Having utilised Roger's services previously, he was the first person we called to sort out our rat problem in the back garden. A pair of massive rats had discovered the squirrel feeder and were regularly raiding it. Roger came round - investigated the area and found the 'nest' behind the shed. He left some poison sachets in appropriate places. Within 48hrs all the sachets were gone and we've not seen the rats since. My wife and I found Roger to be prompt, efficient, professional and courteous - explaining what he was doing and looking for, in an informative manner. We can't recommend Roger highly enough. Thank you Roger.