Sovereign Home Improvements Ltd

Decided to get Sovereign Home Improvements Ltd round for a quote on 7 replacement windows and a door. The start date was for the 14th July and work would be completed on the 16th July. We expected the fitter to turn up around 8.30 to 9. At 09.50 we received a call from one of the rude office girls that they won't be coming today due to the windows not turning up. They knew this the day before. Not only that but the door wouldn't be fitted either, they didn't have it. The fitter did turn up the next day, worked for 4 hours and cleared off after making a complete hash of fitting 3 of the 7 windows. The next day another surprise. They didn't have the glass for one of the other windows. They wanted to fit the frames and then use plywood to fill the openings. At this point there was a heated exchange over the phone, and they managed to courier a piece of glass from Ipswich. Again the fitter made a complete mess in fitting the windows, using MDF screws to secure 2 of the frames, and the silicone finish on all the windows terrible. On the 9th of August the door was fitted, again the silicone finish was appalling. All windows and the door had to be reworked. A £500 deduction was given by Sovereign. Even then the office staff couldn't get things right when they asked for the final payment.

Bill Renyalds was very informative on the products and gave good advice with no pushy sales patter. The workmen were tidy workers polite and friendly I have had someone ask for their number already.

Excellent customer experience with the Sovereign team from start to finish in terms of excellent time-keeping/tidiness/courtesy and customer care/and high standard of workmanship in front door and panel fitting at reasonable price and value. We are satisfied customers and proud members of the new smart front door club with new police approved multi-lever locking system and 10 year new product quality Certass warranty. We can recommend the high standards available from the friendly Sovereign Home Improvements Team in customer care,excellent door and panel products and attention to bespoke door fitting process without fuss or damage.

Excellent work, great team, great quality, friendly, professional, timely and very competent. I am very pleased with the work and Sovereign team.

Sovereign home improvements ltd complete a ground floor extension and kitchen refit at our family home. Lewis Terry and their team are amazing, access to our property is very tight and because of this other builders did not want the job but this did not stop sovereign. At every stage of the build they overcame ever obstacle and the end result is everything we dreamed of. All of the on site builders are clean friendly and respectful and their finish is A1. I would like to thank Lewis and Terry and their team for what they have done for us and the difference it has made to our family they have restored our faith in the building trade because we have been let down many times by bad trades. I recommend Sovereign to everybody I speak to and now I recommend them to anybody reading this review we will definitely use them again for any future work.

I cannot recommend Lewis, Terry and the sovereign team enough. We recently used sovereign to build a new extension, remove some internal walls and change our downstairs lay out, with the partial fitting of a new kitchen. The job started on time and finished in eight weeks as predicted. The team are professional and courteous and clearly care more about doing a great job than profit margins. They identified an issue with our existing extension roof which was missed by our architects and remedied the problem at a minimal cost to ourselves. I would recommend Sovereign to anyone undertaking home improvement projects, however large or small.

Excellent workmanship changing our old conservatory roof for a guardian warm roof, work carried out to a high standard with skilled tradesmen.