Rupert was great. I had a small job (storm damage slipped tiles) and getting someone quickly to avoid further damage to the property was very important. After being let down by a couple of other potential suppliers I came across Rupert on the Which? Trusted Traders site. Rupert agreed to do the work and subject to site check agreed a price. Rupert came when he promised, did the work quickly and efficiently, and charged the agreed price. I am very impressed with the service Rupert provided and with his honesty and integrity in his dealings with me. Thanks Rupert!