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Endorsed by

Which

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Trusted Traders

Southern Energy Solutions Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb southern energy solutions logo

4.9

19 Reviews

About

A lot of companies promise excellent service and we’re sure you’ve heard it all before. Our business has been built on referrals from satisfied customers, we have over 250 positive reviews on Checkatrade which speaks for itself! We are very familiar with our local community and all of our staff are from the area. All of our engineers are employed and have completed or are currently serving a full apprenticeship. We believe this is the best way to build our business and to ensure the engineers you have in your house complete the work to the highest standard possible, no matter the size of the job.

Our aim is to break the sterotype which surrounds our industry. Making sure we are always honest with our customers and they are constantly kept up to date with progress. We are not the cheapest plumbing company on the market but we are certainly one of the best.

What we do

  • Gas installers

    • Gas Fires
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
  • More Services

    • oil boilers
    • lpg boilers

Customer reviews

4.9
19 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
En-Suite Refurbishment
Customer Service
Quality
Value
Very happy with the excellent job undertaken by Nathan. The work wasn’t as straight forward as originally anticipated, however this wasn’t a problem. Highly professional team. Thank you guys.
Customer in East Sussex26/04/2019
Finding and fixing gas leak.
Customer Service
Quality
Value
Very accommodating will fitting me in with an appointment. Arrival on time. James was very efficient in the work carried out. Very polite. Extremely reasonable price. Would 100% recommend this company.
Customer in East Sussex24/04/2019
Replacement electric shower
Customer Service
Quality
Value
Southern Energy Solutions were extremely helpful will accommodating my availability for an appointment at short notice. They were on time, friendly and completed the work to a very good standard. The cost of work conducted was very reasonable. Would highly recommend and will definitely use in the future.
Customer in East Sussex01/03/2019
Suspected leak
Customer Service
Quality
Value
George, a member of the team always looks after our boiler and plumbing. He was on time within a 1 hour time slot. The leak was fixed without fuss in a very professional manner and confirmed if any further trouble to call the office immediately. We can always count on Southern Energy Solutions Ltd for regular servicing and emergency visits without the fear of extortionate bills at the end of it. Would recommend the service to reduce the worry when things breakdown.
Customer in East Sussex13/02/2019
Great value, prompt responses and excellent craftmanship
Customer Service
Quality
Value
Zac initially came to quote, he arrived on time and didn't try to sell anything we didn't need. The quote came through at a very competitive rate. The guys who came to install were always on time and were very clean, tidy and professional. There was a text to let us know what time the engineers would arrive and thet always called at the end of the day to let us know how they'd got on and what was to be done next. After care has been great, with a service plan and admin staff that are helpful and pleasant to talk to. Highly recommended.
Customer in East Sussex17/01/2019
Best plumber ever - SEL
Customer Service
Quality
Value
Our new boiler was fitted with real thoroughness and commitment to doing a perfect job. Every detail was attended to including a small issue with the flu that was fixed in extra time but no extra cost. The work was delivered on time and on budget and the house was left spotless. Cannot recommend SEL too highly.
Customer in East Sussex08/01/2019
Faulty central heating
Customer Service
Quality
Value
Amazing service. Initially, they couldn’t fit us in for nearly a week, they managed to find us a slot, diagnosed the problem and is repairing tomorrow. Wonderful service, great customer service from the office to the plumber I can’t recommend them highly enough
Customer in East Sussex28/11/2018
Great service and work
Customer Service
Quality
Value
This is how all contractors should operate. They were in communication with us from start to finish, turned up when they said they would and did excellent and thorough work. Everything was left clean each day. Turned out we were not an easy installation, never the less Zak and his crew did not cut any corners and were a pleasure to have in our home. Can't recommend them highly enough.
Paula Alter28/11/2018
Outstanding customer service
Customer Service
Quality
Value
Having tried to contact plumbers via Checkatrade who didn’t bother replying, I found Southern Energy Solutions through Which Trusted Traders when wanting our boiler serviced. Booking the service was straightforward and was confirmed by email followed by a phone call the day before. On the day, the engineer (Zak) was running late so the office phoned to apologise and give a revised time. When he arrived Zak was very professional, polite and friendly. Payment was by invoice and bank transfer which made it easier than finding cash or a chequebook. Their customer service is what makes SES stand out from other plumbing services I’ve used. Daisy in the office is very efficient and the use of technology (automated emails and texts saying how long the engineer will be) helps to improve the customer experience. A reliable company which I have no hesitation in recommending.
Alan Montague10/11/2018
Exceptional Service
Customer Service
Quality
Value
I contacted Southern Energy Solutions with a problem that they promptly and efficiently sorted out at very reasonable cost. I needed a gas pipe sorted out and only had limited time because the builder had our floorboards up. Zak Hurst at Southern Energy Solutions responded quickly and quickly sent someone to us who found a much more economical solution. We were frequently updated on the progress. I highly recommend this service and wish all plumbers could operate in such a timely and professional manner.
Arthur08/10/2018