Which? uses cookies to improve our sites and by continuing you agree to our cookies policy

Endorsed by

Which

?

Trusted Traders

Award Leisure

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday 10:00–16:00
Profile thumb whichttlogo

4.6

13 Reviews

About

The leading Spa Sales, Service & Parts provider in the UK & we believe your experience matters more.

With three flagship showrooms covering Birmingham, London and Lincoln, and over 70 Hot Tubs on display with a large range of available stock for installation, A5 Spas provide the ultimate in quality, service and aftercare.

Established in 1984 and built on reputation and recommendation, we are officially the largest Supplier of Luxury Hot Tubs, Cabins, Gazebos, In-Ground & Above Ground Timber Swimming Pools & Hot tub / swimming pool chemicals in the UK.

We are able to offer you a 'one stop' installation service irrespective of whether you require an in-expensive hot tub or a complete “leisure” lifestyle experience. All products are direct from reputable manufacturers with accredited warranties and guarantees and no middle-man mark-up.

Facebook - A5 Spas
Twitter - @A5Spas
Instagram - a5spasandlandscapes

What we do

  • Gardeners and landscape designers

  • Accessories and parts

  • Appliance repairs and servicing

  • More Services

    • hot tubs pools gazebos cabins hot tub servicing fixes

Customer reviews

Reviews summary

4.6
13 reviews
Customer Service
4.6
Quality
4.6
Value
4.6
Sort by
Highly recommended for quality of products, service, installation and after sales.
Customer Service
Quality
Value
Very helpful and professional staff at their Lincoln showroom. Hot tub and cabin were great value and both were installed on schedule and with care and consideration to the existing garden layout. Also experienced great after sales with their support team. I have no hesitation in recommending this company and the products they offer.
mightyhalibut05/01/2017
Family business with high standards & great prices
Customer Service
Quality
Value
A5 Spas showroom in St Albans provides a great choice of Hot tubs in a friendly environment. I bought my Hot tub 2 years ago at a great price. Installation was easy with a team of staff who cared about making it as easy and without damage to my garden. It has proved reliable and my service was comprehensive and free as part of my peace of mind insurance plan.
A. R Chapman18/11/2016
Viscount Hot Tub!
Customer Service
Quality
Value
After visiting the Lincoln showroom I was happy to find something that suited my size, as I wasn't looking for something too flashy or big... Once I'd spoken to Tom we came to the Viscount which had the same quality, features and luxury of a bigger spa but was compact and seated 4 - which is exactly what we wanted. I didn't feel rushed into making a decision, which meant we had time to think about our purchase and it certainly is the right spa for us! Guys were great on installation, and made sure I knew how to work the spa and what chemicals were needed when! Great service and after care! Thanks!
Paul Davey15/11/2016
Mirage curve
Customer Service
Quality
Value
Coming up to the second year with our mirage curve spa and it still amazes me with its quality. The back up and customer service offered at the Dordon store is second to none and always have the answers your looking for.
D Mason24/10/2016
Coast Spa
Customer Service
Quality
Value
I have had my spa for a couple of years now and really still love using it as often as i can. I bought my spa from A5 spas at Dordon. I did have a issue with the spa after a few months but this was a manufacturer issue after a few emails and telephone calls between myself and A5 spas this issue was resolved and the part replaced. The service staff Kieron and Sarah are very professional polite and friendly and very knowledgeable. Kerrie in the office is really helpful.
Maria17/10/2016
Hot tub spa ordered October 2016
Customer Service
Quality
Value
My wife and I visited them in Dordon in August 2016 and had a lengthy discussion with Mark. He was very informative and helpful with the choices of spas. With his help we had chosen the spa for us the NW Omega 50. It was a refreshing change to meet a very honest salesman. We went away and visited other showrooms but came to the decision that they were the people we wanted to deal with. So in October we returned and this time spoke to Charlotte, again very friendly and well informed. She arranged a site survey the day after. We then returned and ordered our spa. So far all I can say is what a friendly team and a super efficient service. Keep up the good work.
Karl and Shell07/10/2016
Love our Coast Spa Helios
Customer Service
Quality
Value
My husband and I visited the showroom on the A5 numerous times before we took the plunge and purchased! In store both Paul & Charlotte were very patient with us, as we were planning a wedding so unsure of how much we would have to spend on the tub or if it was even feasible! We said we would be back and we were! We wet tested the spa before deciding as was unsure on whether we wanted one with a lie down seat or all seats. After feeling the effect of the jets on my legs from the lounger we just had to go for the Helios! Myself and my husband lead a busy lifestyle with work and the kids so getting in after a long day and soaking in the spa has really helped stress levels! i absolutely love my spa, it's the best thing we ever did! From first stepping into the showroom to dealing with Kerrie & Daniel who kept me up to date re installation was so easy and stress free! Would definitely recommend A5 Spas and Coast Spas!
Benny00006/10/2016
Would not buy anywhere else!!
Customer Service
Quality
Value
I purchased a Coast Spas from the main store in Dordon in August and we had it installed a few weeks ago. I must say from first going in to look at the spas, to dealing with Kerrie after the spa was fitted; I could not fault the service or quality of the product!! There was so much choice, and Julia was a pleasure to speak to and certainly very knowledgeable! Dan & Kerrie kept me updated with the spa delivery and I haven't been out of it since it's been fitted! Thanks to all at A5 Spas! xx
Charles05/10/2016
Terrible After Sales Service
Customer Service
Quality
Value
Really friendly service until they the job was finsihed! We've had problems with our hot tub that we purchased from this company. The warranty they offer in my eyes was not worth it. My after sales service was Shocking. Suggest you buy from elsewhere.
Monkeyair09/12/2014
First class service from A5 Spas
Customer Service
Quality
Value
In the summer of 2009, after weeks of discussion we decided to buy a hot tub. After checking the Internet and seeing what was on offer for our budget, we went round to physically see the hot tubs. One of those visits was to A5 Spa & Landscapes in Dordon. You can't help but smile the people are as bubbly as the building! We were given lots of advice and information as newbies. We felt relaxed wandering around and no one put any pressure on us for a sale. A couple more visits and a few more days to think things through we put a deposit on our chosen hot tub. While excitedly waiting in anticipation for our hot tub our lives took a turn for the worst, things had started going disastrously wrong with our small business and our family. No matter which way we turned we always came back to the same conclusion. We went to talk with mark who owns A5 Spas to explain to him we had made the hard decision to not have the hot tub even though we knew this meant losing our 25% deposit. Mark very kindly offered to hold on to the deposit till we were in a more secure position. This turned out to be three years! Though the spa we had chosen in 2009 had to be sold we did get another great deal through A5 Spas. In November 2012 we had our hot tub delivered and installed and thoroughly enjoyed it. Our Grandson who lives with us used the hot tub daily from when it was installed until July 2013 when he started for no apparent reason having problems with his skin and breathing every time he used the
Maureen29/10/2014