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Trusted Traders

Award Leisure LTD

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4.7

16 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday 10:00–16:00

About

The leading Spa Sales, Service & Parts provider in the UK & we believe your experience matters more.

With six flagship showrooms covering Birmingham, London and Lincoln, and over 70 Hot Tubs on display with a large range of available stock for installation, Award Leisure provide the ultimate in quality, service and aftercare.

Established in 1984 and built on reputation and recommendation, we are officially the largest Supplier of Luxury Hot Tubs, Cabins, Gazebos, In-Ground & Above Ground Timber Swimming Pools & Hot tub / swimming pool chemicals in the UK.

We are able to offer you a 'one stop' installation service irrespective of whether you require an in-expensive hot tub or a complete “leisure” lifestyle experience. All products are direct from reputable manufacturers with accredited warranties and guarantees and no middle-man mark-up.

What we do

  • Gardeners and landscape designers

  • Appliance repairs and servicing

  • Accessories and parts

  • More Services

    • hot tubs
    • swim spas
    • gazebos
    • cabins
    • hot tub servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
16 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Great Experience
Customer Service
Quality
Value
Award Leisure our experience with this company has been exceptional from start to to finish. They kept us informed every step of the way professionalism throughout pandemic times. We ordered the westwood and Wow what a fantastic hot tub everything we could have wished for and more. Bottle of prosecco two bath robes and more what a lovely touch. Definitely recommend them.
Customer in Lincolnshire Posted on 15/01/2021 , work completed 07/01/2021
Highly recommended company
Customer Service
Quality
Value
We are delighted with our Westwood hot tub. Very good value. Exceeded our expectations. Company deliver a constant high level of customer service. Highly recommended
Customer in Greater London Posted on 05/01/2021 , work completed 22/12/2020
Dip your toe - its worth it!
Customer Service
Quality
Value
Nathan at A5 spas (Award Leisure) knows all you need to know when taking the plunge. After a few small problems with availability (due to the pandemic) we have taken delivery of our hot tub (thanks to Daniel for sorting the availability issue). The hamper delivered with the tub was a nice touch (2 more robes would have made it even better, stop me having to share with the kids!!) The installation team arrived on time and did a great job. Emily and the aftercare team have been very attentive - emails / texts and phone calls to make sure everything is ok. So far so good - great product and service to match.
Customer in Staffordshire Posted on 03/12/2020 , work completed 27/11/2020
Highly recommended for quality of products, service, installation and after sales.
Customer Service
Quality
Value
Very helpful and professional staff at their Lincoln showroom. Hot tub and cabin were great value and both were installed on schedule and with care and consideration to the existing garden layout. Also experienced great after sales with their support team. I have no hesitation in recommending this company and the products they offer.
mightyhalibut Posted on 05/01/2017 , work completed 05/01/2017
Family business with high standards & great prices
Customer Service
Quality
Value
A5 Spas showroom in St Albans provides a great choice of Hot tubs in a friendly environment. I bought my Hot tub 2 years ago at a great price. Installation was easy with a team of staff who cared about making it as easy and without damage to my garden. It has proved reliable and my service was comprehensive and free as part of my peace of mind insurance plan.
A. R Chapman Posted on 18/11/2016 , work completed 18/11/2016
Viscount Hot Tub!
Customer Service
Quality
Value
After visiting the Lincoln showroom I was happy to find something that suited my size, as I wasn't looking for something too flashy or big... Once I'd spoken to Tom we came to the Viscount which had the same quality, features and luxury of a bigger spa but was compact and seated 4 - which is exactly what we wanted. I didn't feel rushed into making a decision, which meant we had time to think about our purchase and it certainly is the right spa for us! Guys were great on installation, and made sure I knew how to work the spa and what chemicals were needed when! Great service and after care! Thanks!
Paul Davey Posted on 15/11/2016 , work completed 15/11/2016
Mirage curve
Customer Service
Quality
Value
Coming up to the second year with our mirage curve spa and it still amazes me with its quality. The back up and customer service offered at the Dordon store is second to none and always have the answers your looking for.
D Mason Posted on 24/10/2016 , work completed 24/10/2016
Coast Spa
Customer Service
Quality
Value
I have had my spa for a couple of years now and really still love using it as often as i can. I bought my spa from A5 spas at Dordon. I did have a issue with the spa after a few months but this was a manufacturer issue after a few emails and telephone calls between myself and A5 spas this issue was resolved and the part replaced. The service staff Kieron and Sarah are very professional polite and friendly and very knowledgeable. Kerrie in the office is really helpful.
Maria Posted on 17/10/2016 , work completed 17/10/2016
Hot tub spa ordered October 2016
Customer Service
Quality
Value
My wife and I visited them in Dordon in August 2016 and had a lengthy discussion with Mark. He was very informative and helpful with the choices of spas. With his help we had chosen the spa for us the NW Omega 50. It was a refreshing change to meet a very honest salesman. We went away and visited other showrooms but came to the decision that they were the people we wanted to deal with. So in October we returned and this time spoke to Charlotte, again very friendly and well informed. She arranged a site survey the day after. We then returned and ordered our spa. So far all I can say is what a friendly team and a super efficient service. Keep up the good work.
Karl and Shell Posted on 07/10/2016 , work completed 07/10/2016
Love our Coast Spa Helios
Customer Service
Quality
Value
My husband and I visited the showroom on the A5 numerous times before we took the plunge and purchased! In store both Paul & Charlotte were very patient with us, as we were planning a wedding so unsure of how much we would have to spend on the tub or if it was even feasible! We said we would be back and we were! We wet tested the spa before deciding as was unsure on whether we wanted one with a lie down seat or all seats. After feeling the effect of the jets on my legs from the lounger we just had to go for the Helios! Myself and my husband lead a busy lifestyle with work and the kids so getting in after a long day and soaking in the spa has really helped stress levels! i absolutely love my spa, it's the best thing we ever did! From first stepping into the showroom to dealing with Kerrie & Daniel who kept me up to date re installation was so easy and stress free! Would definitely recommend A5 Spas and Coast Spas!
Benny000 Posted on 06/10/2016 , work completed 06/10/2016