 22/01/2019)
Thank you for leaving such fantastic feedback, Pat - it is music to our ears. We are so pleased you have enjoyed your experience with us and can't thank you enough for your recommendation.
Great team.
Customer Service
Quality
Value
From the initial sales visit we have received great service. They did everything that they said they would, on time and the windows themselves are perfect.
Dan, South Yorkshire Posted on 11/01/2019 , work completed 11/01/2019
The trader replied (on 18/02/2019)
Thank you so much, Dan! We are so pleased to hear you're happy with everything. Perfect windows and great service is everything we strive for.
Excellent from start to finish
Customer Service
Quality
Value
Complete removal of original old conservatory. Installation of new conservatory frames and glazing and the solar roof, all in the same day, absolutely fantastic! Every single member of staff was polite, respectful, courteous and very considerate of our home.
Janine, West Yorkshire Posted on 09/01/2019 , work completed 09/01/2019
Excellent standard
Customer Service
Quality
Value
Solarframe were recommended to me by another tradesperson. I was highly impressed with all aspects of the service from sales person through to technician. Work completed as agreed to a excellent standard. Would recommend this company.
Pat, South Yorkshire Posted on 08/01/2019 , work completed 08/01/2019
Excellent service.
Customer Service
Quality
Value
All work completed efficiently and in a timely manner. All technicians friendly and helpful. Extremely pleased with the finished result.
Paul, Derbyshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 18/02/2019)
Great stuff! Thank you, Paul! We are so pleased that you're happy with everything, and your recommendation means the world to us.
My review
Customer Service
Quality
Value
Work carried out efficiently a few hiccups, but was sorted very quickly, would have them again.
Sandra, South Yorkshire Posted on 04/01/2019 , work completed 04/01/2019
The trader replied (on 22/01/2019)
Thank you so much Sandra for your feedback and recommendation! It means the world to us and we're glad to hear that any hiccups were sorted quickly and to your satisfaction!
Good Job
Customer Service
Quality
Value
Professional and great quality
Iain, North Humberside Posted on 27/12/2018 , work completed 27/12/2018
My review
Customer Service
Quality
Value
All very satisfied
Patricia, South Yorkshire Posted on 27/12/2018 , work completed 27/12/2018
The trader replied (on 07/01/2019)
Great news, thank you Patricia! We're so pleased that you've been satisfied with everything!
My review
Customer Service
Quality
Value
New insulated roof replaced on existing conservatory. Work done with plan schedule to a high standard. Hope to get good after care if required.
Evalyn, South Yorkshire Posted on 20/12/2018 , work completed 20/12/2018
The trader replied (on 22/01/2019)
Hi Evalyn, thank you for your feedback, and we will of course continue our service to the same high standard if you should require our aftercare team. Wishing you many happy years in your new improved conservatory!
Very professional
Customer Service
Quality
Value
Very happy with every aspect from start to finish. Highly recommended.
Deborah, South Yorkshire Posted on 20/12/2018 , work completed 20/12/2018
The trader replied (on 22/01/2019)
Fantastic to hear your feedback, thank you Deborah! Your recommendation means the world to us!
Excellent product.
Customer Service
Quality
Value
This is an excellent product and all work is of a high standard.
Maurice, South Yorkshire Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 04/01/2019)
Thank you so much Maurice! We're so pleased you're happy with our work!
My review
Customer Service
Quality
Value
Job well done.
Norma, South Yorkshire Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 04/01/2019)
Fantastic! Thank you, Norma!
Very professional
Customer Service
Quality
Value
Excellent service, would recommend to anyone.
Janet, South Yorkshire Posted on 17/12/2018 , work completed 17/12/2018
The trader replied (on 07/01/2019)
Great to hear, thank you Janet. Your recommendation means the world to us!
Polite & professional
Customer Service
Quality
Value
Very polite & professional tradesmen, always on time & did a great job.
Stephen, South Yorkshire Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 04/01/2019)
Thank you for your feedback, Stephen! We are so pleased that you have enjoyed your experience with us.
Excellent
Customer Service
Quality
Value
Excellent - very satisfied with work done.
Which? Trusted Traders Consumer Posted on 13/12/2018 , work completed 13/12/2018
Good from start to finish
Customer Service
Quality
Value
Hard working staff. Got on with the job, excellent quality product. Cleared site on completion. Communication with office very good.
Dinah, West Yorkshire Posted on 10/12/2018 , work completed 10/12/2018
Very professional
Customer Service
Quality
Value
We had a roof pot on out existing conservatory. Very pleased with the whole process. The difference is temperature and noise level was immediately noticeable.
Jo, North Humberside Posted on 10/12/2018 , work completed 10/12/2018
The trader replied (on 07/01/2019)
Fantastic, that's what we like to hear Jo! Wishing you many happy years enjoying your new improved, temperature regulated living space!
Fabulous service
Customer Service
Quality
Value
Everyone involved in the process was excellent. Would highly recommend.
Robbie, West Yorkshire Posted on 03/12/2018 , work completed 03/12/2018
Prompt and professional.
Customer Service
Quality
Value
The young men fitted me a new door. They were polite and did an excellent job, they worked very hard the job was done a lot quicker than I thought it would be. I would recommend your firm to anyone, you have some fine young men working for you. All I can say is a job well done.
Marlene, West Yorkshire Posted on 26/11/2018 , work completed 26/11/2018
The trader replied (on 13/12/2018)
Thank you Marlene, what a lovely thing to say about our staff. We have such a great team of installers and it is incredibly gratifying to know that our customers see in them what we do. We're so pleased that you have enjoyed your experience with us at SolarFrame.
Good work
Customer Service
Quality
Value
Replacing windows. It was done to all specs. Good work ethics by the lads and no fault found with the work done.
Which? Trusted Traders Consumer Posted on 23/11/2018 , work completed 23/11/2018
The trader replied (on 04/01/2019)
Thank you for your feedback, we're so pleased that you are happy with your new windows and we're sure you'll enjoy them for many years to come.
Excellent
Customer Service
Quality
Value
Excellent service from start to finish and would highly recommend.
Tim, South Yorkshire Posted on 19/11/2018 , work completed 19/11/2018
The trader replied (on 13/12/2018)
Fantastic feedback, thank you Tim! Your recommendation means the world to us.
Shocking
Customer Service
Quality
Value
Damage to my house and solar frame still arguing this. Told we would have solar frame fitters and sent sub contractors. Sold windows and doors on promise of 500pound vouchers, then once credit was signed and agreed, this was taken away. Salesman over charged us.
Christopher, South Yorkshire Posted on 17/11/2018 , work completed 17/11/2018
The trader replied (on 28/05/2019)
Hi Christopher, as a professional company, our surveyors take before photos of our installations as standard which has proven that any damage to your home was in fact already there before any works began. Our finance facilitators have also confirmed that your allegations about our service have been incorrect. Additionally, we made it very clear to you at the time of purchase that the £500 voucher was inapplicable to windows and doors. We do everything we can to ensure our customers are happy, which is why when you suggested that you were unsatisfied, we offered you the opportunity to cancel with a full refund. We are a company that strives to supply 100% customer satisfaction and are very disappointed that you’ve been unhappy with our service.
Beautiful door.
Customer Service
Quality
Value
Very impressed with the service provided. Would recommend and use again.
Mark, West Yorkshire Posted on 17/11/2018 , work completed 17/11/2018
Fantastic job
Customer Service
Quality
Value
Solar frame have just completed our conservatory. We decided to use them because they came across as being very professional from the start, and we weren't wrong. They have managed everything for us and left the site spotless. All the workmen have been great and we are absolutely thrilled with the finished product. Highly recommended. Thanks to everyone involved.
Cazyork Posted on 13/11/2018 , work completed 13/11/2018
The trader replied (on 22/11/2018)
This type of feedback is everything we strive for! Thank you so much! We are over the moon that you've enjoyed working with us and we wish you many happy years in your new conservatory!
Very impressed and it looks good!
Customer Service
Quality
Value
Co-ordinated, kept informed, polite and efficient trades people. The quality of service is impressive.
Aidan, West Yorkshire Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 22/11/2018)
Fantastic feedback, thank you Aidan! We're so pleased that you have been impressed with the service we have provided. Your recommendation means the world to us.
Conservatory upgrade
Customer Service
Quality
Value
We chose Solar Frame after receiving quotes from four reputable companies based on product quality, customer reviews and price. The installation was completed on time and as promised and we are delighted with the finished product. The installation team were very professional and took good care of the house. A few snags were resolved without quibble and quickly. We would recommend them to anyone. Ian & Jean, Huddersfield
Ian Hunter Posted on 15/08/2018 , work completed 15/08/2018
The trader replied (on 17/08/2018)
Hi Ian & Jean! Thank you so much for such an outstanding review. We are so pleased that you not only chose SolarFrame but also have enjoyed your experience with us! We work very hard to ensure our customers are happy so to hear feedback such as yours is incredibly gratifying. Wishing you many happy years in your new improved conservatory!
Excellent
Customer Service
Quality
Value
Absolutely amazing job, nothing to complain about. Communication - excellent. Staff - excellent.
Susan, West Yorkshire Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 31/07/2018)
What a perfect review, thank you Susan! Wishing you many happy years in your new improved living space!
Pleasant and professional.
Customer Service
Quality
Value
All the tradesmen involved during this replacement were pleasant and agreeable to discuss progress. Also left the premises in a clean and tidy condition.
Douglas, South Yorkshire Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 31/07/2018)
Fantastic feedback, thank you Douglas! Clean and tidy is what we like to hear!
Fantastic!!!
Customer Service
Quality
Value
The results are excellent the fitters were excellent.
Christine, South Yorkshire Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 17/09/2018)
And an excellent review to boot, thank you very much Christine!
Fantastic overall job.
Customer Service
Quality
Value
Polite, well presented workmen, prompt service. Good solid product.
Steven, West Yorkshire Posted on 19/06/2018 , work completed 19/06/2018
The trader replied (on 02/07/2018)
Thanks Steven, it's great to hear reviews of the team doing such a good job! Thank you!
Very pleased with both product and service
Customer Service
Quality
Value
Standard of service has been excellent throughout, from visiting the showroom to fitting and finally making sure everything was left tidy and minor issues resolved.
Denise, West Yorkshire Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 02/07/2018)
Thank you Denise! We're always really pleased to hear such wonderful feedback, and if there's ever an issue we jump to it! We're glad you had such a good experience with us.
Excellent, really pleased
Customer Service
Quality
Value
Overall the quality of the work has been excellent. The workmen have been efficient and very pleasant. Very professional.
David, North Yorkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 21/06/2018)
Great news David! We're always really pleased to hear from our customers about a job well done!
Excellent 1st class
Customer Service
Quality
Value
Could not fault them, were polite and cleaned up when time to go home.
Mary, South Yorkshire Posted on 04/06/2018 , work completed 04/06/2018
The trader replied (on 17/09/2018)
We pride ourselves on our tidy workmanship so this kind of feedback is invaluable. Thank you Mary!
Absolutely fantastic job
Customer Service
Quality
Value
Absolutely brilliant from start to finish, could not be happier. All work has been done to a high standard, with a high quality finish throughout. Would highly recommend.
Paul, North Humberside Posted on 30/05/2018 , work completed 30/05/2018
The trader replied (on 08/06/2018)
What a fantastic response to our work! Thank you so much Paul for your review. We're really glad it went so well.
Great job
Customer Service
Quality
Value
Very good company and product.
Mick, South Humberside Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 04/06/2018)
Hi Mick, thanks for your review; we're really glad we hit 5 stars for you, made such an impression and delivered the very best work across the board.
My review
Customer Service
Quality
Value
Fantastic job and the conservatory looks fabulous. Ten out of ten to the team of men who built it. Would recommend Solarframe to all my friends & family. Big thank you to all the team, from the sales staff to the men that worked on it.
Jackie, West Yorkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 31/05/2018)
Thank you so much Jackie for your review! It's brilliant to hear such praise about a completed project; and we hope you continue to love your new conservatory for many years to come.
First class product.
Customer Service
Quality
Value
First class product. Attention to detail was good. Overall very happy and pleased with all workmen.
Linda, West Yorkshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/06/2018)
Thank you Linda! Thats brilliant to hear, we think our team really do put in every effort to make sure we deliver the very highest quality finish. Thanks again.
Professional and courteous
Customer Service
Quality
Value
We used Solarframe to upgrade our conservatory with the installation of a solid tiles roof. They were very professional throughout the work which took a number of employees visiting our property including the installers, plasterers and electricians. Each of them were polite and exceptional in the work they provided. The end product was amazing and would definitely use Solarframe again in the future if required.
Nigel, Nottinghamshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 08/06/2018)
Thank you so much Nigel. We really do pride ourselves on having a team that cover everything from start to finish and provide an exceptional service as standard. We're really glad it shows!
Fantastic & professional job
Customer Service
Quality
Value
Very high of standard jobs done. Brilliant workmen.
Alan, South Yorkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 31/05/2018)
Thank you Alan for your feedback, our team take a lot of pride in the projects they do so it's great to hear you were so pleased with their work.
Professional service.
Customer Service
Quality
Value
A very professional service, efficient workmen. Quality of product to date appears very good.
Coleen, South Yorkshire Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 31/05/2018)
Hi Coleen, thanks for the review. It's always great to hear!
Very happy.
Customer Service
Quality
Value
Overall very happy with workmen, quality of product etc. Only one small miscommunication between electrician and Mr Kippox.
Which? Trusted Traders Consumer Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 04/06/2018)
We're really glad that we can rely on our team to resolve any issues that might cause a bump along the way, and come out the other side with such a fantastic review of their work, and our products. Thank you!
Total transformation
Customer Service
Quality
Value
From enquiry to completion of new conservatory roof, the service was first class and all staff were efficient and professional.
Patricia, Derbyshire Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 04/06/2018)
Thanks so much Patricia! We're really pleased that our staff made such a positive impression through the project, it really is fantastic praise to hear!
Excellent results
Customer Service
Quality
Value
Good experience, excellent and professional company would recommend.
Stephen, South Humberside Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 31/05/2018)
Thank you so much Stephen for the glowing review. We're really glad that we achieved a 5 star service for you!
Very Satisfied
Customer Service
Quality
Value
Very satisfied from start to finish, excellent job. Would recommend.
Elizabeth, South Yorkshire Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 12/05/2018)
Thank you so much Elizabeth for your positive feedback and recommendation! We are so pleased you enjoyed your experience with SolarFrame!
Brilliant job
Customer Service
Quality
Value
Brilliant service totally over the moon with new roof.
Louise, South Yorkshire Posted on 10/05/2018 , work completed 10/05/2018
The trader replied (on 31/05/2018)
Hi Louise, we're really glad that we could help you replace your roof. Thank you for letting us know how well it went!
Superb
Customer Service
Quality
Value
I was amazed at how quickly & efficiently the work was carried out by your staff. Courteous & loved working.
Alicia, North Yorkshire Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 21/06/2018)
Our team are a credit to us arn't they? Thank you Alicia for letting us know how well they've done. Another great response!
Brilliant job
Customer Service
Quality
Value
They came when they said they would. The guys were hard working, polite. They put in a full day's work all the time they were here. They kept a clean and tidy work site, and no disruption to my life. Lovely job.
Carole, North Yorkshire Posted on 03/05/2018 , work completed 03/05/2018
The trader replied (on 21/06/2018)
Thank you Carole! We really do feel like we have the best team, we're so glad it shows to our customers how much effort they put in to make sure they deliver the very best service.
Excellent job
Customer Service
Quality
Value
Excellent from start to finish, first class product with professional & friendly service.
Terry, South Yorkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 31/05/2018)
Thats great to hear. Thank you so much Terry!
My review
Customer Service
Quality
Value
All good, thank you.
Robert Ian, West Yorkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 12/05/2018)
That's what we like to hear! Thank you so much Ian for your feedback and recommendation!
A good quality installation
Customer Service
Quality
Value
Surveyor came quickly, asked many questions to get installation as I wanted it. Work started approx. 1 month later. Quality of materials good, however, they missed the installation of the letter box on the inner door and there was two small faults in two panes of glass, these faults were addressed quickly to my satisfaction. They are slightly expensive, but the installation was good.
Paul, South Yorkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 02/07/2018)
Thanks for your review Paul. I'm glad that if there are ever any issue's we can rely on our team to pull out all the stops and get it fixed, they really are the best out there!
Brilliant job
Customer Service
Quality
Value
From start to finish, first class job.
David, South Yorkshire Posted on 30/04/2018 , work completed 30/04/2018
The trader replied (on 12/05/2018)
Great stuff, thank you David! We're really pleased you're happy with the work carried out!
Very Friendly
Customer Service
Quality
Value
Very friendly & professional staff & workmen. Sealed off conservatory from the house to keep dust & dirt free. Would highly recommend.
Gill, South Yorkshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 02/05/2018)
Thank you Gill! We love that we can rely on our teams to make sure they look after your house while they are there. It's great to hear customers singing their praise!
Well impressed!
Customer Service
Quality
Value
Very impressed with workmanship from start to finish. Time keeping excellent & everything left clean & tidy on completion. Throughout the work we were kept informed of proceedings by Rachel from Solarframes office. Would recommend.
Michael, North Yorkshire Posted on 19/04/2018 , work completed 19/04/2018
The trader replied (on 12/05/2018)
Thank you so much for your recommendation, Michael! It means the world to us. We work extremely hard to ensure that our customers are happy so to receive feedback such as yours really does make it all worthwhile.
Prompt and efficient
Customer Service
Quality
Value
Very efficient from the survey to the finished article. Everyone arrived when planned, work completed on time. Some after issues with a pipe not fitting properly, door latch not connecting properly, and a scratched glass pane. However the 'snagging' team rectified all the problems with no fuss and to our satisfaction.
Andrew, South Yorkshire Posted on 18/04/2018 , work completed 18/04/2018
The trader replied (on 17/09/2018)
Fantastic, thank you Andrew. We're so pleased that all of your snagging problems were resolved effectively and you are pleased with the service we provided! Your recommendation means the world to us.
Brilliant Job
Customer Service
Quality
Value
Can not fault anything. Job was completed on time to a very high standard. All the workmen were professional and friendly. Would highly recommend.
Peter, West Yorkshire Posted on 12/04/2018 , work completed 12/04/2018
The trader replied (on 12/05/2018)
Thank you so much for your positive feedback, Peter! Professional and friendly is everything our company strives to be so its extremely gratifying to know that it shines through. Thank you again!
Great job
Customer Service
Quality
Value
Absolutely great service from start to finish. Communication great with project completely managed. All work scheduled with workers arriving on time and completing a first class job. All left clean and tidy afterwards. No hesitation in recommending this firm.
Melvin, Derbyshire Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 02/05/2018)
Thank you so much. We pride ourselves on the highest standards of work that our team carry out. I'm so pleased you had such positive things to say about us and our work, thank you again Melvin.
Satisfaction
Customer Service
Quality
Value
Excellent in every way.
Pamela, West Yorkshire Posted on 06/04/2018 , work completed 06/04/2018
The trader replied (on 02/05/2018)
There's not much we can say except thank you! What a wonderful review!
Professional
Customer Service
Quality
Value
Very good product. Worked very hard to get it completed.
Stephen, West Yorkshire Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 02/05/2018)
Thanks Stephen. We produce everything on site at our factory, and it really shows in the level of finish when we craft each part of a project from start to finish. We're glad it shows!
Superb job
Customer Service
Quality
Value
Superb job completed to schedule. All Solarframe staff have been brilliant, friendly, hard working and efficient. The conservatory with it's tiled roof and new frames, will be a great boost to our quality of life.
Trevor, South Yorkshire Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 02/05/2018)
Thank you so much Trevor! It's brilliant to hear feedback about how much of a difference our work is having.
New conservatory roof.
Customer Service
Quality
Value
Excellent job from start to finish. Clean tidy job.
William, South Yorkshire Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 16/04/2018)
Exactly how it should be! Thank you so much for your feedback, William!
Brilliant Job
Customer Service
Quality
Value
The two men were very efficient, polite & did their job well. They cleaned up all the mess and I was very pleased. I am an elderly lady & it makes a big difference when the workmen do their job so well.
Joyce, South Yorkshire Posted on 29/03/2018 , work completed 29/03/2018
Prompt & professional
Customer Service
Quality
Value
I had a new front door fitted. Promptly and professionally with everything done to my individual specification at a very reasonable price.
Michael, Nottinghamshire Posted on 29/03/2018 , work completed 29/03/2018
Brilliant job
Customer Service
Quality
Value
Good workmanship.
Janet, West Yorkshire Posted on 29/03/2018 , work completed 29/03/2018
The trader replied (on 02/05/2018)
Thanks Janet! The quality of our work is really important to us, and we're glad it shows.
Very professional
Customer Service
Quality
Value
Not the cheapest, but wow what a transformation, very professional, clean, tidy, fantastic result, very happy customers.
Chris, South Yorkshire Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 16/04/2018)
Thank you so much for your feedback, Chris! We pride ourselves on the quality of our products and our skilled and experienced fitting teams. We are so pleased that you have enjoyed your experience with us and we wish you many happy years in your new, improved living space!
Front & Rear Door & Side Light
Customer Service
Quality
Value
Great customer service from start to finish. Never felt pressured to buy. Installation team were polite, friendly and made a good job of the installation with no mess. Products look and feel like quality and they have greatly improved the look of our house. I would happily use again and recommend to others.
Lee, South Yorkshire Posted on 28/03/2018 , work completed 28/03/2018
Very good job, no problems
Customer Service
Quality
Value
All workmen on time and worked well.
Lesley, South Yorkshire Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 12/04/2018)
Thank you Lesley! We are always proud to hear about how well our teams are doing when out on different projects.
5 star company
Customer Service
Quality
Value
Every one at Solarframe was polite & efficient. All the workers tidied up every night and nothing too much trouble. I would highly recommend this company. A brilliant job. Thank you.
Glyn, North Humberside Posted on 26/03/2018 , work completed 26/03/2018
First class
Customer Service
Quality
Value
Superb quality orangery. Outstanding workmanship. Friendly and helpful workforce. Continuity of work between traders was exceptional.
Graham, South Yorkshire Posted on 26/03/2018 , work completed 26/03/2018
The trader replied (on 12/04/2018)
We are so glad you are happy with our work. Thank's Graham for letting us know and shouting out about the fantastic service received!
Professional and polite
Customer Service
Quality
Value
The workers were very friendly and answered all my questions. They worked very hard and cleaned up after themselves.
Gwen, Derbyshire Posted on 22/03/2018 , work completed 22/03/2018
The trader replied (on 16/04/2018)
Thank you so much for your feedback, Gwen! We are so pleased that you have enjoyed your experience with SolarFrame!
Excellent Product and Service
Customer Service
Quality
Value
All the process from visiting the showroom to the installation has gone like clockwork. Everybody we came into contact with have been very friendly and helpful. All the work has been carried out to a very high standard, the difference the new roof and windows has made from the old conservatory is a big step forward. I would recommend Solarframe and all it's staff to anybody who is thinking about replacing there conservatory room (5 star product) once again thank you to everybody from Solarframe.
Adrian, South Yorkshire Posted on 21/03/2018 , work completed 21/03/2018
The trader replied (on 02/05/2018)
Adrian, thank you so much for such a fantastic review! With over 10 years in the industry, we still strive to make sure we bring this level of care and professionalism to each and every job.
Brilliant Job
Customer Service
Quality
Value
Very professional job well done. Informed all the way on what was happening, quality products used throughout, workmen certainly know their job. Friendly & professional, well pleased with end result. Would recommend Solarframe to all friends & family.
Terence, South Yorkshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 12/04/2018)
What amazing feedback! Thank you Terence, we are so pleased you received the very best service and quality that we can deliver.
First class from start to finish
Customer Service
Quality
Value
Excellent company, very professional from start to finish. No complaints at all. I will certainly recommend them.
Robina, North Yorkshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 12/04/2018)
Thank you Robina for your review. We are always really pleased to hear about the brilliant service that our teams deliver!
Excellent job.
Customer Service
Quality
Value
From start to finish, Solarframe have been exceptional. The whole process has been smooth and flawless with excellent communication throughout. All the tradespeople were outstanding and were meticulous with detail throughout the whole development. I would positively, without hesitation, recommend this company.
Roy, West Yorkshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 26/03/2018)
What a wonderful review, Roy. Thank you! We are so pleased that you have enjoyed your experience with us. We try really hard to ensure that our customers are happy and taken care of, so feeback such as yours is so incredibly gratifying. Your recommendation means the world to us. Wishing you many happy years enjoying your new improved living space!
Fantastic job
Customer Service
Quality
Value
Very professional, organised job. Very pleased with end result.
Lynne, South Yorkshire Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 27/03/2018)
Thank you, Lynne for your valued feedback! We're really pleased that you have enjoyed you experience with us!
Excellent job
Customer Service
Quality
Value
Excellent company, excellent employees. Could not find anything to complain about.
Carole, South Yorkshire Posted on 16/03/2018 , work completed 16/03/2018
The trader replied (on 26/03/2018)
Thank you so much for your feedback, Carole! We really do try our best to ensure our customers are happy so to hear that you don't have any complaints is so incredibly gratifying! Wishing you many happy years in your new improved living space!
Excellent Job
Customer Service
Quality
Value
Solarframe did an excellent job of fitting new conservatory roof. Professional workmen throughout the process.
K, South Yorkshire Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 19/03/2018)
Brilliant feedback, thank you so much! We are really glad you enjoyed working with us and we wish you many happy years in your new improved conservatory!
Exct time they said
Customer Service
Quality
Value
These windows are perfect, we wish we had them first instead of having others we had in. One of the best things we have bought in our married lives. Love em, love em, love em.
Barbara, South Yorkshire Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 05/04/2018)
Hi Barbara! Thank you so much for your fantastic feedback - we are so glad to have been able to help you find the windows you love! Your recommendation means the world to us.
Fantastic job
Customer Service
Quality
Value
My conservatory was built on time to a very high standard, despite work being interrupted by the 'beast from the east'! All the tradesmen were superb and I cannot recommend Solarframe highly enough!
Kevin, West Yorkshire Posted on 09/03/2018 , work completed 09/03/2018
The trader replied (on 26/03/2018)
Thank you so much for your feedback, Kevin! And we are so glad that the 'Beast' didn't ruin your experience - your recommendation means the world to us! Wishing you many happy years enjoying your new improved living space!
Excellent job.
Customer Service
Quality
Value
All tradesman excellent, well mannered, polite, very happy with the installation.
Philip, South Yorkshire Posted on 09/03/2018 , work completed 09/03/2018
Professional from start to finish
Customer Service
Quality
Value
Totally professional from the start. A committed and hard working team providing the highest quality.
Philip, West Yorkshire Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 26/03/2018)
Hi Philip! Thank you so much for your feedback, we pride ourselves for the quality of our products and professionalism of our employees! We are so pleased you enjoyed your experience with us!
First class, very professional
Customer Service
Quality
Value
Cannot fault them. Excellent workmanship. Highly satisfied. Would recommend them to anyone needing a roof or a complete new conservatory.
Which? Trusted Traders Consumer Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 26/03/2018)
Thank you so much for your feedback, we really do try our best to ensure our customers are happy so to hear that you can't fault us is so incredibly gratifying! Wishing you many happy years in your new improved living space!
Brilliant job
Customer Service
Quality
Value
Professional job from start to finish. Would highly recommend them.
Geraldine, South Humberside Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 19/03/2018)
Fantastic, thank you so much for your feedback Geraldine! We are so pleased that you have enjoyed your experience with SolarFrame!
Brilliant workmen
Customer Service
Quality
Value
Highly delighted with my windows and doors, the workmanship was superb, everything was done to a high standard. It is nice to stand in front of the kitchen window and not feel the cold off the glass. Many, many thanks to all the workers they were the best.
Which? Trusted Traders Consumer Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 13/03/2018)
Thank you so much for your feedback, and it is fantastic to hear that you are feeling the benefits of your new windows! We are so pleased that you have enjoyed your experience with SolarFrame!
Prompt and professional
Customer Service
Quality
Value
All trades i.e. fitters, electricians and plasters carried out work to a high standard.
John, South Yorkshire Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 26/03/2018)
Hi John! Thank you so much for your great feedback, enjoy your new improved living space!
Professional and prompt
Customer Service
Quality
Value
Great company kept fully informed of all work and times prompt times of arrival clean tidy workers.
Margaret, South Yorkshire Posted on 22/02/2018 , work completed 22/02/2018
The trader replied (on 06/03/2018)
Hi Margaret, thank you so much for your feedback. We are so pleased you enjoyed your experience with SolarFrame!
Prompt & professional
Customer Service
Quality
Value
We found the two lads who did the erection of the new roof worked very efficiently & quickly. Got the job done within stated time. Also plasterer & two son's likewise!
Geoffrey, West Yorkshire Posted on 22/02/2018 , work completed 22/02/2018
The trader replied (on 13/03/2018)
Hi Geoffrey, thank you so much for your feedback. It is extremely gratifying to know that you were impressed with our workforce. Enjoy your new improved living space!
Prompt and professional
Customer Service
Quality
Value
Very happy with my new build. Everything looks lovely, very professionally done. The lads that came were all friendly, polite, clean working and informative.
Mandy, South Yorkshire Posted on 19/02/2018 , work completed 19/02/2018
The trader replied (on 26/03/2018)
Thank you Mandy for your fantastic feedback! We pride ourselves for having friendly, personable and professional staff! Wishing you many happy years making the most of your new living space!
My review
Customer Service
Quality
Value
Excellent service.
Craig, South Yorkshire Posted on 19/02/2018 , work completed 19/02/2018
The trader replied (on 22/02/2018)
Fantastic! Thank you for your feedback, Craig!
Friendly and Professional
Customer Service
Quality
Value
Very professional attitude and friendly service. Quality product.
Kate, North Humberside Posted on 16/02/2018 , work completed 16/02/2018
The trader replied (on 22/02/2018)
Thank you so much Kate, we greatly appreciate your business and your feedback.
Prompt & professional
Customer Service
Quality
Value
We have just had a new conservatory built and can say that despite very difficult and challenging weather conditions, they worked hard and have built us a great conservatory. We would and have recommended them.
Brian, West Yorkshire Posted on 12/02/2018 , work completed 12/02/2018
The trader replied (on 19/03/2018)
Hi Brian! Thank you so much for your feedback! Great to hear that our fitters worked through the difficult conditions to ensure your installation was completed to your satisfaction. Wishing you many happy years in your new conservatory!
My review
Customer Service
Quality
Value
Professional.
David, West Yorkshire Posted on 12/02/2018 , work completed 12/02/2018
The trader replied (on 06/03/2018)
Thank you, David!
Thoroughly Satisfied
Customer Service
Quality
Value
All work carried out to our expectations. Friendly, efficient staff. Have done a great job.
John, South Yorkshire Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 02/05/2018)
Thank you John, we're really glad we could help. It's great to hear about a job well done!
High quality
Customer Service
Quality
Value
We were most impressed with the high quality and standard of materials and workmanship from delivery through assemble to finished item. We will endeavour to recommend your services in the future.
Kenneth, Derbyshire Posted on 08/02/2018 , work completed 08/02/2018
The trader replied (on 16/02/2018)
Brilliant feedback! Thank you so much, we greatly appreciate your business and your feedback. We are so pleased that you have enjoyed your experience with SolarFrame.
Excellent job
Customer Service
Quality
Value
Cheerful efficient young man who came to put on the roof. Even though it was extremely cold, wet & snowing! They cleaned up after themselves and worked very hard. The plasterers, exactly the same. A credit to your firm. I would without hesitation recommend your firm to friends & family.
Victoria, South Yorkshire Posted on 08/02/2018 , work completed 08/02/2018
The trader replied (on 22/02/2018)
Fantastic feedback, thank you so much, Victoria! We work very hard to ensure that our customers are happy with the work carried out and the service we provide so to hear that what we are doing is working is extremely gratifying. We are so pleased you have enjoyed your experience with us!
Excellent Site Staff and Job
Customer Service
Quality
Value
All site staff were friendly, helpful, clean and tidy. All work was completed to our satisfaction and the site left clear. Would recommend to others.
Sally, South Yorkshire Posted on 06/02/2018 , work completed 06/02/2018
The trader replied (on 16/02/2018)
Thank you so much, Sally. We greatly appreciate your business and your feedback. We are so pleased that you have enjoyed your experience with SolarFrame!
Professional and clean and tidy
Customer Service
Quality
Value
Excellent work, very clean. The workers were polite and very friendly and conscientious. Highly recommended.
Tracy, South Yorkshire Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 22/02/2018)
Brilliant! Thank you so much, Tracy. We really appreciate your business and your feedback. We are so pleased that you have enjoyed your experience with SolarFrame!
Professional service
Customer Service
Quality
Value
From start to finish Solarframe have been excellent new super light roof fitted to our conservatory. Would recommend to friends & family who are looking to upgrade conservatory.
Andrew, South Yorkshire Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 22/02/2018)
Thank you so much Andrew, we greatly appreciate your business and your recommendation means the world to us! We are so pleased that you have enjoyed your experience with SolarFrame.
Fabulous job
Customer Service
Quality
Value
I was so impressed from our initial visit to the showroom to the final finish we were treated with courtesy all options were discussed and there was no 'hard sell'. The work ethic of the fitters was outstanding and they worked in freezing conditions to ensure the conservatory was water tight before leaving at 7.pm. Restored our faith in British work men!
Angela, South Yorkshire Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 22/02/2018)
Thank you so much Angela! We work so hard to ensure that our customers are happy with the work carried out and the service we provide so to hear that what we are doing is working is extremely gratifying. Your fantastic feedback means the world to us. Wishing you many happy years in your new, improved conservatory!
Excellent job.
Customer Service
Quality
Value
We were very impressed with Solarframe. The workmen who replaced our conservatory roof worked really hard, very tidy, polite, and did a good job. The customer service was excellent. We highly recommend Solarframe. Our new roof has made a big difference.
Jayne, West Yorkshire Posted on 04/02/2018 , work completed 04/02/2018
The trader replied (on 09/02/2018)
Thank you so much Jayne for your fantastic feedback! We are so pleased that you have enjoyed your experience with SolarFrame. Enjoy your new improved living space!
Excellent job
Customer Service
Quality
Value
The weather was freezing and it snowed on the day of fitting yet the Solarframe fitters worked cheerfully and efficiently causing me no mess or problem. Extremely impressed!
Rosalyn, South Yorkshire Posted on 31/01/2018 , work completed 31/01/2018
The trader replied (on 02/05/2018)
What a brilliant review to read Rosalyn, thank you! Our teams really are ready to go, rain, shine, or snow in your case. It's great to see their great attitude recognised, thanks!
Brilliant job
Customer Service
Quality
Value
The workmen were very good and made no mess. They were very kind and couldn't do enough for me. Please would you get me a prise for another lock on my patio door.
Brian, South Yorkshire Posted on 31/01/2018 , work completed 31/01/2018
The trader replied (on 22/02/2018)
Hi Brian! Thank you so much for your feedback, we are so pleased you enjoyed your experience with SolarFrame! A member of our team will be in touch in regards to a new lock for your door!
Excellence!
Customer Service
Quality
Value
We were very pleased with Solarframes. The people were very good and courteous from start to finish. The fitters worked very hard and got everything done on time and to a very high standard! We would highly recommend Solarframes to anyone.
Colin, Lincolnshire Posted on 29/01/2018 , work completed 29/01/2018
The trader replied (on 09/02/2018)
Thank you Colin, your recommendation means the world to us! We are so pleased that you have enjoyed your experience with SolarFrame and we wish you many happy years in your new improved living space!
Excellent
Customer Service
Quality
Value
From day one the team of workers and office staff have been brilliant. Very clean and efficient. Will recommend everyone concerned and will pass on to friends.
George, South Yorkshire Posted on 25/01/2018 , work completed 25/01/2018
The trader replied (on 16/02/2018)
Brilliant, thank you George. Your recommendation means the world to us! We are so pleased that you have enjoyed your experience with SolarFrame.
Excellent job
Customer Service
Quality
Value
We had a new conservatory roof and doors fitted. We were very impressed with the service from sales to completion. Everything went to plan and all the installation team were friendly, helpful, and polite. They cleaned up at the end of the job. Would recommend Solarframe to others, as they were recommended to us.
Peter, South Yorkshire Posted on 25/01/2018 , work completed 25/01/2018
The trader replied (on 09/02/2018)
Wishing you many happy years in your new improved living space, Peter! Thank you so much for your feedback. It is great to hear that you came to us after a recommendation and would like to recommend us again - word-of-mouth really is the greatest form of marketing!
Regained faith in industry
Customer Service
Quality
Value
From sales to survey to installation, overall performance very good.
John, South Yorkshire Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 06/02/2018)
Thank you John for your great feedback! We're really pleased that you have enjoyed your experience with us.
Very Professional
Customer Service
Quality
Value
Very professional, good clean work. Efficient and safety conscious. Very satisfied.
Jo, South Yorkshire Posted on 22/01/2018 , work completed 22/01/2018
The trader replied (on 09/02/2018)
Fantastic feedback, thank you Jo. Wishing you many happy years in your new improved living space!
Excellent company
Customer Service
Quality
Value
Friendly, professional, attention to detail and excellent customer service. Will be recommending this company to friends 'family if considering the same.
Mark, West Yorkshire Posted on 22/01/2018 , work completed 22/01/2018
The trader replied (on 16/02/2018)
Thank you do much Mark, your recommendation truly does mean the world to us. We are so pleased you have enjoyed your experience with SolarFrame!
Brilliant job
Customer Service
Quality
Value
Great job from start to finish.
Gary, South Yorkshire Posted on 21/01/2018 , work completed 21/01/2018
The trader replied (on 09/02/2018)
That's what we like to hear, thank you Gary. Your recommendation means the world to us!
Professional Operators
Customer Service
Quality
Value
In view of the pressures of my circumstances - a wife fast losing mobility, it has been an enormous relief to have builders/tradesmen on the premises operating to such a high degree of professionalism. Loved the communication updates from their office - thanks.
Roni, South Yorkshire Posted on 19/01/2018 , work completed 19/01/2018
The trader replied (on 30/01/2018)
Thank you Roni for your fantastic feedback, we are so glad that your enjoyed your experience with us and are so pleased that we could help! We always try our best to ensure that our customers are kept well informed so it is very gratifying to know that what we are doing in working. All the best, from SolarFrame.
Great Job!
Customer Service
Quality
Value
Great job, all worked hard and now looks fantastic!
Mr Gough Posted on 18/01/2018 , work completed 18/01/2018
The trader replied (on 18/01/2018)
Fantastic news, thank you Mr Gough! Wishing you many happy years in your new improved living space!
Brilliant job
Customer Service
Quality
Value
We are highly satisfied with Solarframe from start to finish. From initial consultation to the final clean-down. We found all the staff very pleasant and helpful, keeping us informed with everything they were doing. They did a very professional job.
Margaret, South Yorkshire Posted on 16/01/2018 , work completed 16/01/2018
The trader replied (on 06/02/2018)
Thank you Margaret for your fantastic feedback! It means the world to us that you have enjoyed your experience with us. Wishing you many happy years in your new improved living space!
My review
Customer Service
Quality
Value
Most impressed by the standard of materials and those installing it. Would recommend the company to others.
Kenneth, South Yorkshire Posted on 16/01/2018 , work completed 16/01/2018
The trader replied (on 18/01/2018)
Your recommendation means the world to us Kenneth, thank you so much for your very valued feedback!
My review
Customer Service
Quality
Value
Great job. Professional.
Chris, South Yorkshire Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 18/01/2018)
Thank you so much for your feedback Chris. We are so pleased that you are happy with the service we provided!
Five Star Company
Customer Service
Quality
Value
Excellent service, both email contact and in person. Professional, courteous and very good value. I would highly recommend this company.
Maxine Posted on 03/01/2018 , work completed 03/01/2018
The trader replied (on 05/01/2018)
Thank you Maxine for your very valued feedback and recommendation! We work very hard towards ensuring our customers are happy, so to hear feedback such as yours is extremely gratifying.
Fantastic start to finish
Customer Service
Quality
Value
Great service from quote (and 5 month period until I purchased) through to delivery.
Gary, West Yorkshire Posted on 02/01/2018 , work completed 02/01/2018
The trader replied (on 15/01/2018)
Hi Gary! Fantastic news. Thank you so much for your business and we are so pleased you have enjoyed your experience with us!
Very Professional
Customer Service
Quality
Value
My experience was very efficient at a very difficult time of year. The order for doors and windows was completed much sooner than I had expected. I have used this firm before and will continue to give them my trade.
Lynne, South Yorkshire Posted on 19/12/2017 , work completed 19/12/2017
The trader replied (on 30/01/2018)
Thank you, Lynne for your fantastic feedback! Your continued custom is incredibly valuable to us and we look forward to working with you again soon!
Impressed, would recommend without hesitation
Customer Service
Quality
Value
All tradesmen were knowledgeable, polite, efficient, friendly but not too familiar. Flexible to accommodate our needs. Conservatory left clean. Caused minimum disruption from start to finish. Impressed would recommend without hesitation.
Steven, South Yorkshire Posted on 18/12/2017 , work completed 18/12/2017
The trader replied (on 11/01/2018)
Thank you so much for your feedback Steven. We work very hard to ensure that our customers are happy with the work carried out and the service we provide so to hear that what we are doing is working is extremely gratifying. We are so pleased you have enjoyed your experience with us!
First class
Customer Service
Quality
Value
From beginning to end, the service and quality of the work has been first class.
Derek, North Humberside Posted on 15/12/2017 , work completed 15/12/2017
The trader replied (on 11/01/2018)
Thank you, Derek for your fantastic feedback! Your recommendation means the world to us and we are so pleased that you have enjoyed your experience with SolarFrame!
Prompt and professional
Customer Service
Quality
Value
Brilliant job from start to finish.
Elizabeth, South Yorkshire Posted on 14/12/2017 , work completed 14/12/2017
The trader replied (on 11/01/2018)
That is great to hear, thank you Elizabeth. We are so pleased that you have enjoyed your experience with us!
Quality installation
Customer Service
Quality
Value
Everything happened as promised. Quality is very high and the overall effect is very pleasing.
Brian, North Humberside Posted on 13/12/2017 , work completed 13/12/2017
The trader replied (on 15/01/2018)
Thank you Brian! We are so pleased that you are happy with your product - quality is second to none in our business so it is extremely gratifying to hear your feedback.
Great job
Customer Service
Quality
Value
Very pleased with the end product.
Jane, Nottinghamshire Posted on 13/12/2017 , work completed 13/12/2017
The trader replied (on 15/01/2018)
Fantastic news, thank you Jane! Wishing you many happy years in your new improved living space!
Good work
Customer Service
Quality
Value
Good work done.
Luximan, West Yorkshire Posted on 12/12/2017 , work completed 12/12/2017
The trader replied (on 05/01/2018)
Thank you for your feedback Luximan!
Good Job
Customer Service
Quality
Value
Satisfied with job.
Edward, West Yorkshire Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 11/01/2018)
Great news, thank you Edward!
Very Good
Customer Service
Quality
Value
Very good team work and good back up from office staff. Good finish to product.
Which? Trusted Traders Consumer Posted on 07/12/2017 , work completed 07/12/2017
The trader replied (on 18/12/2017)
Thank you for your very valued feedback! We are so pleased to hear that you enjoyed your experience with us!
Very professional
Customer Service
Quality
Value
Very professional attitude from this company. Workforce just got on with it and never complained once, although at times weather was awful. Well done to all, would recommend if asked to do so.
Neil, South Humberside Posted on 01/12/2017 , work completed 01/12/2017
The trader replied (on 02/01/2018)
Thank you so much Neil for your feedback and recommendation! Great to hear that you had such a positive experience with us.
Brilliant Job
Customer Service
Quality
Value
Extremely satisfied with all 3 trades i.e. Roof, Plaster, Electrician and finally technician and clean up. Very good.
Robert, West Yorkshire Posted on 01/12/2017 , work completed 01/12/2017
The trader replied (on 18/12/2017)
Thank you, Robert for your fantastic feedback! We're so pleased to know that you enjoyed your experience with us. We do all that we can to ensure our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Excellent service
Customer Service
Quality
Value
Excellent workmen, very polite, tidy and efficient. We were very impressed and can highly recommend.
Which? Trusted Traders Consumer Posted on 01/12/2017 , work completed 01/12/2017
The trader replied (on 18/12/2017)
Thank you for your very valued feedback! Ensuring happy customers is something we work very hard towards and to hear feedback such as this is extremely gratifying.
Excellent job
Customer Service
Quality
Value
All aspects of the work are very good. Every person on the job has been very professional.
Linda, South Yorkshire Posted on 30/11/2017 , work completed 30/11/2017
The trader replied (on 05/01/2018)
Hi Linda! Thank you for your very valued feedback and recommendation, we are so pleased to hear that you are pleased with the work carried out.
Fantastic job all round
Customer Service
Quality
Value
Would recommend them, very professional all through the job from start to finish.
Malcolm, South Yorkshire Posted on 29/11/2017 , work completed 29/11/2017
The trader replied (on 18/12/2017)
Thank you for your feedback, Malcolm! We do all that we can to ensure our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Brilliant job
Customer Service
Quality
Value
I would highly recommend this company, there was no messing, got on with the job. Great!
Betty, South Yorkshire Posted on 29/11/2017 , work completed 29/11/2017
The trader replied (on 18/12/2017)
Hi Betty, thank you so much for your very valued feedback! Your recommendation means the world to us.
Prompt and Professional
Customer Service
Quality
Value
Efficient, on time, kept well informed as to when workmen were coming.
Susan, South Yorkshire Posted on 29/11/2017 , work completed 29/11/2017
The trader replied (on 02/01/2018)
Thank you so much Susan for your recommendation. We are so pleased to hear that you enjoyed your experience with us!
Excellent Clean Job, Professional Work and Finish, Fully Recommended.
Customer Service
Quality
Value
Professional workmen who started on the time, started protecting all areas in and out, got on with job and worked non-stop over the two days. I am delighted with the end product and look forward to spending more time in my conservatory. I would highly recommend this company. Joan & Dave South Yorkshire
Thrustle Posted on 27/11/2017 , work completed 27/11/2017
The trader replied (on 04/12/2017)
Thank you Joan and Dave for your lovely review. We are delighted you had such a positive experience. Should you ever need anything in the future - you know where we are!
Quality work, well done
Customer Service
Quality
Value
Prompt, efficient service. Quality work done. Everyone cleaned and cleared up when done. Very pleasant work staff at all times. Would recommend to others.
Derek, South Yorkshire Posted on 24/11/2017 , work completed 24/11/2017
The trader replied (on 08/12/2017)
Thank you for your feedback, Derek! We do all that we can to ensure our customers are happy so to hear that what we are doing is working is incredibly gratifying.
First class, professional job.
Customer Service
Quality
Value
Well coordinated first-class job from start to finish. Hard working teams that work extremely hard, paying attention to detail above and beyond what you would expect.
Kenneth, South Yorkshire Posted on 23/11/2017 , work completed 23/11/2017
The trader replied (on 08/12/2017)
Thank you so much for your fantastic feedback, Kenneth! We are so pleased you had such a great experience with us and we can't thank you enough for your custom.
Fab.
Customer Service
Quality
Value
Excellent service, good workmen. Very tidy and professional.
Janet, South Yorkshire Posted on 23/11/2017 , work completed 23/11/2017
The trader replied (on 12/12/2017)
Thank you for your very valued feedback, Janet! We are so pleased to hear you enjoyed your experience with us!
Prompt & professional
Customer Service
Quality
Value
New doors and windows throughout and an updated conservatory with solid roof, all teams punctual and worked finished according to proposed schedule. We were kept informed of everything and any problems were dealt with efficiently and promptly. An excellent job all round. Very pleased with it all.
Elayne, South Yorkshire Posted on 22/11/2017 , work completed 22/11/2017
Brilliant Job
Customer Service
Quality
Value
Very happy with everything. The team were all very prompt and professional and completed the job to highest standard
Joanne, South Yorkshire Posted on 21/11/2017 , work completed 21/11/2017
The trader replied (on 08/12/2017)
Thank you, Joanne, for you lovely feedback! We wish you many happy years in your new improved living space!
Professional from start to finish.
Customer Service
Quality
Value
Professional from start to finish. The end result is fabulous. Would definitely recommend.
Sue, South Yorkshire Posted on 21/11/2017 , work completed 21/11/2017
The trader replied (on 12/12/2017)
Thank you, Sue for your fantastic feedback! We are so pleased to hear that you enjoyed having us working for you! Wishing you many happy years in your new living space!
Excellent Service
Customer Service
Quality
Value
Excellent service from planning to completion. Definitely recommend to family and friends.
Julie, West Yorkshire Posted on 20/11/2017 , work completed 20/11/2017
The trader replied (on 08/12/2017)
Thank you so much for your positive feedback and recommendation, Julie! We can't thank you enough for your custom.
Job Well done
Customer Service
Quality
Value
The company has done exactly what they said they would do and on time. The builders all worked very professionally and have done an excellent job. I am very happy with the results.
Brigid, South Yorkshire Posted on 16/11/2017 , work completed 16/11/2017
The trader replied (on 08/12/2017)
Thank you, Brigid, for your feedback! We are over the moon that you had such a positive experience with us. Wishing you many happy years in your new improved living space!
Excellent Service
Customer Service
Quality
Value
Very pleased with the staff, installation and product. Very professional with minimal disruption.
David, South Yorkshire Posted on 16/11/2017 , work completed 16/11/2017
The trader replied (on 08/12/2017)
Thank you David for your feedback! We are so pleased that you had such a positive experience with us!
Professional job
Customer Service
Quality
Value
Everything done to our complete satisfaction as ordered.
Neil, South Yorkshire Posted on 15/11/2017 , work completed 15/11/2017
The trader replied (on 27/11/2017)
We're so pleased you enjoyed your experience with us Neil. Thank you for your feedback!
Quick work
Customer Service
Quality
Value
Work was completed quickly and on time. Staff were very friendly and efficient. Finished work was to a high standard, very impressed.
Amanda, South Yorkshire Posted on 13/11/2017 , work completed 13/11/2017
The trader replied (on 08/12/2017)
Thank you, Amanda for your fantastic feedback! We are over the moon that you had such a great experience with us and we cannot thank you enough for your custom.
Highly recommend
Customer Service
Quality
Value
In our experience with this company we can truly say that the quality of the build and the workers on sire were fantastic. I would highly recommend them, 10/10.
Vito, South Humberside Posted on 12/11/2017 , work completed 12/11/2017
The trader replied (on 08/12/2017)
Thank you, Vito, for this fantastic feedback! We do everything we can to provide the best service to our customers so it is extremely gratifying to know that what we're doing is working! We wish you many happy years in your new improved living space!
Prompt & professional
Customer Service
Quality
Value
Very prompt and professional workmen. Friendly and approachable staff. Finish is excellent, very happy, spot on, they don't mess about.
Reece, West Yorkshire Posted on 09/11/2017 , work completed 09/11/2017
The trader replied (on 04/12/2017)
Thank you Reece. We are delighted you have had such a positive experience!
Quick and Efficient
Customer Service
Quality
Value
Quick and efficient, kept well informed through every stage. Fabulous job, well pleased.
Suzanne, South Yorkshire Posted on 09/11/2017 , work completed 09/11/2017
The trader replied (on 08/12/2017)
Fantastic to hear your feedback, Suzanne, thank you! We are so pleased you enjoyed your experience with us!
Excellent job, prompt and professional
Customer Service
Quality
Value
Came when they said, they would, very friendly. Did a good job. Very professional. Highly satisfied with work done. Definitely would recommend.
Leonard, South Yorkshire Posted on 07/11/2017 , work completed 07/11/2017
The trader replied (on 16/11/2017)
Thank you so much for this incredible feedback, Leonard. We're glad you had such a great experience with us, enjoy your transformed living space!
Excellent job
Customer Service
Quality
Value
Professional workmen, turned up on time. Got on with the job, never stopped working, good set of lads. Excellent finish.
Edmund, West Yorkshire Posted on 26/10/2017 , work completed 26/10/2017
The trader replied (on 16/11/2017)
Thank you Edmund for your feedback! We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying. Enjoy your new, improved living space!
Wonderful work from a Professional Company
Customer Service
Quality
Value
It has been wonderful to work with such a professional company. They clearly explained their product, contacted with us at the first meeting and quickly scheduled the work. They used skilled staff and despite the hesitation of the plasterer and the need for a replacement the timescale only moved by 1 day. All the staff we have met have been professional in their approach and above that have been able to talk about the next stages in the process. As the work has only just been completed we have to be able to do a complete inspection or live in the finished conservatory but so far we are very pleased.
Peter, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 16/11/2017)
Fantastic to hear that you have been so pleased with the service we've provided, Peter. Thank you so much for your feedback and we hope that you enjoy making use of your new conservatory!
Prompt and Professional
Customer Service
Quality
Value
The men from Solarframe were on time, very efficient and polite. They got on with the job in hand without stopping and I was highly satisfied with their work. The door and windows I had fitted are brilliant.
Doreen, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 02/05/2018)
Thank you so much Doreen. We're really glad our team made such a good impression and left you so happy with their work.
Brilliant job.
Customer Service
Quality
Value
Everything satisfactory. Would certainly recommend Solarframe.
Anne Patricia, South Yorkshire Posted on 23/10/2017 , work completed 23/10/2017
The trader replied (on 27/11/2017)
Thank you so much Anne for your positive feedback and recommendation!
Brilliant job
Customer Service
Quality
Value
This firm where professional, the workers courteous and polite.
Brian, West Yorkshire Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 27/11/2017)
Thank you so much for this feedback Brian, we're so pleased you enjoyed your experience with SolarFrame!
Brilliant job and workers
Customer Service
Quality
Value
Extremely pleased with the result. Workman were friendly, reliable and nothing was too much trouble.
Sue, Nottinghamshire Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 09/11/2017)
Thank you Sue, your feedback really is invaluable to us! Wishing you many happy years in your new improved living space!
Excellent
Customer Service
Quality
Value
Communications prior and on completion very good. No pushy salesmanship very importantly. Efficient and friendly people involved from sales/fitters/plasterers and completion staff. very pleased with the final result including tidy site, no complaints whatsoever.
Roy Wadsworth Posted on 06/10/2017 , work completed 06/10/2017
The trader replied (on 02/05/2018)
It's brilliant to hear news like this Roy, thank you! We really try to put our excellent service, professionalism and the quality of our work do the talking, rather than being pushy with our sales. We're so glad that our team did such a fantastic job for you.
A seamless job
Customer Service
Quality
Value
From our initial consultation to the completion of the work we have been very pleased. Every stage followed on seamlessly which in our experience is rare nowadays.
Michael, Nottinghamshire Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 09/11/2017)
Hi Michael, thank you for your feedback! We are so glad that you were pleased with the service we provided. We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Outstanding service
Customer Service
Quality
Value
100% professional workmen everything completed to perfection.
Derek, South Yorkshire Posted on 03/10/2017 , work completed 03/10/2017
The trader replied (on 16/10/2017)
Thank you for your feedback, Derek! We are so glad you enjoyed your experience with SolarFrame!
Excellent experience
Customer Service
Quality
Value
Excellent from start to finish. Fitting team highly professional considerate to existing furnishings and decoration, would not hesitate to recommend.
Lynn, South Yorkshire Posted on 28/09/2017 , work completed 28/09/2017
The trader replied (on 16/10/2017)
Hi Lynn, thank you so much for your feedback and recommendation, it means the world to us that you enjoyed your experience with us!
Absolutely spot on.
Customer Service
Quality
Value
From the initial customer service at the showroom, through the specification & ordering process, construction & finishing, Solarframe could not have been more helpful & efficient. I am delighted with the end result & looking forward to spending more time in my conservatory.
Eileen, South Yorkshire Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 09/10/2017)
Thank you so much for your feedback Eileen, it means so much to us that you enjoyed your experience with us and we wish you many happy years in your new improved conservatory!
Fantastic products, quality and service
Customer Service
Quality
Value
Recently bought from Solarframe Direct, What a great company! From sales to survey to fitting to finishing everything went smoothly from start to finish! The workmen worked non-stop even with the bad weather we had. The office staff kept us informed every step of the way. All the staff we met and spoke too were pleasant and willing to help. Can honestly say i would highly recommend this company to anybody looking for any home improvement projects! I will definitely be visiting Solarframe again the next time I want some work doing! Fantastic!
Mr Smith Posted on 15/09/2017 , work completed 15/09/2017
The trader replied (on 21/09/2017)
Thank your for such an exceptional review, we're so happy you enjoyed your experience with SolarFrame and we look forward to working with you again! We work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying.
Very impressed
Customer Service
Quality
Value
Very impressed with this company, no pushy sales people, excellent communication with all people involved, definitely worth checking out
Jas197 Posted on 12/09/2017 , work completed 12/09/2017
The trader replied (on 21/09/2017)
Thank you so much for your recommendation Jas, we're so pleased you enjoyed your experience with SolarFrame!
Problem solid roof
Customer Service
Quality
Value
A four to seven day job did take three weeks. No project planning done. Fitters not turning up and us wasted holiday days. Damaged my existing air con units. Faulty PVC finish to frames. Gutter/fall pipes not fitted correctly. Forever chasing for answers.
Gary Bralsford Posted on 11/09/2017 , work completed 11/09/2017
The trader replied (on 08/12/2017)
Hi Gary, we're sorry that you feel so negatively about your experience with us. We feel that any problems encountered were dealt with accordingly, efficiently and effectively and we hope that, despite the project taking longer than you anticipated, you are pleased with your end result.
My review
Customer Service
Quality
Value
This company seems to offer the best and most efficient service for this type of job. We were particularly impressed with attention to detail and clean-up.
Eleanor, West Yorkshire Posted on 26/08/2017 , work completed 26/08/2017
The trader replied (on 25/09/2017)
Thank you, Eleanor! We're so pleased that you enjoyed your experience with SolarFrame! The Clean-Up is one factor of the installation process that almost every customer comments on - it's so gratifying for us to know that the service we provide is worthwhile!
Another first class installation
Customer Service
Quality
Value
They have shown their commitment to ensuring a totally professional approach each time they've installed anything. This was the 2nd job they've done for us and should we need to we'll return without any question.
George, South Yorkshire Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 25/09/2017)
Thank you George for your review, we cant thank you enough for your repeated custom and we're so pleased that you would recommend our company!
My review
Customer Service
Quality
Value
We have no hesitation in recommending this company.
Brian, South Yorkshire Posted on 24/08/2017 , work completed 24/08/2017
The trader replied (on 02/05/2018)
Thank you for your recommendation Brian. It's always great to see feedback like this!
Job well done.
Customer Service
Quality
Value
Work carried out efficiently and quickly. We are pleased with the result - good workmanship.
Irene, South Yorkshire Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 16/10/2017)
Thank you so much for your feedback and recommendation Irene!
Excellent Job
Customer Service
Quality
Value
Allowing for bad weather and workforce problems. The work was carried out to our satisfaction and any problems we had were dealt with in a very professional manner. Highly satisfied.
Which? Trusted Traders Consumer Posted on 07/08/2017 , work completed 07/08/2017
The trader replied (on 21/09/2017)
Thank you for such a positive review, we are so glad your enjoyed your experience with SolarFrame!
Great quality windows and workmen
Customer Service
Quality
Value
After a little negotiation we were pleased with the price we got from Solarframe. The salesman who came gave no hard sell, just measured up and got back to us a couple of days later with a price. No pressure whatsoever. There was an issue with the internal trim when the windows arrived, it was different to what we ordered but there was no quibbling and it was rectified straight away. The windows are great quality, solid, secure and look excellent. The fastenings feel like quality too. The two fitters worked really hard, they took a pride in their work and didn't leave any mess. None of the internal decor was disturbed in any way whatsoever and the finish was excellent. We couldn't praise them highly enough. We would certainly use them again and recommend them to anyone.
Andrew Hewes Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 17/08/2017)
Thank you so much for such a fantastic review Andrew, we work very hard to ensure that our customers are happy so to hear that what we are doing is working is incredibly gratifying. Thanks again, we couldn't do it without you!
Brilliant Job
Customer Service
Quality
Value
Brilliant job. Prompt and professional.
Anne, South Yorkshire Posted on 28/07/2017 , work completed 28/07/2017
The trader replied (on 25/09/2017)
Thank you Anne for this fantastic feedback!
Prompt and professional.
Customer Service
Quality
Value
Excellent service and products. Highly recommend.
Lesley, West Yorkshire Posted on 19/07/2017 , work completed 19/07/2017
The trader replied (on 17/07/2017)
Thank you Lesley for such an amazing review! It is so gratifying for us to know that you enjoyed your experience with SolarFrame!
Prompt and professional.
Customer Service
Quality
Value
All the staff were very professional in the way they dealt with our enquiries and the workmen on site were polite and competent.
Edward, South Yorkshire Posted on 17/07/2017 , work completed 17/07/2017
The trader replied (on 17/08/2017)
Thank you Edward for your fantastic feedback. We wish you many happy years in your new improved living space!
Quality
Customer Service
Quality
Value
The conservatory is brilliant, everyone of the workers involved were very professional. Only concern was the organising of workmen, we had builders arriving to take the old conservatory down then it was still connected to the mains. The electrician ringing up to make safe when it was down & in a skip!
Christopher, West Yorkshire Posted on 15/07/2017 , work completed 15/07/2017
The trader replied (on 21/09/2017)
Hi Christopher, thank you so much for your review! We wish you many happy years in your new improved conservatory and we will look to improve our communication with our workforce.
Quality installation
Customer Service
Quality
Value
Great roofing and plastering teams and technician who came to tidy edge of plaster to windows did a great job. Let down by really poor communication from office and reschedule of plastering. Job was promised to be 3 consecutive days but wasn't.
Carole, South Yorkshire Posted on 11/07/2017 , work completed 11/07/2017
The trader replied (on 17/08/2017)
Hi Carol, thank you for your feedback. We're sorry to hear that you had a problem with poor communication, we are always looking to improve our services and will take what you have said on board! We are glad that you're pleased with the work that was carried out and we wish you many happy years in your new improved living space.
Very happy. Excellent job.
Customer Service
Quality
Value
Very happy from start to finish. Lads did a brilliant job.
Ann, South Yorkshire Posted on 10/07/2017 , work completed 10/07/2017
The trader replied (on 17/08/2017)
Fantastic, thank you do much for you feedback Ann!
First class workmanship
Customer Service
Quality
Value
I am delighted with the work carried out. The work was done to the highest standard. The staff were friendly and a pleasure to have here.
Arthur, Nottinghamshire Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 17/08/2017)
Thank you Arthur, your feedback really is invaluable to us! Enjoy your new improved living space!
Excellent job
Customer Service
Quality
Value
Top class product, expertly installed. Would use this company again and we'll not hesitate to recommend.
Kenneth, South Yorkshire Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 17/08/2017)
Thank you for this fantastic feedback Kenneth! It means so much to us that you enjoyed your experience with SolarFrame!
Job well done
Customer Service
Quality
Value
From order to completion we were 100% satisfied with our new conservatory. Would certainly recommend.
John, South Yorkshire Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 17/08/2017)
Thank you, John - your feedback really is invaluable to us and we hope you have many happy years in your new conservatory!
Excellent work
Customer Service
Quality
Value
Would recommend.
Keith, South Yorkshire Posted on 28/06/2017 , work completed 28/06/2017
The trader replied (on 17/07/2017)
Thank you for your feedback Keith!
Great job.
Customer Service