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Trusted Traders

Starglaze Home Improvements LLP

Logo on white
Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00
Profile thumb new starglaze logo very small

3.6

4 Reviews

About

Starglaze Home Improvements are a local manufacturer and installer of PVCu and aluminium windows, doors and conservatories. We have been a family owned business with a factory in the heart of Lincoln since 1974.

We pride ourselves on having a friendly knowledgeable team based in an extensive showroom on Tritton Road, Lincoln. The team are happy to advise without any pressure sale techniques. The showroom is open 7 days a week, with free parking and coffee is always available.

We also provide an in home, no obligation, no hard sell, measuring and design service where we can ensure that the quotation you receive is our most competitive price and includes all current promotions – call us now on 01522 512020 to speak to a member of the team or go online at www.starglaze-windows.com to get an instant online quotation for double glazing in the comfort of your own home.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Conservatories

    • Conservatory repairs

Customer reviews

Reviews summary

3.6
4 reviews
Customer Service
3.8
Quality
3.5
Value
3.5
Sort by
Excellent
Customer Service
Quality
Value
Excellent service. The salesman who visited wasn't intrusive or aggressive. The price was the price. The fitter was polite, tidy and did an excellent job. Very happy.
C, Lincolnshire02/05/2018
Nice Door, Eventually
Customer Service
Quality
Value
I have used Starglaze before and so when I ordered a number of windows and a new front door from them, I was expecting the same professional service however on two occasions on the first 3 days before the door was to be fitted, I was told that the company making the glass was no longer trading? And on the day that they did turn up to fit the door, the frame was the wrong colour which beggars the question whose checking these things at the manufacturing end? The door as been fitted by two professional fitters who did a great job and it looks great. Yes I would definitely use Starglaze again but I would suggest that they make sure that the manufactures check that orders are correct before delivery. If its not checked its not done ( a military expression).
Anonymous26/04/2017
The trader replied (on 27/04/2017)
Hello Thank you for your feedback, it is much appreciated. If we may respond to the two problems that occurred with the installation of your door. As you have stated, the company who made the decorative crystals that you chose ceased trading some time ago. Unfortunately, as you quite rightly state, we were only notified of this issue very late in the day by our factory. We have since done an audit of all items in our showroom to ensure that we only have current products on display, and have also put procedures in place to ensure that this does not happen again in the future. Regarding the door frame being the wrong colour, we do have a system where all frames delivered into our depot are thoroughly checked for accuracy before they are installed. Regrettably, as your door was one of our painted products, it hadn't been delivered into our depot and was picked up by our installers from our paint shop, thus bypassing our standard checks. Again, procedures have now been put in place to ensure that in future all painted items are delivered into our depot and go through our standard checks before being installed. We understand that your door is now correctly installed, and we trust that you are happy with it. If you do have any further concerns, we would be happy to discuss them with you. We would be grateful if you could please add a rating for our service using the star system for customer service, quality and value now that your work is complete. Many thanks
Window replacement - high quality, efficient friendly service
Customer Service
Quality
Value
My message to Starglaze : Just to say how pleased I am with the new window It looks great and brings much more light into my room The fitter was excellent. Highly competent and efficient, very tidy and cleaned up perfectly. He was most polite and good company when he was here. I would like to thank you and Starglaze for your high quality, professional work. I would have no hesitation using Starglaze again and in recommending your services
harrywell29/03/2017
Very happy
Customer Service
Quality
Value
Replaced 6 old sash windows with modern sash windows. Completed on time and to budget.
Which? Trusted Traders Consumer30/11/2016